Sean Goodwin

3776 Edgerton Ct, Cedar Springs, MI 49319 603.903.2489

swanzey.dragons@gmail.com http://www.linkedin.com/in/seangoodwin

Areas of Expertise: Project Management, Business Analysis, Requirements Gathering, Estimation, Business Intelligence, Data Warehouse, Data Modeling, Data Mining, Data Cleansing, Supply Chain Systems, Finance Systems, Sales and Use Tax, Wholesale and Retail Systems, Merchandising, Coaching, Team Building, Warehouse Systems, RFI, RFP, RFQ, Vendor Evaluation, ERP, and Strategic Process Improvement. Technical Summary: Tools: Microsoft Office ­ Office365 (Office, Project, Visio, SharePoint, Visual Studio, TFS, PowerBI, SSIS, OneDrive, Azure), Oracle APEX, Daptiv, Clarizen, LiquidPlanner, MySQL Workbench, Serena Prototype Composer, Toad, AllFusion, Datastage, Microstrategy, Sharepoint, HPQC, putty, pidgin, iWay, Amazon Web Services (EC2, S3, CloudFront), Remedy ERP: SAP S4/HANA Simple Finance, SRM, MM, FICO; Oracle EBS Order to Cash, Procure to Pay, MDM, PIM; evaluated Oracle Peoplesoft and Microsoft Dynamics AX. Databases: Teradata, DB2, Oracle, SQL Server, MySQL, CA­Datacom, Access Languages: SQL, PL/SQL, HTML, XML/XSD, UNIX Shell Scripting (ksh, sh, bash), Java, VB, .NET, FTP, EDI, COBOL, CICS, JCL, TSO/ISPF, IDEAL, EZTRIEVE, SYNCSORT, RPG, REXX Membership: PMI (Project Management Institute) – Member ID 729943 International Institute of Business Analysis (IIBA) – Member ID 133566 Project Management Professional (PMP) – Cert ID 1250823 Certified Associate in Project Management (CAPM) ­ Cert ID 1199541 Past Vice­President of Communications for the Greater Monadnock Region ­ Keene Chapter of PMI (2006) Professional Experience: IT Manager of Finance Systems //

Meijer, Inc, Grand Rapids, MI November 2015 ­ Present Responsible for both developers and business analysts (15) which support the Meijer Finance department as well as product recalls, loss prevention analytics, and non­damaged returns. Finance systems supported are general ledger, cost accounting, corporate tax, sales and use tax, excise tax, vendor accounting AP/AR, financial consolidations and

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reporting (period­end and year­end), internal audits, physical inventory, banking reconciliations, corporate projects, and property accounting. Responsible for leading an SAP integration team of onshore/offshore analysts and developers to support our Legacy transition to SAP S4/HANA Simple Finance. My team is a combination of CapGemini, TCS, and Meijer employees. Engage business sponsors on project and task intake, evaluation, and prioritization. Work jointly with business sponsors on project proposals for the upcoming fiscal year budget planning. Resource management of Meijer developers and analysts, PMO, onshore and offshore contractors utilizing MS Project Server and managing budgeted capital and expense funds. Collaborate with support teams on change management, process toll­gates, QA, approvals, and production issues. Responsible for keeping projects on time, on budget, and within scope. Finance is involved in nearly all projects at Meijer, so I work closely with a leadership team on impact assessments of upcoming projects. Contribute as key finance system representative in adjacent project status meetings. I also act as the gatekeeper for all IT projects impacting Finance which must be presented to the SAP Review Board for approval of their designs. Work with IT vendor management team and legal on software and service contracts for finance systems for master service agreements, negotiations, renewals, invoicing, and compliance. Coach team members through weekly individual meetings, weekly team meetings, monthly goal reviews, and in daily action. Conduct annual performance reviews of goals and key competencies. Meet with key business sponsor teams monthly or as­needed on work item status. Attend weekly Director level change review team to present all changes staged for production turnover for approval. Provide daily status of implementation success and any incidents to Directors for a daily 8 AM standup. Senior IT Business Systems Analyst ­ Finance //

Meijer, Inc, Grand Rapids, MI May 2012 ­ November 2015

Lead business analyst for the MicroStrategy Vendor Contribution and Vendor Trade Agreement reporting for Finance and Merchandising which are used to negotiate trade agreements with our vendor community. Reporting includes year­to­year and period­to­period allowance usage by major category as well as drill­down detail reporting to investigate opportunities, such as off invoice deals, scanbacks, billbacks, damage and defective, marketing and advertising funds, cash terms, freight allowances, etc.

