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Scaling Confluence: From Performance to People
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Transcript of Scaling Confluence: From Performance to People
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Scaling Confluence
From performance to people
Tim Colson, SW Architect, Cisco**The views expressed in this presentation are mine and do not necessarily reflect the views of Cisco.
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Who is Tim?
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Who is Tim?Geek!
• Microbiology
• Internet Developer
• Systems Architect @ Cisco
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Who is Tim?Geek!
• Microbiology
• Internet Developer
• Systems Architect @ Cisco
Collaborator
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Who is Tim?Geek!
• Microbiology
• Internet Developer
• Systems Architect @ Cisco
Collaborator
Confluence User since v1.0
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Why am I here?
2004 2005 2006 2007 2008 2009
500K+pages?
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Why am I here?Experience with rapid growth and large scale wiki
2004 2005 2006 2007 2008 2009
500K+pages?
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Why am I here?Experience with rapid growth and large scale wiki
Over 70,000 users
2004 2005 2006 2007 2008 2009
500K+pages?
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Why am I here?Experience with rapid growth and large scale wiki
Over 70,000 users
250,000 pages / 4,000 spaces
2004 2005 2006 2007 2008 2009
500K+pages?
![Page 10: Scaling Confluence: From Performance to People](https://reader034.fdocuments.in/reader034/viewer/2022052523/5557f41fd8b42ae31c8b464b/html5/thumbnails/10.jpg)
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Why am I here?Experience with rapid growth and large scale wiki
Over 70,000 users
250,000 pages / 4,000 spaces
~6K active contributors (30d)
2004 2005 2006 2007 2008 2009
500K+pages?
![Page 11: Scaling Confluence: From Performance to People](https://reader034.fdocuments.in/reader034/viewer/2022052523/5557f41fd8b42ae31c8b464b/html5/thumbnails/11.jpg)
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Why am I here?Experience with rapid growth and large scale wiki
Over 70,000 users
250,000 pages / 4,000 spaces
~6K active contributors (30d)
~25K total contributors (4yrs)
2004 2005 2006 2007 2008 2009
500K+pages?
![Page 12: Scaling Confluence: From Performance to People](https://reader034.fdocuments.in/reader034/viewer/2022052523/5557f41fd8b42ae31c8b464b/html5/thumbnails/12.jpg)
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Why am I here?Experience with rapid growth and large scale wiki
Over 70,000 users
250,000 pages / 4,000 spaces
~6K active contributors (30d)
~25K total contributors (4yrs)
~300-400K views daily 2004 2005 2006 2007 2008 2009
500K+pages?
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Scalable Collaboration
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Scalable Collaboration
4
SW HW
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Scalable Collaboration
4
SW
(User Activity)3
HW
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Scalable Collaboration
4
SW
(User Activity)3
ConfigurationHW
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Scalable Collaboration
4
SW
(User Activity)3 Innovation
ConfigurationHW
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Scalable Collaboration
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SW(User Activity)3 Innovation
ConfigurationHW
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SW + HW
Cluster?
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SW + HW
Cluster?Confluence rocks on a single node!
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SW + HW
Cluster?Confluence rocks on a single node!
Cluster adds complexity and width
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SW + HW
Cluster?Confluence rocks on a single node!
Cluster adds complexity and width
Recommendations
• Version 2.x - Tim says “Meh”
• Version 3.x - Tim says, “Yay!”
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SW + HW
Cluster?Confluence rocks on a single node!
Cluster adds complexity and width
Recommendations
• Version 2.x - Tim says “Meh”
• Version 3.x - Tim says, “Yay!”
Approach
• big honkinʼ servers
• separate instances
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SW
All ur UX belong to us!
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SW
All ur UX belong to us!
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SW
User Experience
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SW
User Experience
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Drop down for 3,500 spaces = FAIL!
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SW
User Experience
8
Drop down for 3,500 spaces = FAIL!
Paging 50,000 users = FAIL!
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SW
User Experience
8
Drop down for 3,500 spaces = FAIL!
Paging 50,000 users = FAIL!
People search returns 6 of 500 “Tims” = FAIL!
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SW
User Experience
8
Drop down for 3,500 spaces = FAIL!
Paging 50,000 users = FAIL!
People search returns 6 of 500 “Tims” = FAIL!
Approach
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SW
User Experience
8
Drop down for 3,500 spaces = FAIL!
Paging 50,000 users = FAIL!
People search returns 6 of 500 “Tims” = FAIL!
Approach
• customi[sz]ation (more later), training, policy, configuration
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SW
User Experience
8
Drop down for 3,500 spaces = FAIL!
Paging 50,000 users = FAIL!
People search returns 6 of 500 “Tims” = FAIL!
