SAP S/4HANA Asset Management Learning Journey and Roadmap

PUBLIC

Rachel Romanoski,

Solution Manager – Digital Assets

April, 2021

SAP S/4HANA – Asset ManagementLearning Journey and Roadmap

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Disclaimer


SAP Solution Overview for Maintenance Operations

What’s New with SAP S/4HANA Asset Management Best Practices

Focus Topics for 2021 and Beyond

Demo for Reactive Maintenance

RISE with SAP What is it and How to Get Started

Q & A

Ag

en

da

Solution Overview


Functional Locations

and Equipment

Specifications,

Drawings, and Work

Permits

Maintenance

Plans

Sensor Data &

Predictive

Insights

Failure Modes

Maintenance Order

Task List &

OperationsSpatial Asset

Management

Spare Parts

Measurement

Readings &

Inspections

Connect with new

collaborative networks

Connect assets with Industry

4.0 for real-time insights

Connect strategy, planning and

execution processes

Connect operations across the

supply chain and enterprise

Intelligent Asset and Service Management Suite


Maintenance & Service Operations Planning & Orchestration

Maintain Asset master data for operations including;

maintenance plans, task lists, equipment characteristics,

and spatial data

Screen demand and evaluate work priority or task

deferrals with risk-based assessments.

Orchestrate order readiness optimized coordination

between procurement and other logistic support teams

Build work package to plan activities in detail, including

time, material, tools, safety permits and documentation

Leverage planning buckets defined by scope to

effectively manage maintenance and service backlog

Solutions in Scope:

SAP S/4HANA Asset Management


Maintenance & Service OperationsScheduling & Dispatching

Optimize work and resource schedules using

advanced rules, automatic routing and scheduling

Dispatch in real time to optimally match work to

technician availability and skills

Intelligently source and manage third party resources

through Crowd Sourcing and Partner Collaboration

Schedule Maintenance and Service, identify capacity

bottlenecks and level work center utilization

Monitor schedule compliance metrics of planned vs

actual work completed

Solutions in Scope:

SAP S/4HANA Asset Management for

Resource Scheduling

SAP Field Service Management


Maintenance & Service OperationsExecution & Reporting

Identify poor performing assets to continuously

improve maintenance strategies

Capture and track work history, failure modes, labor

time and materials consumed.

Embedded real-time costing and analytics monitor

compliance to maintenance budget

Manage and process all work types including work

request and orders, inspection rounds and checklists

Solutions in Scope:

SAP S/4HANA Asset Management

SAP Asset Manager*


Maintenance & Service OperationsEnvironmental, Health & Safety

Enable an end-to-end process for identifying and

dealing with all manner of hazards and risks

Provide a centralized solution to track all types of

incidents, investigation and corrective actions

Central repository for all compliance requirements

from enterprise down to specific equipment

Provide an end to end process to create execute and

monitor change effectively within an organization

Full electronic support for controlling hazardous

work using permits and isolation procedures

Solutions in Scope:

SAP Work Clearance Management

SAP Incident Management

SAP EHS for Asset Management


Maintenance & Service OperationsSpatial Asset Management*

Seamlessly integrate with GIS and business spatial data

providing end-to-end spatial workflows

Create and Manage geometry: points, lines,

polygons for maintenance business objects

Dynamic segmentation with multiple sets of attributes

associated with any portion of an existing linear feature

independently of where it begins or ends

Use a linear referencing method as a mean to describe

and locate a position along the length of the linear asset.

*New Solution Bundle with Linear Asset Management and Geo-Enablement Framework for EAM Available starting Q3 2021

Solutions in Scope:

SAP Geo-Enablement Framework for

Asset Management

SAP Linear Asset Management

Move from Alphanumeric to Spatial and improves

efficiency by driving business transactions from a Map

from desktop or mobile device

Maintenance Management

Best Practices


End-to-end Maintenance Management Processes with SAP S/4HANA

Planning &

Orchestration

Execute &

CloseIdentify Schedule &

Dispatch

How is Maintenance Work generated?

• Maintenance Process Phases

• Screen Maintenance Requests and Backlog

• Risk-based Event Prioritization

• Group work based on scope or time

• Approval and Preparation

• Manage work center utilization

• Maintain flexible schedule periods

• Monitor non-working times

• Must-Start On constraints and last acceptable completion

• Share and Collaborate on Schedules

• Monitor Schedule Attainment

• Process all work types

• Leverage Work Instructions

• Capture work history, failure modes, labor time and materials consumed

• Work Permits

• Mobile enabled processes for offline execution

Analyze• Analyze MTTR and MTBF

• Identify Bad Actors and common failures

• Monitor costs – baseline, planed, and actual across work

How do you prioritize and prepare work packages and monitor order readiness?