SAP S4/HANA Simple Finance IT Finance Process Lead for the coordination of system integration and configuration assessment necessary to support BPC 10.1 Financial reporting like P&L, Period Close, Year End, Balance Sheets, SAP’s Finance Closing Cockpit Tool, and other financial reporting. All work to date has been focused on the building of high­level business requirements, As­Is vs To­Be, RFPs, evaluations, on­site demos, vendor scoring, and off­site customer interviews with other industry leaders, like Publix and H.E.B. I was part of a business and technical team to assess system integrators which included SAP, Accenture, CapGemini, and IBM, in which Accenture was selected.

Additionally, led a parallel SAP­compatible Sales and Use Tax software vendor evaluation on a fast­track with vendors such as Vertex, Taxware, and Thomson Reuters Onesource. RFI,

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RFP, and RFQ documents have been submitted. Vendor scorecarding was used during onsite demos to determine Vertex as the clear leader for Indirect Tax with SAP.

Lead ITS business analyst for a corporate Digital Workplace project to provide employees the ability to access their most critical digital applications and capabilities on any device, at any time, and at any place. The ultimate goal is to streamline employee communication and collaboration on 80% of their top­of­mind digital work. The Dynamic Workplace is a product of a new service­oriented architecture and development framework that includes a registry of web services that can be leveraged with the SAP Finance project, updated Mobile Device Management, Office365, OneDrive, SharePoint, PowerBI, and Project Server along with establishing a new support and governance model. I conducted the UX/UI interviews with a pilot team of Human Resource, Real Estate and Property, Legal, IT, and Corporate Communication executives. These interviews informed our requirement wireframes and underwent a round of usability interviews with the same pilot team. I have been responsible for the business requirements, negotiating scope against capabilities, mapping requirements to the evolving reference architecture, and entering the final requirements into TFS for the development team to begin the build.

Managed the creation of a Teradata Corporate Tax Data Mart for Sales Tax state return filing and audit reporting. In addition to the data mart, an operational tax application was designed and built in SQL Server, DB2, Datastage, and .NET which allows the tax department to maintain tax rates, jurisdictions, and legal entities; import inventory, purchase orders, and sales history data; self­assess taxes on an exception basis; and generate dynamic tax return reporting.

Project Lead for a mobile Business Intelligence application for Sales and Margin Performance and the first mobile BI reporting tool at Meijer. The reporting devices and form factors are the iPad, iPhone, and Web Desktop. The requirements were gathered through a highly iterative storyboarding process with several prototypes, allowing the business stakeholders and sponsors to effectively select the desired BI solution based on visual and interactive feedback. For this project, an Agile approach was most effective as the business community was anxious to see results and test performance on our devices in the retail stores. To achieve success, our team included the EDW Business Delivery team consisting of data modelers, DBAs, and Datastage ETL developers. One of our critical design requirements was to deliver high availability and fast performance with daily SLAs for timely, accurate, and actionable enterprise data. We achieved this by optimizing our Teradata views, optimizing our MicroStrategy cubes, adjusting schedules, and changing UI components for rendering optimization. Project resources involved onshore and offshore contractors, data architecture and technical teams, the enterprise management team, third­party data suppliers (Planalytics), and business stakeholders. The tools and practices necessary to achieve our project’s success resulted in new procedures for ITS groups as we trial­tested and implemented a MDM solution, an internal “App Catalog”, new app deployment processes, and a mobile VPN tool. Key decision makers in the company can now effectively analyze business patterns and trends and make informed decisions based on year­over­year retail sales of both same store and total store, planned sales, customer counts, scanned units, direct margin, promotional events, and even weather comparisons. Continuing on from the Finance mobile Sales and Margin project, I managed the delivery of a set of Fresh Shrink BI dashboards and iPad mobile apps to the store retail operations Perishable “Fresh” teams and retail operations leadership teams which also included Asset Protection and Perishable Merchandising. The goals of this project were to share the same metrics that Finance uses with the store teams and to give them a critical, intuitive tool for

