Self Discovery Workshops

download Self Discovery Workshops

of 42

Transcript of Self Discovery Workshops

  • 8/10/2019 Self Discovery Workshops

    1/42

    SELF DISCOVERY WORKSHOPS: SEMESTER 2

    TABLE OF CONTENTS

    INTRODUCTION 2

    SESSION 1: JOHARI WINDOW 3

    SESSION 2: APPRECIATIVE INQUIRY 7

    SESSION 3: DIALOGIC LISTENING 12

    SESSION 4: RED FLAGS 21

    SESSION 5: ISSUES BRAINSTORM 24

    SESSION 6: BECAUSE I AM A MAN/ WOMAN 27

    SESSION 7: WHAT KIND OF TEAM MEMBER AM I? 31

    SESSION 8: WALKING THE LEADERSHIP TALK 33

    SESSION 9: LEADERSHIP ENVELOPES 36

    SESSION 10: REVISITING THE JOHARI WINDOW 39

  • 8/10/2019 Self Discovery Workshops

    2/42

    INTRODUCTION

    In the first semester, fellows have been immersed in several intensive processes, including

    field support, village immersion, classroom training, etc. They have also been living in teams

    and have started working through various differences and conflicts that arise. For many

    fellows, these months have also been months of intense churning as they live away from theirhomes and friends for the first time, or as they find themselves expected to explain their life

    choices to friends and family members.

    The second semesters Self-Discovery workshops seek to create a moment of pause and self

    reflection -- a space for fellows to look more closely at themselves and their experiences,

    think about the issues they are passionate about, and evaluate themselves on the leadership

    skills they already possess or wish to develop. At the same time, the workshops focus on the

    block teams as a space for collective reflection and growth; in the process of self-disclosure

    and group feedback, as well as in creating shared agreements for their relationships to one

    another, fellow teams are expected to deepen their relationships and build their capacity tosupport one anothers growth. Finally, the sessions aim not only to create reflective spaces

    but also to help fellows build skills such as Appreciative Inquiry, Dialogic Listening, which

    will prove crucial to the harmonious functioning of fellow teams, and later to fellows

    capacity to lead social change processes in the world.

    None of the sessions here require a PL or external resource person to facilitate the session.

    However, it is highly recommended that a program leader be around to support some of the

    sessions, particularly Session 6, which might bring up uncomfortable feelings for some

    participants. It has also been recommended that sessions 5 and 6 take place in a larger group,

    combining 2 or more blocks, because they are much more effective with more participants.

    The program leaders and FC would need to plan for the same wherever it is possible.

    For each session, the LC Executive is encouraged to read the design a week beforehand and

    clarify any questions with the block PL or the location FC. The presence of block PLs is not

    required for these sessions; however, the PL may choose to sit in on sessions (as a participant

    rather than as a facilitator) in order to understand the fellowsjourneys and be able to

    participate in a similar journey along with them. In either case, the PL should follow up with

    the LC executive and the fellows afterward so as to address any lingering questions or

    emotions that the session might bring up for fellows in subsequent days and weeks.

  • 8/10/2019 Self Discovery Workshops

    3/42

    SESSION 1: JOHARI WINDOW

    Introduction

    In this first session of the Self-Discovery curriculum, participants use the Johari Window to

    better understand their relationships with themselves and others. The Johari window is adisclosure/feedback model of self-awareness and relationship building that will not only

    push participants to beginning a process of self-discovery and identifying their strengths,

    feelings, motivations, etc., but will also lead to a dialogue about the the role of sharing

    information and receiving feedback in building deeper relationships. It therefore forms an

    important base for the self-discovery curriculum to follow.

    The Johari Window, named for its inventors, Joseph Luft and Harry Ingham, is one of the

    most useful models for describing the creation of trust in human interaction. A four-paned

    window divides personal awareness into four types: open, hidden, blind and unknown.The

    lines dividing these four panes are like window shadesthey can move as an interactionprogresses. We build trust by opening our personal shades to others so that we become an

    open window (Adapted from Of Human Interaction, by Joseph Luft. Mayfield Publishing

    Company, 1969.)

    Objectives

    To encourage participants to begin a process of self-discovery and identify their strengths,

    feelings, motivations, etc.

    To build trust based on a disclosure-feedback model of self-awareness

    To begin a dialogue about the the role of sharing information and receiving feedback in

    building deeper relationships.

    Resources

    Handout 1

    Pen and paper for all participants

    Facilitation

    Can be facilitated by the LC executive

    Time: 1 1/2 - 2 hours

    Activity

    Part 1

    Each Participant is given Handout 1 and told that the window represents different aspects of

    the self, some of which are known to everyone and some of which are completely hidden.

    Participants are asked to fill out the windows open and hidden with as much information

    as they can put down. They are informed that they will not be required to share this handout

    with anyone and should feel free to put down confidential information, particularly in the

    hidden section.This part of the exercise should take about 10 minutes.

  • 8/10/2019 Self Discovery Workshops

    4/42

    1. Open: Things we know about ourselves and others in the group know about us. This

    is the information about the person -- behavior, attitude, feelings, emotion,

    knowledge, experience, skills, views, etc. -- known by the person ('the self') and

    known by the group ('others'). Participants should put down everything they can think

    of about themselves that the group knows, from their favorite food or TV show to animportant dream or skill.

    2. Hidden: The Hidden Johari region represents what is known to ourselves but kept

    hidden from, and therefore unknown to, others. This hidden or avoided self represents

    information, feelings, or anything else that a person knows about him/herself, but

    which is not revealed or is kept hidden from others. The hidden area could also

    include sensitivities, fears, hidden agendas, secrets -- anything that a person knows

    but does not reveal, for whatever reason. As participants fill out this information,

    remind them that the handout is confidential and that they will not be required to

    show their sheets of paper to anyone.

    After participants have filled out these two areas, facilitator shares that the aim in any group

    should always be to develop the 'open area' for every person, because when we work in this

    area with others we are at our most effective and productive, and the group is at its most

    productive too. By telling others how we feel and other information about ourselves we

    reduce the hidden area, and increase the open area, which enables better understanding,

    cooperation, trust, team-working effectiveness and productivity. Reducing hidden areas also

    reduces the potential for confusion, misunderstanding, poor communication, etc, which all

    distract from and undermine team effectiveness. Further, by opening our hidden areas to

    others, we invite them into our lives and build trust.

    Participants are asked to look at their hidden quadrant and choose one thing they are

    willing to share with the group. The extent to which an individual discloses personal feelings

    and information, and the issues which are disclosed, and to whom, must always be at the

    individual's own discretion. If some participants are hesitant to share deeply personal

    information, they should simply be asked What is one thingabout you that we dont yet

    know but that would make our group work better for you?.The answer could be as simple as

    I like having an hour of time to myself in the mornings before we go to school or I have a

    hard time being open with others and wouldprefer not to be pushed too hard.This should

    take about 15 minutes.

    Part 2

    Participants are then introduced to the second half of the quadrant -- the things that we do not

    know about ourselves. The Blind quadrant is for information about a person that is known

    to others in the group, but is unknown to the person him/herself. This blind area is not an

    effective or productive space for individuals or groups.

    The Unknown quadrant represents things that neither the individual nor the group knows (it

    might represent things like an ability that is underestimated or untried through lack of

  • 8/10/2019 Self Discovery Workshops

    5/42

    opportunity, encouragement, confidence or training; a natural ability or aptitude that a person

    doesn't realise they possess; a fear or aversion that a person does not know they have).

    At the start of this activity, participants have no way of knowing the difference between what

    goes into each of these areas. They should therefore be asked to make a list of a few

    questions they have about themselves that they think the group might be able to offer someinsight on. For example, Am I able to lead discussions effectively? or What do you think

    my greatest strengths as a team member are? or what seems to be a natural aptitude that I

    dont realize I have?). Once each participant has made a list of 3-5 questions, they take turns

    asking the group these questions and noting down the answers. This can take about 30

    minutes.

    Once everyone in the group has had their questions answered by the group, they put new

    learnings about themselves into the Blind category. If some questions remain unanswered,

    they are noted in the Unknown category.This should only take a few minutes.

    Final Reflection

    Participants close the activity by sharing one new thing they learned about themselves in the

    process of the activity and one Unknown that they want to answer. The group can

    brainstorm collectively about how the participant might find an answer to that Unknown (for

    instance, if the Fellow has a question about her ability to lead discussions effectively, she can

    propose to lead some group processes over the next few weeks and solicit feedback about

    how well they went). Once participants are able to feel like they believe a new learning about

    themselves, whether it was something they were told by the group or discovered in the

    process of trying out a new activity, they may move it into the open quadrant.

