Sentinel SCD QRM

Sentinel ProductsQuick Reference Manual

450-0378-001 Rev. I

Copyright © 2007 by TIDEL ENGINEERING, L.P.

All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or other-wise, except as may be expressly permitted by the applicable copy-right statutes or in writing by Tidel Engineering, L.P.

For information, write: Tidel Engineering, 2025 W. Belt Line Rd, #114

Carrollton, TX 75006, (972)484-3358

Tidel would like to thank you for purchasing this Sentinel product.

To maintain proper working order, we recommend you read this manual completely and perform the preventive maintenance rou-tines at the suggested intervals.

The Manufacturer’s Warranty is limited to defects in workmanship and equipment hardware. Repairs due to lack of Preventive Mainte-nance (and Preventive Maintenance itself), are not covered by the Manufacturer’s Warranty.

ITEMS THAT REQUIRE PREVENTIVE MAINTENANCEITEMS THAT REQUIRE PREVENTIVE MAINTENANCEBill Acceptors - Pages 21 - 33

Clean with Cleaning Cards on a routine basis (dependent on location’s volume of traffi c) or manually at suggest intervals.

Screen Protectors - Page 55Should be replaced when the Touchscreen response be-comes erratic.

Coin Hopper Exit Sensors - Page 36Cleaning should be performed on a routine basis (depen-dent on location’s volume of traffi c).

Combination Lock Battery Replacement - Page 54Repeated beeping during opening or a continuous fl ashing LED indicates a low battery condition.

Additional items not covered by warranty, but not limited to:Additional items not covered by warranty, but not limited to:AbuseDamage to cassettes due to mis-handling.Coin/Bill Jams Screen protector damage or replacementNetwork or phone line related problems.Damage due to spillageEquipment resetsPhone fi xable problemsUser Programming problemsEquipment or software upgradesPrinter jams

ContentsLicense Agreement 1

Mandatory Programming 2

Component Location 5

Printers 9

Touchscreen Layout/Entry 11

Operations Performed From the Main Screen 12

Vault Door Operations 17

Placing Items In The Courier Tray 17

Courier Key Operations 18

Tube Vending Operations 19

Bill Acceptor Operations 21

Clearing Bill Acceptor Totals 21

Coin Dispenser Operations 34

Bill Dispenser Operations 38

End Of Day/Shift Operations 44

Adjusting Vault Contents 45

Moving Vault Contents 46

Printing Reports 48

Adding A Clerk 49

Troubleshooting 50

Combination Lock Maintenance 54

Screen Protector Replacement 55

Paper Specifi cations and Part Numbers 56

Manager Menu Maps 57

Warranty Policy 59

License Agreement

You have acquired a device (SCD) that includes software licensed by Tidel Engineering from Microsoft Licensing Inc. or its affi liates (“MS”). Those in-stalled software products of MS origin, as well as associated media, printed materials, and “online” or electronic documentation (“Windows CE”), are

protected by international intellectual property laws and treaties. The soft-ware is licensed, not sold. All rights reserved.

IF YOU DO NOT AGREE TO THE END USER LICENSE AGREEMENT (“EULA”). DO NOT USE THIS DEVICE OR COPY THE SOFTWARE. INSTEAD, PROMPTLY CONTACT TIDEL ENGINEERING FOR IN-STRUCTIONS ON RETURN OF THE UNUSED DEVICE FOR A REFUND. ANY USE OF THE SOFTWARE, INCLUDING BUT NOT LIMITED TO THE USE ON THE DEVICE, WILL CONSTITUTE YOUR AGREEMENT TO THIS EULA (OR RATIFICATION OF ANY PREVIOUS CONSENT).

GRANT OF THE SOFTWARE LICENSE. This EULA grants you the following license:

You may use the SOFTWARE only on the DEVICE.

NOT FAULT TOLERANT. TIDEL ENGINEERING HAS INDEPENDENTLY DETERMINED HOW TO USE THE SOFTWARE IN THE DEVICE, AND MS HAS RELIED UPON TIDEL ENGINEERING TO CONDUCT SUFFICIENT TESTING TO DETERMINE THAT THE SOFTWARE IS SUITABLE FOR SUCH USE.

NO WARRANTIES FOR THE SOFTWARE. THE SOFTWARE is provided “AS IS” and with all faults. THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY, AND EFFORT (INCLUDING LACK OF NEGELIGENCE) IS WITH YOU. ALSO, THERE IS NO WARRANTY AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE SOFTWARE OR AGAINST INFRIGEMENT. IF YOU HAVE ANY WARRANTIES REGARDING THE DEVICE OR THE SOFTWARE, THOSE WARRANTIES DO NOT ORIGINATE FROM, AND ARE NOT BINDING ON, MS.

Note on Java Support. The SOFTWARE may contain support for programs written in Java. Java technology is not fault tolerant and is not designed, manufactured, or intended for use or resale as online control equipment in hazardous environments requiring fail-safe performance, such as in the operation of nuclear facilities, aircraft navigation or communications systems, air traffi c control, direct life support machines, or weapons systems, in which the failure of Java technology could lead directly to death, personal injury, or severe physical or environmental damage. Sun Microsystems, Inc. has contractually obligated MS to make this disclaimer.

No Liability for Certain Damages. EXCEPT AS PROHIBITED BY LAW, MS SHALL HAVE NO LIABIL-ITY FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SOFTWARE. THIS LIMITATION SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. IN NO EVENT SHALL MS BE LIABLE FOR ANY AMOUNT IN EXCESS OF U.S. TWO HUNDRED FIFTY DOLLARS (U.S. $250.00).

Limitations on Reverse Engineering, Decompilation, and Disassembly. You may not reverse engi-neer, decompile, or disassemble the SOFTWARE, except and only to the extent that such activity is expressly permitted by application law notwithstanding this limitation.

SOFTWARE TRANSFER ALLOWED BUT WITH RESTRICTIONS. You may permanently transfer rights under this EULA only as part of a permanent sale or transfer of the Device, and only if the recipi-ent agrees to this EULA. If the SOFTWARE is an upgrade, any transfer must also include all prior versions of the SOFTWARE.

EXPORT RESTRICTIONS. You acknowledge that SOFTWARE is of US-origin. You agree to comply with all applicable international and national laws that apply to the SOFTWARE, including the U.S. Export Administration Regulations, as well as end-user, end-use and country destination restrictions issued by U.S. and other governments. For additional information on exporting the SOFTWARE, see http://www.microsoft.com/exporting/.

1

When power is applied to the unit, the Main Screen will be displayed at start-up:

Step 1: Executive Code entry:

Select Log In and enter the default Executive code (123456)

If the unit has been pre-programmed at the factory for customer settings, the customer must provide the Executive code.

Step 2: Store Name/Number - Tap the Touchscreen icon until the desired character appears (4 to 16 characters) and press “DONE”.

NOTE: To bypass the Store Number entry, select “GO BACK”..

All Units:

Step 1: Setup Clerk and Manager Codes

Log In > More > Accounts > (select account type) > Add

Enter the desired PIN Code (4 to 9 numbers) and select “ENTER”.

Verify the PIN Code - Re-Enter the PIN Code and select “ENTER”.

Enter the Name - Tap the Touchscreen icon until the desired characters appears and press “DONE”. (2 to 8 characters).

Set the User’s privileges from the available menus and select “SAVE” to exit.

Select “ADD” to enter another account.Select “GO BACK” to select a different account type.

Step 2: Date and Time

Log In > More > Date/Time

Enter the Date and time in a MM-DD-YY-HH-MM for-mat.

Select AM or PM (if applicable), then select enter.

Select “GO BACK” until the Main Screen appears.

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☞

a)

b)

c)

d)

a)

b)

c)

Mandatory Programming

2

Tube Vending Operations:Tube Vending Operations:

Step 1: Confi gure column amount (the amount in a single tube, in each column).

