SAP Productivity Pak för Axfood - Welcome Home Page ... Conf 1310 Expandin… · •SAP Hana –...

Expanding horizons.

Emerging Technologies in

SAP Education

© 2011 SAP AG. All rights reserved. 2

90

1

10

minutes

bit of scene setting

topics


The future of work

really is changing

and quicker than

ever

© 2011 SAP AG. All rights reserved. 4 This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

Four forces shaping the future of learning technology


1. Globalisation of Work and Workers (and Learning)

Employee

Mentor

Peer

Partner

Candidate Customer

Manager

Contractor

5 Billion Mobile Users. Hollowing Out of Work. Transnational Workforce.

45% of Workforce today is contingent. Rapid Growth of MOOCs


2. Demographic Changes

Traditionalists Born 1925 to

1945

Baby

Boomers Born 1946 to

1964

Generation X Born 1965 to

1980

Millenials or

Generation Y Born 1981 and

after

Generation

2020 ? Born after 2002

Different Values

Different Ideas

Different Ways of Getting Things Done

Different Ways of Communicating

Different Ways of Learning

By 2020 over 50% of the Workforce will be born after 1981


Top 5 Things Millennials Want From Their Next Organisation:

1. Will develop my skills for the future.

2. Has strong values.

3. Offers customisable options in my benefits

and reward packages.

4. Allows me to blend work with the rest of my

life.

5. Offers a clear career path.

Source: Meister and Willyerd Harvard Business Review


Email usage is declining for younger generations


4. Consumerisation of IT

10 second rule

of Mobile apps

Source: 2012 Avanade Research


Changes

Paradigm shift is REALLY happening driven by globalisation, generational shifts

and technology uptake in the private realm.

Technology vendors and corporations need to respond to avoid being left behind.

Learning is increasingly becoming commoditised.. This means we need to think

about new models and new revenue streams.

At the same time much of the market for learning has not been addressed as

people had moved on whilst our offerings had not. (we see YOY reduction of

classroom training public training attendance)

SAP has a Learning Software business and a Learning Services business we are

responding in both areas to these changes.

How is SAP Education

Responding to these changes?

SAP Education Services Getting (more) Online, Getting Mobile.

1. SAP Learning Hub Cloud Access to ALL SAP Learning Content


SAP Learning Hub Easy access to SAP’s learning content anytime, anywhere, always up to date

Remove barriers to efficient and continuous

SAP learning and knowledge development

Keep your SAP workforce up to date to

reduce TCO and to unlock innovation

Hosted Platform

24/7, online, unlimited access

SAP Education‘s

learning content

Always up to date

SAP Eduction

News


SAP Learning Hub Content in detail

Ha

nd

bo

oks

eL

ea

rnin

g

OK

Ps

• > 900 handbooks

• Easy to read, browse and

searchable Flipbook

format

• Public and Academy titles

(not eAcademy)

• From overview level, e.g. • SAP Overview (SAP01)

• SAP Hana Introduction (HA100)

• Overview of SAP for Banking

(FS200)

• To advanced level, e.g. • SAP Hana – installation and

administration

• Sybase Unwired Platform – 2.1

Mobile Appl. Development Part 2

• Variant configuration - Modeling

• > 450 eLearning titles

• Interactive, multi-media

content

• Incl. assessments, demos

and exercises

• From overview level, e.g. • SAP Navigation (SAP129)

• SAP CRM Solution Overview

(SAPCRe)

• Business Processes in Financial

Accounting (AC010e)

• SAP Netweaver Application

Servicer Overview (SAPTEe)

• To advanced level, e.g. • BusinessObjects Webl Advanced

Report Design

• >150 OKP titles, incl.

>600 role-based

learning maps

• Early product training

providing firsthand

information on new

releases

• Delta on implementation,

upgrades and operation

• Available with Ramp-Up

of every new release

• >10.000 eBooks,

Simulations,

presentations, guides


SAP Learning Hub 3 easy steps to start learning

1 SEARCH

2 SELECT

3 LEARN


What customers say who have bought into

SAP Learning Hub

“We believe that learning is

transformative, which is the key

reason why we decided to use

SAP Learning Hub. And with our

own internal push towards

virtual, constant and global

learning, demonstrated by the

launch of the Next Generation

Learning concept of Our

University, we saw the use of

this site as a complementary

fit.”

