San Francisco Small Business Week 2015 Program

sfsmallbusinessweek.comConnect and Register Online at:

#SFSBW2015

May 16-22, 2015

Celebrate Small Business

It is with great pleasure and excitement that I invite you to join me in celebrating the 11th Annual San Francisco Small Business Week. This year, “Celebrating Small Business,” will honor and recognize the diverse contributions from all of our small businesses.

I am so proud to dedicate this week in honor of the thousands of small businesses that drive our economy, create local jobs, innovate and inspire our communities. These small businesses anchor our diverse neighborhoods and shape the character of our world class city. It is their success that defines the heart and soul of our City. That’s why I continue to invest in services and programs that ensure our businesses start, stay, and grow right here in San Francisco.

We’ve established a variety of services and programs to help businesses navigate the challenges and complexities of opening and operating a business in the City. Through my Invest in Neighborhoods initiative, we effectively coordinate city resources – technical assistance, access to capital, façade improvements, neighborhood improvement grants and loans - to best serve the needs of small businesses and the environments where they will thrive. We’ve recently launched the Small Business Portal, a comprehensive online hub to best guide a small business’ engagement with City agencies as they seek to start, maintain and grow their business. Since its launch, more than 16,000 users have visited businessportal.sfgov.org to learn more about how to transform a great idea into a successful business. As the Portal receives numerous accolades,

we continue to improve and expand the portal to best meet the needs of our small businesses.

We’ve also expanded and strengthened our support for small business through improved permitting, assistance with American with Disabilities Act (ADA) compliance, assistance with rapid recovery after a disaster, and new marketing campaigns to encourage the promotion of our buy local campaign.

Together, these programs, are helping our small businesses succeed, but we must do more. I will continue to support the growth and development of our small businesses

Our Small Business Committee has lined up an exciting week of events and activities from May 16-22. It is my hope you will take advantage of the organized events, webinars and workshops, and networking opportunities that are available. Join me in celebrating San Francisco Small Business Week 2015. Let’s celebrate small businesses this week and every week!

Edwin M. LeeMayor, City and County of San Francisco

Greetings from the Mayor of San Francisco

Congratulations to our small business winners today! We are proud of your success. Your vision, courage and persistence are a valuable contribution to the health of our nation’s economy, as two out of every three net new jobs come from small businesses such as yours. We have been honored to support you as you have grown and prospered and we salute your accomplishments.

We at the SBA are dedicated to your continued success as we assist you to even greater heights. We are here to help others like yourselves who dream of starting a business of their own or who desire to expand and grow. We have reached record lending and contracting goals this year, and are focused on helping small businesses participate in the tremendous trade and exporting opportunities. As we reach out to all aspiring small business owners, especially to our veterans, women and underserved communities, your accomplishments will inspire them to reach their goals.

I’m pleased to share this celebration with you and to support your expert and dedicated San Francisco SBA team of professionals, as they are committed to your success. So, continue to boldly create, innovate, and soar. We will be your most enthusiastic champions.

Our special thanks to our generous sponsors and their support of the small businesses in our communities. We know that when small business wins, America wins. You make this nation great. Kind regards,

Donna J. DavisRegional Administrator(Serving Arizona, California, Guam, Hawaii and Nevada)U.S. Small Business Administration

Greetings from Donna J. Davis, Regional Administrator

Bank of America is honored once again to be the presenting sponsor for the 11th annual San Francisco Small Business Week. According to the Small Business Administration, small businesses are responsible for nearly 2/3 of new job creation in the country. The entrepreneurial spirit and innovative mindset required to create and grow small business is certainly alive and well in the Bay Area, and we are honored to participate in this celebration. Bank of America has a more than 100-year history in California. A. P. Giannini opened the doors of the Bank of Italy in San Francisco in 1904 before changing its name to Bank of America in 1930. In the past, we’ve funded major projects like the construction of the Golden Gate Bridge. More recently, we helped build AT&T Park and financed the renovation of the Ferry Building. This heritage of commitment lives on through our philanthropic efforts and the work we do every day to help small business owners grow and succeed. We continue to offer a variety of ways to provide more capital and local expertise to small businesses across the state. In 2014, Bank of America extended nearly $4.5 billion in credit to small businesses in California. Bank of America is also the largest investor in Community Development Financial Institutions (CDFIs), with more