Log In > Cash Control > Confi gure Columns

Select the desired column.

Select the Denomination type.

Select the number of bills per tube and select “EN-TER” (Bills only).

Select another column or proceed to the next step.

Select “DONE” to exit and save your settings.

Bulk Coin Dispenser Operations:Bulk Coin Dispenser Operations:

Step 1: Confi gure Hopper amounts (the denomination type to be loaded in each Hopper):

Log In > Cash Control > Confi gure Dispense Choices > Coin Hopper Control > Setup Hoppers

Select the desired Hopper.Enable the Hopper.Select the denomination type (by country).Assign the coin value. Select “DONE” to exit and save your settings.Repeat steps “a - e” for all hoppers being used.Select “DONE” to exit and save your settings.

Step 2: Confi gure the coin dispense selections:

Log In > Cash Control > Confi gure Dispense Choices > Coin Hopper Control > Set Choices

Select an available dispense selection icon.Select the number of hoppers the coins will be dis-pensed from. Select coin denomination type and the number of coins to dispense. Repeat step “C” for each coin denomination type.Enter a description for the selection.Repeat steps “a - e” for all desired Select “DONE” to exit and save your settings.

a)

b)

c)

d)

e)

a)b)c)d)e)f)g)

a)b)

c)

d)e)f)g)


3

Bill Dispenser Operations:Bill Dispenser Operations:

Step 1: Confi gure the Cassette denominations:

Log In > Cash Control > Confi gure Dispense Choices > Confi gure Dispenser > Cassette Confi guration

Select the desired CassetteSelect the denomination type (by country).Select the bill value by selecting the amount icon until the correct value appears.Select “DONE” to exit the cassette confi guration.Repeat steps “a - d” for all cassettes being used.Select “DONE” to exit and save your settings.

Step 2: Confi gure the coin dispense selections:

Log In > Cash Control > Confi gure Dispense Choices > Confi gure Dispenser > Confi gure Dispense Choices

Select an available dispense selection icon.Select the number of cassettes the bills will be dis-pensed from. Select bill denomination type and the number of bills to dispense. Repeat steps “a - c” for all the desired dispense selec-tions. Select “GO BACK” to exit and save your settings.

Report Types:Report Types:

Step 1: Report Type:

Log In > More > Policy > Reports

Select “Unknown Report Type” icon.From the list of available report types, select a report style that will best suit the report needs of the store.

NOTE: “Original” or “Kasper” report styles may fi t the needs of most non-specifi c customers, however, the customer may wish to experiment with different report styles to fi nd the type that best fi ts their operation.

a)b)c)

d)e)f)

a)b)

c)

d)

e)

a)b)


4

Sentinel Controller Equipped With 2 Bill Acceptors

Removable Bezel (for Screen Protector replacement)Bill AcceptorsTouchscreen DataKey ReaderDrop Chute HandlePrinter Paper Loading Door Release ButtonBill Acceptor Vault Door HandleDrop Vault Door Handle3 Amp Slow-Blow FuseReset ButtonBill Acceptor Head Removal HandlePaper Feed ButtonOptional Combination Lock (not shown)

1)2)3)4)5)6)7)8)9)10)11)12)

5

1 2

1111

8

99

3

5

7

61010

4

1212

Sentinel Controller With 1 Bill Acceptor and Tube Vend

Drop ChuteBill AcceptorBezel (for screen protector replacement)Tube Dispenser Service Door LockTube Loading Gate/AccessPrinter Door Release LeverTube Retrieval TrayTouchscreenDataKey Reader3 Amp Slow-Blow Fuse/Reset ButtonPrinter Paper Feed ButtonAcceptor Vault Door HandleCourier Tray (located inside Main Vault)Main Vault Door Handle

1)2)3)4)5)6)7)8)9)10)11)12)13)14)

6

1

5

7

8

9

3 42

6

1010

11

1212

1313

1414

Sentinel Controller With Bulk Coin Dispenser

Coin Vault Door HandleRemovable Bezel (for Screen Protector replacement)Bill AcceptorsTouchscreen Drop Chute HandlePrinter Paper Loading Door Release ButtonBill Acceptor Vault Door HandleDrop Vault Door HandleDataKey ReaderReset Button and 3 Amp Slow-Blow FusePaper Feed ButtonCoin Receiving Cups (8)Combination Lock

1)2)3)4)5)6)7)8)9)10)11)12)13)

7

1 2

1212

1313

8

10

3

4

5

7

6

1111

9

Coin/Note Vault Door HandleRemovable Bezel (for Screen Protector replacement)Bill AcceptorsTouchscreen DataKey ReaderDrop Chute HandleBill Acceptor Vault Door HandleDrop Vault Door HandleDispenser Bill ExitReset Button and 3 Amp Slow-Blow FusePaper Feed ButtonCoin Receiving Trays (6)Combination LockPaper Loading Door Release Lever

1)2)3)4)5)6)7)8)9)10)11)12)13)14)

1 2

1212 1313

8

10

3

4

5

7

6

1111

9

14

Sentinel Controller With Bulk Coin Dispenser and Bill Dispenser

8

Integrated Printers

Step 1: Press down on the paper door release button to expose the paper tray.

Step 2: Pull enough paper off the roll to extend out of the paper tray and place the paper into the tray so the paper comes off the top off the roll.

Step 3: Close the paper tray door and tear off the excess paper extending out of tray.

Step 4: Press the paper feed button to insure paper feeds properly.

9

Epson Printers

Step 1: Open the Paper Loading Door.

Step 2: Load the paper roll so that the paper comes off the bottom of the roll.

Step 3: Pull the paper above the printer and close the the Paper Loading door on the paper.

Step 4: Tear off the excess paper and press the Feed Button to insure paper feeds properly.

10

NOTE: The top line of the Display indicates the current screen and entries made on the Touchscreen.

Use your fi ngertips to “tap” in selections. Do not use sharp, pointed objects to select entries.

To enter a character:Tap the corresponding icon repeatedly until the desired selection is displayed.

To advance to the next character:Pause entry selection for 1-2 seconds, then continue with the next character.

To backspace 1 character or clear an entry:To backspace 1 character or clear an entry:Select “Clear”.

To exit an Entry screen:To exit an Entry screen:Select “Done”.

To exit a Menu screen: Select “Go Back”.

To enter a space:To enter a space:Select the “789_” icon until an underscore “_” is dis-played.

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Touchscreen Layout/Entry

ABC DEF GHI

JKL

STU

123

Done

MNO

VWX

456

Clear

PQR

YZ0

789_

Go Back

Clerk1

11

Selecting an icon on the Main Screen will prompt the User for code entry.

Selections that appear on the Main Screen will vary de-pending on the confi guration and type of add-on modules equipped with the unit.

Buy Change

This feature will require the user to insert bills into the Bill Acceptor before funds can be dispensed.

(Time delay does not apply to the dispensing process when this feature is selected)

The Bill Acceptors will change to a “ready state”

The user may be prompted to “Buy Change” or “Buy Bills” using the selection in the bottom left corner of the screen.

As bills are inserted into the Acceptors, dispense selections equal to the “Deposit Credit” will appear on the display.

As funds are dispersed, dispense selections larger than the “Deposit Credit” will be removed from the display.

Press Done to exit the Buy Change menu

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a)

b)

c)

d)

e)

Main Screen Operations

12

Log In

Main Screen version X.XXMain Screen version X.XXMain Screen version X.XX

Dispense Coins

Insert Bills

Load Tubes

Vault Drop

Vend Tube

Buy Change

Note: Any unused “Deposit Credit” cannot be carried over to the next vending transaction.

Cash Check

After code entry, enter the amount to be dispensed.

