Share point, groups, and yammer - understanding the different modalities of collaboration
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Transcript of Share point, groups, and yammer - understanding the different modalities of collaboration
SharePoint, Groups, and Yammer: Understanding the Different Modalities of Collaboration Christian Buckley, Beezy
Beezy is the premier enterprise collaboration solution for Microsoft Office 365 and SharePoint, extending the feature set and improving the user experience for on-premises, cloud, and hybrid deployments. We are on a mission to transform the way people work, and to help employees be more connected, innovative, and happy. Learn more at www.beezy.net or @FollowBeezy on Twitter.
• Email• SharePoint• Enterprise Social Network• A mix of everything
What is your organizational profile?
SharePointSharePoint is a browser-based enterprise collaboration and document management platform.
YammerProvides a social newsfeed for teams, and a quick and easy platform for creating internal and external communities
Unlocks information silos from email and team sites, democratizes communication
GroupsUnifies People, Profiles, Conversations, Emails, Calendars, and Files across Office 365 and beyond.
Provides you with a rich and seamless collaboration experience across applications
When most users are asked what they want their collaboration environment to look like, their answer?
“It’s about what you aspire to do, what you want to do down the line,” says Pinterest CEO Ben Silbermann.
“There’s intent around a pin,” says Joanne Bradford, Pinterest’s head of partnerships. “It says, ‘I’m organizing this into a place in my life,’ like when people tear out a page of a magazine.”
Forbes, Nov 2014 http://onforb.es/1xRW7wS
Collaboration has become a regular part of our lives
We demand an integrated experience, at home and work
The tools we use must be relevant to our activities
People want flexibility in the tools and devices they use We want shared experiences,
but personalized, as well
When trying to understand what an organization actually needs, the answer is never straight-forward
Small-team collaboration can be fast and effective
While large-team collaboration can be sluggish and siloed
Your network is a set of clusters
http://observer.com/2015/08/the-no-1-predictor-of-career-success-according-to-network-science/
Left on their own, clusters create silos
http://observer.com/2015/08/the-no-1-predictor-of-career-success-according-to-network-science/
Value is provided through brokering
http://observer.com/2015/08/the-no-1-predictor-of-career-success-according-to-network-science/
Transparency and Discovery
Adoption is everything.
You need critical mass
You need the extra mile
User Experience
Adop
tion
The key to adoption is supporting People & Culture
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Vodafone • 75,000 employees have
registered for Vodafone’s “Circle” platform• Every month 42,000
unique employees use “Circle”• Double-digit adoption increase (month-over-month over last year’s data)
Example of a winning adoption strategy
Nationwide • 30,000 employees
regularly using the platform• Over 400,000 active discussions with participation across management and associates• Customized mobility solution to fit unique business needs
Example of a winning adoption strategy
It begins by understanding how your teams work together today
• To simplify the user interface • To better align end user activities with the
needs of the business
• To streamline business processes• To get more out of your IT investments
Why focus on Productivity?
Productivity is User Adoption
Realized
Microsoft is adding features, but relying on OOTB without a strategy can be an
uphill battle.
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How do I move forward with my team?
Three components to your strategy:
People Process Technology
• Without understanding the business impact• Without understanding the cultural impacts• Without proper executive support• Without business process alignment• Without building advocacy, and supporting the
employees who try to make it all fit together
The problem is that we approach collaboration from the technology standpoint
“Social Enterprise is implemented 80% through organization culture and 20% through technology.” - Gartner, September 2012
* Guidance will evolve as Microsoft delivers more cross-suite innovation in Office 365
But I still need to… Continue Using….organize data in a hierarchy layout Public Foldersallow users to have direct SharePoint document access via Outlook 2013 Site Mailboxesallow users to send messages on behalf of a group identity Shared Mailboxesshare communications with large groups(>300) or nested groups Distribution Groups *moderate group conversations Distribution Groupsbusiness process workflow customizations on your site Team Site
If you’re looking for a solution to provide… Start Using….social intranet capabilities Yammerexternal collaboration Yammerunstructured collaboration (e.g., ideation, feedback) Yammeremployee engagement (e.g., communities of interest, recognition) Yammerteam collaboration Groupsstructured project collaboration (e.g., deliverables, meetings, milestones) Groupsfile creation, collaboration, and storage Groups
Which tool to use when
• Start with a user-centric plan• Involve your end users early, and often• Map out your key workloads, and
understand what you’re building before you start building
Where to begin…
• Find the critical moments of engagement• Engage your leaders and influencers•Develop a balanced approach (quantitative and qualitative)• Come back to the case (measure)
Measuring the Value of Enterprise Social Technologies: It’s All About That Case! by Susan Hanley
Mapping your key workloads
• Start with a user-centric plan• Involve your end users early, and often• Map out your key workloads, and understand
what you’re building before you start building• Leverage out-of-the-box first• Pilot first, test, and iterate• Refine your operational improvement model• Monitor and measure
Where to begin…
Christian BuckleyChief Marketing Officerand Office Servers and Services MVP
[email protected]@buckleyplanet/IN/ChristianBuckley
Thank you!