than $1.3 billion in investments to more than 240 CDFI partners throughout the nation. CDFIs provide affordable loans, technical assistance and other resources that may not be accessible through more traditional channels. In addition, there are more than 350 dedicated Bank of America small business bankers throughout California. Having a dedicated group of small business bankers means customers will have convenient access to local specialists who can provide guidance and insights to help them understand the marketplace and make better decisions for their businesses. We are proud to serve as a sponsor and look forward to another great San Francisco Small Business Week. Whether you are attending Flavors of San Francisco, the Small Business Week Conference, or the various mixers and receptions happening all around this great city during this week’s celebration, we hope you enjoy the opportunities to learn and connect with others who can help you further the goals you have for your company. You make the Bay Area what it is…thank you!

Emily Shanks Small Business Banking Regional ExecutiveBank of America

Greetings from Bank of America’s Regional Executive

Join the Conversation: facebook.com/SanFranciscoSmallBusinessWeek @sfsmallbusiness #SFSBW sfsmallbusinessweek.com/blog/

Design: Troy Ziel / ZielCreative.com

May 16-12, 2015

Honorary HostsMayor Edwin Lee, City and County of San Francisco

Donna J. Davis, Regional Administrator, U.S. Small Business Administration

Emily Shanks, Small Business Banking Regional Executive, Bank of America

Co-ChairsMark Dwight, Small Business CommissionTaryn Taddeo, San Francisco Chamber of Commerce

Golden Gate Business AssociationEric GoforthPaul Pendergast

Office of Small Business/Small Business CommissionRegina Dick-Endrizzi

Renaissance Entrepreneurship Center/San Francisco Economic Development AllianceSharon Miller

San Francisco African American Chamber of CommerceBrigette LeBlanc

San Francisco Chamber of CommerceLisa Gordon

San Francisco Council of District Merchants AssociationsHenry KarnilowiczStephen Cornwell

San Francisco Small Business Development CenterAngel Cardoza

sf.citiJeremy Wallenberg

Small Business AdministrationHannah Kelley-Bell Marlow SchindlerTong Qin

Straus EventsBecca BloomMichelle MadridAllison SchaeferAdam Straus

USF Gellert Family Business Resource CenterMonika Hudson

Host Committee

Celebrate Small Business

#SFSBW15

Small Business Week Calendar of Events May 16-22, 2015More events listed on our website. Register online! www.sfsmallbusinessweek.com

Saturday, May 16thCitywide Sidewalk SalesThroughout San Francisco, neighborhood merchant associations create a fun atmosphere for shoppers.

Monday, May 18th

Flavors of San Francisco5:30 – 8:30PMCity View at Metreon, 135 4th Street, Fourth FloorCome mingle with Small Business Owners, connect with 70 Small Business resources and enjoy libations and tasty bites from San Francisco culinary entrepreneurs at our kick-off event. Sponsored by the Certified Development Companies of San Francisco (CDCs)

Tuesday, May 19thSan Francisco Board of Supervisors Awards3:30 – 4:30PMCity Hall, 1 Dr. Carlton B. Goodlett Pl.The San Francisco Board of Supervisors honor and recognize an exceptional small business from each of San Francisco’s 11 districts citywide.

