SCCEINSTITUTE 2017: YOURBEST E&C TRAINING TODAY · Micro-learning or “Bite-sized” learning...
Transcript of SCCEINSTITUTE 2017: YOURBEST E&C TRAINING TODAY · Micro-learning or “Bite-sized” learning...
1
SCCE INSTITUTE 2017:
YOUR BEST E&C TRAINING TODAY
GREG WALTERS
2
�We all have the same goal (great training) – what we need are methods to get there.
�Do these consistently, you will get that result.
SYSTEMS NOT GOALS
�From Ethics Hell to Heaven
MY STORY
3
�2017 Update
�Basics of Presentation Skills
�Bonus MaterialBonus MaterialBonus MaterialBonus Material
THREE PARTS
�Attention – new ways to get it, keep it,
use it.
�Information Technology – new
challenges and opportunities.
�Focus on Risks not Compliance – no
more check the boxes and call it a day.
PART ONE – 2017 UPDATE
4
�Workplace – Diverse generations, cultures, levels of IT sophistication plus international workers providing global expertise. Different exposure to ethics rules.
�RESULT: Decline of generalized training RESULT: Decline of generalized training RESULT: Decline of generalized training RESULT: Decline of generalized training and need for targeted training.and need for targeted training.and need for targeted training.and need for targeted training.
1ST THEME 2017 -- ATTENTION
�Micro-learning or “Bite-sized” learning
�Mobile Learning or M-Learning
�Gamification
�Low Tech SolutionsLow Tech SolutionsLow Tech SolutionsLow Tech Solutions: Schedule Learning Earlier in the Day
HOW TO GET ATTENTION IN 2017
5
�Social Norms
�Social Proof
�Create and Maintain Robust Ethics Culture
ATTENTION - TRAINING
�How is it going?
CHECK IN
6
VIDEO ONE ATTENTION
�Which one is your audience?
MEASURE: HOW DID YOU MAKE THEM
FEEL?
7
�IT is mission critical.
�Like Personnel or Funding.
�Cybersecurity is the most important
aspect of IT.
�Integrity of Data is the most
important aspect of Cybersecurity.
2ND THEME 2017 – NEW WORLD VIEW
� Almost 20% of the SCCE sessions involve IT Almost 20% of the SCCE sessions involve IT Almost 20% of the SCCE sessions involve IT Almost 20% of the SCCE sessions involve IT Topics(!) Topics(!) Topics(!) Topics(!)
� E&C is dependentdependentdependentdependent on Technology
� Technology Transcends Borders
� IT Attention Training – Games and Virtual Reality
� IT creates records. Records create transparency and accountability.
2ND THEME -- TECHNOLOGY
8
�Does your organization view IT as mission-
critical?
� If not, then a “Who moved my cheese”
moment.
QUESTIONS
�No More “Check the Box” (static view of risks)
�Proactive Risk ManagementProactive Risk ManagementProactive Risk ManagementProactive Risk Management----Based CultureBased CultureBased CultureBased Culture
�First stepFirst stepFirst stepFirst step – Name the greatest risks.
�Second Step Second Step Second Step Second Step – What options do we have to prevent them or mitigate them?
� Third Step Third Step Third Step Third Step – How do make our organizations robust against unknown risks?
3RD --2017 -- RISKS NOT COMPLIANCE
9
�2017 Summary -- Attention, IT and
Risk Management
�Presentation and Audience Skills – A
Short but Incisive Review
PART TWO
�Great Presentations TAKE TIME (and
energy)
DON’T KID YOURSELF
10
� If you can get about 80 per cent of your audience interested and attentive in your presentation – you are doing
as best as humanly possible.
GET REAL
�When presenting Data or Research
Results – be sure you have cites.
CAN YOU BACK THAT UP?
11
�Limit of Attention Span
�Break Presentation into 20 Minute segments
�Refocus attention every 20 Minutes
20 MINUTES
�Blank out
DON’T BE AFRAID TO
12
� SPECIFIC rules for using PowerPoint
POWERPOINT
EVERY SLIDE TELLS A STORY
13
WARNING!
�Slides are like Billboards
THREE SECOND RULE
14
�Use Large Font (30 size or more)
�6 words or so per slides.
�Use images deliberately.
�Refer to handout.
RULES OF THUMB
REMEMBER
15
DANGER!!!
What is HIAMS?
� One o f HUD ’s Tr ans fo rmat ion I n i t i a t i ves
� Rep laces HPS and SPS w i th a s y s tem t ha t Rep laces HPS and SPS w i th a s y s tem t ha t Rep laces HPS and SPS w i th a s y s tem t ha t Rep laces HPS and SPS w i th a s y s tem t ha t
p r ov ides much mo re f unc t i ona l i t yp r ov ides much mo re f unc t i ona l i t yp r ov ides much mo re f unc t i ona l i t yp r ov ides much mo re f unc t i ona l i t y
� Web ba sed s y s tem, Web b a sed s y s tem, Web b a sed s y s tem, Web b a sed s y s tem, wh i ch i s a c cess ib le
r emote l y, a s l ong as u se r has access to t he
HUD ne two rk
� Au tomates a lmos t a l l p hases o f HUD ’s Au tomates a lmos t a l l p hases o f HUD ’s Au tomates a lmos t a l l p hases o f HUD ’s Au tomates a lmos t a l l p hases o f HUD ’s
A cqu is i t i on p r ocess . A cqu is i t i on p r ocess . A cqu is i t i on p r ocess . A cqu is i t i on p r ocess . Spans p l ann ing ,
r equ is i t i on ing , so l i c i t a t ions , awa rds ,
c l o seout , and pos t -awa rd p r ocesses .
