Short Service Worker Program. Program Objectives Identify short service workers (SSW) Acclimate new...
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Transcript of Short Service Worker Program. Program Objectives Identify short service workers (SSW) Acclimate new...
Short Service Worker ProgramShort Service Worker Program
Program Objectives
• Identify short service workers (SSW)•Acclimate new employees (SSW) to
the Brock and Host Facility’s work site guidelines and expectations
•Establish key individuals as Mentors and Program Administrators
• Develop and leverage a company wide Training Tool• Implement a computer-based training module for program
overview and understanding• Define Roles and Responsibilities for all levels of personnel• Reduce overall Events to achieve Target Zero Performance!
• Two separate training modules
• Specific training for workers and Supervisors
Computer Based Training
• Outlines expectations of program execution
• Knowledge check to ensure understanding
Participant Overview
SHORT SERVICE WORKER (SSW) / At-Risk Employee (ARE)• New to Brock or Less than 90 days experience at host facility (ARE: 6 Months)• Gone from Brock or host facility for more than 6 months• Exhibited lack of knowledge and needs to be retrained
SITE SAFETY MATURED PERSON (SSMP)• Graduated from SSW program• Demonstrates knowledge and understanding of program• Lends support to short service worker
MENTOR / COACH• Employee who has shown ability to help others meet expectations• Will be assigned one or more SSW’s on site• Responsible for day-to-day training and overall accountability of SSW
WORK SITE MANAGER• Responsible for program implementation on site• Assesses workload and develops staffing plan• Accounts for all SSW’s on site
PROGRAM MONITOR• Designated member of the EH&S team• Receives ongoing feedback on program• Works to ensure program success
Training Overview
Six Week Training Program• Weeks 1-4: Focuses on general safety
requirements for working on-site• Week 5: Discusses craft specific requirements• Week 6: Additional training
and makeup• Documented daily on a
Training Log• Field verification with
knowledge checks
Level Identifiers
Short Service Worker/At-Risk EmployeesMentor / Coach
Site Safety Matured Person
GRADUATION!
Evaluation and Graduation
• Weekly evaluations conducted by the Mentor • Feedback is provided by the SSMP and Mentor
• Supervisor verifies the SSW’s progress• Training documentation reviewed for completion
Training Requirements
Performance Verification & Feedback
Evaluation &
Knowledge Check
• Graduation ceremony is held acknowledging program graduates• Mentors acknowledged and recognized
Benefits and Improvements
• Provides standardized training for new hires consistent throughout the organization.
• Engages employees to ask question, seek guidance and better understand the job requirements.
• Promotes program ownership by all levels of employees including site supervision.
• Reduced overall incidents by decreasing the number of SSW events.
Short Service Worker ProgramShort Service Worker Program