How do you manage capacity, utilization and optimize resources?

How do we perform work quickly, correctly, and safely?

How can we continuously improve maintenance strategies, costs, and equipment uptime?

• Reactive Maintenance – Work requests

• Proactive Maintenance

• Improvement Maintenance

• Operational and Overhead Maintenance

• Condition Monitoring

• IoT/Predictive Monotiling


What’s New! – Discover SAP Best Practice Explorer

New!

New!

New!

New!

S/4HANA Cloud Asset Management New Scope Items (Available Since 2011)

• 4HH - Reactive Maintenance

• 4HI – Proactive Maintenance

• 4VT – Improvement Maintenance

• 4WM – Operational and Overhead Maintenance

• 43R – Maintenance Resource Scheduling (License Scope Item)*

• 3YE – Asset Central Integration (License Scope Item) *

New Phase Model Approach! (Available Since 2011)

• New best practice ‘process phases’ to track the life cycle of the

maintenance processes as an alternative to ‘System and User statuses’

used previously

• Available with new Scope Items only for both maintenance requests and

maintenance orders

• Phase and Sub-phases uses for selection criteria to permit or prohibit

transactions.

• Manual or Automatic

• Phase Control code allows to control transition of phases – similar to user

status

• Check out this blog post for more details!

https://blogs.sap.com/2021/04/12/new-phase-model-for-the-maintenance-processes-in-s-4hana-cloud/


Focus Topics 2011 CE and beyond

Maintenance Management*

▪ Simplified configuration of business processes (2011)

▪ Reactive Maintenance Work , Proactive Maintenance Work ,

Improvement Order (tight integration with EPPM) (2011)

▪ Operational Maintenance Work (minor work, operator work)

Overhead Work in Maintenance (2011)

▪ New standard user roles – “Supervisor”(2011)

▪ Support of industry standards (e.g. ISO 14224) (2011)

▪ Intelligent Scenario for Damage Code Prediction (2102)

▪ Phase Control Codes (2102)

▪ Damage Code Machine Learning (2105)

▪ Perform Maintenance Jobs (2105)

Additional key capabilities:

▪ Master data management (Floc/Equi, BOMs, TLs,…)

▪ Resource Scheduling (RSH)

▪ Document Mgmt., Cost Approval, APIs, Analytics etc.

Asset Intelligence Network, Asset Strategy & Performance Management, Predictive Maintenance & Service complete the offering as Intelligent Asset Management Suite


Best Practice Process – Reactive Maintenance

Today: Process control via system status of several business objects

New: “Best Practices” E2E-Prozess via process phases and new concept for user statuses

▪ Available in Notification, Order and Maintenance Plan

▪ Allowed configurations for process variants and process control

EROF FREI TABG ABGS

INITInitiation

SCRNScreening

PLANPlanning

PREPPreparation

APPRApproval

SCEDScheduling

EXECExecution

CLOSClosure

POSTPost-Execution

Simplified Status Management to guide users along the process

▪ ✓ In Clarification Status: Confirmed by <User>

▪ 🛇 Change Management triggered Status: In Process by <User>

▪ ⏳ Permit for Crane Status: Requested

▪ …

……


Work Request Screening

Work Activity Planning

Work ApprovalWork

PreparationScheduling & Dispatching

Work ExecutionPost Work Execution

Closure

Work Request(proactive) optional

Confirmation

E2E Process

Business

Objects

Optional – as additional “gate-keeping” step for selected preventive activities!

▪ Screen incoming work request

▪ Clarify/enrich details on reported event

▪ Prioritize event and approve (for work) or reject

Optional – create work order in phase “Activity Planning”

▪ Validate and adjust (if needed) scope of preventive work

▪ Submit for approval

Optional –approve work in e.g. adjusted scope

▪ Do cost approval for planned work scope

▪ Do order release (e.g. PR/PO creation) with submit for work preparation

▪ Prepare work (material, tools, etc.)

▪ Monitor order readiness by availability of materials and external services

▪ Submit order / operations for scheduling

▪ Arrange and optimize sequence of operations in a given time window (aligned with production)

▪ Assign resources to operations

▪ Submit for work execution

▪ Execute work (pre- and main-work activities)

▪ Capture time progress and/or time and material consumption

▪ Confirm main work is done with handover to production;

▪ Move-on to post-work activities

▪ Execute post-work activities


▪ Capture malfunction data (optional)

▪ Submit for closure

▪ Receive and process incoming documents (invoices)

▪ Settle order and business close

optionaloptionalWork Order(proactive)

Maintenance Plan (S/4HANA Cloud)

Best Practice Process - Proactive Maintenance



Work ApprovalWork



Closure

Confirmation

E2E Process

Business

Objects

▪ Prepare work (material, tools, etc.)

