SCCEINSTITUTE 2017: YOURBEST E&C TRAINING TODAY · Micro-learning or “Bite-sized” learning...
Transcript of SCCEINSTITUTE 2017: YOURBEST E&C TRAINING TODAY · Micro-learning or “Bite-sized” learning...
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SCCE INSTITUTE 2017:
YOUR BEST E&C TRAINING TODAY
GREG WALTERS
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�We all have the same goal (great training) – what we need are methods to get there.
�Do these consistently, you will get that result.
SYSTEMS NOT GOALS
�From Ethics Hell to Heaven
MY STORY
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�2017 Update
�Basics of Presentation Skills
�Bonus MaterialBonus MaterialBonus MaterialBonus Material
THREE PARTS
�Attention – new ways to get it, keep it,
use it.
�Information Technology – new
challenges and opportunities.
�Focus on Risks not Compliance – no
more check the boxes and call it a day.
PART ONE – 2017 UPDATE
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�Workplace – Diverse generations, cultures, levels of IT sophistication plus international workers providing global expertise. Different exposure to ethics rules.
�RESULT: Decline of generalized training RESULT: Decline of generalized training RESULT: Decline of generalized training RESULT: Decline of generalized training and need for targeted training.and need for targeted training.and need for targeted training.and need for targeted training.
1ST THEME 2017 -- ATTENTION
�Micro-learning or “Bite-sized” learning
�Mobile Learning or M-Learning
�Gamification
�Low Tech SolutionsLow Tech SolutionsLow Tech SolutionsLow Tech Solutions: Schedule Learning Earlier in the Day
HOW TO GET ATTENTION IN 2017
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�Social Norms
�Social Proof
�Create and Maintain Robust Ethics Culture
ATTENTION - TRAINING
�How is it going?
CHECK IN
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VIDEO ONE ATTENTION
�Which one is your audience?
MEASURE: HOW DID YOU MAKE THEM
FEEL?
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�IT is mission critical.
�Like Personnel or Funding.
�Cybersecurity is the most important
aspect of IT.
�Integrity of Data is the most
important aspect of Cybersecurity.
2ND THEME 2017 – NEW WORLD VIEW
� Almost 20% of the SCCE sessions involve IT Almost 20% of the SCCE sessions involve IT Almost 20% of the SCCE sessions involve IT Almost 20% of the SCCE sessions involve IT Topics(!) Topics(!) Topics(!) Topics(!)
� E&C is dependentdependentdependentdependent on Technology
� Technology Transcends Borders
� IT Attention Training – Games and Virtual Reality
� IT creates records. Records create transparency and accountability.
2ND THEME -- TECHNOLOGY
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�Does your organization view IT as mission-
critical?
� If not, then a “Who moved my cheese”
moment.
QUESTIONS
�No More “Check the Box” (static view of risks)
�Proactive Risk ManagementProactive Risk ManagementProactive Risk ManagementProactive Risk Management----Based CultureBased CultureBased CultureBased Culture
�First stepFirst stepFirst stepFirst step – Name the greatest risks.
�Second Step Second Step Second Step Second Step – What options do we have to prevent them or mitigate them?
� Third Step Third Step Third Step Third Step – How do make our organizations robust against unknown risks?
3RD --2017 -- RISKS NOT COMPLIANCE
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�2017 Summary -- Attention, IT and
Risk Management
�Presentation and Audience Skills – A
Short but Incisive Review
PART TWO
�Great Presentations TAKE TIME (and
energy)
DON’T KID YOURSELF
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� If you can get about 80 per cent of your audience interested and attentive in your presentation – you are doing
as best as humanly possible.
GET REAL
�When presenting Data or Research
Results – be sure you have cites.
CAN YOU BACK THAT UP?
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�Limit of Attention Span
�Break Presentation into 20 Minute segments
�Refocus attention every 20 Minutes
20 MINUTES
�Blank out
DON’T BE AFRAID TO
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� SPECIFIC rules for using PowerPoint
POWERPOINT
EVERY SLIDE TELLS A STORY
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WARNING!
�Slides are like Billboards
THREE SECOND RULE
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�Use Large Font (30 size or more)
�6 words or so per slides.
�Use images deliberately.
�Refer to handout.
RULES OF THUMB
REMEMBER
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DANGER!!!
What is HIAMS?
� One o f HUD ’s Tr ans fo rmat ion I n i t i a t i ves
� Rep laces HPS and SPS w i th a s y s tem t ha t Rep laces HPS and SPS w i th a s y s tem t ha t Rep laces HPS and SPS w i th a s y s tem t ha t Rep laces HPS and SPS w i th a s y s tem t ha t
p r ov ides much mo re f unc t i ona l i t yp r ov ides much mo re f unc t i ona l i t yp r ov ides much mo re f unc t i ona l i t yp r ov ides much mo re f unc t i ona l i t y
� Web ba sed s y s tem, Web b a sed s y s tem, Web b a sed s y s tem, Web b a sed s y s tem, wh i ch i s a c cess ib le
r emote l y, a s l ong as u se r has access to t he
HUD ne two rk
� Au tomates a lmos t a l l p hases o f HUD ’s Au tomates a lmos t a l l p hases o f HUD ’s Au tomates a lmos t a l l p hases o f HUD ’s Au tomates a lmos t a l l p hases o f HUD ’s
A cqu is i t i on p r ocess . A cqu is i t i on p r ocess . A cqu is i t i on p r ocess . A cqu is i t i on p r ocess . Spans p l ann ing ,
r equ is i t i on ing , so l i c i t a t ions , awa rds ,
c l o seout , and pos t -awa rd p r ocesses .
