Sergio Morales Los Angeles, CA 90022

(323) 493-2693 Smroxx88@gmail.com

Skills

• Microsoft Off ice (Word, Power Po int)

• Fluent in Spanish

• Mast e ry o f e -mail and int e rnet

• Exce llent customer se rvice skills, dependable, fast -learner

• Y ears o f cashie r experience

Experience

January 2015- A pril 2015 CCH Small Firm Services/A erotek

Cust omer support/tech

• Rece iving mult ip le phone calls t hroughout t he day he lp ing customers w it h any prob lems t hey

have w it h t he so ftware.

• provid ing excellent customer se rvice

• t rouble shooting program

July 2013 – May 2014 Viva Movil, a Verizon Wireless Company

SA LES REPRESENTA TIVE

• Responsib le fo r c reating new accounts and renewing contracts

• Provided excellent customer se rvice by answ ering any inquirie s on phones, p lans, e tc

• St rived t o reach monthly sale s goals

March 2007 – July 2013 St arbucks Coffee

BA RISTA

• Handled shipp ing and re ceiving order prep

• Assist ed customers and handled cashie r dutie s

• St ayed current w ith Healt h Management Maintenance

A ugust 2012 – A ugust 2013 St eve Madden Shoes

SA LES A SSOCIA TE

• Provided superio r customer se rvice by fu lf illing various shoe requests from customers

• Handled cashier dutie s

• He lped w ith shoe inventory and maint enance

A ugust 2006 – March 2007 99 Cent s Only St ores

CA SHIER

• Answ ered phones, greeted visit ors,

• Cash Cust omers out

• St ock new merchandise

Education

A ugust 2007-Present East Los Angeles Co llege Los A ngeles, CA

• St udying Criminal just ice

Class of 2006 James A . Garf ield High School Los A ngeles, CA

• High Schoo l Dip loma

References

• Availab le upon request