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Transcript of SAP SFDC Integration - Pervasive...
512.231.6000 - 512.231.6010 fax - www.pervasive.com
SAP – SFDC Integration
Building and Delivering Fast, Robust Solutions
Bill Ross
Sr. Sales Engineer
SUCCESS THROUGH AGILITY2
Agenda
• Pervasive SAP Adapter
• Pervasive SAP-SFDC templates(s)
• Customer Successes
• Pervasive Data Integrator Universal
• Questions
SUCCESS THROUGH AGILITY3
How can I exchange information between Salesforce.com and SAP?
What information should I exchange?
How do I include a hosted application like Salesforce.com in process
automation?
How quickly can I leverage the rich Sforce Web Services API?
Do I need to learn the complex SAP API’s?
Integration Challenges
SUCCESS THROUGH AGILITY4
Terms and Acronyms
SAP -
Systems, Applications, and Products (in data processing)
BAPI –
Business Application Programming Interface
JCo –
Java Connector
ABAP –
Advanced Business Application Programming
R/3 –
Real-time / Three-tiered Architecture
ECC
ERP Central Components
SUCCESS THROUGH AGILITY5
Terms and Acronyms
NetWeaver -
SAP’s SOA stack
XI –
eXchange Infrastructure
WSDL –
Web Service Definition Language
SOAP –
Simple Object Access Protocol
Components -
Pre-defined Service
SAP Integration Points
Salesforce Integration Points
SFDC – SAP Integration
512.231.6000 - 512.231.6010 fax - www.pervasive.com
Customer Success Cases
SUCCESS THROUGH AGILITY10
Order data synchronized between SAP and
Salesforce.com
Customer: Oxford University Press, part of the prestigious University of Oxford, is
the world's largest university press. It publishes more than 4,500 new books a year,
has a presence in over fifty countries, and employs some 4,800 people worldwide.
From scholarly works to bibles, college textbooks to children's books, the Press
covers a full range of titles.
Challenge: Oxford University Press needed to integrate its SAP records into
Salesforce.com rapidly with high reliability.
Solution: With Pervasive® Business Integrator™ Pro, bi-directional order
integration and uni-directional product integration inbound to Salesforce.com from
SAP was quickly and accurately achieved. In fact, the project moved from
discovery to completion in just 30 days. The bottom line: there were no issues with
lost data or time.
Fast results – 30 days from discovery to completion
Reliability – No lost data and no lost time
512.231.6000 - 512.231.6010 fax - www.pervasive.com
Pervasive Delivers Fast
Integration around SAP -
SFDC
ERP Integration – by the numbersCustomer Source/
Destination
Process
Checkpoint Software SAP and Siebel Accounts partners, users from Siebel.
Orders from SAP.
Oxford University
Press
SAP Orders – bidirectional. Product info from
SAP.
Zimmer Orthopedic SAP Account sync – SAP master. Revenue from
SAP to SFDC.
SunTrust Mulitple CRM's,
multiple locations
Large scale migration -1-Million Customer
records
Payment Processing Multiple sources,
including SFDC
Transferring data between multiple data
warehouses and applications
MTS SAP SAP integration, Back-up Salesforce data
Honeywell AS400 database Migrate multiple DB's
Honeywell SAP SAP-Salesforce –Oracle Data warehouse
synchronization
ADC
Telecommunications
SAP SAP task, ticketing Pricing synchronization
Siemens
Communications
SFDC, Siebel, Access,
custom files, Oracle
CDI project - sync customer data between
multiple apps
British Standards
Institute
SAP Find matching leads or existing Accounts in
SAP and generate them in SFDC if required.
IFG Group PLC Lotus Notes Downloading, decoding and archiving
attachments from Salesforce.com into
Adest system
Implementation
time
5 days (remote
implementation
2 weeks
10 days' effort during
longer rollout
1 month
1 day
2 weeks (remote
implementation)
5 days
2 weeks
4 weeks
2 weeks
1 week
3 weeks
512.231.6000 - 512.231.6010 fax - www.pervasive.com
Product Architecture
Comprehensive Product Architecture
Integration Manager
• Manages execution for multiple Integration Projects
• Scheduling
• Reporting
• Web enabled
Integration Services and Enterprise
Application AdaptersIntegration Services
• JCA, MDB, EJB, SOAP, and Web Services
Enterprise Application Adapter
512.231.6000 - 512.231.6010 fax - www.pervasive.com
Demonstration
SAP - Salesforce
Pervasive Professional Services
Instructor-led, hands-on sessions using real world scenarios to rapidly enable customers to
adopt and deploy Pervasive’s Integration software• Monthly training at Pervasive’s training center
• Webinars and Webcasts
• Pervasive Integration Technician Certification Program
Dramatically shorten the learning curve, reduce project lead times, and ensure a much
faster return on your Pervasive investment with on-site training
• Accelerate deployment and speed ROI
• Quickly develop integrations to fit your needs
• Minimize your overall integration costs
• Choose the training and service offerings you need
• Leverage Pervasive experience and expertise
Initial benchmarking/proof-of-concept, rapid client-oriented implementation and
deployment, and long-term consulting that allows your business to recognize value
immediately
Product Training for Integration Specialists
Fast Track Training and Implementation
Consulting Services