� Moves HUD towa rds a p aper le ss p r ocess .Moves HUD towa rds a p aper le ss p r ocess .Moves HUD towa rds a p aper le ss p r ocess .Moves HUD towa rds a p aper le ss p r ocess .
� Au tomates a nd s t r eaml ines p r ocessses .Au tomates a nd s t r eaml ines p r ocessses .Au tomates a nd s t r eaml ines p r ocessses .Au tomates a nd s t r eaml ines p r ocessses .
Reduces r edundant da ta en t r y and au tomates
r ou t ing and app rova ls . E l im ina tes excess i ve
app rova l s i gna tu res .
� I n teg ra tes w i th HUDCAPS f i nanc ia l s y s tem. I n teg ra tes w i th HUDCAPS f i nanc ia l s y s tem. I n teg ra tes w i th HUDCAPS f i nanc ia l s y s tem. I n teg ra tes w i th HUDCAPS f i nanc ia l s y s tem.
I n t he f u tu re , w i l l a l so i n teg ra te w i t h I CFS I n t he f u tu re , w i l l a l so i n teg ra te w i t h I CFS I n t he f u tu re , w i l l a l so i n teg ra te w i t h I CFS I n t he f u tu re , w i l l a l so i n teg ra te w i t h I CFS
and and and and SAMSSAMSSAMSSAMS
What does it mean to me?
� The way you do bus i ness w i l l c hange
� Planned Act ions wil l be created and routed
for approval in HIAMS
� GTRs and GTMs wil l bui ld the RCS, including
SOWs and other support ing documents in
HIAMS
� Budget Off ic ia ls (or others responsible for
enter ing funding l ines) wi l l enter funding
information in HIAMS
� Requests wi l l be routed e lectronical ly to
Approvers and Reviewers
� HUDCAPS Funds Reservation/Commitment
wil l automatical ly take place through an
interface with HIAMS
� Users wil l be able to v iew status of invoices
and payments
� Users can run and rev iew reports in HIAMS
� Electronical ly routes to OGC and OSDBU
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HUD INTEGRATED ACQUISITION MANAGEMENT
SYSTEM
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PLENTY OF BADNESS
� Bullets
� Sub Bullets--Sub-sub Bullets
� Small font
� Smaller font
� Tiny dancer font
� Betcha cant read this! ! !!!
� Ultra small font - i l legal in most jur isdictions
� Oh say can you see, by the dawn’s early l ight, what so proudly we hai l , by the dawn’s early
l ight, oh say can you see that star spangled banner yeah away, for the land of the free and the
home of the brave………..
� Extremely cr it ical point . More fine print. Subject to change without notice. If you can read
me, you are too close..
BULLETS CAN BE FATALBULLETS CAN BE FATALBULLETS CAN BE FATALBULLETS CAN BE FATAL
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POWERPOINT IN HELL
�Why we are distracted?
3 MINUTE RULE
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�23 minutes to get back on task
BACK IN THE GAME
�Outline
�Request for Questions
�Contact information
�Need to print slides
�Handout larger than 1 page
NO
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JAW DROPPING MOMENT
�GSA Waste, Fraud and Abuse
VIDEO TWO
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�Bonus Material
�Questions
�Handout
PART THREE
�Training is its own reward
RETURN ON LEARNING
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� General to specific
� Relax and Participate
HOW TO ASK QUESTIONS
�Neuroscientists Say Multitasking Literally
Drains the Energy Reserves of Your Brain.
BONUS -- MULTITASKING ISN’T
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BONUS: SMART PHONES MAKE YOU DUMB
�Seinfeld Calendar method
�System not goal
BONUS: HOW TO REACH A GOAL
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5 MINUTE WARNING
BOOK RECOMMENDATIONS
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BLACK SWAN
READY PLAYER ONE
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�The Stairway to Heaven
MY STORY, CONTINUED IN 2017
� Shorter is better (not 2 ½ hours)
� New Topics (not same stuff every year)
� Unscheduled (As the need arises)
� Dynamic (Don’t Read anything -- use Videos, Games,
Good PowerPoint Slides)
� Personal (topic pertains to small audience)
� Frequent (Reflect Changes in Laws, Scandals, etc.…)
HEAVEN IS THE EXACT OPPOSITE
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�Direction Going -- Explicit Steps to follow
�Expression of Empathy -- Praise efforts, acknowledge difficulty,
�Meaning Making -- “why is it important”
FINALLY, USE MOTIVATIONAL LANGUAGE
THEORY
THANK YOU!