    This debrief can take 30-60 minutes

    Notes to the Facilitator

    The most important thing for the facilitator to keep in mind for this activity is that different

    people will have different levels of comfort in sharing, and this must be respected. We are all

    coming from different spaces and conditioning, and if we push someone to share before he or

    she is ready to, they might shut down on the process altogether. This dynamic must be borne

    in mind because, the more sensitive and respectful the facilitation of this session, the more

    likely a fellow is to embrace the entire self-discovery curriculum.

    The activity must never become a judgment on how much people chose to share, nor should

    anyone feel the need to compete with others about how big their open areas are. Rather,

    participants should be asked to focus on their own quadrants and try to see how they can

    enlarge their open quadrant without putting themselves at more risk than they are

    immediately comfortable with.

  • 8/10/2019 Self Discovery Workshops

    6/42

    HANDOUT: JOHARI WINDOW TEMPLATE

  • 8/10/2019 Self Discovery Workshops

    7/42

    SESSION 2: APPRECIATIVE INQUIRY

    Introduction

    The purpose of appreciative inquiry is to see what is working and focus on strengthening that.

    It has been widely used in various contexts for complex problem solving. Here, one can use it

    for boosting team morale or for team building. This activity also sets the tone of the Self-Discovery workshops, and the LC executive can come back to the theme of growing through

    appreciation of strengths rather than criticism of weaknesses throughout the semester.

    Objective

    Understand and appreciate your team strengths

    Material

    Handout on Appreciative Inquiry for participants to read before the session.

    Paper with appreciative inquiry questions or themes and pens for each participant.

    Total time required: 2 hours

    Individual writing: 15 minutes

    Group sharing: 30 minutes

    Start-Stop-Continue chart: 30 minutes

    Planning: 30 minutes

    Debrief: 15 minutes

    Mode of facilitation

    These can be peer facilitated or self facilitated

    Executing the activity

    All participants read the Appreciative Inquiry handout before the workshop begins. The

    facilitator then explains that the purpose of this activity is to appreciate your team strengths

    better. There is a deliberate focus on what works for you and your team rather than what does

    not.

    Each team member is asked to first individually respond to the following questions in

    writing. This will take about 10-15 minutes.

    Describe a time in your team that you consider a high point experience, a time when you

    were most engaged and felt alive and vibrant

    Without being modest, tell me what you most value about yourself, your work, and your

    team

    What are the core factors that give life to your team when it is at its best?

    Imagine your team one year from now, when everything is just as you always wished it

    could be. What is different? How have you contributed to this dream team?

    Each group member shares her or his answers with the group, and at this point, everyone is

    asked simply to listen and understand one anothers experiences rather than commenting

    upon them. This can take up to 45 minutes.

  • 8/10/2019 Self Discovery Workshops

    8/42

    Next, the team collectively makes a best practices chart based on what each person shared

    about how the team was able to achieve its goals and work at its best. The chart seeks to

    document behaviors that the group feels has most enabled its success in the past.

    This chart should later be displayed prominently in a location where team members are likely

    to see it on a regular basis and check in with themselves about the extent to which the group

    is following through on these behaviors.

    The team then looks at the chart and designs ways of working together to actualize those

    behaviors and continue building on team strengths or starting something new that is desired

    by the group. For example, if the team has listed Continue being open with each other as

    one of their processes, they might decide to create a buddy system where fellows check in on

    each other regularly outside of large group spaces. Another team might decide to meet every

    Friday to discuss where they are in terms of HM workshops or goals that they need to achieve

    by end of the month.

    Debrief and Homework

    Fellows can have a short discussion around the following questions:

    What is the one unexpected/surprising aspect of your group that you learnt through this

    activity?

    What was the one surprising aspect of yourself that you learnt?

    Later, fellows can be asked to follow up on the activity by examining who was the most

    proactive in taking forward the decisions they came to as a group, or by revisiting their chart

    at various points in the semester.

  • 8/10/2019 Self Discovery Workshops

    9/42

    HANDOUT 2: Appreciative Inquiry: A Positive Revolution in Change

    By David Cooperrider and Diana Whitney

    These are like Spark Notes that give a quick review of the highlights of this book. We

    recommend that you read the entire book for much more in-depth knowledge.

    Appreciative Inquiry (AI) starts with strengths andresults in dramatic improvements in the

    triple bottom line: people, profits, and planet. It can significantly enhance employee

    engagement, retention, and morale, customer satisfaction, cost competitiveness, revenues,

    and profits, as well as businessesunderstanding and abilities to meet the needs of

    society. (viii) Nutrimental Foods had a 200 percent increase in revenues; Hunter Douglas

    had $3.5 million in savings; there were other amazing results. (viii)

    Companies too often look at what is going wrong, rather than into extraordinary moments of

    high engagement, commitment, and passionate achievement. (2)We should look at retention

    and magnetic work environments times when people feel connected to their work and

    colleagues.

    We have a deficit-based approach to change. We say that change begins with the

    identification of the most pressing problems, their gaps, and root causes. (3)This book

    proposes that we have reached the end of problem-solving as a way of inspiring, mobilizing,

    and sustaining human system change. (3) What would happen if we began all of our work

    with the positive presumption that organizations are alive with infinite constructive

    capacity? (3)

    At GTE, they had a wholesale transformation of the corporate culture, engaging the positive

    potential of the company. The company wanted to recognize and invite the expression of

    strengths, initiatives, and capabilities. They wanted a narrative-rich culture with a ratio of 5

    positive stories of success and high performance for every negative one. (4) AI transforms a

    culture that seeks out problems and tries to solve them. Instead this is about focusing on

    positive stories of strength! Dont talk about what is not working, how hard it is to overcome,

    and who is to blame. Talk about hopes and dreams. Seek out engagement, commitment, and

    enthusiasm, with open communication, human potential, and a true learning

    organization. (6)

    Lets look at the definitions of the two key words in this phrase:

    AppreciateValuing; the act of recognizing the best in people or the world around us;

    affirming past and present strengths, successes, and potentials; to perceive those things that

    give life (health, vitality, excellence) to living systems; to increase in value (like the

    economy); to prize, esteem, and honor

    Inquiry: The act of exploration and discovery; to ask questions; to be open to seeking new

    potentials and possibilities. (7)

  • 8/10/2019 Self Discovery Workshops

    10/42

    AI is the search forthe best in people, their organizations, and the world around them. It

    involves systematic discovery of what gives life to an organization, community, when it is

    most effective and capable in economic, ecological, and human terms. In AI, intervention

    gives way to inquiry, imagination, and innovation. Instead of negation, criticism, and

    spiraling diagnosis, there is discovery, dream, and design. AI involves the art and practice of

    asking unconditionally positive questions that strengthen a systems positive capacity toapprehend, anticipate, and heighten positive potential. Through mass mobilized inquiry,

    hundreds and even thousands of people can be involved in co-creating their collective future.

    AI assumes that every organization and community has many untapped and rich accounts of

    the positivewhat people talk about as past, present, and future capacities, or the positive

    core.

    We often ignore the positive core of organizations. Yet one thing is clear: Human systems

    grow in the direction of what they persistently ask questions about. (9)

    When you inquire into the positive core of the organization, an organization enhances its

    collective wisdom, builds energy and resiliency to change, and extends its capacity to achieve

    extraordinary results. (10) You can map the positive core in workshops! Instead of problem

    analysis, you do positive core analysis. This is at the heart of positive change.

    Problem-solving approaches are slow, painful, backward looking, and poor at resulting in

    new vision; instead they generate defensiveness. In AI, we look at the root cause of success.

    You look at what works well when the organization is at its best.

    At the heart of AI is the appreciative interview, a one-on-one dialogue among organization

    members and stakeholders using questions related to high point experiences, valuing, and

    what gives life to the organization at its best. (14) Questions include:

    Describe a time in your organization when you consider a high point experience, a

    time when you were most engaged and felt alive and vibrant

    Without being modest, tell me what you most value about yourself, your work, and

    your organization

    What are the core factors that give life to your organization when it is at its best?

    Imagine your organization 10 years from now, when everything is just as you

    always wished it could be. What is different? How have you contributed to this dream

    organization?