At the prompt, select the bill dispense order:

Assorted notes - the unit will dispense even amounts of each type of denomination.

Least number of notes - the unit will dispense bills from the highest denomination cassette, without go-ing over the requested amount.

The unit will then progress to the lower denominations until the correct amount is dispensed.

No Big Notes - the largest denomination (cassette). will not be dispensed during check cashing transac-tions.

After the notes have been dispensed, enter the amount of the check (drop).

You may be prompted to enter an envelope number.

Drop the check (envelope) into the drop chute.

Combo Dispenseombo DispenseA combo dispense transaction will dispense coins and bills in a single transaction

After code entry, the dispense selections will display avail-able coin and bill transactions.

Dispense Cash

After code entry, a menu of available bill dispensing selec-tions will appear.

Dispense Coins

After code entry, a menu of available coin dispensing selec-tions will appear.

1)

2)

3)

4)

5)

1)

1)

1)


13

Insert Bills

After code entry, the Bill Acceptor will become active (ready state). Bills can be inserted into the Bill Acceptor.

The Bill Acceptor will become inactive (not ready state) 30 seconds after the last bill was inserted or when “Done” is selected.

Bills that have been marked inside the “Keep Out” area (with security marking pens, ink pens, pencils, etc...), are likely to

be rejected by the bill acceptors.

Load Tubes (by Clerk)

After the Clerk Code Entry:

The Sales Associate may be prompted to select the assigned register (If applicable).

The Sales Associate will be prompted to select the column and the number of tubes to be loaded.

1)

2)

1)

2)


14

Keep Out Area

Load Tubes (by Manager)

After Manager code entry:

The Manager may be prompted to select the register con-taining funds used to fi ll the columns (If applicable).

If a register is selected, the Manager will be prompted to select the columns to be loaded.

If the Manager selects ”Not loading from register”, the prompt “Are you going to fi ll the columns?” will appear.

YES - The tube count in all columns will be set to 11.

NO - Column selection will appear, allowing the Manager to select columns and the number of tubes inserted into the corresponding column.

If funds exist in the Reserve/Vault, the prompt “Is the money for the tubes coming from the Main Vault?”

Selecting “YES” will deduct the total amount of the tubes loaded from the Reserve Fund/Vault.

Log In

The user will be prompted to enter a Clerk, Manager or Ex-ecutive code to access the appropriate menus.

Vault Drop

The user may be prompted to select the assigned register (If applicable).

The user may be prompted to select a Denomination type (If applicable).

The user will be prompted to enter the amount of the drop and verify the amount of the drop.

1)

2)

1)

1)

2)

3)


15

Vend Tube

The user may be prompted to select the assigned register (If applicable).

The user will be prompted to select the column a tube will dispense from (If applicable).

After a tube is vended, the VEND TUBE icon will display “Report Problem”. Selecting this item will allow the User to report one of the following conditions:

Got the wrong stuff - The user will be prompted to enter the amount that was actually in the tube.

Nothing came out - No tube was dispensed.

The tube was empty - Nothing was in the tube.

The vend was OK - No problem will be reported.

The above reported problems will be noted on the Sum-mary, Shift and Transaction Reports.

1)

2)

3)


16

17

Opening A VaultStep 1: Navigate to the “Open Vault” Menu.

Log In > (enter code) > Open Vault

Step 2: Select the desired vault to open (Drop Vault, Coin/Note Vault or Bill Acceptor Vault).

Step 3: After the door opening delay time has expired, the top line of the Display will indicate “Vault Wait Complete”.

Step 4: Navigate to the “Open Vault” Menu.


Step 5: Select the desired vault to open (Drop Vault, Coin/Note Vault or Bill Acceptor Vault).

Step 6: Turn the handle to open the Vault.

Opening A Vault Equipped WithA Combination Lock

NOTE: Four consecutive invalid entries will result in a fi ve minute lock-out (no combination entry is possible).

Step 1: Enter the six digit combination on the Combination Lock Keypad (the lock will beep TWO times if entry is correct)

Note: Three beeps indicate an invalid entry.

Step 2: Turn the Combination Lock face Clock-Wise to unlock the handle.

Step 3: Slide the Bill Acceptor Vault Door Handle to the left to open the door.

Placing Items In The Courier TrayStep 1: Open the Vault which conceals the Courier Tray.

Step 2: Place the items in the slot at the top of the Vault Door Frame.

Step 3: Close and lock the Vault.

Courier Key OperationsWhen a Courier DataKey is inserted and turned, the following Menu selections will appear:

Reports

Reports (see page 45), can be printed from this menu.

Notation

A 1-16 character notation can entered each time “YES” is selected (up to sixteen times).

Open Vaults

If the Courier has access to only one vault, the door can be opened after this menu item is selected.

If the Courier has access to multiple vaults, selections available to the Courier will be displayed.

Note: After a vault is opened by the Courier, the following additional items can be selected:

Reserve Change FundAllows entry of the amount left by the Courier.

Coin Hopper CountsAdd Coins - The number of coins entered will be added to the existing count.

New Coin Count - The existing coin count will be erased and the number of coins entered here will be-come the new coin count.

Dispenser CountsAdd Notes - The number of bills entered will be added to the existing count.

New Note Count - The existing bill count will be erased and the number of bills entered will be the new count.

Empty Reject TrayEmpty Reject Tray - Allows amounts shown in the reject tray to be cleared.

Change Pin

Allows The Courier to change the existing PIN number.

Clean Acceptors

Allows The Courier to access the Bill Acceptor Cleaning Menu (see page 20).

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18

Loading The Operating CashEach one of the 8 columns will hold 11 tubes each.

Step 1: All coins should be wrapped. Do not place tape over the end of the tube. Glue from the tape will eventually cause jams in the magazine.

NOTE: If loose coins are to be loaded into the tubes, end caps for the tubes can be purchased.

Step 2: Bills loaded into the tubes should be folded lengthwise and inserted into the tubes.

NOTE: Approximately 30 bills can be placed in a tube, however, bills that are “packed” into a tube will be diffi cult to remove and will not lay fl at in the cash register.

Step 3: Select LOAD TUBES from the Main Screen and enter a valid PIN when the prompt appears.

Step 4: The Tube Loading Gate will retract, allowing tubes to be loaded.

Step 5: Load the tubes, closed end 1st, to prevent coins from fall-ing out of the tube and into the magazine, causing jams.

The key above the tube loading holes provides access to the tube vending mechanism for service

19

Adjusting The Tube Count

NOTE: This function is typically used when the number of tubes shown on the report don’t match the dipstick reading.

Step 1: Navigate to the “Adjust Tube Counts” Menu.

Log In > (enter code) > Cash Control > Adjust Tube Counts

Step 2: The prompt to Add or Subtract will appear:

Add - Will increase the current tube count by the num-ber entered.

Subtract - Will decrease the current tube count by the number entered.

Step 3: Select the column you wish to adjust.

Step 4: Enter the number of the adjustment and select “Enter”.

Step 5: Select “Go Back” to exit the “Adjust Tube Counts” menu.

Checking The Number Of TubesStep 1: Insert the dipstick into the tube loading hole with the high-

est number fi rst.

Step 2: The number at the bottom of tube loading hole is the num-ber of tubes in the magazine.

NOTE: Leaving the dipstick in the magazine may result in a jammed vend mechanism.

20

Bill Acceptor General InformationBill Acceptor Cleaning (all models)

Cleaning with Tidel approved cleaning cards should be performed routinely (depending on volume of Bill Acceptor activity) to insure optimum performance.

It is recommended that the Bill Acceptors are manually cleaned every thirty days or every 20, 000 to 30,000 bills, whichever occurs fi rst.

NOTE: To remove the cleaning reminder, navigate to “CLEAR ALL ODOMETERS

Log In > More > Maintenance > Bill Acceptors > Clean Acceptors > Clear All Odometers.