MEGA Make Contact 6:00 – 8:00PMSF LGBT Center, 1800 Market St.Join us for one of the most diverse and dynamic business networking events of the season - the Golden Gate Business Association’s San Francisco Small Business Week MEGA MAKE CONTACT! Co-Hosted by the Golden Gate Business Association, Castro Merchants and the SF LGBT Center

AAPI: How to Succeed as an Asian-American Business Owner5:30 – 8:30PMPacific Heritage Museum, 608 Commercial St.Learn about programs and financing techniques that support Asian-owned businesses and hear from successful Asian entrepreneurs themselves! Great chance to meet and mingle with other business owners and community leaders at the networking reception to follow.Sponsored by East West Bank

Tuesday, May 19thLatino Entrepreneurs: Their Visions and Journeys6:00 - 9:00PMImpact Hub, 925 Mission St.Join us for an exciting conversation around the success stories of Bay Area Latino entrepreneurs who have dramatically reshaped the business landscape through their innovative ideas. Sponsored by Bank of AmericaCo-Hosted by LAM and Impact Hub

Thursday, May 21stSmall Business Champions Mixer6:00 – 8:30PMImpact Hub, 925 Mission St.Mingle with small businesses, merchant associations, chambers, and organizations who make San Francisco a great place to do business! Join the SF Green Business Program, SF Economic Development Alliance (SFEDA), SF Council of District Merchants Associations (SFCDMA), SF Chamber of Commerce, ProLocal and more who support Small Business everyday.Sponsored by the San Francisco Green Business Program

Friday, May 22nd

Small Business Conference9:00AM – 5:00PMCity College of SF, Chinatown Campus, 808 Kearny St.The Small Business Conference will feature a Small Business Expo, 50+ free workshops for Small Business Owners and a networking mixer at the end of the event! These sessions are free and available to all.Sponsored by Wells Fargo

Small Business Happy Hour & Raffle4:30 – 6:30PMExpo LobbyJoin us for a culminating mixer after the conference in the expo area of the venue.

Saturday, May 23rdCitywide Sidewalk SalesThroughout San Francisco, neighborhood merchant associations create a fun atmosphere for shoppers.

ConferenceSmall Business

of San Francisco

Register online for all events & workshops: sfsmallbusinessweek.com

Small Business Week Sponsors Thank You to Our Sponsors

Office of Small Business sfgov.org/osb

The Small Business Commission and Office of Small Business function as the City’s central point of information and assistance to small businesses in San Francisco. The office provides direct services through customized one-on-one assistance, collaborations with other City agencies and referrals to various small business resources. By championing “business friendly” policies, the Small Business Commission and its Office of Small Business work to support and enhance an environment where small businesses can succeed and flourish.

San Francisco Municipal Transportation Agency (SFMTA)SFMTA.com

The San Francisco Municipal Transportation Agency (SFMTA) is the city’s mobility manager and operates the entire surface transportation network encompassing pedestrians, bicycling, transit, traffic and parking. The agency also regulates the taxi industry. With a workforce of nearly 5,000, the SFMTA is in motion 24 hours a day, every day of the year, ensuring that the streets of San Francisco are safe and sustainable for current and future generations of residents and visitors.

Flavors Hosts:

Bay Area Development Company baydevco.com

Founded in 1981, Bay Area Development Company is licensed by the U.S. Small Business Administration (SBA) as a “Certified Development Company” or “CDC” and 504 lender. This enables Bay Area Development Company to provide commercial real estate financing with below-market, fixed-rates, low-down payments, and long-terms to growing companies throughout Northern California. Over our history we have provided over 2,000 California companies with over $3 billion of 504 project financing.

Capital Access Group capitalaccess.com

Capital Access Group is a Certified Development Company that offers 90% financing at below-market, fixed interest rates through the SBA 504 loan program for growing businesses to purchase commercial real estate. We have funded in excess of $1 billion dollars of real estate transactions and helped thousands of business owners achieve their dreams of owning their own buildings. Our expertise in financing commercial real estate combined with our personalized service from start to finish gives our clients an advantage in a competitive real estate market.

CDC Small Business Finance cdcloans.com

CDC Small Business Finance is a non-profit lender that provides low-interest financing to small businesses so they can expand, grow and create jobs in San Diego and throughout California, Arizona and Nevada. The company specializes in SBA lending, including the SBA-504 loan for purchasing commercial/industrial buildings. CDC also offers smaller loans, including the Community Advantage loan for working capital, equipment, inventory, tenant improvements and business acquisition. SBA Microloans are also in CDC’s financing arsenal. In 37 years, CDC has helped more than 10,000 small businesses grow, many of them owned by minorities, women and military veterans. Through small business expansion, CDC has been a catalyst for the creation of over 165,000 jobs.

