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SAP Cloud Reference Systems
Order-to-Cash (Third-Party Order Processing - Material)
Scenario Outline
© 2012 SAP AG. All rights reserved. 2
Content
Scenario Overview
Business Scenarios in a Reference System
Introduction
Typical Usage
Process Illustration
Usage Example 1: Order-to-Cash with Direct Sourcing - Fast Track
Usage Example 2: Exceptional Third-Party Order Processing for Stock Item
Scenario Overview Business Scenarios in a Reference System
Introduction
Typical Usage
© 2012 SAP AG. All rights reserved. 4
Business Scenarios in a Reference System
In a Reference System, you can experience
how a business scenario meets specific
requirements of a typical midsize company.
The following slides outline and illustrate
the individual process steps of a business
scenario as it has been realized in the
model company Almika.
For hands-on experience, you can take
advantage of the business scenario document,
which guides you through the process with
detailed step-by-step instructions.
© 2012 SAP AG. All rights reserved. 5
Introduction Order-to-Cash (Third-Party Order Processing - Material)
Scenario Introduction
Order-to-Cash (Third-Party Order Processing) is the business process
whereby a company creates a sales order and, based on that order, the
procurement is triggered to ship the products directly to the customer.
The Order-to-Cash (Third-Party Order Processing) scenario supports
companies to efficiently buy and resell products or goods in order to meet
customer demand. This scenario involves numerous business functions
within the enterprise – from sales and automated sourcing to delivery and
invoice creation.
Order-to-Cash (Third-Party Order Processing) is a procure-to-order
process. One logistic process (direct delivery) fulfills two business
processes (sales and purchase). The logistic process can be fully executed
by the sales representative. Order-to-Cash Third-Party Order Processing is
a key process for many companies, especially in the wholesale distribution
business.
Within this scenario all processes are seamlessly integrated supporting the
entire value chain from sales to financial accounting. As an example, the
scenario's Available-To-Promise (ATP) scheduling ensures accurate
information regarding the availability of required goods – enabling
companies to better keep their customer commitments.
© 2012 SAP AG. All rights reserved. 6
Typical Usage Order-to-Cash (Third-Party Order Processing - Material)
Order-to-Cash (Third-Party Order with Direct Sourcing) - Fast Track
Within a standard process, the company mainly acts as a distributor/reseller and
always performs a Third-Party Order process of products to their customers directly
from their suppliers.
The process begins when the customer requires a certain product. The sales
representative enters a sales order into the system which automatically triggers the
procurement process.
The ordered items will be delivered to the customer directly and the supplier notifies
the sales representative of the delivery.
The customer is billed via customer invoice processing.
Exceptional Third-Party Order Processing for Stock Item
The process begins when the customer requires a quote. The sales representative
enters a sales quote into the system. The customer accepts the quote but with an
earlier requested date. The sales representative generates a sales order out of it,
including the adjusted time lines. In that case, the sales representative decides to
fulfill the delivery externally to save delivery time.
In this alternative setup, the company normally delivers products from stock. But if
there is no inventory available or a time critical delivery is required, then the sales
representative can trigger the delivery of the product directly to the customer.
The customer is billed via customer invoice processing and the supplier invoice is
paid (based on the terms) upon receipt of the supplier invoice.
Process Illustration Usage Example 1: Order-to-Cash with Direct Sourcing - Fast Track
Usage Example 2: Exceptional Third-Party Order Processing
© 2012 SAP AG. All rights reserved. 8
Order-to-Cash with Direct Sourcing - Fast Track Order-to-Cash with Purchasing Contract
The sales
representative enters a
sales order.
As the ordered product
is an item delivered by
a third party supplier,
the system generates
an purchase order
automatically.
Once the supplier has
reported the delivery,
the sales representative
registers the Third-
Party delivery and
starts the customer
invoicing process.
Customer Invoice Sales Order
Sales representative Sales Representative Sales Representative
Sales Orders Third-Party Order Fulfillment Customer Invoicing
Process
Role
Work center
Form
Financial
Posting
Create Sales Order Enter Third-Party
Order Fulfillment Post Customer Invoice
Customer Invoice
Related Scenarios: • Financial Receivables
• Financial Payables
• Procure-to-Pay
The Third-Party Order
fulfillment confirmation
triggers the customer
invoice request
generation . The sales
representative can
review the invoice
request and post the
customer invoice.
© 2012 SAP AG. All rights reserved. 9
Exceptional Third-Party Order Processing for Stock Item Order-to-Cash with Supplier List Price (1/2)
Create and Approve
Sales Quote
The customer accepts
the quote. Using the
Follow-Up function, the
sales representative
generates a sales order
out of the quote.
The ordered product
can just be delivered in
time by a third party
supplier, the sales
representative adjusts
the ship-from fulfillment
to external.
Based on a telephone
call a customer requires
a sales quote. The
sales representative
creates the sales quote.
Before he can submit
the quote to the
customer, the sales
manager needs to
approve it.
New Business
Managing My Area
Sales Order
Sales Representative
Sales Manager
Sales Representative
New Business
Process
Role
Work center
Form
Financial
Posting
Create Sales Order
The buyer can consider
further procurement
possibilities by
reviewing the automatic
generated purchase
order.
Buyer
Purchase Requests
and Orders
Consider further
Procurement
Possibilities (optional)
Purchase Order
This optional step is detailed
in another business scenario
Once the supplier has
reported the delivery,
the sales representative
registers the Third-
Party delivery to start
the customer invoicing
process.
The Third-Party Order
fulfillment confirmation
triggers the customer
invoice request
generation. The sales
representative can
review the invoice
request and post the
customer invoice.
Customer Invoice
Sales Representative Sales Representative
Third-Party Order Fulfillment Customer Invoicing
Enter Third-Party
Order Fulfillment Post Customer Invoice
Customer Invoice
© 2012 SAP AG. All rights reserved. 10
Exceptional Third-Party Order Processing for Stock Item Order-to-Cash with Supplier List Price (2/2)
Post Supplier Invoice
The accountant
performs the clearing of
goods receipts and
invoice receipts.
The accountant then
checks the journal
entries to verify all
postings that were done
that day.
The Third-Party Order
fulfillment confirmation
triggers the supplier
invoice request
generation. The
accountant can review
the invoice request and
post the supplier
invoice.
Supplier Invoicing
Supplier Invoice
General Accountant General Accountant
Inventory Valuation
Process
Role
Work center
Form
Financial
Posting
Perform GR / IR
Clearing for Third-
Party Orders (optional)
Supplier Invoice Financial Posting This optional step is detailed
in another business scenario
Journal Entries
Related Scenarios: • Financial Receivables
• Financial Payables
• Procure-to-Pay
© 2012 SAP AG. All rights reserved. 11
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