Selecting a “Knowledge System”
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Transcript of Selecting a “Knowledge System”
Allvision
• Market Offerings
• Requirements
• Evaluation
Selecting a “Knowledge System”
Andrew HaslamConsultant
• and the winner is …...
Allvision
The Susskind “Grid”
InformationTechnology Knowledge
Internal
Client2) CLIENT RELATIONSHIP SYSTEMS
1) BACK-OFFICE TECHNOLOGY 3) INTERNAL KNOWLEDGE SYSTEMS
4) ONLINE LEGAL SERVICES
Document managementPractice managementHuman resource managementMarketing databasesElectronic mail and diaryingHardwareNetworksOperating systems
Online financial reportingStatus reportingDeal-roomsDocument archivesElectronic mail
2nd generation websitesVirtual lawyersOnline legal guidance systemsExpert systems
Know-how databasesTemplate librariesPrecedent librariesIntranet servicesLitigation support tools
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Large Scale
Images
Text
DataKM
System
Litigation Support Product
Collected, scanned & coded
Images
Data
Case Preparation
Work Product
Scanned+ OCR?
Objective Coding
Subjective Coding
Privilege Review
Trade Secret Review
Case Preparation
Work Product
Relevance CallsProduction
Negotiation/Trial
Trial Support
Small Scale
The Business Requirements
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Knowledge System Functionality
Collect& Hold
Collate& Use
Find &Share
JointWorking
Analysis
DeliverAims
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JointWorking
Analysis
Collect & Hold
Collate& Use
Find & ShareLitigation
Support
Collect& Hold
Collate& Use
Find &Share
JointWorking
Analysis
DeliverAims
DiscoveryManagement
Market Offerings
DocumentManagement
WebDevelopment
Tools
Portals
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What are Portals?
• Web based technology (XML is key)• User desktop with access to all required
functionality• Rapidly evolving:
1 “Referential”2 “Personalised”3 “Interactive”4 “Specialised”
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Evaluation Process Functionality
User Interface
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Evaluation Process (2) Functionality
User Interface
Scale dictates the products
Storage management
Collection exercise
Team management
Physical control
Operational procedures
Future proofing
New business procedures
Data migration
Media conversion
Project timescale
Client impact
Internal support
Security
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The nominees for best product are….
Document Management
Discovery Management
Internet Development Tools
Litigation Support
Hummingbird
iManage
IntroSpect
Microsoft (ASP)
JFS Litigator’s Notebook
Ringtail
The Rest (Java)
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A Reality Check
• External links• Internal documents• Technology = 30% of project• Legacy data migration
• Price
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and the winner is …...
?Whatever meets your needs best
RingtailHummingbird