Silk & SteelCombining Hard & Soft Ski l ls To Power Project Success

Gregory Brown, PMP

pmpgregoryb.Com

SILK & STEEL

Feather & StoneSilk & SteelCombining Hard & Soft Ski l ls To Power Project Success

Gregory Brown, PMP

pmpgregoryb.Com

What is a Project - Traditional◦ Specific Objective◦ Comes to a completion◦ Multiple Resources◦ Iron Triangle

What is a Project? – Expanded ◦ Getting Results ◦ Client Satisfaction◦ Users actually using what you’ve created

Cube of Delight

Necker Box

Neuro & Behavioral Science Tip #1

Take a deep breath

Feather & StoneSilk & SteelCombining Hard Technical /Process & Soft Relat ional Ski l ls To Power Project Success

Gregory Brown, PMP

pmpgregoryb.Com

Technical/Process & Relational SkillsHARD SKILLS

Entails delivery of a real product

Often technical whether IT related or not

Often requires paperwork, templates, checklists and more

SOFT SKILLS

Interpersonal skills

Often more internal or an expression of personality

Rarely documented

Hard Skills – Documenting It

Hard Skills WBS

ScheduleDashboards

Issues List

Charter Document

Soft Skills – Feeling It

Soft SkillsCommunicating

NegotiatingInfluencing

Problem Solving

Coaching

MentoringPresenting

Hard Nouns & Soft Verbs SOFT

• Managing - Expectations

• Influencing/Selling

• Negotiating

• Resolving conflict

• Creating Relationships

• Communicating

• Questioning

HARD

• Schedule

• Scope Document

• WBS

• Budget

• Dashboard

• Risk matrix

• Charter

Skills Barometer

Neuro & Behavioral Science Tip #2

Do you know where your toes are?

Question “ing”

Relationship “ing”

Develop “ing”

Manifest “ing”

Neuro & Behavioral Science Tip #3

Praise someone

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