    The appreciative inquiry 4-D cycle:

    AI is a narrative-based process of positive change. It is a cycle of activity that starts by

    engaging all members of an organization or community in a broad set of interviews and deep

    dialogue about strengths, resources, and capabilities. It then moves people through a series of

    activities focusing in envisioning bold possibilities and lifting up the most life-centric dreams

    for the future. From there, it asks people to discuss and craft propositions that will guide their

    future together. And finally, it involves the formation of teams to carry out the work needed torealize the new dreams and the designs for the future. (15)

  • 8/10/2019 Self Discovery Workshops

    11/42

    There are 4 key phases:

    1. DiscoveryMobilizing the whole system by engaging all stakeholders in the articulation

    of strengths and best practices. Identifying the best of what has been and what is.

    2. DreamCreating a clear results-oriented vision in relation to discovered potential

    and in relation to questions of higher purpose, such as What is the world calling us to

    become?

    3. DesignCreating possibility propositions to the ideal organization, articulating an

    organization design that people feel is capable of drawing upon and magnifying the positive

    core to realize the newly expressed dream.

    4. DestinyStrengthening the affirmative capability of the whole system, enabling it to

    build hope and sustain momentum for ongoing positive change and high performance. (16)

    At the heart of this process is affirmative topic choice this is the starting point and most

    strategic aspect of any AI process. (17)To select affirmative topics, you involve a cross-

    section of people in the organization; it grows out of preliminary interviews into the

    organization at its best; and it challenges people to reframe deficit issues into affirmative

    topics for inquiry. (17)

    Organizations move in the direction that they study. If you focus on the negative, you will

    move in that direction! If you focus on the positive, you will move towards that! Don t focus

    on what you want less of; focus on what you want more of. Affirmative topics should be

    about anything that gives life. Systems move in the direction of the deepest and most frequent

    inquiries.

    DISCOVERY - At the heart of discovery is the appreciative interview. (25) Everyone should

    be interviewed in a fundamentally affirmative way. Every question is positive. We uncover

    what makes the organization at its best. They analyze their positive core, and the roots of

    their success.

    DREAM - Our imaginations grow not from searching for what is wrong, but by being

    inspired by what is worth valuing. We want to move beyond the status quo to envision the

    ideal future that we would value. We ask people to lift their sights and exercise their

    imaginations and discuss what their organization could look like if it were fully aligned

    around its strengths and aspirations. (27) Here is where we put the interview stories to

    constructive use. (27)

    DESIGNAfter the strategic focus, we look at how we can create the ideal organization.

    Images of the future come out of grounded examples from the positive past of the

    organization. We take the best of what is, and build a bridge to the possibility of what might

    be.

    DESTINYThis is where we act.

  • 8/10/2019 Self Discovery Workshops

    12/42

    SESSION 3: DIALOGIC LISTENING

    Introduction

    Its hard to say when we became a society of poor listeners. But somewhere between our

    many everyday distractions, technological and otherwise, and the pressure to get ahead by

    making ourselves heard, we as a society have lost touch with this basic human skill. In theprocess, we have not only hurt the quality of our relationships to others, we have also hurt

    ourselves.

    Fortunately, listening is a skill that can be learned and practiced, a muscle that can be

    developed. This workshop aims to introduce you to dialogic listening, which moves beyond

    passively hearing someone, and even beyond the techniques that have come to be known as

    active listening.

    Objectives

    To introduce fellows to the concepts of active and dialogic listening

    To enable fellows to practise dialogic listening in a safe space

    To create space for feedback around ones listening strengths and weaknesses

    Resources

    Copies of the Handout on Dialogic Listening for each fellow, to be distributed beforehand

    Prior Preparation

    All fellows must read the Dialogic Listening handout before coming to the session and also

    bring their copies along for reference

    Facilitation

    Can be facilitated by the LC Executive

    Time:

    1 1/2 - 2 1/2 hours depending on number of participants

    Activity

    LC Executive begins by summarizing Dialogic Listening based on the handout that everyone

    has read. Take no more than 10 minutes to do this.

    If there are 6 or more fellows, they break up into groups of 3-4. If there are 5 or fewer, the

    whole group can do this activity together. In each group, one person takes on the role of

    Speaker and one of Listener. The others are scribes who will simply observe and take notes.

    The Speaker is asked to pick a situation from the last few weeks that he or she would like to

    discuss more deeply than had been possible so far. This can be a situation from work or from

    personal life; the only requirement is a willingness on the part of the Speaker to examine and

    understand this situation more deeply through a conversation with the Listener.

  • 8/10/2019 Self Discovery Workshops

    13/42

    Over the next ten minutes, the Speaker tells the Listener about the situation, and the Listener

    attempts to apply the principles and practices of Dialogic Listening in order to deepen the

    conversation. The Scribes take notes on the interaction, noting places where the Listener is

    able to embody a particular aspect of Dialogic Listening as well as places where the Listeners

    could improve this skill.

    Note: If a particular fellow cannot come up with any situation, they can chose the following

    prompt: Think about a day over the past month when you felt frustrated or otherwise unable

    to fulfill your work objectives at school. Start by telling the Listener what happened.

    At the end of ten minutes, the conversation is stopped, and the Speaker begins by telling the

    Listener what she or he most appreciated about the conversation. The Speaker then mentions

    one area where the Listener could improve their practice of Dialogic Listening.

    Next, the scribes offer feedback to the Listeners, again starting from what the Listener is

    already doing well and then offering suggestions for an area of improvement. Throughout,

    Listeners are asked only to take in the feedback, without responding to it. Together, this

    should take an additional 10 minutes.

    Roles are then switched, with different people taking on the roles of Speaker and Listener,

    and the rest are scribes. The process is repeated until each person has had a chance to play

    both roles and has given and received feedback on their listening. Each pair gets a total of 20

    minutes, 10 for the conversation and 10 for feedback.

    Participants are then given 15 minutes to write down their personal responses to the following

    questions:

    What did you learn about yourself as a listener today?

    Which aspect of dialogic listening is easiest for you to practice? Why?

    Which aspect of dialogic listening is hardest for you to practice? Why?

    Based on your learning today and on the feedback you have received, what are three

    concrete steps you can take to become a better dialogic listener?

    The group then debriefs around the following questions:

    What concrete steps can each of us take to become a better dialogic listener?

    What practices or policies can we agree upon as a group to create an atmosphere of better

    dialogic listening?

    Note to the Facilitator

    The most important point for this activitys success is that the feedback should be based on

    the Dialogic Listening handout rather than on a fellows personal views about the Listener. If

    the feedback veers off from the principles and practices discussed in the handout, the LC

    executive must bring the focus of the conversation back to the handout. Needless to say, the

    LC executive must thoroughly familiarize herself or himself with the handout in order to do

    this!

  • 8/10/2019 Self Discovery Workshops

    14/42

    It is also possible that some participants resist the technique on the grounds that it is too

    technical and listening should be an organic process. Acknowledge that they are right --

    listeningshouldbe an organic process. However, point out that we can also develop our

    capacities and improve our skill sets around many things that should be organic, such as

    leadership, empathy, relationship building, etc. Suggest that participants treat these exercises

    as a scaffold -- once the building has been constructed, one can do away with the scaffolding,but theres no way to build without one; similarly, once you have mastered the skill, you can

    do away with the technical aspects of the handout, but the technical aspects are a useful tool

    for mastering the skills.

  • 8/10/2019 Self Discovery Workshops

    15/42

    HANDOUT 3: DIALOGIC LISTENING

    Its hard to say when we became a society of poor listeners. But somewhere between our

    many everyday distractions, technological and otherwise, and the pressure to get ahead by

    making ourselves heard, we as a society have lost touch with this basic human skill. In the

    process, we have not only hurt the quality of our relationships to others, we have also hurtourselves.

    Fortunately, listening is a skill that can be learned and practiced, a muscle that can be

    developed. This workshop aims to introduce you to dialogic listening, which moves beyond

    passively hearing someone, and even beyond the techniques that have come to be known as

    active listening. Some of these techniques will initially be hard to practice and might feel

    fake; with steady use, however, you will find your own best listening style and find that the

    techniques naturally slip into the background as your focus shifts to listening to the speaker

    and creating meaning together.

    Whats the big deal about listening?

