Selecting a “Knowledge System”

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Allvision Market Offerings Requirements Evaluation Selecting a “Knowledge System” Andrew Haslam Consultant and the winner is …...

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Selecting a “Knowledge System”. Requirements. Andrew Haslam Consultant. Market Offerings. Evaluation. and the winner is …. Technology. Information. Knowledge. Client. Internal. The Susskind “Grid”. 2) CLIENT RELATIONSHIP SYSTEMS. 4) ONLINE LEGAL SERVICES. - PowerPoint PPT Presentation

Transcript of Selecting a “Knowledge System”

Page 1: Selecting a  “Knowledge System”

Allvision

• Market Offerings

• Requirements

• Evaluation

Selecting a “Knowledge System”

Andrew HaslamConsultant

• and the winner is …...

Page 2: Selecting a  “Knowledge System”

Allvision

The Susskind “Grid”

InformationTechnology Knowledge

Internal

Client2) CLIENT RELATIONSHIP SYSTEMS

1) BACK-OFFICE TECHNOLOGY 3) INTERNAL KNOWLEDGE SYSTEMS

4) ONLINE LEGAL SERVICES

Document managementPractice managementHuman resource managementMarketing databasesElectronic mail and diaryingHardwareNetworksOperating systems

Online financial reportingStatus reportingDeal-roomsDocument archivesElectronic mail

2nd generation websitesVirtual lawyersOnline legal guidance systemsExpert systems

Know-how databasesTemplate librariesPrecedent librariesIntranet servicesLitigation support tools

Page 3: Selecting a  “Knowledge System”

Allvision

Large Scale

Images

Text

DataKM

System

Litigation Support Product

Collected, scanned & coded

Images

Data

Case Preparation

Work Product

Scanned+ OCR?

Objective Coding

Subjective Coding

Privilege Review

Trade Secret Review

Case Preparation

Work Product

Relevance CallsProduction

Negotiation/Trial

Trial Support

Small Scale

The Business Requirements

Page 4: Selecting a  “Knowledge System”

Allvision

Knowledge System Functionality

Collect& Hold

Collate& Use

Find &Share

JointWorking

Analysis

DeliverAims

Page 5: Selecting a  “Knowledge System”

Allvision

JointWorking

Analysis

Collect & Hold

Collate& Use

Find & ShareLitigation

Support

Collect& Hold

Collate& Use

Find &Share

JointWorking

Analysis

DeliverAims

DiscoveryManagement

Market Offerings

DocumentManagement

WebDevelopment

Tools

Portals

Page 6: Selecting a  “Knowledge System”

Allvision

What are Portals?

• Web based technology (XML is key)• User desktop with access to all required

functionality• Rapidly evolving:

1 “Referential”2 “Personalised”3 “Interactive”4 “Specialised”

Page 7: Selecting a  “Knowledge System”

Allvision

Evaluation Process Functionality

User Interface

Page 8: Selecting a  “Knowledge System”

Allvision

Evaluation Process (2) Functionality

User Interface

Scale dictates the products

Storage management

Collection exercise

Team management

Physical control

Operational procedures

Future proofing

New business procedures

Data migration

Media conversion

Project timescale

Client impact

Internal support

Security

Page 9: Selecting a  “Knowledge System”

Allvision

The nominees for best product are….

Document Management

Discovery Management

Internet Development Tools

Litigation Support

Hummingbird

iManage

IntroSpect

Microsoft (ASP)

JFS Litigator’s Notebook

Ringtail

The Rest (Java)

Page 10: Selecting a  “Knowledge System”

Allvision

A Reality Check

• External links• Internal documents• Technology = 30% of project• Legacy data migration

• Price

Page 11: Selecting a  “Knowledge System”

Allvision

and the winner is …...

?Whatever meets your needs best

RingtailHummingbird