Should We Do It?

BYOD

Group X06

NAH ZHENG XIANG PHILSON A0067379M

TAY WEN YIN (JASLYN) A0071489U

WONG CHIH YONG A0075128E

GOH AIK HWEE A0075053L

Our Team

Introduction

BYOD and IntelIssues & Implications ImplementationConclusion

Presentation Agenda

Introduction

The Post-PC EraIncreased consumerization of technologyIncreased adoption of mobile devices

Evolution of ubiquitous servicesCloud and social media technologiesBlurring lines of work and personal

Many organizations are supporting it

62% to support by year’s end

IT Consumerization

Strengths• Costs savings & ROI• Connected mobile workforce• Appeals to younger workforce

Weaknesses• System integration &

interoperability• Needs additional policies &

measures

Opportunities• Freedom of choice for

employees• Apps for mobile productivity• Maintain competitive edge

Threats• Increased security risks• Causes blurring of work &

personal

SWOT Analysis

BYOD @ Intel

AdvantagesProductivity gains

Work outside office hoursReal-time collaboration

Cost reductionHardware and support costsEmployees to take on the costs

Competitive advantageAttract young innovative talentIT savvy employees

SecurityTechnology and people

Legal and ethicalE-Discovery and privacy concerns

Financial considerationsIncentives and costs

Issues

Issues & Implications

Financial Implications

Financial Considerations

• Considered Options:– Incorporate incentives for

purchasing devices with specific support provisions• “Approved” device: Pick up the entire

tab for both device and service• “Unapproved” device: Pay only for the

cost of service

• Pros:– Easier for IT staffs to provide support and troubleshooting– Decreases costs of evaluating, configuring and

supporting large pool of devices

• Cons:– No significant cost-savings on device procurement– Does not eliminate problem of lost devices– Still required to provide support for “unapproved” devices

Financial Considerations

• Do not restrict employee’s choice of devices• Do not sponsor employee’s devices and/or

service• Better utilize funds to improve support

infrastructure– Additional firewall controls– Information delivery methods to tablets,

Windows PCs, Macs etc.• Most commonly: Web portals

Recommendation

*10,000 SFF devicesAssuming 6000 smartphones at $500, 1000 tablets at $200, and 3000 laptops at $2,000

= $1,200,406,000,000

• Result:– Employees can use desired devices– Intel able to provide sufficient support

and configuration for employee’s devices– Better utilization of funds– Eliminate Intel’s obligation to replace

lost devices

Recommendation

Dollarized risks/returns of BYOD?

• Employee’s productivity!– BYOD employees additional 57 mins daily– Burden rate: $100/hr

– Approximately $238 million / year

Assume 251 working days in 201010,000 employees$95/57 min251 * 10000 * 95 = $238,450,000 a year in increased productivity

Security

Considered OptionsDeny “unmanaged” devices

Pro: BYOD devices would be fully “managed”

Con: Promote shadow IT

Client-server solutionPro: Secure data from unmanaged deviceCon: Attacks via compromised unmanaged device

Mobile device managementIncrease visibilityGain controlWipe rule

Application managementBlacklist of appsContainerisation/App-wrapping

Technology

Network ManagementControl access to corporate network

Data managementDocument repositoriesCollaboration tools

Technology

PeopleCommunicate with End Users & Key Stakeholders

EducationTraining

User, Service Desk & Developers

Code of ConductRisk awareness

Legal and Ethics

Considered Options:Signing Agreement on legal safeguardsAllow Information to flow through corporate serversCollaborate with Device Manufacturers to install e-Discovery

E-Discovery

Data storage and Backup

Monitoring and Audit Rights

Signing Service Agreement

Compliance with privacy laws

Impossible for all data to flow through servers

Information flow through corporate servers

Restricts employees to buying devices from specific manufacturers

Defeats the purpose of BYOD

Cost of Collaboration

Install E-Discovery in Device

Provide apps that use make use of corporate servers

Manage Data Retrieval Process

Proper Handling of Data

How to solve the issues?

Implementation Challenges

Human ResourceLegalFinanceIT

Stakeholders

Implementation Plan

Device Support

Handling OS Updates

Managing Lost Devices

Roll-out PlanPilot Program

Implementing BYOD

Conclusion

BYOD: more than a passing fadSource of competitive advantage

Issues and ImplicationsSecurity, financial, legal and ethicalRecommendations and implementation plan

Should we implement BYOD?Not about technology, but about peopleEncourage and embrace innovation

Conclusion

Questions & Answers