Fayetteville, AR 72701 jameshill@cox.net

JamesShannonHill

Objective

Qualifications

To demonstrate I have the skills, experience, and dedication to be avaluable part of a team and to perform my job with a high degree ofprofessionalism every day.

Several years of experience preparing police detective case files for deliveryto the Washington County Prosecutor's Office and other law enforcementagencies. Extensive training and use with imaging and scanning software toconvert police department case files from paper into electronic media foreasier storage, access, and retrieval. ACIC Level II terminal operator’scertification for fifteen years. Several years of experience running driver’slicense and criminal background checks as a Fayetteville 911 PoliceDispatcher and in the Criminal Investigations Division. Responsible for thetransport, indexing, storage, and retrieval of all archived police departmentcase files from secure off-site storage locations. Three years experienceinstalling, troubleshooting, and managing Police Department and City ofFayetteville IT hardware and software including AS400 New World and APSEticket.

Work Experience April 2015 - Present: Springdale, AR Housing Authority FinancialSpecialist

August 2012 – April 2015: Fayetteville Police Department I.T. SystemsAnalyst

May 2006 – August 2012: Fayetteville Police Department CriminalInvestigative Division - CID Intelligence Analyst and Support Specialist

March 1998 – May 2006 Fayetteville Police Department 911 Police/Firedispatcher

Springdale, ARHousing Authority - Financial Specialist Prepare, process, and pay all accounts payable invoices to outside

vendors Prepare and process bi-weekly payroll for eight full time employees Prepare and process Federal HUD rental assistance checks for over

eighty landlords in the Springdale, AR area Organize and process Federal HUD applications for low-rent housing Perform quality control inspections in HUD subsidized houses and

apartments in the Springdale, AR area Supervise front desk andmaintenance personnel employees

Police I.T. Systems Analyst Deployed and maintained patrol vehicle mobile computer terminals Deployed and maintained patrol vehicle mobile video recording units Oversaw the installation, programming, and maintenance of patrol

vehicle printers, scanners, and all other patrol vehicle computerequipment

Imaged hard drives using programs such as Symantec Ghost andGparted

Maintain network security for the police department via active directorypassword management

Assist officers and civilian employees with ACIC Level I re-certification Responsible for troubleshooting all police department computer software

and hardware Set up police department computer network accounts for new police

department employeesCID Intelligence and Support Specialist Preparation, collation, and delivery via mail, fax, and email of detective

division case files and other case file data to the Federal Bureau ofInvestigation, Arkansas State Police, Washington County Prosecutor andother local police agencies.

Responsible for the electronic scanning and secure storage of detectivedivision major case files via imaging and scanning software.

Responsible for the indexing, storage, and retrieval of archived criminalinvestigation case files from the police department off-site storage locationin preparation for cases being sealed and expunged.

Custom built numerous queries to match administrative data needs, aswell as patrol and criminal investigation division query requests.

Assisted in researching criminal data using law enforcement databasesfor all detectives in the police department.

Reviewed detective division case files in conjunction with the detectivedivision supervisor in preparation for the release of files via FOIA requests

Education University of Arkansas at Fayetteville

o 97 college credit hourso Double major Criminal Justice/Psychology

Alpha Group Criminal Analysis Certification Programo Intelligence Analysiso Crime Analysiso Investigative Analysiso Research Methods

Department of Homeland Securityo Open Source Investigators Course

Microsoft Officeo MS Excel beginner, intermediate, advancedo MSWord beginner, intermediate, advanced

Computer SkillsExperience with

Secure infrastructure law enforcement networking Extensive desktop and laptop computer troubleshooting Hard drive and disk partition imaging Large scale deployment of desktop operating systems MS Office applications MS 2000, XP, Vista, Windows 7, Windows 8 operating systems New World AS400 records management computer systems New World Data Analysis & Mapping query database ACCURINT law enforcement search database TLO Criminal Justice Search database ACIC/NCIC level II terminal operator’s certification Justicexchange LEO.gov (FBI secure website)

References Available upon request