Signature Closing - Deer Creek Middle School you for your time and consideration. Very ... Your...
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21175 N. MacArthur Blvd. Edmond, OK 73003 January 22, 2007 Mr. John Hudson Hudson Floor Wax Company 118 W. 81 st St. New York City, NY 10028 Dear Mr. Hudson: My eyes are fully open to my awful situation, so I'm writing you a letter to demand an explanation. When the floor wax that we bought from you arrived here Monday morning, we discovered upon usage that the fumes should have a warning. Since the only possibility is that the wax is rancid, I request a full refund of all the money we advanced. Unless you can convince me you've improved the floor wax batter, we will take our business elsewhere, so I hope you solve this matter. Enclosed you'll find a small container of the stuff I talk about. Just carefully remove the lid and take a whiff if you have a doubt. I'm sure you wouldn't want me to alert the daily papers with the news of how our office was affected by your vapors, which is why I choose to write to you a confidential letter full of strong recommendation that you make your floor wax better. I just hope it won't require us to have our floor relaid, and if it does, you may expect a bill. Sincerely, Trevor Graydon Trevor Graydon Return Address Inside Address Salutation Body Closing Signature 12187 S. Polo Dr. Fairfax, VA 22030 May 26, 2006 The Tiny Tots Toy Company 15456 Pyramid Way College Park, FL 33133 Dear Customer Service Representative: I recently purchased one of your Tiny Tents (Model # 47485) for my threeyearold. Unfortunately, after viewing the components that came with the product, I discovered that four of the parts were missing. Also, the instructions that came with the tent are incomplete. Both of these situations have resulted in the tent remaining unassembled and unacceptable as a toy for my daughter. I am writing to request replacements for the missing parts, and a copy of the full set of assembly directions for the model I purchased. If reasonable arrangements are not made within ten business days, I will return the tent to the store I purchased it from and expect a full refund. To assist you in processing my request, I am including a copy of my sales receipt and a list of the missing parts. I have purchased other toys manufactured by your company in the past, and have always been impressed with the quality and selection Tiny Tots has made available to its customers. I sincerely hope this is a onetime incident, and that any future purchases I make will live up to the standard my family has come to expect from your company. Sincerely, Clara Winters Clara Winters Return Address Inside Address Salutation Body Closing Signature
Transcript of Signature Closing - Deer Creek Middle School you for your time and consideration. Very ... Your...
21175 N. MacArthur Blvd.Edmond, OK 73003January 22, 2007
Mr. John HudsonHudson Floor Wax Company118 W. 81st St. New York City, NY 10028
Dear Mr. Hudson:
My eyes are fully open to my awful situation, so I'm writing you a letter to demand an explanation. When the floor wax that we bought from you arrived here Monday morning, we discovered upon usage that the fumes should have a warning. Since the only possibility is that the wax is rancid, I request a full refund of all the money we advanced. Unless you can convince me you've improved the floor wax batter, we will take our business elsewhere, so I hope you solve this matter.
Enclosed you'll find a small container of the stuff I talk about. Just carefully remove the lid and take a whiff if you have a doubt. I'm sure you wouldn't want me to alert the daily papers with the news of how our office was affected by your vapors, which is why I choose to write to you a confidential letter full of strong recommendation that you make your floor wax better. I just hope it won't require us to have our floor relaid, and if it does, you may expect a bill.
Sincerely,
Trevor GraydonTrevor Graydon
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12187 S. Polo Dr. Fairfax, VA 22030May 26, 2006
The Tiny Tots Toy Company 15456 Pyramid Way College Park, FL 33133
Dear Customer Service Representative:
I recently purchased one of your Tiny Tents (Model # 47485) for my threeyearold. Unfortunately, after viewing the components that came with the product, I discovered that four of the parts were missing. Also, the instructions that came with the tent are incomplete. Both of these situations have resulted in the tent remaining unassembled and unacceptable as a toy for my daughter.
I am writing to request replacements for the missing parts, and a copy of the full set of assembly directions for the model I purchased. If reasonable arrangements are not made within ten business days, I will return the tent to the store I purchased it from and expect a full refund. To assist you in processing my request, I am including a copy of my sales receipt and a list of the missing parts.