Presenting Sponsor:

Bank of America bankofamerica.com/smallbusiness

Bank of America has a nationwide network of banking centers and professionals that are committed to its more than 3 million small business clients and their local communities. The personal connection of small business bankers and client managers contribute to the success of small businesses and their communities by making expertise more accessible. The resources of Bank of America help small business owners succeed by offering convenient interactions and comprehensive banking, credit and investing solutions.

Small Business Conference Host:

Wells Fargowellsfargoworks.com

Wells Fargo Works for Small Business is a broad initiative to deliver resources, guidance and services to help more small businesses achieve financial success. With the new initiative, Wells Fargo has a goal to extend $100 billion in new lending to small businesses by 2018. Wells Fargo Works for Small Business provides wide-ranging support for business owners throughout the U.S. to help them build knowledge, access capital and expand their community of support.

Small Business Champions Mixer Host:

SF Green Business Program SFGreenBusiness.org

The San Francisco Green Business Program (SFGBP) is a voluntary recognition program for small to medium sized businesses that meet stringent environmental standards. Our mission is to help San Francisco businesses adopt environmental practices that are sustainable as well as profitable. SFGBP serves a comprehensive services package for businesses, providing access to a host of city services and resources at no cost to the business including rebates, toolkits, videos, and assessments.

Forum Hosts:

Comcast Business business.comcast.com

Comcast Business offers Internet, Ethernet, Voice and TV for businesses with Internet speeds up to five times faster than DSL, super fast Ethernet, a variety of Voice options and TV. Built for business, customers value the diverse, private network and 24×7 dedicated business support.

Visa Inc.usa.visa.com/about-visa

Visa is a global payments technology company that connects consumers, businesses, financial institutions, and governments in more than 200 countries and territories to fast, secure and reliable electronic payments. We operate one of the world’s most advanced processing networks — VisaNet — that is capable of handling more than 56,000 transaction messages a second, with fraud protection for consumers and assured payment for merchants.

TMC Financing tmcfinancing.com

Founded in 1981, TMC Financing is the largest provider of SBA 504 commercial real estate financing in Northern California and Nevada. TMC consistently ranks among the top CDCs nationwide, funding projects worth more than $8 billion across California and Nevada. More than 4,700 businesses have benefited from this financing, resulting in the creation of an estimated 35,000 jobs.

City View at Metreon cityviewmetreon.com

The vantage point from City View at METREON is panoramic and unparalleled. On the fourth floor, City View at METREON is at the center of the city—and on top of it all. Floor-to-ceiling windows provide an unobstructed view of San Francisco’s renowned cityscape, and the inside is just as breathtaking with a modern, luxe interior that opens to an expansive 12,000-square-foot garden terrace. From product launch to cocktail party, from 200 people to 2,000, City View at METREON makes every event a special occasion.

Workshop Hosts:

Airbnbairbnb.com

Airbnb is a trusted community marketplace for people to list, discover, and book unique accommodations around the world — online or from a mobile phone. It was founded in August of 2008 and is based in San Francisco, California. Whether an apartment for a night, a castle for a week, or a villa for a month, Airbnb connects people to unique travel experiences, at any price point, in more than 34,000 cities and 190 countries. And with world-class customer service and a growing community of users, Airbnb is the easiest way for people to monetize their extra space and showcase it to an audience of millions.

Bank of the Westbankofthewest.com/small-business

Bank of the West is a regional financial services company chartered in California and headquartered in San Francisco with $71.7 billion in assets. Bank of the West is focused on and dedicated to serving small businesses. Our knowledgeable business bankers take the time to get to know our clients – understanding their business challenges and goals. We offer a full suite of financing, cash management and financial advisory services to help business owners pursue their vision and grow.