▪ Monitor order readiness by availability of materials and external services

▪ Submit order / operations for scheduling

▪ Arrange and optimize sequence of operations in a given time window (aligned with production)

▪ Assign resources to operations

▪ Submit for work execution

▪ Execute work (pre- and main-work activities)


▪ Confirm main work is done with handover to production

▪ Move-on to post-work activities

▪ Execute post-work activities


▪ Capture malfunction data (optional)

▪ Submit for closure

▪ Receive and process incoming documents (invoices)

▪ Settle order and business close

Project Definition (S/4HANA Cloud)

Work Order(Improvement)

▪ Create work order and plan work activities in detail (internal/external), time, material, tools, relationships etc.) with reference to a project (align time, cost, etc.)

▪ Re-use task list, existing work orders etc.)

▪ Submit for approval

▪ Do cost approval for planned work scope

▪ Do order release (e.g. PR/PO creation) with submit for work preparation

Best Practice Process - Improvement Work Process


Work Request Initiation

Work Request Screening


Work ApprovalWork



Closure

Work Order

(“Operational”)

Confirmation

Business

Objects

▪ Time confirmation has to be simplified (depending on the level of work/ complexity)

▪ E.g.:

▪ Material/ Services is also planned in this order type

▪ Linkage of order/ops across orders needed

▪ Settlement is the same compared to reactive – cost elements are different (allocation structure –follow-up needed with CO)

Process

▪ No screening needed

▪ No Work Request” or other notification needed for this process

Specifics to Process

(Delta/Difference to Re-active)

Examples:

Work executed by operation teams, maintenance on behalf of ops

(support/assistance from maintenance people), cleaning/prep

equipment for maintenance, operator’s round

XX

▪ Full functional work order needed along the phases as due to different depth of work respective planning, approval etc. might be needed. In most cases and along the phases, an expediting might be needed.

Best Practice Process -“Operational and Overhead Work”

in Maintenance Management

Demo – Reactive Maintenance


Fiori App to Create Maintenance Requests*

INIT

Initiation

SCRN

ScreeningPLAN

Planning

PREP

PreparationAPPR

Approval

SCED

Scheduling

EXEC

Execution

CLOS

Closure

POST

Post-

Execution

SAP Demo

Technician


Fiori App for Maintenance Request screening*

INIT

Initiation

SCRN

ScreeningPLAN

Planning

PREP

PreparationAPPR

Approval

SCED

Scheduling

EXEC

Execution

CLOS

Closure

POST

Post-

Execution

Maintenance Supervisor


New Risk-based Event Prioritization-Matrix*

Likelihood

Co

ns

eq

uen

ze

s

INIT

Initiation

SCRN

ScreeningPLAN

Planning

PREP

PreparationAPPR

Approval

SCED

Scheduling

EXEC

Execution

CLOS

Closure

POST

Post-

Execution

Valuation of risk of an event

based on▪ Possible consequences

▪ Likelihood of occurrence

Automatic derivation of order

priority based on the risk

Flexible customer specific

configuration of the Matrix



Fiori Apps to Manage the Maintenance Backlog*

INIT

Initiation

SCRN

ScreeningPLAN

Planning

PREP

PreparationAPPR

Approval

SCED

Scheduling

EXEC

Execution

CLOS

Closure

POST

Post-

Execution

Maintenance work can be organized via

Planning Buckets, by

▪ Defining “maintenance windows”

▪ Creation of single or repetitive Planning Buckets

▪ Flexible definition of Planning Buckets according

– Plant

– Planner Group

– Work Centre

– Technical Objects



SAP S/4HANA Asset Management for Resource Scheduling

INIT

Initiation

SCRN

ScreeningPLAN

Planning

PREP

PreparationAPPR

Approval

SCED

Scheduling

EXEC

Execution

CLOS

Closure

POST

Post-

Execution

▪ Identify capacity bottlenecks of maintenance work

centers.

▪ Consider Operations, sub-operations and

maintenance plans

▪ Get insight with graphical and list views and

operations on timelines.

▪ Take action and schedule and dispatch work.

▪ Level the work and reschedule and reassign set of

operations.

▪ Create and refine schedules.