Routine Cleaning:utine Cleaning:

Step 1: Navigate to “Enable Bill Acceptors to allow insertion of cleaning cards”.

Log In > More > Maintenance > Bill Acceptors > Clean Acceptors > Enable Bill Acceptors to allow insertion of cleaning cards.

Step 2: Insert the cleaning card into the Bill Acceptor throat.

Step 3: The cleaning card will be pulled in by the Bill Acceptor, then ejected. Remove and reinsert the cleaning card as many times as necessary.

Step 4: Insert and hold the cleaning card to clean the Bill Acceptor rollers.

Cassette Bill Capacities (approximate):

CashCode Front Load - 1500 notesCashCode Rear Load - 1500 notesMEI CashFlow - 1200 notesJCM Bulk Note - 2000

To Clear The Bill Acceptors Amounts From The Re-ports

Step 1: Navigate to the “Cash Control” Menu.

Log In > (enter code) > Cash Control > Clear Accep-tor

Step 2: The prompt “Are you sure the bill acceptor was emptied?”:

YES - Amounts shown in the bill acceptor will be cleared. 21

22

Accessing The Cassette On A Rear Load CashCode Acceptor

Step 1: Open the Acceptor Vault.

Step 2: Place the Bill Acceptor in the cassette removal position:

Press down on the Cassette Swivel Lever

Rotate the Bill Acceptor backward (top toward the rear of the unit)

Release the Cassette Swivel Lever and raise the Bill Acceptor to the horizontal, “locked” position.

Step 3: Squeeze the Cassette Clips together and pull the Cassette downward to remove it.

a)

b)

c)

Cassette Swivel Lever

Cassette Swivel

Cassette Clips

23

Replacing The Cassette On A Rear Load CashCode Acceptor

Step 1: To replace the Cassette, insure the Guide Pins engage the Cassette Guides.

Step 2: Lift the Cassette until it “snaps” into place.

Step 3: Place the Bill Acceptor in the operating position:

Press the Cassette Swivel Lever.

Rotate the Bill Acceptor forward (push the bottom of the cassette down, toward the rear of the unit).

Release the Cassette Swivel Lever and place the Bill Acceptor into the “locked” position

a)

b)

c)

Cassette Access Door Knob

Cassette Guide

Guide Pins

Cassette Guide

24

Step 1: Remove the Cassette from the Bill Acceptor.

Step 2: Open the “clamshell” by pressing the release button on the bottom of the Bill Acceptor.

Step 3: Use compressed air to blow out the feed path and crevices on the Bill Acceptor.

Step 4: Clean the rubber rollers and sensor lenses using a clean cloth dampened with ethyl or isopropyl alcohol.

Step 5: Close the clamshell securely.

Step 6: Replace the Cassette onto the Bill Acceptor and place the Bill Acceptor in the operating position.

Rear Load CashCode Manual Cleaning

Clamshell Release Button

Cassette Swivel

Clamshell Open View(sensors and rollers inside)

25

Front Load CashCode Cassette Removal

Step 1: Open the Bill Acceptor Vault.

Step 2: Hold the two cassette handles together and press the cas-sette release button, while pulling the cassette from the Bill Acceptor.

Step 3: Turn the Open/Close knob (or key if equipped with a lock) to the Open position to access the contents of the cas-sette.

Front Load CashCode Cassette Installation

Step 1: Place the cassette into the Bill Acceptor with the Cassette Release Button on the top, right side.

Step 2: Push the cassette into the Bill Acceptor until it “locks” in place.

Bill Acceptor HeadsCassette Release Buttons

Cassette Handles Drop Chute Handle

26

Bill Acceptor Head Release Bar

Cassette Release Button

Clamshell Release Tabs

Front Clamshell Rollers

Rear Clamshell Rollers

Rear Clamshell Sensors

Rear Clamshell Sensors

Front Clamshell Sensors

Front Clamshell Sensors

Front Load CashCode manual cleaning

(2 Cassette model shown)

MEI CashFlow Bill AcceptorsStep 1: Open the Bill Acceptor Vault.

Step 2: Pull the Cassette out of the Bill Acceptor by the yellow handle.

Step 3: Slide the release button away from the edge of the cas-sette to open the cassette door and access the contents of the cassette.

Step 4: To install the cassette, insert the cassette with the indica-tor arrow pointing up, until it seats into the Bill Acceptor.

Cassette door lock(if equipped)

Cassette door release button

30

Acceptor Head Release BarAcceptor Head Release Bar(Single Note Feeder)(Single Note Feeder)

Cassette Handles

Acceptor Head Release Button(Bulk Note Feeder)(Bulk Note Feeder)(Bulk Note Feeder)

3131

MEI CashFlow Manual CleaningNOTE: It is recommended that the Bill Acceptor is manually cleaned

every thirty days or every 20,000 bills, whichever occurs fi rst.

Step 1: Remove the Cassette from the Bill Acceptor.

Step 2: Remove the Acceptor “head” by pressing up on the re-lease bar while pulling outward.

Step 3: Open the clamshell by pulling the clamshell release cover toward the bill insertion throat while opening the clam-shell.

Step 4: Press the roller release button to remove the Roller Assem-bly and clean the rubber rollers (Bulk Note Feeders only).

Step 5: Clean the Sensor lenses and rollers with a damp cloth.

Bill insertion throat Clamshell release cover

Clean the sensor lenses and rollers inside the clamshell

Press in on the yellow release button Press in on the yellow release button to remove the roller assembly

(Bulk Note Feeders)

Squeeze the release tabs to remove the Bill Tray from the door

Press the Roller Assembly release button while pulling

the RollerAssembly tab outward

MEI CashFlow Manual Cleaning

Jams can be removed from this area

Clean the Roller Assembly

RollerAssembly tab

32

Clean the “Cassette Present” sensors with compressed air or a damp cotton swab

Clean the “Cassette Present” sensors with

MEI CashFlow Manual Cleaning

33

Bulk Coin Dispenser OperationsLoading Coins:

Note: See the following pages for Coin Hopper location and layout.

Step 1: Open the Coin/Note Vault Door.

Step 2: Slide the Coin Dispenser Rack fully out of the cabinet.

Step 3: Open the desired cover(s) and add coins to the hopper(s).

Warning:Warning: Loading the incorrect coin type into a Hopper WILL cause jams or failure.

Step 4: Close the covers.

Step 5: Push down on the Rack Release and push the Coin Dis-penser back into the cabinet (see next page).

Step 6: Close and lock the Coin/Note Vault Door.

Step 7: Navigate to the Coin Hopper Control Menu.

Log In > (enter code) > Cash Control > Load Cash Device> Coin Hopper Counts

Add Coins - The current number of coins will be in-creased by the amount entered in this screen

New Coin Count - The current number of coins will be erased and the amount entered will become the new count.

Step 8: Select the desired coin hopper and enter the number coins loaded.

Dumping CoinsStep 1: Open the Coin/Note Vault Door.

Step 2: Navigate to the Dump Coins menu.

Log In > (enter code) > Dump Coins

Step 3: Select the desired column(s) to dump and coins will be dispensed into the container.

Step 4: When the coin tray is full, the dump process will stop.

Remove the trayEmpty the trayRe-install the tray to continue the dump process

Step 5: Repeat steps 3 and 4 to dump all desired columns.

a)b)c)

34

1 2 3

4 5 6

7 8

Coin Receiving Tray Locations

1 2 3

4 5 6

7 8

Coin Hopper Locations

BCD Rack Release Lever

35

36

Coin Hopper Maintenance(Illustrations on next page show a BCD Model with no Dispenser,

however, the procedure is the same on both models)

Hopper Removal

Step 1: If possible, dump all coins from the Hopper before pro-ceeding.

