Service Design Solutions for Active aging in Rio de Janeiro

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Service design solutions for active aging in Rio de Janeiro Key words: aging, service design Federal University of Rio de Janeiro PEP/COPPE DESIS GROUP Rio Contact: [email protected]

Transcript of Service Design Solutions for Active aging in Rio de Janeiro

Page 1: Service Design Solutions for Active aging in Rio de Janeiro

Service design solutions for active aging in Rio de Janeiro

Key words: aging, service design

Federal University of Rio de Janeiro PEP/COPPE

DESIS GROUP Rio

Contact: [email protected]

Page 2: Service Design Solutions for Active aging in Rio de Janeiro

Context: We are facing a paradigm shift in Brazil. Given the increasingly aging population, old service models needs to be revised. The government must find a way of management that meets this growing population segment..

Aging population Requires a structural change in the provision of services within society.

Research focus: Rio de Janeiro

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Project: design better ways to serve the elderly seeking better quality of life and well being.

Initial method: survey data on existing public and private services in Rio de Janeiro focusing on the elderly. Proposal: Service innovation and redesign.

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Design role: • develop services to enable elderly to autonomously manage its own condition and care;• ensure the maintenance of the elderly in its home and local community (deinstitutionalization);