Sensors in user experience

Christopher J Bush

Head of UX

Dr. David Kreps

Senior Lecturer, SBS

Presenter

Presentation Notes

In 2013, Sigma acquired Sony Mobile’s R&D unit for mobile hardware and connectivity in Lund, Sweden

What we do

World class clients

What is User Experience?

The procedure is actually quite simple. First, you arrange the items into different

groups. Of course one pile may be sufficient depending on how much there is to do.

If you have to go somewhere else due to lack of facilities that is the next step;

otherwise you are pretty well set. It is important not to overdo things. That is, it is

better to do too few things at once than too many. In the short run this may not seem

important but complications can easily arise. A mistake can be expensive as well. At

first, the whole procedure will seem complicated. Soon, however, it will become just

another facet of life. It is difficult to foresee any end to the necessity for this task in

the immediate future, but then, one can never tell. After the procedure is completed

one arranges the materials into different groups again. Then they can be put into

their appropriate places. Eventually they will be used once more and the whole cycle

will then have to be repeated. However, that is part of life.

The procedure is actually quite simple. First, you arrange the items into different

groups. Of course one pile may be sufficient depending on how much there is to do.

If you have to go somewhere else due to lack of facilities that is the next step;

otherwise you are pretty well set. It is important not to overdo things. That is, it is

better to do too few things at once than too many. In the short run this may not seem

important but complications can easily arise. A mistake can be expensive as well. At

first, the whole procedure will seem complicated. Soon, however, it will become just

another facet of life. It is difficult to foresee any end to the necessity for this task in

the immediate future, but then, one can never tell. After the procedure is completed

one arranges the materials into different groups again. Then they can be put into

their appropriate places. Eventually they will be used once more and the whole cycle

will then have to be repeated. However, that is part of life.\

Context aids understanding

Washing clothes

We focus on the things we

are looking for

Buildingbetter experiences

The Sigma + Salford KTP

http://uxmag.com/articles/cubi-a-user-experience-model-for-project-success

Buildingbetter experiences

The user’s experience

Usability

complete the task efficiently

PETTheory

motivation to complete the task

“Can do” “Will do”

Off siteUX

Ability to find your site

• Persuasion Principles used to encourage or discourage a users behaviour during a process

• EmotionPrinciples used that are used to encourage any emotional response during a process such as achievement, empathy or surprise.

• TrustPrinciples that are used to establish confidence during a process, for example: confidence, security and credibility

UsabilityAn easy to use door

Persuasion A door you’re motivated to enter

Persuasion Looks like an inviting place to rest

Persuasion A bench which constrains user behaviour

Richerexperienceswith sensors

Fitbit

Fitbit

Fitbit

Tinitell

Tinitell

Tinitell

An amazingopportunity

Industry

Expensive hardware and setup,

Difficult to repurpose,Systems tailored for

specific needs

Home

Low-cost, Easy to setup and modify,

Flexible platforms

Accelerometer

Gyro

Speaker

Microphone

Compass

Magnetic

Proximity

Camera

NFC

GPS

Temperature

Display

GSM-WiFi

Sigma Sensation

Accelerometer

Gyro

Speaker

Microphone

Compass

Magnetic

Proximity

Camera

NFC

GPS

Temperature

Display

GSM-WiFi

Sigma Sensation Heavily R&D driven so can be built and configured to specification,

designed to be portable and scalable

Sigma Sensmitter Hub

• A ”system” contains one or several cells, each including a central unit (aka ”Hub”) and up to 5000 Sensmitters.

• The Hub communicates with all of the Sensmitters in the cell via Bluetooth LowEnergy (BLE). It collects and transmits data e.g. Wifi or Ethernet.

• Cell size: 50-100 meter radius (line of sight), depending on building layout and materials, furniture etc.

• Each Cell-hub can serve up to 5000 Sensmitters.

HUB

Transportation

Environment

Life Sciences

Infrastructure

Internet of EverythingOpportunities across all industries

Life Sciences

Security & Defense

Education

Automotive

Home Automation

Government

Internet of EverythingOpportunities across all industries

Internet of EverythingOpportunities across all industries

Avg of 20%increase in

SensorinvestmentIn the last 12 months

Management tool

Potential(and some things we have learnt)

Monitor indoor climate:• Humidity• Moisture (flood)• Temperature• LightUtilisation of facilities:• Restrooms• Conference rooms• Compare facilities:

• Footfall• Energy consumption• No of ”alarms”

• Improve customer experience

• Optimise resources• Identify new services

Interactive event

promotions

Monitor heat loss through single pane

glass

Monitor vibrations in the building

Monitor footfall in

key areas to establish demand

Monitor ambient light

levels and adjust artifical

light

Monitor noise levels

• Alerts• Improved

scheduling• Stock control

Smart flushing based on frequency

of use

Wireless sensor detects if it is wet and lights up the

”Warning Slippery Floor” sign

Wireless sensors for measuring bacteria/virus,

temp on fridge compressors, gas sensors in the rubbish bins,

sensors in coffee machines, paper towel dispensers, soap dispensers, water machines, communicating wireless to

notify when a refill is needed

RTA driven broadcasts (weather,

traffic, events)

Security and facilities

managementInteractive

retail promotions

Where next

Where next• Sensation just going into production

• The next version of the hardware is already in prototype form

• It’s about the people - working with business and users to understand the real needs

• Identify better ways to engage with users meaningfully.

• “Your bus is running late…”

• “You’ve booked a meeting for 10 people.We’ve set up the room and adjusted the air con..

• Post device seamless ubiquity

• Personal area of interest

• Open data - Let the geeks do their thing

Thank YouPlease feel free to ask

any questions