    According to Richard Salem, one of the pioneers in the fields of mediation and negotiation

    during community conflicts, good listening:

    1. builds trust and respect,

    2. enables the disputants to release their emotions,

    3. reduces tensions,

    4. encourages the surfacing of information, and

    5. creates a safe environment that is conducive to collaborative problem solving

    Theres more. Madelyn Burley-Allen, author ofListening: the Forgotten Skill, has found that

    when you listen well, you:

    1. acknowledge the speaker,

    2. increase the speaker's self-esteem and confidence,

    3. show the speaker, "You are important" and "I am not judging you,"

    4. gain the speaker's cooperation,

    5. reduce stress and tension,

    6. build teamwork,

    7. gain trust,

    8. elicit openness,

    9. gain a sharing of ideas and thoughts, and

    10. obtain more valid information about the speakers and the subject.

    As change leaders, this is amongst the most important skills you can develop; it will form the

    bedrock of various other competencies, such as Influence Without Authority and

    Collaborative Work.

    What is Dialogic Listening? How Does it Differ from Active Listening? How do both of

    those differ from what I have so far assumed listening to be?

  • 8/10/2019 Self Discovery Workshops

    16/42

    When listening to people, we are often either distracted or focusing more on what we will say

    in response to them than on what they are saying (surely weve all had the experience of

    coming up with rebuttals or comments even before the other person has finished what theyre

    saying!). Active listening was developed as a structured way of listening and responding to

    others. It stresses putting one's self in another's place, with the goal of effectively

    understanding and accurately interpreting another's meanings.

    Dialogic Listening takes this one step further, arguing that meaning is created in the space

    between two people. Rather than assuming that the speaker comes to the conversation with a

    clear idea that the listener only needs to understand, this approach focuses on speaker and

    listener making sense of an experience or idea together. Advocates of Dialogic Listening

    argue that it is impossible for us to actually get inside another's mind, or even to actually set

    aside our own perspectives and emotions, but we can develop the ability to understand each

    other better through the process of interaction and communication.

    What does Dialogic Listening entail in practice?

    The most important element in applying dialogic listening is the participant's attitude. The

    dialogic listener must stay focused on staying present, and on the open-ended process they

    are jointly creating. Dialogic listening occurs when these attitudes are coupled with the

    following techniques:

    1. Dialogic listeners should encourage each other to say more, to further explore and

    explicate their views and questions. The authors find that requests to "say more" seldom

    produce mere repetition, and generally produces greater clarity and detail.

    2. Dialogic listeners should also use, extend, and share metaphors. Such use of metaphors is

    typical of the softer style of thinking, which this approach seeks to foster. Exploring

    metaphors can help to reveal new perspectives on an issue or situation.

    3. Dialogic listening also makes use of paraphrasing. The authors recommend asking one's

    conversation partner to paraphrase one's comments. Dialogic listeners use paraphrasing

    not just to repeat what the other said but also to interpret and respond. Again, the goal

    here is to keep the conversation open and focused on the interaction.

    4. The authors also encourage dialogic listeners to explore the context of each other's

    claims. Explore the circumstances and desires which surround ideas, feelings and

    opinions. Filling out the context facilitates shared understanding.1

    Im still not sure how to apply these principles! Can you give me an example?

    Lets take the example of a conversation between two fellows, A and B. A has just come back

    from a difficult day at school, and B wants to engage A in a conversation about whats wrong.

    A: Some days, it really doesnt feel like any of this work is worth it.

    B: Whats going on?

    A: Same old thing. I keep talking to the HM about fear-free classrooms, but it feels like

    we are getting nowhere.

    B: Tell me more.

    1 Stewart, John, and Milt Thomas. "Dialogic Listening: Sculpting Mutual Meanings," in Bridges Not Walls, ed.John Stewart, 6th edition, (New York: McGraw- Hill, 1995), pp. 184-201.

  • 8/10/2019 Self Discovery Workshops

    17/42

    A: Well, last week, I was very upset because I saw one of the teachers hitting students

    regularly. I tried taking it up with him directly, but he didnt seem to be interested in

    talking about it. So I brought it up with the headmaster, and he said hed look into it.

    But today, the same teacher slapped a Class 2 student for forgetting her textbook at

    home. And when I mentioned this to him and to the headmaster, they just told me that

    children need to be disciplined and that I wouldnt understand. It just feels like all thistalking about fear-free classrooms makes no difference.

    B: Yes, I know what you mean. Sometimes, this whole process of behavior change can

    feel like banging ones head against a wall.

    A: Not just any wall. A solid concrete wall thats ten feet high and surrounds you on all 4

    sides.

    B: And the space youre in keeps shrinking as the walls come closer together.

    A: Exactly. It feels so claustrophobic sometimes. Like theres no room for

    experimentation or growth.

    B: Hmm, thats interesting. So it sounds like you arent just getting annoyed with the fact

    that your efforts arent bearing fruit -- youre also feeling stifled in terms of the space

    thats available to you within the school. Is that an accurate sense of how youre

    feeling?

    A: I dont know about stifled; maybe thats too strong a word. But yes, I think youre

    right. Its not just about whether the Headmaster is listening to me but also about my

    sense that maybe I dont have the freedom to create as much change as I thought I

    could when I came into the fellowship.

    B: Do you think this is coming just from todays incident, or is there a broader context to

    this feeling?

    A: Oh, its definitely broader. I think Ive felt this way sinceThe Village Immersion,

    actually. I came in with such big dreams of what I would do within these two years, but

    sometimes I feel so helpless looking at the complexity of the problems that exist. I

    know thats part of the process of becoming a change leader, but some days, everything

    just feels so overwhelming, like I dont even know where to begin.

    B: Yes, I understand. And I think thats what happens when were really passionate about

    change. It becomes hard to sit by and watch how slowly things happen sometimes.

    A: I guess its about patience, huh? Celebrating the small victories and being patient with

    the bigger struggles. I suppose it is too much to expect a teacher to change 35 years of

    learned behavior in just a few months!

    This conversation could go on a lot longer, but just from this excerpt, notice the following

    applications of Dialogic Listening.

    A: Same old thing. I keep talking to the HM about fear-free classrooms, but it feels like we

    are getting nowhere.

    B: Tell me more.

    A: Well, last week, I was very upset because I saw one of the teachers hitting students

    regularly. I tried taking it up with him directly, but he didnt seem to be interested in

    talking about it. So I brought it up with the headmaster, and he said hed look into it.

    But today, the same teacher slapped a Class 2 student for forgetting her textbook at

    home. And when I mentioned this to him and to the headmaster, they just told me that

  • 8/10/2019 Self Discovery Workshops

    18/42

    children need to be disciplined and that I wouldnt understand. It just feels like all this

    talking about fear-free classrooms makes no difference.

    When A first mentions her struggle, B doesnt jump to conclusions about why shes feeling

    that way, nor does B simply tell her to cheer up. Instead, B asks for more details and lets A

    get to heart of what is upsetting her.

    B: Yes, I know what you mean. Sometimes, this whole process of behavior change can feel

    like banging ones head against a wall.

    A: Not just any wall. A solid concrete wall thats ten feet high and surrounds you on all 4

    sides.

    B:And the space youre in keeps shrinking as the walls come closer together.

    A: Exactly. It feels so claustrophobic sometimes. Like theres no room for experimentation

    or growth.

    Once A has explained her situation, B introduces a metaphor to try and take the conversation

    further. A chooses to accept the metaphor and build upon it, and B builds further upon As

    expansion of the metaphor. By the fourth statement, this metaphor has allowed A to come to a

    clearer sense of her emotions -- the focus has shifted from frustration to claustrophobia.

    B: Hmm, thats interesting. So it sounds like you arent just getting annoyed with the fact

    that your efforts arent bearing fruit --youre also feeling stifled in terms of the space

    thats available to you within the school. Is that an accurate sense of how youre

    feeling?

    A: I dont know about stifled; maybe thats too strong a word. But yes, I think youre right.

    Its not just about whether the Headmaster is listening to me but also about my sense

    that maybe I dont have the freedom to create as much change as I thought I could

    when I came into the fellowship.

    In this section, B brings the metaphor back into real life by offering an interpretation of what

    A just said. Rather than assuming that he already understands As perspective, however, B

    asks A if his paraphrasing is accurate. A uses that opportunity to reflect on Bs interpretation

    and clarify how shes feeling and what she meant by the metaphor.

    B: Do you think this is coming just from todays incident, or is there a broader context to

    this feeling?

    A: Oh, its definitely broader. I think Ive felt this way since The Village Immersion,

    actually. I came in with such big dreams of what I would do within these two years, but

    sometimes I feel so helpless looking at the complexity of the problems that exist. I know

    thats part of the process of becoming a change leader, but some days, everything just

    feels so overwhelming, like I dont even know where to begin.

