Sap Solman Charm Normal Correction

Change Request Management

Normal Correction with Change Request Management

SAP Solution Manager

h t t p : / / w w w . l i n k e d i n . c o m / i n / s o l u t i o n m a n a g e r

W e n c e s l a o L a c a z e

Change Request Management – Normal Correction Lifecycle

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Table of Contents

Versioning ..............................................................................................................................................................................3 Author Bio ..............................................................................................................................................................................3 Landscape Preparation: ....................................................................................................................................................4 Users Preparation: ..............................................................................................................................................................4 Project Preparation.............................................................................................................................................................4 Cycle overview......................................................................................................................................................................5 Start the Maintenance Cycle............................................................................................................................................5

Create the Change Request .........................................................................................................................................5 Aprove the Change Request ............................................................................................................................................7

Authorize change ............................................................................................................................................................7 Create the Transports ...................................................................................................................................................8 Start the corrections ......................................................................................................................................................9

The Maintenance Cycle................................................................................................................................................... 11 Release the Transports.............................................................................................................................................. 11 Import in QA .................................................................................................................................................................. 12

Start the Testing Phase................................................................................................................................................... 14 Import in Production ...................................................................................................................................................... 16

Start the import in Production ............................................................................................................................... 16 Close the Change Document......................................................................................................................................... 18



Versioning Version Change Date

1.0 Original 10/06/2008

2.0 Webpage Link. 23/06/2008

Author Bio

My name is Wenceslao Lacaze and I’ve been working as a SAP basis

Administrator and Solution Manager Consultant for the last 8 years.

I’m a Techno-Functional SAP Solution Manager Subject Matter Expert (SME), I

Design, Build and Implement the product using “Run Sap” Methodology.

I have developed a very extended experience with medium and large scaled

SAP installations in several (multi)national environments.

I am based in Argentina, but work all around the World.

I work directly for clients or via an agency.

I do speak Spanish, Italian and English fluently.

You can contact me at:

Email: [email protected]

http://www.linkedin.com/in/solutionmanager

You can found more papers at :

http://wlacaze.googlepages.com/home



Landscape Preparation: For this Demo we use 3 client inside Solution Manager

• 801 Development

• 802 Quality

• 803 Productive

Users Preparation: We create 5 diferent users and profiles

Creates and confirm the Change Request

Categorizes, Approve and monitors Change Request.

Is the Steering Committee in the Change Management

Implements a change, and hands it over to the Tester

Test changes and ajust the Change Document Status

Manages and coordinates software logistics

Project Preparation We create a project and 1 Maintenace cycle



Cycle overview

Start the Maintenance Cycle The Change Manager set the Maintenance Cycle in “Development with Release Phase”

Create the Change Request

The Requester logon to SM and run the transaction CRMD_ORDER.



Click in the Button “Normal Correction”, if you don’t have add manually in “Extra � Settings �

Specific � Push Button 1 = SDCR

This is the Main Change Request Window.

For create a Normal Correction you need to identify some information:

• Description

• SoldTo Party

• Requestor

• Change Manager

• Change Advisory Board

• Ibase/Component

• Description of the Change

Then Save.



Aprove the Change Request The Change Advisory Board decide wich kind of change document are necessary for this change.

document , in this case select Normal Correction(Maintenace) and save.

Authorize change

The Change Manager recive the notification and then select “Authorize Change Request”

When the Change Manager approve the Change Document, Solution Manager change the

document to Authorized and Create a new Normal Correction Document.

The Change Manager open the Normal Correcion 800000170 and select “In Development” in the

TaskList



Create the Transports

Now the Normal Correction is in Status “In Development”.

The Project Leader ,Change Manager or Developer inside Solution Manager create the New

Transport Request.

Solution Manager ask for the Request Owner, Short Descriotion and the developer who make the

tasks, the system create 2 transport in the development system, 1 for Customizing, 1 for

Workbench,



Start the corrections

Tthe Developer logon to Solution Manager and and open the Normal Correction 8000000170.

Inside the Tasklist select “Logon to System”

Inside the Development system(SMR-801) , the developer make some change and Save.

The Satellite System (SM4-801) ask for a request,



The Developer select the request SM4K900051 Created for AOMEADM with the TASK

SMK4900052 for DEVELOPER

Then the Developer release his Task SM4K900052 ,

The Developer return to SOLUTION MANAGER and in “Test Instruction” put the instruction to the

Tester, then move the Normal Correction to “Complete Development”



The Maintenance Cycle

Release the Transports

At this point the Change Manager release the transport Request manually using the transacction

SCMA and then execute the task “Release transport Request”

Right Click over “Release Transport Request” and select “Schedule”



The Change Manager select the Execution Data and then run

The System show the Transport Request ready for release

Import in QA

The Change import the transport in QA Environment



Solution Manager show the Execution Data

Change Manager select the Import parameters and then start the process



Start the Testing Phase The Change Manager move the Phase of the Maintenance Cycle to Test to make the integration test

The Tester logon to solution Manager and open the Normal Correction, Read the Test Instrucction

, then use the TASKLIST for connect to the TEST system.



In the TEST System check the value

The TESTER return to SOLUTION MANAGER and write the Test Report, then in the TASKLIST

select “Confirm Successful Test”

At this point the Normal correction is in Status Consolidated



Import in Production The Change Manager move the Phase to Go-Live to start the imports in the Productive enviroment

Start the import in Production

The change Manager run the “Import Transport Request”

Select the import execution and run the transaction



The Requester logon to the Production for check the import, if is correct change the Normal

Correction to “Production Status”.

The Normal correction is in Production status.

When the Normal Correction change the status to “Production”, the Change document change

automatic to “Implemented” the status



Close the Change Document The Change Manager control all the documentation and then move the Change Request to

“Confirms Realization”.

The Change Request in Status “Confirmed” closing the cycle for this maintenace.

Sap Solman Charm Normal Correction

Technology

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