Service Design Solutions for Active aging in Rio de Janeiro
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Transcript of Service Design Solutions for Active aging in Rio de Janeiro
Service design solutions for active aging in Rio de Janeiro
Key words: aging, service design
Federal University of Rio de Janeiro PEP/COPPE
DESIS GROUP Rio
Contact: [email protected]
Context: We are facing a paradigm shift in Brazil. Given the increasingly aging population, old service models needs to be revised. The government must find a way of management that meets this growing population segment..
Aging population Requires a structural change in the provision of services within society.
Research focus: Rio de Janeiro
Project: design better ways to serve the elderly seeking better quality of life and well being.
Initial method: survey data on existing public and private services in Rio de Janeiro focusing on the elderly. Proposal: Service innovation and redesign.
Design role: • develop services to enable elderly to autonomously manage its own condition and care;• ensure the maintenance of the elderly in its home and local community (deinstitutionalization);