Step 2: Pull down on the Hopper Cover Release Pin and push the Hopper Cover toward the rear of the unit.

Step 3: Lift the front of the Hopper Cover and remove the cover from the Coin Dispenser.

Step 4: Insert the “Hopper Removal Tool” in front of the Hopper and press the release tab down while shifting the Hopper toward the rear of the unit.

Step 5: Lift the Hopper out of the Coin Dispenser.

NOTE: Be careful not to pull the cable loose from the hopper as-sembly while removed from the Coin Dispenser!

Exit Sensor Cleaning

Step 1: Gently swab the Sensor lenses with a damp “Q-Tip” or damp cloth.

DO NOT USE CHEMICALS OR ABRASIVE CLEANERS!

Jam Removal:

Step 1: Turn the hopper upside-down to empty the hopper of for-eign material, incorrect coin denominations, etc...

Step 2: Rotate the “thumbwheel” at the base of the Hopper to as-sist with clearing a jam.

Hopper Replacement

Step 1: Place the Hopper into the Coin Dispenser (cable on the left side), and insure it “snaps” securely into the seat.

Step 2: Place the Hopper Removal Tool into the storage area.

Step 3: Place the Hopper Cover so the pins at the rear of the cover engage the slots in the Coin Dispenser.

Step 4: Close the Hopper Cover and pull it forward until the Hop-per Cover Release Pin engages the cover.

Hopper Cover Release Pin

Hopper Cover

Hopper Release Tool(placed in storage area)

Center the Hopper Release Tool in front of the Hop-

per and press the release tab down while shifting

the bottom of the Hopper toward the rear of the unit.

Sensor Lenses/Coin Exit Located on lower front of Hopper.

37

Thumbwheel location

To remove the Hopper:

Bill Dispenser Cassette/Coin Receiving Tray Locations

Rack Release Lever

Low Capacity (Fujitsu)

Bill Dispenser Cassettes

Low Capacity (Fujitsu)

Bill Dispenser Reject Tray

Coin Receiving Trays

1

3

5

2

4

6

1

2

3

4

2

Top view of Hopper

1 2

3 4

5 6Low Capacity

(Fujitsu)Dispenser

TouchscreenTouchscreen

BCD Hoppers

38

Coin Dispenser Coin Dispenser Rack HandleRack Handle

Step 1: Prepare the notes by fl ipping through each bundle of notes in both directions, or by using a note counter. Remove foreign objects, (staples, paper clips, tape, etc...). Remove torn or very worn notes. Straighten any folded notes.

Step 2: Stack the bills evenly in the cassette (maximum capacity is approximately 400 notes).

Step 3: Place the front and rear pressure plates in the down posi-tion, against the bills.

Step 4: Navigate to the Dispenser Control Menu.

Log In > (enter code) > Cash Control > Load Cash Device > Dispenser Counts

Add Notes - The current number of bills will be in-creased by the amount entered in this screen

New Note Count - The current number of bills will be erased and the amount entered will become the new count.

Step 5: Select the desired cassette and enter the number bills loaded.

39

Bill Dispenser Operations

Loading Bills In The Feed Cassettes(Low Capacity Dispenser)

Cassette Lid Release Button

Loading Bills In The Feed Cassettes(Low Capacity Dispenser)

Step 1: Open the Coin/Note Vault Door.

Step 2: Press the GREEN Cassette Release Button to eject the cas-sette and remove it.

Step 3: Press the GREEN Cassette Lid Release Button while lifting the Cassette lid.

Step 4: Lift the GREEN, rear pressure plate fully to the vertical, locked position.

Step 5: Raise the GREEN, front pressure plate to the top of the cassette frame and turn it to the vertical, locked position.

Rear Pressure PlateRear Pressure Plate

Front Pressure PlateFront Pressure Plate

40


Reject Cassette

Feed Cassette

Cassette ReleaseLever

Cassette Lid Release Button

Packer Plate

High Capacity Bill Dispenser

41

Loading Bills In The Feed Cassettes (High Capacity Dispenser)

Step 1: Open the Note Vault Door.

Step 2: Lift the GREEN Cassette Release Lever while pulling the cassette to remove the cassette.

Step 3: Press the GREEN Cassette Lid Release Button while lifting the Cassette lid.

Step 4: Pull the pressure plate back to insert bills.

NOTE: If pulled fully to the rear of the cassette, the packer plate will lock in place. To release the packer plate, pull it back toward the rear of the cassette again.

Step 5: Prepare the notes by fl ipping through each bundle of notes in both directions, or by using a note counter. Remove foreign objects, (staples, paper clips, tape, etc...). Remove torn or very worn notes. Straighten any folded notes.

Step 6: Place bills evenly into the cassette (Cassette capacity is approximately 1500 ~ 1700 notes).

Step 7: Place the pressure plate against the bills.

Step 8: Navigate to the Dispenser Control Menu.

Log In > (enter code) > Cash Control > Load Cash Device > Dispenser Counts

Add Notes - The current number of bills will be in-creased by the amount entered in this screen

New Note Count - The current number of bills will be erased and the amount entered will become the new count.

Step 9: Select the desired cassette and enter the number bills loaded.


42


Removing Bills FromThe Reject Cassette

Step 1: Open the Note Vault Dooor.

Step 2: Remove the reject cassette from the Bill Dispenser.

Step 3: Remove any existing from the Reject Tray.

Step 4: Navigate to the Clear Bill Count Menu.

Log In > (enter code) > Cash Control > Clear Bill Counts > Empty Reject Compartment

Step 5: A report will be printed for verifying reject counts.

NOTE: The number of rejects on the report represents the number of reject incidents, not the number of bills. It is recommend-ed that the notes in the cassette and reject tray be counted for accurate reconciliation.

Reject Cassette Lid Release Button

(High Capacity Dispenser)

Reject Cassette Release Lever


Reject Cassette


Reject Tray (Low Capacity Dispenser)

43

44

End Of Day/Shift

When an End of Day is performed, all transaction information from the previous End of Day to the current End of Day, will be stored in a fi le, which can be re-printed.

Each time an End of Shift is performed, time (shift) peri-ods will be divided on the reports and activity performed on those shifts will be listed.

Typically, A current content report should be printed and ac-tual amounts in the machine verifi ed against the report.

Step 1: To prevent amounts being carried forward to the next reporting period, perform the following before performing the End Of Day (see the following pages):

Adjust Vault Contents (for discrepancies)

Move Vault Contents (For drops, change fund, etc...)

Clear Acceptors/Reject Tray

Step 2: Navigate to “End Of Day/Shift”.

Log In > (enter code) > End Of Day/Shift

Step 3: From the End Of Day/Shift screen, select “End Of Day” or “End Of Shift”.

Step 4: Select “YES” when the display prompt, “Do you really want to end the business day or shift” appears.

☞

☞

☞

45

Adjusting Vault Contents

When actual amounts of vault contents don’t match the re-ports, this function can be used to make corrections.

Step 1: Navigate to the “Adjust Vault Contents” Menu.

Log In > (enter code) > Cash Control > Adjust Vault Contents

Step 2: The user will be prompted to select a currency type (if a secondary currency is being used).

Step 3: The user will be prompted to select from one of the follow-ing vaults:

Drop - will add/subtract from the Vault Drop amounts.

Vault - will add/subtract from the Main Vault/Reserve Change Fund amounts.

Courier Tray - will add/subtract from the Courier Tray amounts.

Step 4: After selecting the currency type, the user will be prompt-ed to select the type of activity:

Positive (Deposit)

Negative (Withdrawal)

Step 5: The amount to be added or subtracted can be entered.

Step 6: Verify the amount of the adjustment.

Step 7: Select “Done” to return to the “Cash Control” menu.

☞

46

Moving Vault Contents

Performing this function will cause the reports to refl ect funds were moved FROM or TO a vault.