� Moves HUD towa rds a p aper le ss p r ocess .Moves HUD towa rds a p aper le ss p r ocess .Moves HUD towa rds a p aper le ss p r ocess .Moves HUD towa rds a p aper le ss p r ocess .
� Au tomates a nd s t r eaml ines p r ocessses .Au tomates a nd s t r eaml ines p r ocessses .Au tomates a nd s t r eaml ines p r ocessses .Au tomates a nd s t r eaml ines p r ocessses .
Reduces r edundant da ta en t r y and au tomates
r ou t ing and app rova ls . E l im ina tes excess i ve
app rova l s i gna tu res .
� I n teg ra tes w i th HUDCAPS f i nanc ia l s y s tem. I n teg ra tes w i th HUDCAPS f i nanc ia l s y s tem. I n teg ra tes w i th HUDCAPS f i nanc ia l s y s tem. I n teg ra tes w i th HUDCAPS f i nanc ia l s y s tem.
I n t he f u tu re , w i l l a l so i n teg ra te w i t h I CFS I n t he f u tu re , w i l l a l so i n teg ra te w i t h I CFS I n t he f u tu re , w i l l a l so i n teg ra te w i t h I CFS I n t he f u tu re , w i l l a l so i n teg ra te w i t h I CFS
and and and and SAMSSAMSSAMSSAMS
What does it mean to me?
� The way you do bus i ness w i l l c hange
� Planned Act ions wil l be created and routed
for approval in HIAMS
� GTRs and GTMs wil l bui ld the RCS, including
SOWs and other support ing documents in
HIAMS
� Budget Off ic ia ls (or others responsible for
enter ing funding l ines) wi l l enter funding
information in HIAMS
� Requests wi l l be routed e lectronical ly to
Approvers and Reviewers
� HUDCAPS Funds Reservation/Commitment
wil l automatical ly take place through an
interface with HIAMS
� Users wil l be able to v iew status of invoices
and payments
� Users can run and rev iew reports in HIAMS
� Electronical ly routes to OGC and OSDBU
30
HUD INTEGRATED ACQUISITION MANAGEMENT
SYSTEM
16
PLENTY OF BADNESS
� Bullets
� Sub Bullets--Sub-sub Bullets
� Small font
� Smaller font
� Tiny dancer font
� Betcha cant read this! ! !!!
� Ultra small font - i l legal in most jur isdictions
� Oh say can you see, by the dawn’s early l ight, what so proudly we hai l , by the dawn’s early
l ight, oh say can you see that star spangled banner yeah away, for the land of the free and the
home of the brave………..
� Extremely cr it ical point . More fine print. Subject to change without notice. If you can read
me, you are too close..
BULLETS CAN BE FATALBULLETS CAN BE FATALBULLETS CAN BE FATALBULLETS CAN BE FATAL
17
POWERPOINT IN HELL
�Why we are distracted?
3 MINUTE RULE
18
�23 minutes to get back on task
BACK IN THE GAME
�Outline
�Request for Questions
�Contact information
�Need to print slides
�Handout larger than 1 page
NO
19
JAW DROPPING MOMENT
�GSA Waste, Fraud and Abuse
VIDEO TWO
20
�Bonus Material
�Questions
�Handout
PART THREE
�Training is its own reward
RETURN ON LEARNING
21
� General to specific
� Relax and Participate
HOW TO ASK QUESTIONS
�Neuroscientists Say Multitasking Literally
Drains the Energy Reserves of Your Brain.
BONUS -- MULTITASKING ISN’T
22
BONUS: SMART PHONES MAKE YOU DUMB
�Seinfeld Calendar method
�System not goal
BONUS: HOW TO REACH A GOAL
23
5 MINUTE WARNING
BOOK RECOMMENDATIONS
24
BLACK SWAN
READY PLAYER ONE
25
�The Stairway to Heaven
MY STORY, CONTINUED IN 2017
� Shorter is better (not 2 ½ hours)
� New Topics (not same stuff every year)
� Unscheduled (As the need arises)
� Dynamic (Don’t Read anything -- use Videos, Games,
Good PowerPoint Slides)
� Personal (topic pertains to small audience)
� Frequent (Reflect Changes in Laws, Scandals, etc.…)
HEAVEN IS THE EXACT OPPOSITE
26
�Direction Going -- Explicit Steps to follow
�Expression of Empathy -- Praise efforts, acknowledge difficulty,
�Meaning Making -- “why is it important”
FINALLY, USE MOTIVATIONAL LANGUAGE
THEORY
THANK YOU!