SAP – SFDC Integration

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    SAP SFDC Integration

    Building and Delivering Fast, Robust Solutions

    Bill Ross

    Sr. Sales Engineer

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    SUCCESS THROUGH AGILITY2

    Agenda

    Pervasive SAP Adapter

    Pervasive SAP-SFDC templates(s)

    Customer Successes

    Pervasive Data Integrator Universal

    Questions

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    How can I exchange information between Salesforce.com and SAP?

    What information should I exchange?

    How do I include a hosted application like Salesforce.com in processautomation?

    How quickly can I leverage the rich Sforce Web Services API?

    Do I need to learn the complex SAP APIs?

    Integration Challenges

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    Terms and Acronyms

    SAP -

    Systems, Applications, and Products (in data processing)

    BAPI

    Business Application Programming Interface

    JCo

    Java ConnectorABAP

    Advanced Business Application Programming

    R/3

    Real-time / Three-tiered Architecture

    ECC

    ERP Central Components

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    Terms and Acronyms

    NetWeaver -

    SAPs SOA stack

    XI

    eXchange Infrastructure

    WSDL

    Web Service Definition LanguageSOAP

    Simple Object Access Protocol

    Components -

    Pre-defined Service

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    SAP Integration Points

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    Salesforce Integration Points

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    SFDC SAP Integration

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    Customer Success Cases

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    Order data synchronized between SAP andSalesforce.com

    Customer: Oxford University Press, part of the prestigious University of Oxford, isthe world's largest university press. It publishes more than 4,500 new books a year,has a presence in over fifty countries, and employs some 4,800 people worldwide.From scholarly works to bibles, college textbooks to children's books, the Presscovers a full range of titles.

    Challenge: Oxford University Press needed to integrate its SAP records intoSalesforce.com rapidly with high reliability.

    Solution: With Pervasive Business Integrator Pro, bi-directional orderintegration and uni-directional product integration inbound to Salesforce.com fromSAP was quickly and accurately achieved. In fact, the project moved fromdiscovery to completion in just 30 days. The bottom line: there were no issues withlost data or time.

    Fast results 30 days from discovery to completion Reliability No lost data and no lost time

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    Pervasive Delivers FastIntegration around SAP -SFDC

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    ERP Integration by the numbersCustomer Source/

    Destination

    Process

    Checkpoint Software SAP and Siebel Accounts partners, users from Siebel.

    Orders from SAP.

    Oxford Univers ity

    Press

    SAP Orders bidirectional. Product info from

    SAP.

    Zim m er Or thope dic SAP Account sync SAP maste r. Revenue fr om

    SAP to SFDC.

    SunTrust Mulitple CRM's,

    multiple locations

    Large s cale migration -1-Million Custome r

    records

    Payment Processing Multiple sources,including SFDC

    Transferr ing data betwe en m ultiple datawarehouses and applications

    MTS SAP SAP integration, Back-up Salesforce data

    Honeywell AS400 database Migrate multiple DB's

    Honeywell SAP SAP-Salesfor ce Oracle Data warehouse

    synchronization

    ADC

    Telecommunications

    SAP SAP task, ticketing Pricing synchronization

    SiemensCommunications

    SFDC, Siebel, Access,custom files, Oracle

    CDI project - sync custome r data betwe enmultiple apps

    British Standards

    Institute

    SAP Find matching leads or existing Accounts in

    SAP and generate them in SFDC if required.

    IFG Group PLC Lotus Notes Dow nloading, decoding and archiving

    attachments from Salesforce.com into

    Adest system

    Implementation

    time

    5 days (rem ote

    implementation

    2 week s

    10 days' effort during

    longer rollout

    1 month

    1 day

    2 weeks (remote

    implementation)

    5 days

    2 week s

    4 week s

    2 week s

    1 week

    3 week s

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    Product Architecture

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    Comprehensive Product Architecture

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    Integration Manager

    Manages execution for multiple Integration Projects Scheduling Reporting Web enabled

    Integration Services and EnterpriseApplication AdaptersIntegration Services

    JCA, MDB, EJB, SOAP, and Web Services

    Enterprise Application Adapter

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    Demonstration

    SAP - Salesforce

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    Pervasive Professional Services

    Instructor-led, hands-on sessions using real world scenarios to rapidly enable customersto

    adopt and deploy Pervasives Integration software Monthly training at Pervasives training center

    Webinars and Webcasts Pervasive Integration Technician Certification Program

    Dramatically shorten the learning curve, reduce project lead times, and ensure a muchfaster return on your Pervasive investment with on-site training Accelerate deployment and speed ROI Quickly develop integrations to fit your needs Minimize your overall integration costs Choose the training and service offerings you need Leverage Pervasive experience and expertise

    Initial benchmarking/proof-of-concept, rapid client-oriented implementation and

    deployment, and long-term consulting that allows your business to recognize valueimmediately

    Product Training for Integration Specialists

    Fast Track Training and Implementation

    Consulting Services