Section 1

INFO 2

What is ICT?

• ICT is the use of technology for the– Input– Processing– Storage and Transfer of Data– Output of information

What is an ICT system?

Components of ICT systems

• People

• Data

• Procedures

• Software

• Hardware

• Information

Question 1

• Schools and colleges need to input and process attendance data on a daily basis

a) Describe what output info is produce from this data

b) Draw an IPO diagram to show the system

Question 2

• Write down the input, process and output for each of the following:

a) Finding contact details in a PDA

b) Buying a book from a website

Question 3

• A bank create a monthly statement for each of its customers’ accounts, which is an output from the system

a) List the data that must be input to the system to produce the statements

b) Describe the processing involved in producing the output.

Question 4

• Many travel agents feel that the use of e-ticketing has benefits for them.

a) Discuss whether you think there are benefits to the customer generated by the use of e-ticketing

b) Discuss any limitations you think there might be for the travel agents or the customer.

Question 5

• What ICT systems do you use on a regular basis? Discuss and make notes on the various different systems that you and your immediate group come into contact with.

Question 6

• Think about the followinga) What are the components that make up a

particular ICT system?

b) What similarities can you see as being part of those systems?

c) Are there any obvious differences between systems?

d) Do you work at evenings or weekends in an organisation that has an ICT system in place? If so, what components make it up?