    B: Yes, I understand. And I think thats what happens when were really passionate about

    change. It becomes hard to sit by and watch how slowly things happen sometimes.

    A: I guess its about patience, huh? Celebrating the small victories and being patient with

    the bigger struggles. I suppose it is too much to expect a teacher to change 35 years of

    learned behavior in just a few months!

  • 8/10/2019 Self Discovery Workshops

    19/42

    Now that B has a clearer sense of how A is feeling, he introduces a question to broaden the

    discussion from this particular moment to the larger context. In the process, A is able to locate

    her feelings of frustration and helplessness within her broader set of experiences and come to

    a better sense of why this particular moment has been such a trigger.

    Once again, B responds by paraphrasing As words through his own interpretation of the

    moment, thereby helping A to see her feelings in context and feel more at peace.

    One more time, tell me how to practice dialogic listening.

    First, just talk more. Make time for conversation. Ask the other person to say more

    about what they are thinking. Look for clarity and detail. Offer likewise and listen

    to their requests for information. If you ask them to talk more, they will also

    become more interested in you and a comfortable balance of speaking and listening

    will emerge.

    Use metaphor. Ask 'What is it like?' Take the thinking into other worlds and explore

    how things might work out there. Then wonder how to bring the ideas found there

    back into the 'real world'.

    Use paraphrasing and otherwise reflect back to the other person what you are

    hearing and seeing. Show them their selves in the mirror of you. Discuss what you

    perceive and what leads you to these conclusions.

    Explore what you discover about one another. Wonder together what is happening

    between you and the locus and dynamics of your shared understanding. Wander

    together through each others thoughts, emotions, needs and goals, preferences,

    beliefs, values, and so on.

    Above all, remember that the conversation does not seek to dig hard but to encircle

    and play with concepts, using metaphor and other expanding methods. The focus is

    on the here and now of what is going on between the people rather than what is going

    on in one person's mind or what was or what might be. 2

    When I try to practice dialogic listening, people tell me that they just dont get the

    impression that I really want to understand. What could I be doing that gives them such

    an impression?

    Madelyn Burley-Allen offers these guidelines for listening:

    1. Be attentive. Be interested. Be alert and not distracted. Create a positive atmosphere

    through nonverbal behavior.

    2. Be a sounding board -- allow the speaker to bounce ideas and feelings off you.

    3. Don't ask a lot of questions. They can give the impression you are "grilling" the

    speaker.

    4. Act like a mirror -- reflect back what you think the speaker is saying and feeling.

    5. Don't discount the speaker's feelings by using stock phrases like "It's not that bad," or

    "You'll feel better tomorrow."

    2From http://changingminds.org/techniques/listening/dialogic_listening.htm

    http://changingminds.org/techniques/listening/dialogic_listening.htmhttp://changingminds.org/techniques/listening/dialogic_listening.htmhttp://changingminds.org/techniques/listening/dialogic_listening.htmhttp://changingminds.org/techniques/listening/dialogic_listening.htm
  • 8/10/2019 Self Discovery Workshops

    20/42

    6. Don't let the speaker "hook" you. This can happen if you get angry or upset, allow

    yourself to get involved in an argument, or pass judgment on the other person.

    7. Indicate you are listening by

    Providing brief, noncommittal acknowledging responses, e.g., "Uh-huh," "I

    see."

    Giving nonverbal acknowledgements, e.g., head nodding, facial expressions

    matching the speaker, open and relaxed body expression, eye contact.

    Invitations to say more, e.g., "Tell me about it," "I'd like to hear about that."

    8. Follow good listening "ground rules:"

    Don't interrupt.

    Don't change the subject or move in a new direction.

    Don't rehearse in your own head.

    Don't interrogate.

    Don't teach.

    Don't give advice.

    Do reflect back to the speaker what you understand and how you think the

    speaker feels3

    Are there any other barriers to good listening that I should be aware of

    The following thoughts and behaviors could get in the way of your ability to listen to the

    person across from you:

    Thinking about your own experience (The same thing happened to me!) when you

    should be listening to the other persons

    Thinking about something quite different whilst the other person is talking

    Thinking about what to say back

    Feeling self-conscious or anxious in the situation

    Working out some advice to give, based on you own personal experience

    Judging the person, either positively or negatively: Surely you didnt want to do that! or

    I think you were right to say that.

    Deep cultural issues

    Ignorance and prejudice4

    Remember, listening is a muscle and, like any other muscle, it also takes time and

    energy to develop. Commit to practicing this skill on a regular basis rather than

    worrying too much about getting it right the first time.

    3 Salem, Richard. "Empathic Listening."Beyond Intractability. Eds. Guy Burgess and Heidi Burgess. ConflictResearch Consortium, University of Colorado, Boulder. Posted: July 2003

    4 ibid

    http://www.beyondintractability.org/http://www.beyondintractability.org/http://www.beyondintractability.org/http://www.beyondintractability.org/
  • 8/10/2019 Self Discovery Workshops

    21/42

    SESSION 4: RED FLAGS

    Introduction

    As team members begin to trust each other and work closely together, conflicts are bound to

    arise at various points. In this session, participants share some of their personal red flags and

    invite the group to problem solve together, thereby developing greater clarity on their ownemotions, while simultaneously making the group aware of feelings and behaviors that could

    endanger their relationships.

    Objectives

    To explore situations to which we have strong reactions and to work on future responses to

    them

    To understand the red flags of other group members and work on how to ensure smoother

    and more harmonious group functioning.

    Facilitation

    The activity can be facilitated by the LC executive and the peer group

    Resources

    Each participant will need a copy of Handout 4: Red Flags and a pen or pencil

    Time: 1 1/2 - 2 hours

    Filling out Handout: 20 minutes

    Sharing with one partner: 20 minutes

    Role play: 30-40 minutes

    Debrief: 30-40 minutes

    Activity

    Participants are given copies of Handout 4 and asked to fill these out individually. If they are

    unsure of the answer to a particular question, they are encouraged to think about the last time

    they felt that particular emotion and to reflect on what it was about that situation that made

    them feel angry/ uneasy/ frustrated etc. Participants take about 20 minutes to fill out these

    sheets in as much detail as they can.

    Participants then pair up and share as much of their handout as they can comfortably share

    with a partner. They are encouraged to take a risk and push the boundaries of their comfort

    zones, but care must also be taken to ensure that no one feels unsafe as a result. For instance,

    if a fellows does not want to share situations that frighten me, they should be allowed to

    withhold that information; the facilitator should only ask participants to challenge themselves

    to be as honest as they can be today.

    Finally, each participant chooses one emotion and situation to enact along with their partner.

    So, if one person says that they switch off when someone speaks to them disrespectfully, one

    partner enacts the disrespect and the other partner enacts the switching off reaction. The pairs

  • 8/10/2019 Self Discovery Workshops

    22/42

    then present their scenes (one per participant) to the rest of the group, and the group has to

    guess which red flag each scene pertains to.

    The debrief for this exercise is a group discussion focused around the following questions:

    What does this exercise teach you about yourself?

    How could anticipating your emotional reactions to certain situations help? Now that you

    have identified some of your red flags, are there any steps you can/ would like to take to

    manage those emotions constructively?

    What are the advantages of knowing the red flags of your group members? Now that you

    know some of their red flags, are there any steps you can/ would like to take that might help

    you work more harmoniously together?

    Notes to the Facilitator

    In some groups, it might be important to also open a discussion about whether a situation will

    always make me angry and how I choose to express that anger. For instance, if a fellow says

    Im very angry when I see a teacher hit a child or Witnessing sexist abuse makes me

    angry, it is important to acknowledge that such anger is necessary and important -- the aim

    of the exercise is not to suggest that we shouldnt become angry. Similarly, if someone says

    I switch off when someone speaks to me disrespectfully, it is important to acknowledge that

    as a natural reaction for this individual.

    At the same time, it is important to stress that we must each take responsibility for the

    emotions we feel and find the most constructive ways of dealing with them; we cannot

    always change how others behave, at least not immediately, but we need to manage our own

    emotions and use them wisely. If need be, fellows can brainstorm together about ways in

    which to deal with these situations and emotions the next time they arise.

    Care must also be taken to ensure that the activity does not become a space for personalized

    attack. For example, if a fellow response to What kinds of situations/ things/ people irritate

    you? by saying People like XYZ fellow, the facilitator must intervene. In such a situation,

    the fellow offering this response can be asked to think about specific behaviors that they find

    irritating rather than naming individuals because this is more productive for all involved.