Chevronchevron.com

Chevron is one of the world’s largest integrated energy companies. Headquartered in San Ramon, California, we conduct business in countries all around the globe. Chevron is engaged in every aspect of the crude oil and natural gas industry, including exploration and production, manufacturing, marketing and transportation, chemicals manufacturing and sales, geothermal, and power generation. We’re also investing in renewables and advanced technologies.

Dynadotdynadot.com

Dynadot has all of your domain and website needs in one place. Register your domain at some of the lowest prices in the industry and then create your website on our intuitive and easy-to-use website builder. Let us help you get your business online with ease!

Thank You to Our Sponsors

Pacific Gas & Electric Co.pge.com/en/mybusiness/index.page

In 1976, PG&E became one of the first utilities in the nation to offer energy efficiency programs to our customers. And we’ve been a leader ever since. Using energy more efficiently is more than simply the right thing to do – it saves our customers money on their energy bills. It is also the fastest, most cost-effective way to reduce greenhouse gas emissions and combat global climate change. In fact, over the past 30 years, PG&E and our customers have kept over 125 million tons of carbon dioxide (CO2) out of the atmosphere.

RecologyRecologySF.com

Recology is a national leader in recycling and composting collection programs. We see a world without waste. Our goal is to help the city of San Francisco achieve Zero Waste by 2020 by making recycling and composting convenient for residents and businesses. San Francisco’s current diversion rate is 80%, the highest of any major city in North America. Recology’s operating companies provide collection, recycling and disposal services for everything from residential food scraps to construction and demolition debris. Recology is 100% employee-owned and supports bay area businesses by purchasing goods and services locally.

Robert Half roberthalf.com/san-francisco-bay-area

Robert Half pioneered the concept of professional staffing services and is one of the leading San Francisco Bay Area staffing agencies. Robert Half has a specialized approach with seven professional staffing divisions. These divisions include: Accountemps®; Robert Half® Finance & Accounting; Robert Half® Management Resources; OfficeTeam®; Robert Half® Technology; Robert Half® Legal; and The Creative Group®. Whether your business is small or large, we can help you find the right candidate for all your hiring needs.

Sterling Bank & Truststerlingbank.com

As a key part of Bay Area neighborhoods, the bank has 14 neighborhood branches in San Francisco and one in Burlingame, San Rafael and San Mateo, California, with an additional branch in the main office in Southfield. Our mission is to create exceptional value for customers, employees, investors and the community through innovative and creative products, services and activities; and to profitably grow as an independent, national company by providing superior financial solutions that exceed customer expectations.

Straus Eventsstrausevents.com

We help your small business achieve success through special events and project management. By coupling your goals with our expertise, we enhance your capacity to do and think big and ultimately achieve measurable success. Special events and projects are effective tools in reaching your goals – but are often stressful and unsuccessful without the needed resources or capacity. We are proud to support the San Francisco Small Business Week Committee and look forward to engaging you at the many special events throughout the week!

Endiciaendicia.com

Endicia is the leading supplier of solutions for eCommerce shipping. At Endicia, we believe that the Internet fuels global commerce; shipping enables it. And, while we know that shipping can be complex, our goal is to simplify your life and business operations so that you can focus on doing what you do best. Our intuitive, easy-to-use electronic postage technologies and services allow you to print U.S. Postal Service® shipping labels right from your desk using a Mac or PC. We offer several product and service plans, as well as APIs, and integration into over 200 partner applications so we scale with you as your business grows. Our tools not only save you time and provide you with best possible rates, but they also help build your brand with easy customization of your shipping labels. A trusted partner of the U.S. Postal Service® since 1987, Endicia has helped our customers print over $12B in postage.

Facebookfacebook.com/business

Facebook’s mission is to give people the power to share and make the world more open and connected. People use Facebook to stay connected with friends, family and businesses, to discover what’s going on in the world, and to share and express what matters to them. Through its Facebook for Small Business team, Facebook is helping SMBs more effectively achieve their business goals.

