Enterprise Social Enterprise Social Networking: Networking: YammerYammer

DoD ASSMCDoD ASSMC3 FEB 20113 FEB 2011

Brittany Brown Online and Social Media Division Office of the Chief of Public AffairsPentagon

• What is Yammer?• Features of Yammer • What Are Yammer

Users Saying?

AgendaAgenda

Exactly What Is Yammer?Exactly What Is Yammer?

Yammer is an enterprise solution to Social Networking

What are you working on?What are you working on?

Yammer Features Yammer Features • Enterprise microblogging• Files, Links and images• Communities • Leaderboards• Groups• Company Directory• Knowledge Base• Topics• Mobile Applications • Security

Enterprise Microblogging Enterprise Microblogging "Yammer has proved to be a great way to seek input, test ideas, and gather feedback quickly." - Deloitte

Files, Links and ImagesFiles, Links and Images

Upload and share

documents with co-workers,

groups, or your entire company.

Communities Communities "Yammer really does empower a totally different way of working: much more real-time, collaborative, global and effective." - LG Electronics

Create communities for working with partners who are outside of your network .

LeaderboardsLeaderboards"We’ve made real decisions over Yammer that would have previously needed a phone call or email chain. Generally people are pleased with the connectivity it provides. For us, Yammer is a keeper.“-Kynetx

Groups Groups

"Yammer is introducing many of us to one another for the first time, creating a human network that defies geographic boundaries and cultural differences." - Mentor Graphics

Company Directory Company Directory

"If you don't use Yammer at your

business, you should. It has replaced email

for most of our in-office

communication." -TechCrunch

Knowledge BaseKnowledge Base

Each conversation is archived and

fully searchable so you can find what

you need from your company's

knowledge base.

TopicsTopics

Tag content and messages in your network to make content easy to organize and discover.

Mobile Applications Mobile Applications

Security MechanismsSecurity Mechanisms

•Data Center Security•Data Backup and Disaster Recovery•Anti-Virus Security•Internal and 3rd Party Testing•Logical Firewall•Password Policies•Strong Authentication•Single Sign-on

Each company or organization on Yammer “lives” in a separate network

What Are Yammer Users Saying What Are Yammer Users Saying

Yammer survey results revealed benefits in six key areas:   1. Team communication 2. Productivity3. Knowledge sharing 4. Employee onboarding5. Company culture6. Employee engagement

"Employees from one continent ask a question and employees from another continent respond with crucial real-time information and suggestions. Our client service has improved through Yammer: as it’s demand- led, these connections wouldn’t occur otherwise.”-Hill & Knowlton

"What I love about Yammer is that no explanation was necessary. The value of the tool was obvious to our employees, and we’re a closer company with faster feedback cycles because of it.“ - Stanford Student Enterprises, Chief Operating Officer

Questions Questions

Brittany BrownBrittany.A.Brown@us.army.mil703.697.4314