SERVICE EMPLOYEES AND JOB COMPETENCY · •Job competency is used as an indicator to show...
Transcript of SERVICE EMPLOYEES AND JOB COMPETENCY · •Job competency is used as an indicator to show...
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CAP Safety Meeting – May 1
CAP SAFETY MEETING
SHORT SERVICE EMPLOYEES AND
JOB COMPETENCY
MAY
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CAP Safety Meeting – May 2
• Workers are considered a short service employee
(SSE) usually for the first six months they are on the
job.
• Companies will expect SSEs to be identified,
supervised, and trained.
• Supervisors must be aware of any SSEs, so SSEs are
not asked to do jobs they are not trained to do.
SHORT SERVICE EMPLOYEE INTRODUCTION
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CAP Safety Meeting – May 3
• Some companies limit the number of SSEs allowed to
work in a crew.
• When supervisors are aware of SSEs beforehand, they
can organize crews according to experience levels.
• This helps prevent accidents because supervisors can
closely monitor the crews containing SSEs.
SSES ON THE JOB
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CAP Safety Meeting – May 4
• Mentoring is placing an SSE with another
worker who is more experienced.
• Mentoring is a good way to assist SSEs
during their training period.
MENTORS
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CAP Safety Meeting – May 5
MENTORS
• Mentors must know the experience levels of the
SSE.
• Mentors must provide close supervision and
instruction.
• Mentors must not allow SSEs to perform a job
they have not been trained to do.
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CAP Safety Meeting – May 6
SSES
• SSEs should ask questions if they come across
something they do not understand.
• SSEs should receive information on physical
layouts, housekeeping rules, safety regulations,
and accident reporting procedures for each
jobsite.
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CAP Safety Meeting – May 7
IDENTIFYING SSES
• SSEs should be easily identified by coworkers.
• Coworkers need to be aware that SSEs may
need help or instruction to perform a job.
• SSEs may wear stickers on their hard hats to
identify them as new to the job.
• SSEs may wear a hard hat of contrasting color
of coworkers, identifying them as new to the job.
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CAP Safety Meeting – May 8
JOB COMPETENCY
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CAP Safety Meeting – May 9
JOB COMPETENCY INTRODUCTION
• Competency is possessing the required skills,
knowledge, and qualifications for a job.
• Job competency is how you apply the skills and
knowledge to perform your job.
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CAP Safety Meeting – May 10
JOB COMPETENCY INTRODUCTION
• Job competency is used as an indicator to show
supervisors whether you should be rewarded for
your performance, assisted in improving your
performance, or if you should be removed from
a job.
• When job competency is evaluated correctly,
both the company and you benefit.
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CAP Safety Meeting – May 11
GENERAL COMPETENCIES
General competencies for you as a worker in our industry include being:
• Flexible
• Detail oriented
• A team player
• Committed to safety
• Effective in communicating
• Responsive to emergencies
• A problem solver
• Professional
• Reliable
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CAP Safety Meeting – May 12
FLEXIBLE
• Being flexible means adjusting your personal
work style to meet the needs of the job.
• Respond to change with a positive attitude.
• Be open to learning new ways to do a job.
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CAP Safety Meeting – May 13
DETAIL ORIENTED
• Be thorough.
• Have concern for all areas of the job no matter
how small.
• Monitor and check yourself throughout the job
so nothing is overlooked.
• Always follow procedures and standards.
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CAP Safety Meeting – May 14
A TEAM PLAYER
• Being a team player shows your initiative to
cooperate and actively be part of a team.
• Participate in meetings and discussions.
• Help find solutions to problems that may come
up during a job.
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CAP Safety Meeting – May 15
COMMITTED TO SAFETY
• Integrate safety management into every job.
• Comply with all safety policies and procedures of
your company as well as industry regulations
and standards.
• Complete all environmental, safety, and health
training.
• Take personal responsibility for safety.
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CAP Safety Meeting – May 16
EFFECTIVE IN COMMUNICATING
• Communicate your thoughts and concerns.
• Present yourself clearly and accurately when
communicating with others.
• Use written materials or visual aids to reinforce
what you are saying.
• Ask questions to be sure your message was
understood correctly.
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CAP Safety Meeting – May 17
RESPONSIVE TO EMERGENCIES
• Perform your job duties in a way that prevents and minimizes safety hazards.
• Know who to contact in the event of an emergency.
• Understand your company emergency action plan.
• Communicate that safety and environmental awareness is a priority.
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CAP Safety Meeting – May 18
A PROBLEM SOLVER
• Anticipate problems and think about how a problem and its solution will affect everyone.
• Gather all information available before making decisions.
• Take responsible action even under pressure.
• Notify a supervisor of any problems in a timely manner.
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CAP Safety Meeting – May 19
PROFESSIONAL
• Do not offend others.
• Practice good hygiene.
• Have a positive impact on coworkers.
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CAP Safety Meeting – May 20
RELIABLE
• Reliability is the level of dependability
demonstrated in all aspects of the job.
• Show commitment and dedication by
completing the job.
• Be punctual.
• Fulfill commitments made to your company
and coworkers.
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CAP Safety Meeting – May 21
ASSESSMENT
SSE and Job Competency Quiz