Maintenance Scheduler


New Fiori App - Perform Maintenance Jobs for Technician*

INIT

Initiation

SCRN

ScreeningPLAN

Planning

PREP

PreparationAPPR

Approval

SCED

Scheduling

EXEC

Execution

CLOS

Closure

POST

Post-

Execution

New ‘Perform Maintenance Jobs’

application for Technician to

▪ The Assigned to Me allows technician to pick an

assigned operations which are already assigned.

▪ The Latest Scheduled Finish suggests that the

job should be finished by the time.

▪ The Subphase defines the current state of the

job. There are 3 default subphases considered:

▫ Ready for Execution

▫ Work in Execution

▫ Work Paused

Technician


New Fiori App - Perform Maintenance Jobs for Technician*

INIT

Initiation

SCRN

ScreeningPLAN

Planning

PREP

PreparationAPPR

Approval

SCED

Scheduling

EXEC

Execution

CLOS

Closure

POST

Post-

Execution

Perform Maintenance Jobs:

▪ Easy visualization can help technician

to see the amount of work done,

remaining work

▪ Enter time confirmations, spare parts for

performed work

▪ Malfunction Data can be seen and

recorded like Effects, Breakdown

information, duration, detection method

etc.

Technician


Fiori App to Analyze Costs*

INIT

Initiation

SCRN

ScreeningPLAN

Planning

PREP

PreparationAPPR

Approval

SCED

Scheduling

EXEC

Execution

CLOS

Closure

POST

Post-

Execution

Embedded real-time cost

analytics, including

▪ Estimated Costs

▪ Planned Costs

▪ Baseline Costs

▪ Actual Costs

*This is the current state of planning and may be changed by SAP at any time without notice

Technician

Roadmap


S/4HANA Maintenance Management

Enable risk and criticality assessment during the maintenance planning

• Evaluate the risk associated with the deferral of a maintenance task to a future time

and resolve or reduce risk by evaluating various mitigation strategies

• Prioritize maintenance tasks based on the evaluated risk and effectively manage the

maintenance workload

Standardized and optimized management of the maintenance backlog for

recurring maintenance periods

• Define recurring maintenance periods (such as maintenance windows) with time and

scope

• Gain visibility into coverage of the spare parts needed to execute the maintenance

work expected during the period

Flexible workflow for maintenance orders

• Increase flexibility through the ability to configure multiple approval levels and

preconditions for each approval level

Improved activity management at engineer and task level

• Improved administration for supervisors, i.e., Drag and drop planning board and

mobile administration

What’s New Our Vision and Roadmap

Closed Loop integration through SAP S/4HANA and Asset Performance

Management Suite

Ability to leverage machine learning (ML) algorithms to proactively

manage your maintenance activities

• Interpret the long text in work notifications and suggest failure codes

• Interpret the long text in work notifications and display lists of work notifications and

work orders that resolved a similar problem

Enable external collaboration with service providers and subcontractors

• For assets requiring extremely high technical knowledge for effective maintenance,

help for maintenance planners in collaborating with external subcontractors

Identification of cost “bad actors” in planned and unplanned maintenance

• Know when to replace poorly performing assets by projecting the long-term impact of

the cost of maintaining them and improve budget compliance without jeopardizing

asset reliability or availability

Integrated Scheduling and Dispatching with SAP Field Service

Management

• Combine workflows for both mid term scheduling and short term, sub day

dispatching with route optimization and re-scheduling

Maintenance planning helps reduce unplanned work but can create a rigid cyclic operation that is not matched to real maintenance needs. Dynamic maintenance

planning, based on latest intelligence allows forward planning to prioritize work over time, plan projects and coordinate needed resources

What’s new in SAP S/4HANASAP S/4HANA Roadmap

https://blogs.sap.com/2021/03/22/asset-management-in-sap-s-4hana-cloud-2102/

https://roadmaps.sap.com/board?range=CURRENT-LAST&PRODUCT=42F2E964F4E71EDAA6A0DD317C2CC0E5#Q2%202021


Learn More!

➢ SAP.com

➢ Interactive Roadmap for Asset Management

➢ S/4HANA Best Practice Explorer

➢ S/4HANA Asset Management Link Collection

➢ Asset Management in SAP S/4HANA Cloud 2102

➢ Asset Management in SAP S/4HANA Cloud 2011

➢ New Phase Models for Maintenance processes in S/4HANA Cloud

https://www.sap.com/products/supply-chain-management/asset-management-eam.html

https://roadmaps.sap.com/board?PRODUCT=42F2E964F4E71EDAA6A0DD317C2CC0E5&range=CURRENT-LAST

https://rapid.sap.com/bp/#/browse/categories/sap_s%254hana/areas/cloud/packageversions/BP_CLD_ENTPR/S4CLD/2102/US/23/en

https://blogs.sap.com/2019/02/22/sap-s4hana-cloud-for-asset-management-the-link-collection/



https://blogs.sap.com/2021/04/12/new-phase-model-for-the-maintenance-processes-in-s-4hana-cloud/

RISE with SAP


ONE Offer

ONE Contract

Unmatched TCO

Comprehensive, intelligent,

customer-specific offering

Optional components

Additional services

Analyze how processes perform, get tailored recommendations, and benchmark against industry standards.

