Scott Hague HANDI Health Apps
Transcript of Scott Hague HANDI Health Apps
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@scotthague
google.com/+IntegratedchangeNet
facebook.com/IntegratedChange
www.integratedchange.net
From testing to distributiongetting
your app out there and noticed.
http://www.slideshare.net/scotthague
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Gartner estimates 100bn apps to be
downloaded in 2013
60 app stores
930,000 iPhone and 870,000 Android apps
33,000 unique health apps
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Where does your app feature in all of this?
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Mobile strategy can become
OVERWHELMEDwith
the technology
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A change of mind set
Patients are our customers
Your app is a product. Market
It like one.
What we demand from retail and banking,
we should demand from mobile healthcare
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The app store is no different
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40%made no money from their last app
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WHY?
Discoverability is a major problem
High expectations from free apps
Too many app stores
Device fragmentation
Poor quality apps
Overcrowded app stores
Overpopulated app stores
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Promotion is high on the agenda -
It should be the same for you.
State of the Industry survey App developer conference, Los Angeles, November 2013
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What about the 60%?
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All good companies respond to
their communities.
When launching an app, we are trying to build acommunity.
Establish a relationship
Earn a two-way communication
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Start
Early
www.businessmodelgeneration.com/canvas
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Existing Insights
Google analytics patterns of keyword data?
First 7 months of 2013, www.nhs.ukreceived
195,524,674 visits 99 million came from a smartphone/tablet
734,000 from social media
Source: www.tecmark.co.uk/nhs-website-analytics/
https://www.whatdotheyknow.com/
http://www.nhs.uk/http://www.nhs.uk/ -
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1. Develop a great app
User Experience.
MVP
Create a target profile/Prospect Profile/Persona
Problem solving.
Poor understanding of mobile
Source: IBM/eConsulancy
33%user experience
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2. Be clear on the metrics
Brand growth
Condition education, awareness
Early diagnosis and treatment
Revenue Analyse readmission rates
Seasonal trends
Research data
In-app purchases
ROI
But
We are not doing it for the money.
So what are you doing it for?
To save money.
What are you investing to do that?
10,000
So, how will you measure that?
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Getting your app noticed
can seem like
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Appency
iAd
InMobi
AdMob
Fiksu
Facebook Mobile App Install Ads
Millennial Media
TapJoy
Flurry App Circle
Localytics
Playhaven
Chartboost
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A leap of faith
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3. The value proposition
WhatWhat
WHY
Check these out:
Simon Sinek
http://www.ted.com/talks/simon_sinek_how_great_leaders_inspire_action.html
http://www.inflexion-point.com
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4. The App Store
http://www.integratedchange.net/app-store-optimisation-what-you-need-to-know
60%of the apps in the app store have never been
downloaded
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4. App Store Optimisation (ASO)
Use singular form words
Try to avoid long-tail keywords
No need to repeat the category nameits already included
http://www.integratedchange.net/app-store-optimisation-what-you-need-to-know
Build your page to be visually appealing (icons, images, videos)
Keep your description clear and concise and above the fold
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but wait.
90%
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79%retry an app only once if it
failed first time
31%the app should load in 2seconds or less
Source: Compuware: What Consumers Really Need and Want
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5. Digital Marketing
Blogger outreach
Online PR geared towards building the brand
Remember to use the telephone make manual contact
Source and contact relevant journalists manually
Utilise app discovery publisher programs - YouAppi and Appi
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5. Free tools!
Smart app banners - FREE
App Store Short Links - FREE
https://developer.apple.com/appstore/resources/marketing/index.html
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PPC enhanced campaigns
Instant
Click to download
App indexing/deep links
Keywords trigger your ads
Geographic targeting
5. Google AdWords
http://searchenginewatch.com/article/2242614/AdWords-Enhanced-Mobile-Campaigns-5-Things-PPC-Marketers-Need-to-Know
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Promote within Facebook feeds
Instant, easy setup
Target specific demographics
Age
Interests
Locations
5. Facebook
https://www.facebook.com/business/mobile-app-ads
145Millionapp
installs
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You need to know more about your users
How they found your app
The types of devices
How they use the app
Return rates to the app
Error reporting
Data
There is a lot of noise
6. Measure & Track
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Google Mobile App analytics
Flurry
DistimoFlightpath
App Annie
Nielsen
InMobi
comScore Link Google Analytics to your Google Play account
Google Play Referral Flow
Similar to attribution modelling for GA.
Track effectiveness of marketing campaigns
(blogs/articles/ad campaigns/traffic sources etc)
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SDKs are available
iOS
Web applications
Android
http://www.google.com/analytics/mobile/
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7. Dont stop
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Make sure you have a framework
to support these 7 activities
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The 7key points
1.Develop an app thats worth downloading
2. Agree on the metrics
3. Build the value proposition
4.Utilise the app store
5. Encompass online strategies
6.Keep measuring7. Keep the momentum
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Thank you for listening
@scotthague
google.com/+IntegratedchangeNet
facebook.com/IntegratedChange
i t t d h t
http://www.slideshare.net/scotthague