See official SAP press release: SAP Education Delivers On-Demand Learning to Capgemini and CSC

http://www.youtube.com/watch?v=2GOLO9T3

TOI

http://www.sap.com/corporate-en/news.epx?category=ALL&articleID=19305&page=3&pageSize=10






http://www.youtube.com/watch?v=2GOLO9T3TOI



© 2011 SAP AG. All rights reserved. 18 Confidential

SAP Learning Hub Business Status

► First Launched Q2 2012

► 60+ customers have signed up

► > 11.000 paying subscribers

► Significant revenue generator

► Massive pipeline Q4 2013

2. SAP Learn Now Premium Mobile Learning Concept


SAP Learn Now *

SAP Learn Now Feature

Highlights include:

Full text of Class Books

Animated and/or Narrated

Graphics

SME Videos

Highlighting,

bookmarking, annotations

Exercises using

Workforce Performance

Builder simulations

Quizzes using Workforce

Performance Builder

assessments

Q/A using a built-in

interface with SCN

http://www.youtube.com/watch?v=0KNLFW2kdfQ&list=UUOCugwYjxBuJQ2lVJsbdlcQ


Purchase Course

Customer downloads free

SAP Learn Now app

from Apple App Store onto their

iPad

Customer

purchases course from

http://training.sap.com

or through their normal

Education Sales person

NOTE: The free App only needs to be downloaded once.

Further course purchases are downloaded into the same Course Manager App

http://training.sap.com/

http://training.sap.com/


Booking Confirmation

Customer receives booking

confirmation


Log In

Customer opens the App on the

iPad and accepts

the privacy statement

Customer

logs in using email address &

password from S-User

registration


Download and Consume Training

Customer downloads the course

which they have purchased

Customer

starts the SAP Learn Now

course

3. New Certification Crowd Sourced and Social.


What is new? SAP Certification Crowd Authoring

• Certified

individuals can

submit

questions via a

Crowd

Authoring

Portal and are

eligible for

rewards

Link

http://scn.sap.com/docs/DOC-44035


What is coming soon? SAP Credential Manager

Credential Manager™ is a hosted

solution that includes features that

automate daily credential program tasks

and offers a self-service platform to

certified individuals where you can

• view and track certification progress

• update personal information

• communicate with customer service

• publish verified credentials to

employers and customers

• download your certified logo

• request certificate resends

• access benefits

Credential verification –

• Customer or employer can search for

certified individuals by location

• Certified individual can publish credentials

to employer/customer

• Customer can request verification of

certified status

4. On Demand VLC Move from Scheduled to On Demand


Next generation of VLC:

Regional On Demand Scheduling

5. Education Social Channel SAP Community Network


SAP Community Network Facts


Education Pages on SCN *

Learn Now Integration

Learning Hub Integration

Specialist Blogs and Themed Webinars

Free Content

Link to Training Webshop

Engage in the conversation

http://scn.sap.com/community/training-and-education

SAP Education Software From 20th Century to 21st Century.

6. SAP Workforce

Performance Builder Push based Micro Learning.