  • 8/10/2019 Self Discovery Workshops

    23/42

    HANDOUT 4: RED FLAGS

    What kinds of people/ things/ situations

    make me angry?

    What kinds of things/ people/ situations

    frighten or upset me?

    What sorts of behaviors/ gestures/ words

    make me switch off?

    What kinds of situations/ things/ people

    irritate me?

    What makes me uneasy? What kinds of things/ people/ situations

    frustrate me?

  • 8/10/2019 Self Discovery Workshops

    24/42

    SESSION 5: ISSUES BRAINSTORM

    Introduction

    Halfway through the second semesters Self-Discovery curriculum, as fellows get to know

    each other better, as individuals and as a team, it is important to bring in the larger socialconcerns that brought them into the fellowship to begin with. This activity creates the

    beginnings of such a conversation in an intense and personal way, moving away from abstract

    theorizing about issues and beginning to engage with the very real ways in which various

    issues have affected the individuals in the room. In many cases, fellows might also find that

    this articulation of the issues closest to them will lay the foundation for future articulation of

    private dreams.

    Objectives

    To help fellows articulate the social or political issues most important to them at a personal

    rather than theoretical level

    To create a shared sense within the group of the importance of a range of issues and how

    they affect individuals

    To build trust based on a deeper awareness of each others stories.

    Resources

    Several sheets of chart paper or old newspaper; Markers bold enough to write on these; pens

    and a few half-sheets of A4 paper per participant; tape

    Facilitation

    This activity requires minimal facilitation and can easily be carried out by the LC executive. It

    would, however, be more useful and interesting if it can be carried out at the location level

    with 20-30 instead of 5-6 fellows, and it will be fairly ineffective in situations where there are

    only 2-3 fellows in a certain block. In such cases, possibilities for combining the activity for a

    few blocks should be explored.

    Time Required: 2 hours

    Brainstorming: 10 minutes

    Writing: 20 minutes

    Reading: 30 minutes

    Debrief: 30 minutes

    Activity

    The facilitator starts this activity by asking the group to call out important social issues they

    believe affect people in India today. The facilitator divides large sheets of chart-paper or

    newspaper into 4 quadrants and puts one issue into each quadrant (see diagram below)

  • 8/10/2019 Self Discovery Workshops

    25/42

    Poverty Violence

    Gender Corruption

    The facilitator continues this process until the group runs out of issues and can also add some

    that the group may have left out. No issues importance should be judged or debated at this

    point; everything should be put on the sheets. By the end of this process, there should be at

    least 30 issues on charts or newspaper sheets.

    Each participant is then given small sheets of paper (half an A4 sheet each) and asked to write

    a personal story of an experience related to 1-3 of the issues on the charts. The facilitator

    emphasizes the importance of focusing not on opinions but on personal stories and

    experiences. Participants are given the option of putting their names on the sheets or choosing

    to write anonymously (the anonymity of the exercise can, of course, only really be

    maintained if the activity is being done in the large group).

    While the participants are writing, the facilitator puts the charts on the walls of the room and

    makes sure tape is available at various places in the room. As the time for the writing ends,participants are requested to paste their stories into the corresponding quadrants on the charts

    around the room (for example, if I wrote a personal story about gender, I need to walk up to

    the chart with the gender quadrant and paste my story within it). This activity is done in

    silence.

    When everyone has finished this exercise, participants are asked to walk around the room,

    reading each of the stories. They are encouraged to do this alone and in silence, paying

    attention to the thoughts and feelings that arise as they read each story. If participants are

    tending to collect in a particular corner of the room, they should be gently encouraged to

    spread out and get a sense of as many stories as possible.

    The debrief for this activity should begin with a general feel check; the experience of reading

    so many stories of the people in the room can be a powerful and emotionally overwhelming

    exercise for some people. The group may express surprise at the range of issues experienced

    by participants in the room, and in such cases, they should be gently reminded that the room

    represents a microcosm of society and the issues of the world beyond the room will always be

    part of any room they are in. This can be an important awareness they should carry into their

    future work (for instance, whenever I am talking to a room of people, I should assume that

    people in the room have experienced various kinds of violence and difficulty associated with

    the many issues that exist in society. This awareness allows me to create a safer and morerespectful space for my various stakeholders).

  • 8/10/2019 Self Discovery Workshops

    26/42

    Some questions that can be used to guide the debrief are:

    What surprised you as you walked around the room reading each others stories?

    Was there a story you hesitated to write? If so, where did that hesitation come from? Did it

    change after reading all the other stories in the room?

    What was the difference between writing/ reading these personal stories around issues and

    having a theoretical conversation around these issues? Both are important, but what felt

    different here?

    What are the issues or stories that may not have been adequately represented here? Why do

    you think that is the case?

    Did you learn something new about yourself or your team through this exercise? What?

    Debrief should also focus on how fellowsexperiences of these social issues might have

    affected the passions and beliefs about social change that brought them into the Fellowship.

    In this way, the session bridges the artificial divide between an individual fellow s life and the

    world she/he wants to change, allowing Fellows to view their lives and share their stories

    through a lens of self discovery and social change simultaneously. This will also lay a good

    foundation for later articulation of private dreams.

    Notes to Facilitator

    Depending on the kinds of stories fellows choose to write up, and on the degree of trust

    amongst them, in some fellow groups, this sessions debrief will be mostly emotional, while

    in others, it may lend readily to an exploration of various social phenomena and how they

    affect individuals. Both serve the purposes of the exercise, but if the discussion feels too

    heavily weighted towards one of the other, the facilitator should introduce a debrief question

    to balance out the conversation.

  • 8/10/2019 Self Discovery Workshops

    27/42

    SESSION 6: BECAUSE I AM A MAN/ WOMAN

    Introduction

    While each of us is an individual with a particular set of experiences, passions, and triggers,

    we are also members of various social groups that have influenced our behaviors andexpectations from ourselves and others. As the fellow group begins to work together and

    open up to each other, some of these will emerge as stumbling blocks, and this exercise seeks

    to open honest conversation around one of the most critical issues that every fellow group

    must deal with -- gender.

    Women and men in India are raised to relate to others very differently. For example, women

    are generally encouraged to talk about their emotions and seek help, while men are generally

    encouraged to appear invulnerable and to not form deep, nurturing relationships with other

    men. On the other hand, we are often raised to believe that men are better at solving problems

    because women can be too emotional.All of these beliefs, conscious and subconscious,become part of a groups functioning and often give rise to conflicts. While it is outside the

    scope of any one exercise to address this deep conditioning, this session seeks to open a

    conversation around gender and what the young women and young men in the group need

    from each other.

    Objectives

    To facilitate self-discovery from the lens of gender, helping individuals identify emotions

    and behaviors that stem from their social training as young men or young women.

    To deepen the groups awareness of the ways in which gender-related upbringing and

    behaviors might affect overall cohesion and trust

    To help each block come up with a set of agreements that will allow participants of both

    genders to interact more comfortably, sensitively, and respectfully with one another.

    Facilitation

    The session does not require any expert facilitation. However, the facilitator must be aware

    that, depending on the levels of trust in the group, this conversation can veer into deeply

    personal areas that might be uncomfortable for some group members. It is therefore highly

    recommended that a Program Leader or other resource person be available to support the LC

    executive in this session.

    Also, this session is significantly more effective if conducted in the larger group; multiple

    voices allow for some degree of anonymity and safety, which in turn allows this conversation

    to gain depth. It is therefore highly recommended that this session be conducted at location

    level rather than in the blocks.

    Resources

    Chart paper and markers for group agreements

    Time: 2 hours

  • 8/10/2019 Self Discovery Workshops

    28/42

    Activity

    Fellows are asked to sit on the floor in two horizontal lines, one for the men and one for the

    women, facing each other. If there are significantly fewer men than women, or vice versa,

    they are asked to spread themselves out so that, even if there isn t one man facing every

    woman, everyone can see and hear at least some of the others clearly.

    The facilitator announces that she/ he is going to call out a series of statements that the

    fellows will complete. In the first round, only the women will speak, and the men will listen.

    In a second round, the men will speak and the women will listen. The responses do not have

    to come in any order but can simply be shouted out, and each fellow can give as many

    responses as she or he wants.

    The facilitator reminds the fellows of the importance of confidentiality and deep listening.

    Fellows are then asked to look at the person across from them and take a deep breath.

    The facilitator begins with a set of statements for the women to fill. These are:

    One thing I am proud of as a woman is...

