Serving the first courseRefilling wine glasses

Meeting 7

Subject : V0032 - Restaurant EnglishYear : 2009 - 2010

Bina Nusantara University

3

Brainstorming

1. What is the other term for the first course?2. Give some examples of first course.

The steps in carrying a tray in the shoulder carry position

• Pull the tray so that it projects 15 cm from the edge of the table or tray-stand

• Slide your left hand under the tray so that your palm is under the heaviest part of the tray

• Bend your knees and lift the tray off the table• Carry the tray at shoulder height. Keet the tray steady

with your right hand

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Steps in delivering the first course

1. Check the dishes in the food order to make sure they are correct

2. Put the dish on the tray3. Carry the tray to the table using the shoulder carry position4. Set the tray don on a tray stand5. Double check the food order, before serving6. Announce the meal as you serve it7. Serve ladies first8. The host is served last

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The steps in refilling wine

1. If you see wine glasses only a quarter full, refill it2. Pick up the bottle of wine from the stand and top up

the glass3. Guests cover their glass with their hands mean they do

not want more wine4. Offer another bottle of wine if the bottle is almost

empty5. Put the bottle bask into the wine bucket

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The steps in taking beverage order

6. Explain the ingredient as well if asked7. Apologize if the item a guest order is not

available, recommend an alternative8. Offer an extra side dish, extra vegetable or salad9. Repeat guest order10.Ask the guests for confirmation that the order is

corrct11.Tell guests you will back with their meal

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Important phrases

• Specialties (in restaurant) = certain food items that are freshly made or avaialable on that day or week

• Starter = another name for the first course of a meal• The main course (entress) = the biggest part of the

meal, such as meat or fish• Run out of [something] = that item is finished or

used up and there is no more left• Ingredients = the different food items used to make

a certain dish

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Order of serviceWithout host, serve:First, all the ladies, in a clockwise direction. Then serve the

gentlemen.

With host, serve:First - lady or gentleman to the right of the hostSecond - other ladiesThird - gentlemenLast - host

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Important phrases

• The first course = starter, appetizer or entreein American style restaurants the main course is often called the Entree

• host/hostess = the person who invites others to a meal or function

• Announce = to say out loud• Double check = check a second time

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