Secret Customer Intelligence: Driving Same Store Sales Growth
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Transcript of Secret Customer Intelligence: Driving Same Store Sales Growth
Slide 1
Secret Customer Intelligence
Driving Same Store Sales GrowthNoah N. GlassCEO, GoMobo Online Ordering
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GoMobos comprehensive online and mobile ordering system is the best on the market.
Jonathan Feld SUBWAY Chairman, FAFT Market 1
Order Pay
Know Your Customer Inside and OutJulia Stewart of DineEquity, 4.22.09
Menu Research and Development
Future Store Site Selection
Customer Lifetime Value
Sources of Customer Intelligence
Focus Groups
Feedback Forms
Trial and Error
How Online Ordering Works
Who are your top 20%?Where are they?
Where?What?When?Why?Who?
ProfileRetainReplicate
What is the #1 question you would like to answer with customer intelligence?
Please take a minute now and email your question to me at noah|at|gomobo.com