    One thing I never want a man to say to me is...

    One thing I never want a man to do to me is...

    One thing I need from my male allies is...

    One thing I want you to know about women is...

    The facilitator waits until there are at least 6-8 responses for each statement before moving on

    the the next one. If need be, the facilitator can repeat a statement a few times for more

    responses.

    At the end of this exercise, the women and men are separated into two groups, and each

    group is asked to share amongst themselves the feelings and thoughts that came up for them

    in the course of the exercise. Ideally, each group would have a facilitator of the same gender

    as the group, but if this is not possible, it is okay for the groups to just share emotions at this

    time. Allow about 10 minutes for this conversation.

    The groups then come back together in the same horizontal lines. The facilitator explains that

    this time the men will have a chance to speak and the women will have a chance to listen.

    The responses do not have to come in any order but can simply be shouted out, and each

    fellow can give as many responses as he wants.

    The facilitator begins the same set of statements, adapted for the men to fill. These are:

    One thing I am proud of as a man is...

    One thing I never want a woman to say to me is...

    One thing I never want a woman to do to me is...

    One thing I need from my female allies is...

    One thing I want you to know about men is...

    The facilitator waits until there are at least 6-8 responses for each statement before moving on

    the the next one. If need be, the facilitator can repeat a statement a few times for more

    responses.

  • 8/10/2019 Self Discovery Workshops

    29/42

    At the end of this exercise, the women and men are again separated into two groups, and each

    group is asked to share amongst themselves the feelings and thoughts that came up for them

    in the course of the exercise. Ideally, each group would have a facilitator of the same gender

    as the group, but if this is not possible, it is okay for the groups to just share emotions at this

    time. Allow about ten minutes for this conversation.

    The larger group is then brought together and broken up first into pairs or threes, with each

    small group having at least one man and one woman in it. In these small groups, participants

    share some of the highlights of the discussions that happened in the single-gender groups.

    Allow an additional ten minutes for this conversation.

    The larger group is now brought together again, and the facilitator starts by asking about

    feelings. Some possible debrief questions are:

    What was the most difficult statement for you to make? Why?

    What was the most difficult statement to hear? Why?

    What did you learn about yourself and the experiences of people of your gender through

    this exercise?

    What did you learn about people of the opposite gender through this exercise?

    What is one statement you heard today based on which you can take action?

    From feelings, the facilitator moves the conversation to thoughts and ideas, specifically in

    response to the questions never want a to say to me, never want a to do to me,

    and one thing I need from my allies. Fellows are asked what they heard their peers of the

    opposite gender asking from them (rather than what they want from the opposite gender --

    this has already been expressed). Allow time for indepth conversation around these issues,

    and allow fellows to clarify and nuance one anothers understanding. For instance, if a man

    says, I heard the women saying that we should never touch them, ask the women if they

    meant never or if they would like to add a nuance to this. If a woman says, Well, I dont

    think its about never being able to touch us; I think its about the kind of touch and about

    asking permission, ask her to clarify what she means. Because this conversation happens so

    seldom in our society, push fellows to explain in as much detail as they can, and challenge

    them to practice the skills of dialogic listening throughout this conversation. Allow 30-40

    minutes for this conversation.

    Finally, stress that not all women want the same things, and not all men want the same things.

    These broad gender-based wishes or needs are also influenced by a range of other factors,

    including personality, family, class, religion, rural-urban background, etc. It is therefore

    important for us to have this conversation in more depth with the individuals we are working

    with regularly.

    At this point, the larger group should break up into the various block-level groups. Each

    individual fellow is asked to share more with the smaller group about what they need from

    each other in this regard. Each fellow group then comes up with a set of guidelines for their

    block to practice greater gender sensitivity. Examples of such guidelines might be:

  • 8/10/2019 Self Discovery Workshops

    30/42

    As a woman, I will recognize that it might be much harder for my male colleagues to

    express emotions than it is for me, and I will work hard to create safe spaces for them.

    As a man, I will ask permission before hugging a woman in my group.

    As a group, we will not judge either the women or the men as too emotional or too

    sensitive in any situation but will strive to understand the emotions they are expressing.

    While the block groups are devising their plans of action, the facilitator can move from group

    to group to ensure that the discussion retains its seriousness and purpose. If the exercise is

    being facilitated by a fellow, then at this point, the fellow must join her or his block group,

    and the Program Leaders can take over the task of ensuring that the group comes up with

    guidelines that reflect the needs and wishes of both the women and men in the group. Allow

    30 - 40 minutes for the creation of these guidelines.

    In each group, the LC executive takes the responsibility for later putting up these guidelines

    on a chart that can be prominently displayed in the office, residences, or somewhere where

    the fellows will come across it on a daily basis.

    Notes to the Facilitator

    Depending on the level of trust in the group and the depth of the conversations so far, it is

    possible that some people express deep discomfort, pain, or other uncomfortable emotions. It

    is important for the facilitator to note that our training as men and as women has created

    several deep-seated assumptions and tendencies, and it is natural for there to be a high level

    of discomfort when we first begin to talk about these issues that are usually ignored in our

    society.

    In some groups, it is possible that certain fellows get defensive about the exercise and ask

    why we are separating them based on gender when in truth, we are all the same. If this

    question arises, gently remind the group that, although we might all wish for equality, our

    society has constructed the experiences of men and women differently. Explain that, rather

    than trying to divide the group, you are attempting to open up an important conversation

    about some of the differences that exist, simply so that we can understand ourselves and each

    other better and work more effectively together.

  • 8/10/2019 Self Discovery Workshops

    31/42

    SESSION 7: WHAT KIND OF TEAM MEMBER AM I?

    Introduction

    Each member of a team is valuable. A rich and diverse team is an asset because most complex

    problems require different set of skills that one person cannot possess. To discover what each

    persons unique strength in the team is, one can use the Belbin team roles questionnaire.

    Purpose

    To explore each participants unique talent and contribution to the team

    Material

    Belbin team roles questionnaire.

    Prior Preparation

    All participants should have filled out the Belbin Team Roles

    survey online as well as the Observer assessments.

    Participants will have received and read their reports before

    coming to the session.

    Before the session, the LC executive will have drawn the

    facing diagram on a board or flipchart (instead of the pictorial

    representations, it is also possible to just write the name of

    each of the corresponding Belbins Roles in the

    corresponding sections.

    Total time required: 1 1/2 hour

    Sharing of reports: 30 minutes

    Team analysis and coming to action points: 1 hour

    Mode of facilitation

    Belbins Team Roles activity is an expert facilitator led activity. Therefore, rather than trying

    to interpret it within the team, it is important that the activity be done on www.belbin.com

    and expert reports be generated there.

    Executing the activity

    Each fellow comes into the session having read and thought about their individual reports.

    The activity begins with each person walking up to the diagram on the board or flipchart and

    putting her or his initials in the sections corresponding to the two roles on which she or he has

    been ranked most highly. Participants should use their top two Team Roles as highlighted on

    the Team Role Overview page of their report

    Each team member then takes about 5 minutes to share the role they naturally play and their

    findings about themselves with the group.

    http://www.belbin.com/http://www.belbin.com/http://www.belbin.com/http://www.belbin.com/
  • 8/10/2019 Self Discovery Workshops

    32/42

    The team is then encouraged to look at the chart as a whole and analyze their findings as a

    team rather than as individuals. Using their newly-acquired knowledge of Team Roles, ask

    participants to come up with a list of five strengths of the team, and five possible weaknesses.

    This may include statements such as: We have three Teamworkers and no Shapers. This

    means that we are at risk of losing direction and focus. However, the atmosphere within the

    team is likely to be very supportive.

    Further debrief can focus around the question: Reflect on your team composition. Does your

    team have a diverse set of people? If so, how do you all complement each other? If not, who

    is missing? How do you intend to make up for the loss/lacunae in your team?

    On completion of this exercise, ask participants to come up with 3 action points, based on

    their discussions, which will enable the team to increase its effectiveness

    Homework

    Try on a new role in your team for one team activity, in the next two weeks with your teamspermission and check how it feels for you. Each of your team members can do the same. At

    the end of the activity, report on how it felt to try on a new role, why you chose the role you

    did, what your team felt and thought about your performance and if you would like to

    continue the same role further.

  • 8/10/2019 Self Discovery Workshops

    33/42

    SESSION 8: WALKING THE LEADERSHIP TALK

    Introduction

    As participants move towards the end of their first year of the fellowship, they have had a

    chance to practice leadership in many different contexts. This exercise creates space for

    reflection and feedback around individual leadership strengths and weaknesses, allowing

    each Fellow to get a clearer sense of who she or he is as a leader and how they can be more

    effective.