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them to discover opportunities to reduce shrink in the fresh departments, like Meat, Deli, Bakery, Produce, etc. This is the first MicroStrategy mobile application given to our 200+ stores at Meijer, and it has been quickly adopted and used by both store and corporate users. Senior Solutions Analyst //

Eastern Mountain Sports, Peterborough, NH June 2010 – May 2012

Project lead for a CRM implementation which involved enhancements to the POS systems and integration with our third­party direct mail partner, Experian (CheetahMail), and analytics partner, Datamann, Inc. This was the first step towards EMS implementing a formal Loyalty program. With the assistance of two Loyalty business consultants, we evaluated and defined what the “EMS Rewards” Loyalty program was going to be. Following this, we interviewed and evaluated several Loyalty partners. After a lengthy and careful selection process, we partnered with Smart Button (now Aimia) to develop a unique and competitive EMS Loyalty program which was able to integrate with our recent CRM implementation and customer sales capture process.

Project managed a mobile iPad kiosk solution for our store guides to use in their sales conversation. With a tight schedule of three weeks, we were able to launch a comprehensive iPad mobile retail app to our NYC and Long Island stores utilizing Global Bay’s (VeriFone) application building tool. Within the first three weeks, EMS saw a 35% increase in mobile sales; and enhanced features continued by adding interactive catalogs and promotional opportunities. EMS was in the process of deploying to all of their stores in Q1 of 2012. Successfully managed the creation and implementation of a web­based content management solution for the marketing and merchandising departments that utilized a role­based business process workflow for EMS retail product assortment planning for upcoming seasons. The technologies used were Alfresco ECM, Apache Tomcat, Linux, MySQL, and an ESB from Information Builders. The application allows multiple groups to perform their part of the process by completing their content contributions and ultimately automating that content to our ecommerce vendor for the www.ems.com website.

Gathered business requirements, built functional design documents, translated to technical specifications for the consultant, our data architect, and others, evaluated several vendors both open­source and managed services, selected consultants, built the database and stored procedures, and managed the cost, scope, and quality baselines throughout the project. Prepared the UAT and used HPQC for conducting the test cases.

Advocated for, advised, and implemented a SaaS project management solution, www.clarizen.com, for our ecommerce, direct marketing, and content management teams to better manage their resources across a difficult terrain of weekly and seasonal promotion needs for the stores, the web, and special events, like the Nor’easter. Clarizen is a creation of ex­Clarity developers.

Introduced a new method for gathering business requirements and providing users a working prototype for web­based solutions by using the free Serena Prototype Composer

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software (www.serena.com). This effort dovetails into my ongoing SDLC evaluation and process review with IT and our business leaders.

Project lead for the Google Apps deployment to the enterprise by the end of May 2012. We executed the roll­out in three distinct phases with some initial services from the value­added reseller, Onix Networking, Inc.