Tools and services from SAP to support your whole journey

that can be augmented by SAP’s strong ecosystem

Complement, extend and integrate with SAP, partner, or third-party solutions using the same data model and business services as SAP applications.

Digitize collaboration with all of your trading partners.

Offering components

SAP Business Process Intelligence

Discovery Reports

Custom Code Analyzer, Readiness

Check, Learning Hub

SAP S/4HANA Cloud

SAP Business Technology Platform

CPEA Credits

SAP Business Network,

Starter Package

On Infrastructure Provider of Choice*

Build YOUR Intelligent Enterprise


RISE with SAP: What’s really included?

S A P S / 4 H A N A C L O U DD e p l o y m e n t o f c h o i c e

S/4HANA Public Cloud

Or

S/4HANA Private Cloud

T O O L S & S E R V I C E SS A P B U S I N E S S

P R O C E S S I N T E L L I G E N C ED i s c o v e r y R e p o r t s

S A P B U S I N E S S T E C H N O L O G Y P L A T F O R M

P l a t f o r m S e r v i c e s

S A P B U S I N E S S N E T W O R KS t a r t e r P a c k *

Cloud Platform Enterprise Agreement Credits

(CPEA)

• For Public Cloud:

min 2k annual credit value, max cap 16K,

computed as 1% of annual net public cloud value

• For Private Cloud:

min 4k annual credit value, max cap 16K,

computed as 1% of annual net private cloud value

Embedded Services & Tools:

• Readiness Check

• Custom Code Migration App

• Learning Hub – Auto Attached as of RD02

• Identify and implement business process

improvements through process analysis

• Process Discovery opportunities through

Free Online One Time Report

• Receive tailored Recommendation

Ariba Network:

• Included: 2,000 documents, 1 ERP

Asset Intelligence Network:

• Included: 200 equipment units,

2 connections, and 10 partner portal invitees

Logistics Business Network:

• Included: 1000 documents and either (a) 1

Logistics Service Provider and one digital

forwarder or (b) 2 Logistics Service Providers

*SAP BTP and Network Starter Pack Accelerator packages are delivered provided customers do not already have the same already licensed

https://www.sap.com/documents/2020/07/fc6b527b-a67d-0010-87a3-c30de2ffd8ff.html


• Our strategic choice for companies ready to embrace the

future of ERP with a new implementation and

pre-defined processes

SAP S/4HANA Public Cloud SAP S/4HANA Private Cloud SAP S/4HANA On-Premise

Complete, modern, SaaS ERP Cloud value, traditional flexibility & full scope Total control and individualization

As a ProductAs a Service

ONE Data Model • ONE Semantic • ONE User Experience

Designed to provide innovation and

cloud value while allowing customers

to retain their investments by

converting their existing system(s)

Innovative, intelligent ERP for

customers that require maximum

control of their ERP system,

usually in their own data centers

or with existing IaaS partnerships

SAP S/4HANA: The right fit for every organization


SAP S/4HANA, Private Cloud Edition:

Traditional flexibility & scope + cloud value

SAP S/4HANA Private Cloud

Designed to provide innovation and

cloud value while allowing customers

to retain their investments by converting

their existing systems

• Full S/4HANA scope including LOB

and industry processes, supporting

25 industries

• Code enhancements & code

modifications supported

• Expert configuration via full

IMG access

• Operating Expense via subscription-

based commercial model

• Hyperscaler infrastructure to scale

up or down quickly

Cloud Value Innovation Simplicity

One SLA, One hand to shake

Rapid conversion of your existing

ERP/ECC environments to a modern,

cloud-based architecture

Prior ECC and partner solution

investments safeguarded

CapEX to OpEx with

a subscription-based commercial

model

Transformation to a pure SaaS-

based landscape at your pace

Partner add-ons allowed to enhance

competitive differentiation

Contact information:

Rachel Romanoski

SAP Solution Manager – Assets, Maintenance & Service

Houston, TX

[email protected]

Thank you.

mailto:[email protected]

SAP S/4HANA Asset Management Learning Journey and Roadmap

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