Step 1: Navigate to the “Move Vault Contents” Menu.

Log In > (enter code) > Cash Control > Move Vault Contents

Step 2: The user will be prompted to select a currency type (if a secondary currency is being used).

Step 3: The user will be prompted to select from one of the follow-ing vaults to move the amount FROM:

Outside - Funds from an outside source are being put intoput into the unit.

Drop - Amounts shown as Vault Drops on the reports are being moved.

Reserve Change Fund - The amounts on the reports that are the availabe funds in the machine.

Courier Tray - Amounts shown in the Courier Tray are being moved.

NOTE: If any of the above selections do not appear, the vault amount is currently zero.

Step 4: The user will be prompted to select where the amount will be moved TO:

Outside – Reports will refl ect the amount was re-moved from the unit.

Drop – Will add to the existing Vault Drop amount on the reports.

Reserve Change Fund - Amounts that are the avai-labe for store operations.

Courier Tray - Will add to the existing Courier Tray amounts on the reports.

Continued on next page

☞

47

Moving Vault Contents(Continued)

Step 5: The user will be prompted to select one of the following options:

Everything - Will transfer the total amount reported in the “move from” location to the “move to” location.

This prompt appears when DROP or VAULT was select-ed as the “move from” location.

Something Specifi c – Will prompt the user to select the currency type and enter the amount to be trans-ferred to the “move to” location.

This prompt appears when DROP or VAULT was select-ed as the “move from”.

Step 6: Verify the amount of the move.

NO - Will exit the “Move Vault Contents” and restart at step 4.

Step 7: Select “Done” to return to the “Cash Control” menu.

48

Printing ReportsStep 1: Navigate to the “Reports” Menu.

Log In > (enter code) > Reports

Step 2: From the Reports Menu, select the desired report from the available choices.

Report TypesNOTE: Report selections may vary depending on report type select-

ed in the Report Policy menu.

ActivityWill print the Drop and Bill Acceptor activity for each User during the time period selected.

Clerk AccountsWill print Clerk names, PIN numbers and privileges.

Current ContentWill list the contents in all vaults and the Bill Acceptors at the time of printing.

Exception Report (Technician purposes only)Reprint End of Shift

A copy of a shift report will be printed for the time period selected.

Reprint CourierCourier activity will be printed for the time period select-ed.

Reprint End Of DayA copy of an DER report (day end), can be printed for the time period selected.

SetupThe programming parameters of the unit will be printed.

ShiftWill print the activities, by user, for the date range se-lected.

TransactionTransactions for the date range selected are printed.

Vault DropsTotals for the contents of the drop vault by time, shift or person will be printed for the time period selected.

Adding A Clerk

Step 1: Navigate to the “Clerk Accounts” menu.

Log In > (enter code) > More > Clerk Accounts > Add

Step 2: Enter the new Clerk’s PIN (4-9 numbers).

Step 3: Verify the new Clerk’s PIN by re-entering the number.

Step 4: Enter the new Clerk’s Name (2-8 characters) and press “Done”.

Step 5: Edit the Clerk’s privileges

Step 6: Select “Save”.

Step 7: Select “Go Back” until the Main Screen is displayed.

Name (2 to 8 characters) PIN (4 to 9 numbers) Identifi cation KeyEnd Business Day (Y/N)End Shift (Y/N)Print Reports (Y/N) LanguageChange own PIN (Y/N)

49

50

Troubleshooting

BILL ACCEPTORS:

The Bill Acceptor Needs Cleaning:Press “Done” to remove the reminder from the screen.

Clean the Bill Acceptor by the recommended procedure (see “Cleaning” in the Bill Acceptor section of this manual).

The reminder appears every 4 hours until a “Clear all odometers” is performed.

After cleaning has been performed, you may reset the bill counter (odometer) by performing a “Clear all odometers”.

Log In > More > Maintenance > Bill Acceptors > Clean Acceptors > Clear all odometers

Bill Acceptor Will Not Throat Bills:Remove and reinstall the cassette.

Inspect the cassette for damage.

Remove the cassette, open the clamshell door and check for jams or obstructions. Insure the clamshell door is closed properly. Clean all Sensors and Rollers.

Unplug the unit from the wall socket (or remove the Fuse), wait 5 seconds, then re-apply AC power.

Bills Jam/Rejects BillsRemove and reinstall cassette.

Inspect the cassette for signs of damage or abuse.

Inspect the quality of bills being rejected\jamming.

Open the “clamshell” and check for obstructions or debris.

Remove the roller assembly and check for jams or obstruc-tions. (Bulk Note Feeders only).

Clean the rollers and optical sensors with a damp cloth and mild detergent (do not use solvents or ammonia based prod-ucts.)

LED Is Not IlluminatedRemove and re-install the Bill Acceptor Head.

1)

2)

3)

1)

2)

3)

4)

1)

2)

3)

4)

5)

6)

1)

BILL DISPENSING:

Dispense Selection Does Not Appear:There are no bills in the Cassette. Perform a Load Dispenser Counts from the Load Cash Device menu.

Log In > Cash Control > Load Cash Device > Load Dispenser Counts

The selection is an amount higher than the User’s Vending Limit.

The Dispense Failed:Remove and reinstall the cassettes.

Insure bills are properly loaded in the cassettes.

Check for jammed notes on the feed path.

COIN DISPENSING:

Coin Jam:Remove the hopper to free jammed coins.

“N/A” Appears Next To Selection DescriptionUnplug the unit from the wall socket (or remove the Fuse), wait 5 seconds, then re-apply AC power.

Insure Coins are loaded in the Hopper.

Check for coin jams in the Hopper

Clean the sensors.

Nothing Dispensable:Unplug the unit from the wall socket (or remove the Fuse), wait 5 seconds, then re-apply AC power.

Insure Coins are loaded in the Hopper.

Log In > Cash Control > Load Cash Device > Coin Hopper Counts

Selections Don’t Appear in the “Dispense Coin” menu

There are no Coins in the Hopper. Perform a “New Coin Count” or “Add Coins” from the Coin Control Menu.

The selection is an amount higher than the User’s Vending Limit.

1)

2)

1)

2)

3)

1)

1)

2)

3)

4)

1)

2)

1)

2)

Troubleshooting

51

DATAKEY:

DataKey not functioningCheck the User’s account privileges. Insure the DataKey is assigned to the User’s account (last 4 digits of the DataKey will be displayed in the Account privileges).

If “Not Trained” is displayed in the User’s account, no DataKey is assigned to the User.

From “Diagnostics” in the Maintenance Menu, perform a DataKey test using a known working DataKey.

If no response when the Datakey is inserted and turned (other DataKeys are working/respond), the DataKey may be defective.

DISPLAY:

No Display:Press the reset button, located under the Control Panel.

Insure AC power is present at the wall socket.

Check the 3 amp slow-blow fuse, located under the Control Panel.

Multiple Images/Slow Reaction:Press the reset button, located under the Control Panel.

Replace the Screen Protector.

PRINTER:

Printer Wont Print/No Selections Appear In The Reports Menu:

Perform a Printer Reset:

Disconnect AC Power from the unit.Hold the paper feed button down and re-apply AC power.When paper begins to feed, release the paper feed button.Unplug the unit from the wall socket (or remove the Fuse), wait 5 seconds, then re-apply AC power to stop the test printing.

1)

2)

1)

2)

3)

1)

2)

1)

a)b)

c)

d)

Troubleshooting

52

TOUCHSCREEN:

Code Entry Diffi cultControl Panel Selections Not Responding

Perform a power reset or press the reset button under the Control Panel.

Replace the Screen Protector

TUBE VENDING:

Column Selections Don’t Appear In The Vend Tube Menu

The columns may be empty.