Significantly Enhance User Knowledge

conserve & share expertise and speed up end-user adoption

User Knowledge = Process Confidence = End-User Adoption

© 2011 SAP AG. All rights reserved. 36 Internal

Why is WPB so efficient? *

*

*

*

Offline_Navigator_Office_Showcase_Package/Start Navigator Showcase.html

Desktop Assistant

Enhanced Microlearning Capabilities

Navigator Improvements

Context Sensitive Help Improvements

Fe

atu

res

Improve end-user productivity

Deliver relevant knowledge and assets directly to your workforce

Increase user adoption for new applications and changed processes

Mitigate business risks and increase data quality

Reduce internal support and help-desk efforts

Bu

sin

es

s Im

pa

ct

Workforce Performance Optimization Go Beyond Learning

WPB Videos/Desktop Assistant.wmv

Mobile Learning Solutions The Next Level Of Mobile Learning

WPB 9.2 Highlights

Playback On Mobile Devices

Mobile Performance Support – QR Codes

Authoring For Mobile Applications

Mobile Authoring

Fe

atu

res

Take the knowledge where ever you go

Turn wasted moments into productive time

Perfectly suited for on-the-job Performance Support

Facilitate location based training and enablement Bu

sin

es

s Im

pa

ct

WPB Videos/WPB QR Codes.wmv

7. Extended Enterprise LMS Helping our customers make learning a

profit centre

© 2013 SAP AG. All rights reserved. 40 Public

Training Management Systems Automate the Process of Instructor-Led

Training

E-Learning Platform Make e-Learning Possible

Make e-Learning Easy

Basic

Integrated Learning Application with Other Learning Components, ERP, HR

etc.

Advanced

Extended

Enterprise

Learning

Social

Learning

Talent

Management Other

Specialist

(regulatory,

compliance, etc.

other unique

needs)

Extended

The Evolution of Learning Management Systems (Bersin by Deloitte www.bersin.com)


SAP: Addressing the needs of the Learning Technology

Market

Customers asked us for a platform to:

Provide, sell and promote learning offerings

Provide learning self services over the public

internet

Track and monitor training registration, completion,

and ratings.

Automate processes for registration, booking,

flexible billing and correspondence

Reduce customer and internal training costs

Run external learning activities as a profit center

Software: SAP Learning Management plus SAP e-

Commerce

Process: SAP Education best practice plus global

customer co-innovation


SAP Extended Enterprise External Learning

Customers

Partners

Contractors

Distributors

Key Features Enable selling, promotion, and management of customer and partner training

Provide self-service for multiple roles via external front ends

Track and monitor external participant training

Automate registration, booking, flexible billing, and correspondence processes

Option for the Extended Learning Community

SAP Learning Solution

SAP ERP

Learner

Portal

8. Mobile Learning Learning Management on the Road


Mobile Learning Solutions – Key Figures & Rationale

Deliver training to all

relevant mobile platforms

¾ of device

activations in

enterprises go to

iOS *****

Take the knowledge

where ever you go

The future of corporate

learning (with WPB)

combined market

share of iOS and

Android

smartphones****

91%

of new devices in enterprise

environment are not Android or

iOS*****

0,3%

In 2015 the global mobile

workforce will rise to******

1.300.000.000

64%

of mobile workers

are carrying a

tablet*******

76%

of all companies

are supporting

BYOD********

Until 2015 the mobile learning

market in the United States alone will

increase to *

$8 billion

employees would prefer a job with less

pay but more flexibility in regards to

mobility **

2 out of 3

of the global workforce in

2030 will consist of

millennials – tech-savvy,

digital natives that have

special expectations ***

75%


Key Product Features

Browse and search for learning courses

Display mini-view and detail view of courses

View mandatory, booked, recommended , related

and predecessor/follow-up courses

Play podcasts, videos, flip supported epub and pdf,

and html format media types in the native device

supported players

View notifications for course confirmations,

cancellations, missing and expired qualifications

and mandatory trainings

Ability to book, cancel , locate on map and confirm

completion for learning courses

Ability to download learning content and play it

offline

Available for Apple iPad

Mobile Learning App Learning Anywhere – Scope Overview

9. SAP JAM Social learning and Video.


Social and Mobile and Video Learning with SAP JAM

Increasing Learning Effectiveness by

Accelerating Speed to Performance

• Everyone is connected - Everyone

can contribute and collaborate

• Intuitive self-directed informal search

across all modes

• Bite-sized JIT learning nuggets

• Enterprise class privacy and security

• Work anywhere via mobile

• Integration with LMS brings order to

chaos

10. SAP Communications

Centre by Ancile Prioritise and Manage Corporate

Communication in the Cloud.


Take content from anywhere and create campaigns


Track Compliance from the Cloud or your Device


The Future? SAP Learning Hub 2.0 - Vision The complete, cloud-based enablement solution

Web Sales SFSF Learning

Sales channel

Viral & Social Mkt.

& Dem. Gen. …


Questions?

SAP Productivity Pak för Axfood - Welcome Home Page ... Conf 1310 Expandin… · •SAP Hana –...

Documents

Transcript of SAP Productivity Pak för Axfood - Welcome Home Page ... Conf 1310 Expandin… · •SAP Hana –...