Googlegoogle.com/mybusiness

Google’s mission is to organize the world’s information and make it universally accessible and useful. Our company has packed a lot into a relatively young life. Since Google was founded in 1998, we’ve grown to serve millions of users and customers around the world.

Indeedindeed.com/2015GetStarted

Indeed is the world’s #1 job site with over 150 million unique visitors every month from over 50 different countries. Small Businesses find qualified candidates with Indeed’s easy and cost-effective job posting tool and resume search. More than 100,000 employers sponsor jobs on Indeed and make two times more hires than they do on CareerBuilder, Craigslist and Monster combined (SilkRoad March 2014).

Oomaooma.com

Since 2004, Ooma has been creating new communications experiences for small businesses and consumers. Its smart platform serves as a communications hub, offering cloud-based telephony and other unique connected services. Its telephony services combine PureVoice HD call quality and innovative features with mobile applications for reliable anytime, anywhere calling. Ooma has been ranked the No. 1 home phone service for overall satisfaction and value for the last four consecutive years by the leading consumer research publication and has saved its customers more than $1 billion to date. Ooma is also partnering with connected device makers to create smarter offices and homes. Ooma is available in stores and online from leading retailers.

Trans Pacific National Banktpnb.com

Trans Pacific National Bank is a local small business-oriented community bank, an SBA Preferred Lender, headquartered in the Financial District with three locations in the Bay Area. Organized in 1984, our philosophy is to provide financing to fit the banking needs of small businesses including: Business Acquisition, Commercial Real Estate, Debt Refinance, Machinery, Equipment, and Working Capital. We are a bank where you will receive exceptional service and get to know the decision makers.

U.S. Bankusbank.com

U.S. Bank provides financing, education and banking services that include award-winning credit cards and Small Business Administration (SBA) loans. The company regularly reports the economic and business sentiment of small business owners, most recently with the 2013 U.S. Bank Small Business Annual Survey. Business owners can find resources at usbankconnect.com and follow Connect on Twitter @usbankconnect and on Facebook at facebook.com/usbankconnect.

VEDCVEDC.org

VEDC is a leading non-profit small business lender that is changing the way small business lending is done by making it more available, sustainable and impactful. As a national small business lender, VEDC offers small business loans ranging from $50,000 to $250,000 in the Bay Area. VEDC has a 37 year history of supporting small business owners with a goal of creating jobs and small businesses.

VerticalResponseverticalresponse.com/sfweek

VerticalResponse provides email marketing tools that help small businesses stay connected with their customers by sending newsletters, promotions and invitations. Create professional-looking emails with a customizable template using an easy drag-and-drop editor. Emails will automatically look great on phones, tablets or PCs. Continue to grow your audience with sign up forms and automatic welcome emails. Best part—send up to 4,000 emails to 1,000 contacts every month for free!

YPmarketingsolutions.yp.com

For over 130 years, YP℠ has helped local businesses grow. As the original yellow pages publisher, we have evolved into a full-service marketing solution provider capable of website and video creation, direct mail, SEM and more. It’s our understanding of consumer behavior that extends our reach to 80 million consumers monthly through mobile and the web; additionally the YP℠ app has been downloaded over 15 million times.

Media Sponsor:

San Francisco Business Timesbizjournals.com/sanfrancisco

Each week, the San Francisco Business Times provides important breaking news on Bay Area business. The Business Times’ pages are packed with strategies and insights that will help you grow, and tips and leads that will bring you more business. The San Francisco Business Times is the region’s leading business news publication and leading source for local business news.

Small Business Week Host Organizations

San Francisco Small Business Week is here to help connect you with the dozens of amazing resources that work with new and old businesses to help you succeed!

From Left to Right - Neil Gottlieb, Three Twins Ice Cream; Yvonne Hines, Yvonnes Southern Sweets; Heidi Gibson & Nate Pollack, American Grilled Cheese Kitchen.

Golden Gate Business Associationggba.com

For 35 years the Golden Gate Business Association has grown, promoted and increased the visibility of San Francisco Bay Area LGBT businesses and those businesses in the community that support them. Through educational and business development programs, networking events and targeted promotion, the GGBA empowers business & embraces diversity.