The tube amount assigned to the column may be higher than user’s Vending Limit.

VAULT DOORS:

The Coin/Note/Drop/Acceptor Vault Has Been Open Too Long, Please Close It:

This error message is displayed when the unit detects a door has been unlocked for more than 5 minutes.

Close and lock the appropriate door.

Select “Cancel”. A prompt to enter the Manager code will be displayed. Entering the Manager code will temporarily return to the Main screen. The error message will return after 5 minutes if the door remains unlocked.

NOTE: After the Manager Code entry has been used to bypass the error message 3 times, the error will not return.

To Cancel Door Opening In ProgressPerforming a “Secure All Vaults” will stop all door opening procedures that are in progress.

Navigate to the “Open Vault” Menu.


Select “Secure All Vaults”.

The Display will show “All vaults have been secured”.

1)

2)

1)

2)

1)

2)

3)

☞

1)

2)

3)

Troubleshooting

53

Combination LockBattery Replacement

Battery Cover Handle

Combination Lock Keypad

Repeated beeping during opening or a continuous fl ashing LED indi-cates a low battery condition.

The battery should be replaced immediately with a 9vdc alkaline battery.

LED

Step 1: Gently pull down on the Battery Cover Handle to remove the Battery Cover.

Step 2: Remove and replace the battery.

Step 3: Place the battery cover so that one end of the cover is in-serted into the Combination Lock body fi rst, then snap the opposite end into place.

54

Screen Protector ReplacementStep 1: Disconnect AC power from the unit.

Step 2: Unscrew the (2) securing knobs that secure the Bezel to the front of the Control Panel and remove the Bezel.

Step 3: Peel the existing Screen Protector away from the Face-plate.

Step 4: When the Screen Protector is peeled off the Faceplate, some adhesive residue may remain. Remove this residue by “dry rubbing”, prior to installing the replacement Screen Protector.

Step 5: Peel the adhesive backing and fi lm from BOTH sides of the Screen Protector.

Step 6: Align the screen protector in the Faceplate and apply it evenly across the surface of the Faceplate.

Step 7: Place the removable Bezel onto the Faceplate and secure it with the (2) securing knobs.

55

SecuringKnobs

Removable Bezel

Screen Protector

Faceplate

Paper Specifi cations (built in printers)

Thermal paperPaper width - 79.5 mm (3.13 inches)Roll diameter - 80 mm or less (3.15 inches)Thickness - 65 micron (0.065 mm)

Tidel Part Numbers:

Cleaning Cards - CashCode

644-0107-005S - Qty = 5644-0107-100S - Qty = 100644-0107-500S - Qty = 500

Cleaning Cards - JCM

644-0107-025S - Qty = 5644-0107-120S - Qty = 100644-0107-520S - Qty = 500

Cleaning Cards - MEI

644-0107-035S - Qty = 5644-0107-130S - Qty = 100644-0107-530S - Qty = 500

Paper - Integrated (built in) Printers

644-0088-003S - Qty = 16 rolls644-0088-004S - Qty = 8 rolls

Screen Protector (mounted under Control Panel Bezel)

205-0541-001S - Qty = 5

Screen Protector (static fi lm)

205-0535-001S - Qty = 10

Tool - Hopper Removal

205-2137-001S - Qty = 1

Vend Tubes

201-3086-001S - Qty = 100

56

57

Manager Menu MapManager Screen 1

Cash ControlAdjust Vault ContentsClear Bill Count

Clear AcceptorsEmpty Reject Tray

Confi gure Dispense ChoicesCoin Hopper Control

Set ChoicesSetup Hoppers

Confi gure DispenserCassette Confi gurationConfi gure Dispense Choices

Combo DispenseSelect CoinsSelect Bills

Load Cash DeviceCoin Hopper Counts

Add CoinsNew Coin Count

Dispenser CountsAdd NotesNew Note Count

Drops To Courier TrayMove Vault Contents

Change PINClean ScreenDump CoinsEnd Of Day/ShiftOpen Vault

Acceptor/Coin/Note/Drop/Storage Vault Secure All Vaults

Reports(Select from available choices)

Screen ContrastMore (To Manager Screen 2)

Manager Screen 1

58

Manager Menu MapManager Screen 2Manager Screen 2

Accounts (Clerk or Manager)AddRemoveEdit

Accounting Adjust ReserveAdjust Courier TrayAdjust Vault DropsClear Acceptor CountsEnd DayEnd ShiftMove Vault ContentsPrint Reports

AccountsAdd, Edit, RemoveClerksAdd, Edit, Remove Mgr

Door Control Time of Day/Week LockOpen Acceptor DoorOpen Coin/Note Door Open Drop Door

IdentityChange Own PinIdentifi cation KeyLanguageName

PIN

Vend ControlActivate Alternate VendActivate Time Of Day VendCombo DispenseConfi gure Coin HopperConfi gure DispenserDump CoinsLoad Coin HopperLoad DispenserVend Limit

Date and Time

Manager Screen 2 (cont.)Manager Screen 2 (cont.)

Maintenance

Bill AcceptorsUpdate AcceptorsClean Acceptors

Insert cleaning cardClear OdometersOpen Vault for Clean

Clean HoppersDevice RevisionDevice StatusDiagnostics

Cup LED’sCup SensorsDatakeyDispenserDoorsFlashcardHopper StatisticsIntialize BCDInitialize Printer

Save And RestoreSetupReboot

PolicyAlternate Door DelayAlternate Vend IntervalDaily LockoutReport TypeTime Of Day Vend IntervalWeekly Lockout

59

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f th

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stru

ctio

ns,

war

nin

gs,

or

man

ual

s ac

com

pan

ying t

he

Product

or

any

of its

par

ts,

incl

udin

g w

ithout

limitat

ion t

he

failu

re t

o t

imel

y or

pro

per

ly c

lean

the

Product

or

any

of

its

par

ts o

r to

tim

ely

or

pro

per

ly p

erfo

rm a

ny

pre

venta

tive

mai

nte

nan

ce o

f th

e Pr

oduct

or

any

of its

par

ts;

or

(v)

the

Product

is

not

connec

ted t

o a

ded

icat

ed,

gro

unded

ele

ctrica

l outlet

or

inst

alle

d w

ith a

lin

e co

nditio

ner

appro

ved b

y Tid

el.

Par

ts t

hat

are

consi

der

ed c

onsu

mab

le (

incl

udin

g,

but

not

limited

to,

such

as

printe

r pap

er,

dip

stic

ks,

scre

en p

rote

ctors

, ve

nd t

ubes

, an

d

enve

lopes

) ar

e not

incl

uded

in t

his

lim

ited

war

ranty

exc

ept

to t

he

exte

nt

that

thes

e item

s ar

e sh

ipped

in n

ew,

pro

per

work

ing c

onditio

n fro

m t

he

Tid

el F

acto

ry w

ith t

he

Product

. This

lim

ited

w

arra

nty

does

not

cove

r an

y cu

rren

cy jam

in a

ny

mec

han

ism

that

is

a par

t of th

e Pr

oduct

. TH

E L

IMIT

ED

WARRAN

TIE

S S

TATED

HEREIN

IN

CLU

DE P

ARTS A

ND

LABO

R O

NLY

AS S

ET F

ORTH

IN

PA

RAG

RAPH

A A

BO

VE A

ND

EXCLU

DE A

LL O

TH

ER W

ARRAN

TIE

S,

EXPR

ESS O

R I

MPL

IED

, IN

CLU

DIN

G W

ARRAN

TIE

S O

F M

ERCH

AN

TABIL

ITY O

R F

ITN

ESS F

OR A

PARTIC

ULA

R P

URPO

SE,

RELA

T-IN

G T

O T

HE U

SE O

R P

ERFO

RM

AN

CE O

F TH

E P

RO

DU

CT A

ND

TH

E P

ARTS,

WH

ETH

ER O

R N

OT P

URPO

SES O

R S

PECIF

ICATIO

NS A

RE D

ESCRIB

ED

OR P

RO

VID

ED

BY T

IDEL

WIT

H R

ESPE

CT T

O

TH

E P

RO

DU

CT O

R P

ARTS.