Adjunct Professor //

Keene State College, Peterborough, NH Sept 2011 ­ Present

Instruct evening courses in Computer Science at Keene State College while working at Eastern Mountain Sports. Senior IT Project Manager – Data Warehouse/Business Intelligence //

C&S Wholesale Grocers, Keene, NH 2009 ­ June 2010 Collaborated with all business areas and other IS groups to gather and solidify business and technical requirements. This includes all the SDLC project deliverables, such as charter and scope, business requirements, functional and technical specifications, data modeling, task estimation, data mapping, WBS, risk and issue logging, status reporting, time and budget scheduling, and lessons learned. Perform resource leveling across projects and tasks depending on the technology involved, such as Teradata design and build, IBM DataStage, AIX Unix scripting, and Microstrategy administration and reporting. Managed the DataStage 7.5 to 8.1 upgrade in January 2010. Lead the Master Data Management effort to create the Product Information Management (PIM) solution of Oracle EBS. This effort required a complicated singular view of products between different C&S companies without violating one of the company’s privacy of product data with the other company while still maintaining a single view of product. And this was necessary to fulfill specific data integration requirements for a roll­out of the Order Management and Billing package. Functioned as a subject matter expert in the areas of creating the Customer and Supplier in the legacy systems and how to integrate with the EBS requirements utilizing the Trading Community Architecture (TCA) and customization using staging tables and flex­fields. Performed as a subject matter expert on merchandise pricing, customer pricing, and promotional pricing requirements addressed with the Advanced Pricing module available within Oracle EBS. Managed the project plan, resources, and business analysis needed to integrate the interim Legacy­to­Oracle transformations using IBM’s DataStage ETL product. Personally developed Oracle Application Express (APEX) applications to support our Southern Family Market merchandise retail group to track and calculate vendor allowances accurately. Senior IT Project Manager – Customer Integration Team //

C&S Wholesale Grocers, Keene, NH 2001 ­ 2009

Established a PMI­based project management process for managing retail chain partner start­ups, merchandising initiatives, order management and billing requests, and customer

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oriented projects. Prior to leading this team, there was no repeatable process defined and an absence of formal process documentation that could be shared with a new retail partner. Over time, I was able to establish data integration standards for exchanging data with all of our retail customers through whatever means of communication they opted to use. The process and documentation that I designed and maintenanced through a Sharepoint site because the guide for managing startups and the beginning of a means of training others to conduct projects of this large scale in a repeatable and successful methodology. Our team went from struggling to keep up with a few startups to being able to manage a multitude of startups successfully, and our team went from only one person being capable of managing a startup to many being able to execute them to great success. Our team won many awards for Customer Service and IT Excellence as a result of this project management initiative. Gathered business requirements with customer and C&S stakeholders to develop a formal Business Requirements process through the regular use of business requirements documentation. Served as primary IT liaison for communication between our Retail Customers and other IT functional groups, Senior IT management, and Business stakeholders including reporting to the Executive Steering committee. Facilitated cross­functional group collaboration and alignment. Provided formal supervision, coaching, mentoring, and guidance to application development and project management staff. Identified and facilitated training and development opportunities for staff. Prepared and conducted performance reviews, negotiate compensation, and collaborate on individual career development plans. Senior Programmer Analyst //

Handleman Company, Troy, MI 2000 ­ 2001 Converted the legacy product replenishment systems from an IBM MVS mainframe environment to Oracle. Provided development and support for category managers requiring inventory recommendations and transmissions to the sales force Telxon scanners. Principal developer and support for the demand forecasting package. Support included cross­platform data integration, running Korn scripts, developing and executing stored procedures, and generating order recommendations for the order fulfillment system. Programmer Analyst //

Computer Aid, Inc, Northville, MI 1998 – 2000

Contract positions at Frontier Communications, Global Crossing, and Handleman Company. Assignments involved rewriting legacy telecommunications commission systems to use IBM DB2 tables instead of CA­Datacom. Education: FRANKLIN PIERCE UNIVERSITY, Keene, NH Master of Science in Information Technology Management, 2001 – 2005* UNIVERSITY OF DELAWARE, Newark, DE Bachelor of Science in Psychology, 1994

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Awarded USAF ROTC scholarship in Electrical Engineering Awarded University Academic scholarships OAKLAND COMMUNITY COLLEGE, Farmington Hills, MI Evening coursework in Programming, 1998 – 2001 DELAWARE TECHNICAL AND COMMUNITY COLLEGE, Stanton, DE Evening coursework in Network Engineering, 1997 – 1998

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