Office of Economic and Workforce Developmentoewd.org

OEWD supports the ongoing economic vitality of San Francisco. Under the direction of Mayor Ed Lee, OEWD provides city-wide leadership for workforce development, business attraction and retention, neighborhood commercial revitalization, international business and development planning. OEWD’s programs are responsible for strengthening San Francisco’s many diverse neighborhoods and commercial corridors, creating a business climate where companies can grow and prosper and ensuring a continually high quality of life for all San Franciscans.

Office of Small Business / Small Business Commission sfgov.org/osb & businessportal.sfgov.org

The Small Business Commission and Office of Small Business function as the City’s central point of information and assistance to small businesses in San Francisco. The office provides direct services through customized one-on-one assistance, collaborations with other City agencies and referrals to various small business resources to help San Francisco businesses succeed and flourish. Recently, we’ve introduced the San Francisco Business Portal, our City’s primary online business resource. The Portal provides comprehensive information, customized kits and tailored tools to help entrepreneurs easily navigate through ways to start, manage and grow a business.

Renaissance Entrepreneurship Centerrencenter.org

Renaissance is San Francisco’s oldest small business development organization. We provide comprehensive services to meet the needs of women and men, small business owners and micro-entrepreneurs at all stages of their business development from startup to launch and growth.

San Francisco African American Chamber of Commercesfaacc.org

The San Francisco African American Chamber of Commerce (SFAACC) is one of California’s most influential minority business organizations, representing and promoting African American business owners in San Francisco. Through advocacy and economic development, SFAACC is creating a firm economic base that supports the self-determination and survival of African American businesses.

San Francisco Chamber of Commerce SFchamber.com

The San Francisco Chamber of Commerce is recognized as the pre-eminent business organization for advocacy, networking and economic growth. The mission is to attract, develop and retain business in San Francisco. Serving small business for 162 years.

San Francisco Council of District Merchants Associations sanfranciscomerchants.com

The Council is dedicated to the promotion, preservation and enhancement of San Francisco’s Business Community and brings together nearly twenty diverse neighborhood business organizations, giving small business owners a broad base of support. We help to celebrate the success of small business – the very backbone of San Francisco’s economy.

San Francisco Economic Development Alliancesfeda.org The San Francisco Economic Development Alliance is a collaboration of nonprofit organizations that provide training, funding and ongoing support for small and micro businesses in San Francisco. Our mission is to help low and moderate-income San Franciscans improve their quality of life by strengthening small businesses and micro-enterprises. We achieve this mission by formalizing referrals between organizations, actively advocating at the City level for small businesses, leveraging resources and best practices and maintaining meaningful partnerships.

San Francisco Small Business Development Centersfsbdc.org

We provide free, confidential one-on-one customized consulting services and training workshops in English, Spanish and Chinese to established and startup businesses in San Francisco and Northern San Mateo County. Our team of professional consultants are not only counselors but also business owners with diverse backgrounds and expertise in a variety of industries such as restaurant and specialty food service, fashion retail and manufacturing, wholesale, technology and social media, government contracting, among others.

sf.citisfciti.com

San Francisco Citizens Initiative for Technology and Innovation (sf.citi) is a 501(c)6 organization created to leverage the power of the technology community as a force for civic action in San Francisco. sf.citi supports innovative policies and works collaboratively with government to find new solutions to historic problems facing San Francisco, and consolidate a voice in promotion of tech sector interests and growth. sf.citi boasts over 800 member companies and organizations.

USF Gellert Family Business Resource Centerusfca.edu/management/gellert/m

The University of San Francisco’s Gellert Family Business Center provides family-owned businesses with access to networking, an open exchange of strategic and practical family business information and advances in the field of family business research, education, and scholarship.

U.S. Small Business Administrationsba.gov/ca/sf

The U.S. Small Business Administration (SBA) helps Americans start, build and grow businesses. Through an extensive network of field offices and partnerships with public and private organizations, SBA delivers its services to people throughout the United States.

