Sirous Kavehercy Mobile Monday Russia 3G Services

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Copyright © Acision 2007. All rights reserved. 3G Success Shift From Technology To User 22 October 2007 Sirous Kavehercy Market Development Director Europe, Russia and Africa

Transcript of Sirous Kavehercy Mobile Monday Russia 3G Services

Page 1: Sirous Kavehercy Mobile Monday Russia 3G Services

Copyright © Acision 2007. All rights reserved.

3G SuccessShift From Technology To User

22 October 2007

Sirous KavehercyMarket Development DirectorEurope, Russia and Africa

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Copyright © 2007 Acision. All rights reserved.

Agenda

• Acision• Learnings Of 3G• Operator’s Role• 4 Steps To 3G Success

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June 2007

Telecom Products

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THE Messaging Company

Experts In Mobile Data Services

• Text Messaging• Multimedia Messaging• IP Voice/Video Messaging• Converged IP Messaging• Mobile Internet• Mobile Advertising• Intelligent Charging

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Track Record In Innovation

• First Commercial SMS Message (1992 Telenor)• First Interactive SMS Television Show (2000

Germany)• First Commercial MMS Message (2001 Telenor)• First 3G IP-based Messaging Solution (2002 H3G)• First I-Mode gateway outside Japan (2003 KPN)• First Commercial 3G VideoMail Service (2003 H3G)• First Real Time Subs Behavioral Analysis Solution (2007)

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Learnings Of 3G

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3G Promise (1999 – 2000)Technology Benefits• Offer More Speed

User Experience • Real Mobile Internet • New Media Rich Applications

Business Benefits• Mobile Operator To Become Media Player• Increase Traditional Service Revenue• New Revenue Streams For The Operator

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3G Reality (2001 – 2003)Technology Benefits• Networks Coverage Poor, Speed Slow

User Experience• Limited 3G Handsets Availability• User Experience Was Disappointing• Lack Of Compelling Services

Business Benefits• Role Of Media Player Did Not Materialise • Operators Marketed Technology Instead Of

Services • Conflict In Operator KPIs

• Acquisition And Up Sell

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3G Evolution (2004 – Now)Technology Benefits• Coverage And Speed Improved

User Experience• Better Handsets And More Choice Is Available• Content Is More Appealing• Service Bundling And Flat Fee Are Introduced

Business Benefits • Data Architecture Is Seen As Key

• SDP/Content Management Is Not Enough• Interoperability Agreements Are Essential

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Operator’s Role

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New Operator: Customer Centric

2nd Wave(2G)

MobileServices

2nd

MobileServices

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Operator’s Business Model?

MediaPlayer

Access ProviderAccess Provider

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Providing Access Is A Unique Value

• Not The Same As A Low Value Bitpipe!• Access Is Essential To User Experience• Mobility Is Required For Convergence

To Succeed As An Access Provider Operator Must Be In Control Operator Must Be Able To Differentiate

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4 Steps To3G Success

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1.Complete Video Calls2.Mobilize The Internet3.Know Your Customer4.Simplify Payments

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1. Complete Video Calls

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2. Mobilize The Internet

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Add Value In Open Internet

1. Optimise User Experience

2. Control Browsing & Access

3. Enable Communities

4. Monetise Clarity of Pricing

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3. Know Your Customer

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Increase Customer Loyalty • Behaviour • Lifestyle

Characteristics

• Brand Preferences

• Personal Interests

• Consumption Patterns

Achieving Customer Centricity

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4. Simplify Payments

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Match Customer Needs

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Sirous KavehercyMarket Development DirectorEurope, Russia and Africa---------------------------------------------------------Mobile: +31 65252 6222Email: [email protected] Website: http://www.acision.com Skype: sirous.kavehercy