I have purchased other toys manufactured by your company in the past, and have always been impressed with the quality and selection Tiny Tots has made available to its customers. I sincerely hope this is a onetime incident, and that any future purchases I make will live up to the standard my family has come to expect from your company.
Sincerely,
Clara WintersClara Winters
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3519 Front StreetMount Celebres, CA 65286 October 5, 2004
Ms. Betty JohnsonThe Cooking Store765 Berliner PlazaIndustrial Point, CA 68534
Dear Ms. Johnson:
It has come to my attention that your company, The Cooking Store, has been late with paying their invoices for the past three months.
In order to encourage our customers to pay for their invoices before the due date, we have implemented a discount model where we will give you 2% off your invoice if you pay us within 10 days of receiving the invoice.
I hope that everything is going well for you and your company. You are one of our biggest customers, and we appreciate your business. If you have any questions, you can feel free to contact me at (555) 5555555.
Sincerely,
Bob PowersBob PowersAccounts Receivable
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1123 Make Believe StreetWonderland, CA 90000February 25, 2005
Mr. Clark KentThe Daily Planet1880 Superman DriveChicago, IL 78555
Dear Mr. Kent:
I am most appreciative of your offer of employment. It is unfortunate that your offer arrived when it did, as I have just accepted another position. Should my situation change, I will be in prompt contact with you. However, I believe the firm in which I have chosen to associate with holds great career promise.
Thank you for your time and consideration.
Very truly yours,
Miss Tony Braxton Miss Tony Braxton
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21175 N. MacArthur Blvd.Edmond, OK 73003September 20, 2006
Mr. Kermit Frog1234 Muppet WayFantasyland, CA 90120
Dear Mr. Frog:
Let me begin by expressing my thanks to you for bringing to my attention the actions of one of our sales representatives. We periodically monitor the calls of our telemarketers. This is to ensure the quality of our service and the courtesy extended to potential customers.
I must apologize for Miss Piggy’s repeated callbacks to your home and her abusive language. In reviewing the recordings of Miss Piggy’s station, I have verified the statements attributed to her in your letter dated May 15th. She is no longer employed by April Fools, Inc., and I can assure we have taken every possible step to make sure this does not happen again.
As our way of apologizing, I have authorized complimentary 12month subscriptions in your name to our magazine Muppets Weekly. Additionally, should you wish to renew your subscription upon expiration you may do so at 50 percent off the current rate.
Again, I apologize for Miss Piggy’s actions. If there is anything else I can do to rectify this situation, please let me know.
Sincerely,
Mr. Elmo RedMr. Elmo Red
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Your assignment is to write a business letter in the correct format and punctuation to:
Manager/Owner of any store/companyCompany/Store Nameaddress to the companycity, state, zip (all of this can be made up)
Your return address may be your home address, school's address, or completely made up.
You need to write the owner/manager a letter expressing concern about an item being sold in his/her store or an item you have purchased that has fallen apart or no longer working. Make sure you give reasons why you are concerned or unhappy and ways the owner may be able to help you. Be specific and formal. This assignment will be for a grade!
• 2 paragraphs• at least 5 sentences in each one
• Can be completely made up or something you really have experienced...• We are not mailing these...
Business Letter Checklist:1. Return address in upper left area of paper
2. Return address has three lines: - street address 1717 N. 61st St.- city, state zip code Edmond, OK 73003- date (written out) January 23, 2007
3. Space between return address and inside address
4. Inside address has 3/4 lines (if manager/owner's name is listed:- business name Apple Enterprises- street address 1170 Macintosh Lane- city, state zip code Savannah, GA 31413
5. Space between inside address and salutation
6. Salutation says Dear Sir/Mam: or To Whom it May Concern:
7. Salutation is followed by a colon
8. Space between salutation and body
9. Two body paragraphs - not indented
10. Spaces between body paragraphs
11. Space between last body paragraph and closing
12. Closing is capitalized and not indented Sincerely,
13. Closing is followed by a comma
14. Signature is directly underneath closing and not indented