C. L

IMIT

ATIO

NS O

F REM

ED

IES -

TID

EL’

S L

IABIL

ITY T

O D

IRECT B

UYER A

ND

TO

EN

D U

SER,

FOR A

NY C

AU

SE W

HATSO

EVER,

AN

D R

EG

ARD

LESS O

F TH

E F

ORM

OF

ACTIO

N,

WH

ETH

ER I

N

CO

NTRACT O

R I

N T

ORT (

INCLU

DIN

G N

EG

LIG

EN

CE A

CTIO

NS),

OR O

TH

ERW

ISE,

ARIS

ING

IN

CO

NN

ECTIO

N W

ITH

TH

E P

RO

DU

CT,

PARTS O

R T

HE F

OREG

OIN

G L

IMIT

ED

WARRAN

TIE

S S

HALL

BE L

IMIT

ED

TO

TH

E C

OST O

F REPA

IR A

ND

REPL

ACEM

EN

T O

F TH

E P

RO

DU

CT O

R P

ARTS I

N A

CCO

RD

AN

CE W

ITH

TH

E L

IMIT

ED

WARRAN

TIE

S.

TID

EL

SH

ALL

NO

T B

E L

IABLE

FO

R S

PECIA

L,

INCID

EN

TAL,

IN

DIR

ECT O

R C

ON

SEQ

UEN

TIA

L D

AM

AG

ES I

NCLU

DIN

G,

BU

T N

OT L

IMIT

ED

TO

, D

AM

AG

E O

R L

OSS O

F O

TH

ER P

RO

PERTY O

R E

QU

IPM

EN

T, L

OSS O

F PR

OFI

TS O

R R

EVEN

UE,

LOSS O

F SAVIN

GS,

LOSS O

F O

R I

NABIL

ITY T

O U

SE O

F TH

E P

RO

DU

CT O

R A

SSO

CIA

TED

EQ

UIP

MEN

T, C

OST O

F CAPI

TAL,

CO

ST O

F PU

RCH

ASED

OR R

EPL

ACEM

EN

T P

ARTS O

R E

QU

IPM

EN

T,

LOSS O

F O

PPO

RTU

NIT

Y, L

OSS O

F BU

SIN

ESS,

DO

WN

TIM

E,

INJU

RY T

O P

RO

PERTY,

PERSO

NAL

INJU

RY,

OR A

NY S

PECIA

L, I

NCID

EN

TAL,

IN

DIR

ECT O

R C

ON

SEQ

UEN

TIA

L D

AM

AG

ES A

RIS

ING

IN

CO

NN

ECTIO

N W

ITH

CLA

IMS O

F TH

IRD

PARTIE

S.

D. I

NSPE

CTIO

N O

F TH

E P

RO

DU

CT O

R P

ARTS;

TIM

E L

IMIT

FO

R C

ERTA

IN C

LAIM

S -

Direc

t Buye

r an

d E

nd U

ser

are

resp

onsi

ble

for

insp

ecting a

nd s

hal

l in

spec

t th

e Pr

oduct

and a

ny

par

ts u

pon

rece

ipt

and s

hal

l notify

Tid

el a

t 2025 W

. Bel

tlin

e Road

#114,

Car

rollt

on,

Texa

s 75006-6

453 in w

riting b

y ce

rtifi

ed m

ail, r

eturn

rec

eipt

reques

ted (

post

age

pre

pai

d,

dep

osi

ted w

ith t

he

United

Sta

tes

Post

al S

ervi

ce)

of an

y cl

aim

s, incl

udin

g c

laim

s fo

r bre

ach o

f lim

ited

war

ranties

, w

ithin

thirty

(30)

day

s af

ter

the

Direc

t Buye

r or

End U

ser

dis

cove

rs o

r sh

ould

hav

e dis

cove

red t

he

fact

s upon w

hic

h t

he

clai

m is

bas

ed.

The

failu

re t

o g

ive

writt

en n

otice

of a

clai

m t

o T

idel

within

this

tim

e per

iod s

hal

l co

nst

itute

a w

aive

r an

d r

elin

quis

hm

ent

of su

ch c

laim

.

E. R

EG

ISTRATIO

N O

F TH

E P

RO

DU

CT -

The

regis

trat

ion c

ard e

ncl

ose

d w

ith t

he

Product

must

be

mai

led b

y th

e D

irec

t Buye

r (i

f th

e Pr

oduct

is

sent

from

the

Tid

el F

acto

ry t

o t

he

Direc

t Buye

r)

or

by

End U

ser

(if th

e Pr

oduct

is

sent

from

the

Tid

el F

acto

ry t

o t

he

End U

ser)

to T

idel

Engin

eering,

L.P.

, 2025 W

. Bel

tlin

e Road

#114,

Car

rollt

on,

Texa

s 7

5006,

within

ten

(10)

day

s af

ter

the

dat

e of origin

al inst

alla

tion o

f th

e Pr

oduct

. I

f th

e re

gis

trat

ion c

ard is

not

on fi le

at

Tid

el,

the

inst

alla

tion d

ate

will

be

pre

sum

ed t

o b

e th

irty

(30)

day

s af

ter

the

Product

is

ship

ped

fro

m t

he

Tid

el F

acto

ry.

F. LI

MIT

ATIO

N O

F LI

ABIL

ITY -

The

limited

war

ranties

of Tid

el s

hal

l be

subje

ct in a

ll re

spec

ts t

o t

he

limitat

ions,

dis

clai

mer

s, a

nd e

xclu

sions

set

fort

h h

erei

n.

No a

ctio

n,

regar

dle

ss o

f fo

rm,

aris

ing o

ut

of th

is lim

ited

war

ranty

may

be

com

men

ced m

ore

than

one

(1)

year

aft

er t

he

cause

of ac

tion h

as o

ccurr

ed.

G. C

HO

ICE O

F LA

WS;

VEN

UE -

This

docu

men

t sh

all be

const

rued

, in

terp

rete

d a

nd e

nfo

rced

by

apply

ing t

he

law

of th

e st

ate

of Te

xas

and w

ithout

apply

ing p

rinci

ple

s of co

nfl ic

ts o

f la

ws

and

without

giv

ing r

egar

d t

o a

ny

inte

rnat

ional

conve

ntion for

the

sale

of goods.

The

pro

visi

ons

stat

ed in t

his

docu

men

t sh

all be

enfo

rced

agai

nst

Direc

t Buye

r an

d E

nd U

ser

to t

he

max

imum

ex

tent

per

mitte

d u

nder

applic

able

law

. All

dis

pute

s ar

isin

g h

ereu

nder

shal

l be

subm

itte

d t

o a

sta

te o

r fe

der

al c

ourt

of co

mpet

ent

jurisd

iction w

ithin

Dal

las

County

, Sta

te o

f Te

xas.

For

the

nam

e of

your

nea

rest

Tid

el s

ervi

ce d

eale

r or

toco

nta

ct T

idel

about

a cl

aim

or

oth

erw

ise,

conta

ct

972-4

84-3

358

(To

ll Fr

ee:

1-8

00-6

78-7

577)

Tid

el E

ngin

eering,

2025 W

. Bel

tlin

e Road

#114

Car

rollt

on,

Texa

s 75006-6

453

2025 W. Belt Line Rd, #114Carrollton TX 75006

1-800-678-7577 (phone)972-484-1014 (fax)[email protected]

Sentinel SCD QRM

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Transcript of Sentinel SCD QRM