Scott Hague HANDI Health Apps

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    @scotthague

    google.com/+IntegratedchangeNet

    facebook.com/IntegratedChange

    www.integratedchange.net

    From testing to distributiongetting

    your app out there and noticed.

    http://www.slideshare.net/scotthague

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    Gartner estimates 100bn apps to be

    downloaded in 2013

    60 app stores

    930,000 iPhone and 870,000 Android apps

    33,000 unique health apps

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    Where does your app feature in all of this?

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    Mobile strategy can become

    OVERWHELMEDwith

    the technology

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    A change of mind set

    Patients are our customers

    Your app is a product. Market

    It like one.

    What we demand from retail and banking,

    we should demand from mobile healthcare

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    The app store is no different

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    40%made no money from their last app

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    WHY?

    Discoverability is a major problem

    High expectations from free apps

    Too many app stores

    Device fragmentation

    Poor quality apps

    Overcrowded app stores

    Overpopulated app stores

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    Promotion is high on the agenda -

    It should be the same for you.

    State of the Industry survey App developer conference, Los Angeles, November 2013

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    What about the 60%?

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    All good companies respond to

    their communities.

    When launching an app, we are trying to build acommunity.

    Establish a relationship

    Earn a two-way communication

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    Start

    Early

    www.businessmodelgeneration.com/canvas

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    Existing Insights

    Google analytics patterns of keyword data?

    First 7 months of 2013, www.nhs.ukreceived

    195,524,674 visits 99 million came from a smartphone/tablet

    734,000 from social media

    Source: www.tecmark.co.uk/nhs-website-analytics/

    https://www.whatdotheyknow.com/

    http://www.nhs.uk/http://www.nhs.uk/
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    1. Develop a great app

    User Experience.

    MVP

    Create a target profile/Prospect Profile/Persona

    Problem solving.

    Poor understanding of mobile

    Source: IBM/eConsulancy

    33%user experience

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    2. Be clear on the metrics

    Brand growth

    Condition education, awareness

    Early diagnosis and treatment

    Revenue Analyse readmission rates

    Seasonal trends

    Research data

    In-app purchases

    ROI

    But

    We are not doing it for the money.

    So what are you doing it for?

    To save money.

    What are you investing to do that?

    10,000

    So, how will you measure that?

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    Getting your app noticed

    can seem like

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    Appency

    iAd

    InMobi

    AdMob

    Fiksu

    Facebook Mobile App Install Ads

    Millennial Media

    TapJoy

    Flurry App Circle

    Localytics

    Playhaven

    Chartboost

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    A leap of faith

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    3. The value proposition

    WhatWhat

    WHY

    Check these out:

    Simon Sinek

    http://www.ted.com/talks/simon_sinek_how_great_leaders_inspire_action.html

    http://www.inflexion-point.com

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    4. The App Store

    http://www.integratedchange.net/app-store-optimisation-what-you-need-to-know

    60%of the apps in the app store have never been

    downloaded

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    4. App Store Optimisation (ASO)

    Use singular form words

    Try to avoid long-tail keywords

    No need to repeat the category nameits already included

    http://www.integratedchange.net/app-store-optimisation-what-you-need-to-know

    Build your page to be visually appealing (icons, images, videos)

    Keep your description clear and concise and above the fold

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    but wait.

    90%

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    79%retry an app only once if it

    failed first time

    31%the app should load in 2seconds or less

    Source: Compuware: What Consumers Really Need and Want

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    5. Digital Marketing

    Blogger outreach

    Online PR geared towards building the brand

    Remember to use the telephone make manual contact

    Source and contact relevant journalists manually

    Utilise app discovery publisher programs - YouAppi and Appi

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    5. Free tools!

    Smart app banners - FREE

    App Store Short Links - FREE

    https://developer.apple.com/appstore/resources/marketing/index.html

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    PPC enhanced campaigns

    Instant

    Click to download

    App indexing/deep links

    Keywords trigger your ads

    Geographic targeting

    5. Google AdWords

    http://searchenginewatch.com/article/2242614/AdWords-Enhanced-Mobile-Campaigns-5-Things-PPC-Marketers-Need-to-Know

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    Promote within Facebook feeds

    Instant, easy setup

    Target specific demographics

    Age

    Interests

    Locations

    5. Facebook

    https://www.facebook.com/business/mobile-app-ads

    145Millionapp

    installs

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    You need to know more about your users

    How they found your app

    The types of devices

    How they use the app

    Return rates to the app

    Error reporting

    Data

    There is a lot of noise

    6. Measure & Track

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    Google Mobile App analytics

    Flurry

    DistimoFlightpath

    App Annie

    Nielsen

    InMobi

    comScore Link Google Analytics to your Google Play account

    Google Play Referral Flow

    Similar to attribution modelling for GA.

    Track effectiveness of marketing campaigns

    (blogs/articles/ad campaigns/traffic sources etc)

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    SDKs are available

    iOS

    Web applications

    Android

    http://www.google.com/analytics/mobile/

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    7. Dont stop

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    Make sure you have a framework

    to support these 7 activities

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    The 7key points

    1.Develop an app thats worth downloading

    2. Agree on the metrics

    3. Build the value proposition

    4.Utilise the app store

    5. Encompass online strategies

    6.Keep measuring7. Keep the momentum

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    Thank you for listening

    @scotthague

    google.com/+IntegratedchangeNet

    facebook.com/IntegratedChange

    i t t d h t

    http://www.slideshare.net/scotthague