    Objectives

    To gain a realistic sense of ones strengths and weaknesses as a leader based on reflection

    on ones lived leadership behaviors.

    To identify gaps between the leader I am and the leader I want to be and to design

    ways of filling those gaps.

    Facilitation

    This activity can easily be facilitated by the peer group with some support from the LC

    executive.

    Resources

    A copy of Handout 5, My Leadership Behaviors, for each participant.

    Time: 1 1/2 hours

    20 minutes for filling percentages in Handout 3

    30 minutes for sharing and feedback

    40 minutes for debrief

    Activity

    Participants are given copies of Handout 5 and are first asked to reflect on the past week and

    their daily interaction with their peers and in the schools where they work. Using the list of

    behaviors in the chart, they are asked to determine the amount of time (in percentages) that

    they generally spend on each behavior. Then in the second column, they are asked to

    determine what they feel would be ideal distribution of time (in percentages). Remind

    participants that, at any given time, they are doing one of the following, so the totals of the

    10 behaviors should come to 100%, not more!

    When everyone has finished, they share their percentage break-ups with the rest of the

    group and invite feedback. While it will never be possible for other group members to

    conclusively assess the percentage of time spent on each behavior by a particular fellow,

    they can be invited to give overall assessments of whether their impression of the fellows

    time break-up matches the fellows self-assessment. For instance, if a fellow feels she/he has

    spent the largest chunk of time collaborating, while the group feels that fellow spends most

    of her/his time directing, this can prove to be valuable feedback on individual leadershipstyles and what aspects of leadership each individual most needs to work on. If the group

  • 8/10/2019 Self Discovery Workshops

    34/42

    has in fact been invited to offer feedback, they should be reminded to use the Appreciative

    Inquiry framework and focus on what the fellow does well rather than on what she or he

    lacks.

    The debrief can focus on the following questions:

    1. Is there a gap between how you should spend your energy and how you actually spend it?

    2. Are there some behaviors that are taking up too much of your leadership time? Why?

    3. Are there some strategies that you can employ that would move you closer to your ideal

    distribution of behavior?

  • 8/10/2019 Self Discovery Workshops

    35/42

    HANDOUT 5: MY LEADERSHIP BEHAVIORS

    Think back to your work over the last week, including your interactions with other fellows

    and with your HMs, over the past week. Now, using the list of behaviors below, determine

    the amount of time (in percentages) that you spent on each of the following behaviors (treat

    your total time as 100% and break it up between these 10 behaviors).

    Then in the second column, determine what you feel would be ideal distribution of time (in

    percentages) for each of these behaviors.

    Remember that you can only be doing one of these things at a time, so your total time

    should not exceed 100%!

    Behavior Percentage of time spent on

    each behavior

    Ideally the percentage of

    time you would like to

    devote to each behavior

    Informing

    Directing

    Clarifying or Justifying

    Persuading

    Collaborating

    Brainstorming or

    Envisioning

    Reflecting (Quiet Time for

    Thinking)

    Observing

    Disciplining

    Resolving interpersonal

    conflicts

    Reflection Questions

    1. Is there a gap between how you should spend your energy and how you actually spend it?

    2. Are there some behaviors that are taking up too much of your leadership time? Why?

    3. Are there some strategies that you can employ that would move you closer to your ideal

    distribution of behavior?

  • 8/10/2019 Self Discovery Workshops

    36/42

    SESSION 9: LEADERSHIP ENVELOPES

    Introduction

    This leadership game builds upon the previous sessions understanding on oneself as a leader

    but pushes fellows to articulate how broad leadership principles can be translated into lived

    behaviors in their work. Fellows brainstorm about a wide variety of leadership approaches tovarious situations that they encounter in the course of their daily work. The group also

    discusses different fellowsstrengths and struggles in this regard and attempts to find a way

    for fellows to support each others growth as leader.

    Objectives

    To build on the previous session by helping participants see which leadership principles are

    easiest and hardest for them to apply in their lives and work

    To help Fellows see one anothers leadership strengths and identify concrete ways in which

    they can work together to support each others learning and growth.

    Time: 2 hours

    Facilitation

    Can be facilitated by LC executive.

    Prior Preparation

    All participants should read the Leadership Challenge handout before the session, so as to

    build a basic understanding of the principles they will be looking at in this session. They are

    also encouraged to bring their handout copies with them so that they can easily consult them

    during the session

    Resources

    Handout for each participant

    Five leadership-principle envelopes. Each envelope has one of the following leadership

    principles taken from James M. Kouzes and Barry Z. Posner's The Leadership Challenge

    (Jossey-Bass Publishers, 1995):

    Challenge the process

    Inspire a shared vision

    Enable others to act

    Model the way

    Encourage the heart

    Activity

    Review the five leadership principles. Explain to participants that the activity requires them

    to translate these principles into everyday on-the-job behaviors.

    Distribute the supplies. Give one leadership-principle envelope and four sheets of paper to

    each participant. If there are more than five participants, come of them can pair up into teams.

  • 8/10/2019 Self Discovery Workshops

    37/42

    Conduct the first round. Ask fellows to think about the leadership principle on the envelope

    they received, and to identify how this principle can be applied to on-the-job decisions and

    behaviors in their schools or fellow groups. They must write short sentences describing these

    application examples on a sheet of paper. Announce a time limit of 3 minutes and encourage

    the teams to work rapidly. Explain that the responses will eventually be evaluated in terms of

    both the number and the quality of the examples.

    Conclude the first round. After 3 minutes, blow the whistle to announce the end of the first

    round. Ask each fellow to place her or his response card (the sheet with its application

    examples) inside the envelope and pass the envelope, unsealed, to the next person. Instruct

    the fellows not to open the envelope they receive.

    Conduct the second round. Ask fellows to review the leadership principle on the envelope

    they received, but not to look at the application examples on the response card inside. Tell

    them to repeat the earlier procedure and list the application examples of this principle on anew response card. After 3 minutes, blow the whistle and ask them to place the response card

    inside the envelope and pass it to the next team.

    Conduct more rounds. Conduct two more rounds of the game using the same procedure.

    Conduct the evaluation round. Start the fifth round just as you did the previous rounds.

    However, tell fellows that they do not have to write any more application examples. Instead, they must evaluate the four response sheets inside the envelope. They do this by reviewing

    the individual examples on each response sheet and then comparing the overall merits of the

    response sheets with each other. Teams have 100 points to distribute among the four response

    sheets to indicate each card's relative merit. Allow 15 minutes for this activity

    Present the results. At the end of the time limit, check to ensure everyone has completed their

    task and has recorded on each response card the number of points awarded. Ask for

    volunteers to share the leadership principle on their envelope and read the application

    examples on each card, beginning with the card that received the least number of points. The

    reading should progress from one card to the next in an ascending order of the number of

    points. After reading all four cards, the fellow should announce how she/he distributed the

    100 points and briefly explain the criteria used for distributing the points. Each fellow has 10minutes for this part of the exercise.

    Determining the Winner. Instruct fellows to place all the response cards on a table at the front

    of the room; then call for each fellow to collect her or his cards. Ask them to add up the

    points on their cards to determine their total score. Invite everyone to announce their total

    scores. Identify and congratulate the fellow with the highest score.

    Debrief can focus on these questions:

    What are the interesting patterns among the application examples?

  • 8/10/2019 Self Discovery Workshops

    38/42

    Can you find similarities among application examples related to different leadership

    principles?

    What leadership principle was the most difficult one for you to come up with suitable

    application examples? The easiest one? Why?

    Identify one person within the group who seems to have very different leadership strengths

    than yours. How can the two of you learn from and support from each other?

    Reflect on your work in schools or within the fellow groups. Which leadership principle

    application idea could you implement immediately?

  • 8/10/2019 Self Discovery Workshops

    39/42

    SESSION 10: REVISITING THE JOHARI WINDOW

    Introduction

    The last session of LC 4 for the second semester circles back to the first session. Participants

    reuse the Johari window framework to assess how far they have come in their journey of self

    discovery and where they would like to go next.

    Objective

    To carry out an informal self-assessment of their own journeys through the self-discovery

    curriculum

    To underline that self-discovery is an ongoing process of understanding ourselves more and

    more deeply, rather than a one-time effort.

    Resources

    Copies of Handout 6: Revisiting the Johari Window

    Facilitation