Approach
• customi[sz]ation (more later), training, policy, configuration
• feedback to Atlassian
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SW
Web 2.0 Integration
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SW
Web 2.0 Integration
Must be bullet proof
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SW
Web 2.0 Integration
Must be bullet proof
Instability leads to Instability
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SW
Web 2.0 Integration
Must be bullet proof
Instability leads to Instability
9
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SW
Web 2.0 Integration
Must be bullet proof
Instability leads to Instability
Approach: limit exposure
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Scalable Collaboration
10
SW
Innovation
ConfigurationHW
(User Activity)3
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User Activity
Complex Markup
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{style}{section}{column:width=70%}{panel:borderStyle=solid|borderColor=#e6e6e6|bgColor=#FFFFFF|}{center}h1. *Milestone*{align:center}{table-plus}| !img7.jpg!| milestones |{table-plus}{align}h6. {color:black}Click the +*buttons*+ below {align:center}{section}{section}[!roadmapspic3.bmp!|http://zed.cisco.com/confluence/display/CPDA/Milestones]{align}{include:Team}{toc:minLevel=4}{column}
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User Activity
Complex Markup
At risk: UX, Adoption, Collaboration, Support
11
{style}{section}{column:width=70%}{panel:borderStyle=solid|borderColor=#e6e6e6|bgColor=#FFFFFF|}{center}h1. *Milestone*{align:center}{table-plus}| !img7.jpg!| milestones |{table-plus}{align}h6. {color:black}Click the +*buttons*+ below {align:center}{section}{section}[!roadmapspic3.bmp!|http://zed.cisco.com/confluence/display/CPDA/Milestones]{align}{include:Team}{toc:minLevel=4}{column}
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User Activity
Complex Markup
At risk: UX, Adoption, Collaboration, Support
Approach: forums, blogs, screen casts
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{style}{section}{column:width=70%}{panel:borderStyle=solid|borderColor=#e6e6e6|bgColor=#FFFFFF|}{center}h1. *Milestone*{align:center}{table-plus}| !img7.jpg!| milestones |{table-plus}{align}h6. {color:black}Click the +*buttons*+ below {align:center}{section}{section}[!roadmapspic3.bmp!|http://zed.cisco.com/confluence/display/CPDA/Milestones]{align}{include:Team}{toc:minLevel=4}{column}
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User Activity
Macros & Plugins
12
0 macros50%
1-4 macros43%
>57%
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User Activity
Macros & Plugins
Approach: governance / separate instances
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I get coffee while it loads... then it’s FAST!
0 macros50%
1-4 macros43%
>57%
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User Activity
Access Restrictions
13
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User Activity
Access RestrictionsPerceived need and fear
13
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User Activity
Access RestrictionsPerceived need and fear
Web site vs. Collaborative space
13
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User Activity
Access RestrictionsPerceived need and fear
Web site vs. Collaborative space
Scalability issue
13
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User Activity
Access RestrictionsPerceived need and fear
Web site vs. Collaborative space
Scalability issue
13
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User Activity
Access RestrictionsPerceived need and fear
Web site vs. Collaborative space
Scalability issue
Approach: training, policy, tricks
13
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User Activity
Support
Approach
• Consolidate requests inside the enterprise
• Feedback to Atlassian14
ITUser Support
???? ??
???? ??
? ???? ??
???? ??
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Scalable Collaboration
15
SW
(User Activity)3 Innovation
ConfigurationHW
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Configuration
Policy affects Usage
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... or ...
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Configuration
Space!
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Configuration
Space!
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Scalable Collaboration
18
SW
(User Activity)3 Innovation
ConfigurationHW
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Innovation
Good vs. Evil
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“...technologies are morally neutral
until we apply them.”
- William Gibson
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Enterprise Theme
250 authors
35 spaces
2,500 pages
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Enterprise Theme
250 authors
35 spaces
2,500 pages
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25,000 authors
3,500 spaces
250,000 pages
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Innovation
Theme & Spacemap
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Innovation
Theme & Spacemap
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Innovation
Theme & Spacemap
21
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Innovation
Metrics & Analytics
Approach: SQL on Confluence DB
22
0
25
50
75
100
2007 2008 2009 2010
ContentCollaboration ?
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Innovation
Rogue Servers
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Innovation
Rogue ServersWhat are they?
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Innovation
Rogue ServersWhat are they?
Why care?
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Innovation
Rogue ServersWhat are they?
Why care?
Approach
• Embrace them!
• Engage them!
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Summary
24
Large scale collaboration is more than just SW + HW.
Tim Colson @ gmail/yahoo/me dot com
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Scaling Confluence
From Performance to People
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Charles MillerConfluence Architect
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Numbers
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0
1,250
2,500
3,750
5,000
Average response time (in ms) for various Confluence operations
2.10.3 3.0-beta2
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0
750
1,500
2,250
3,000
Average response time (in ms) for various Confluence operations (Clustered)
2.10.3 3.0-beta2
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Throughput
2.10.3
3.0-beta2
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Throughput
2.10.3
3.0-beta2
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Throughput
2.10.3
3.0-beta2
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CPU Idle (8 cores)
2.10.3 ~30%
3.0-beta2 ~5%
http://confluence.atlassian.com/display/DOC/Performance+Testing+Scripts
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On the Roadmap
• Improved page moving and reordering for large spaces
• Improvements for instances with large numbers of spaces
• Improve user management
• Continue to work on performance, clustering, stability, documentation
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Mind the Gap
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You Are Going to Need It
• Change Control
• System Monitoring
• Load Testing
• Staged Upgrades
• Tuning
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Tuning• Database
• Application Server
• Operating System
• JVM
• Confluence
Don’t be afraid to ask for help.
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Clustering
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User Management
• Number of users and groups
• Number of groups per user
• Response time for external user management
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Log Monitoringhttp://confluence.atlassian.com/display/DOC/How+to+audit+Confluence+-+enabling+user+access+logging
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{cache}
{future}
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Plugin Management
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Customi[sz]ation
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confluence.atlassian.com
• Operating Large or Mission Critical Confluence Installations
• Performance Tuning
• Configuring a Large Confluence Installation
(These links will be available from the summit wiki)
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Talk to us
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Talk to us
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Talk to us
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Talk to us