Thank You to Our Host Organizations

Small Business Week Host Organizations

San Francisco Small Business Week is here to help connect you with the dozens of amazing resources that work with new and old businesses to help you succeed!

From Left to Right - Neil Gottlieb, Three Twins Ice Cream; Yvonne Hines, Yvonnes Southern Sweets; Heidi Gibson & Nate Pollack, American Grilled Cheese Kitchen.

Mingle and network with small business merchants, merchant associations, chambers, small business development organizations and micro-businesses who make San Francisco a great place to do business! Learn about the individuals and organizations championing small business in San Francisco, meet other small business leaders and champions and celebrate Small Business in San Francisco by getting involved!

Join the San Francisco Economic Development Alliance (SFEDA), San Francisco Council of District Merchants Association (SFCDMA), the San Francisco Chamber of Commerce, ProLocal and many more who work everyday to support Small Business

Sponsored by: In Collaboration with:

Mingle with small businesses, merchant associations, chambers, and organizations who make San Francisco a great place to do business! Join the SF Green Business Program, SF Economic Development Alliance (SFEDA), SF Council of District Merchants Associations (SFCDMA), SF Chamber of Commerce, ProLocal and more who support Small Business everyday.

Network with small business merchants, merchant associations, chambers and small business development organizations along with the Champions who support their success. Champions include: San Francisco Economic Development Alliance (SFEDA), San Francisco Council of District Merchants Associations (SFCDMA), ProLocal and many more.

Mingle with small businesses, merchant associations, chambers, and organizations who make San Francisco a great place to do business! Join the SF Green Business Program, SF Economic Development Alliance (SFEDA), SF Council of District Merchants Associations (SFCDMA), SF Chamber of Commerce, ProLocal and more who support Small Business everyday.

Network with small business merchants, merchant associations, chambers and small business development organizations along with the Champions who support their success. Champions include: San Francisco Economic Development Alliance (SFEDA), San Francisco Council of District Merchants Associations (SFCDMA), ProLocal and many more.

Thursday, May 21, 2015

Impact Hub 925 Mission Street6:00 – 8:30PM

CHAMPIONS MIXERSmall Business

Monday, May 18, 20155:30 - 8:30 PMCity View at Metreon135 4th Street, Fourth Floor$20 Admission

Back to the Roots424 2nd Street, Oaklandbacktotheroots.com In a college class, we learned that mushrooms could grow on recycled coffee grounds. After watching hours of how-to videos and turning our fraternity kitchen into a big science experiment, we eventually decided to give up our corporate job offers to instead become full-time mushroom farmers. What started as curiosity about urban farming has turned into a passion for “undoing food” and reconnecting families to it through fun, delicious and sustainable “ready to grow” and “ready to eat” products. Belinda Chocolates918 Minnesota Street, San Francisco belindachocolates.com

Belinda Chocolates was established in 2010 in San Francisco by chocolatiere Belinda Quintanilla. Her chocolates are made from single origin cacao masses from tropical countries around the world. As a result, her style of chocolate is individual expressions of content and culture, of origins: the chocolate, the fruit, the layers of textures and flavors. It’s a new kind of chocolate experience.

America’s Best Coffee Roasting Company600 50th Avenue, Oakland ambestcoffee.com Our name is what we strive to be. Since opening our doors in 1993, we’ve made a commitment to good ole fashioned values. We are dedicated, methodical, deliver on promises, and believe that a handshake seals the deal. We take great pride in our personal touches, pledging to be a beacon in today’s automated business climate. It is with these principles that we approach every aspect of our business from the quality of our coffees, and products, to the unparalleled service we provide our customers. Barefoot Wine & BubblyModesto, CAbarefootwine.com/

Our passion is making the world a better place through wine.

Cardella Winery41424 W Panoche Road, Mendotacardellawinery.com The Cardella family history dates back to 1902 with the emigration of Carlo Cardella from Marlia, Italy to Firebaugh, California. What started as a small market to serve the local community has since blossomed into Cardella Ranch, a family owned and operated business with products distributed worldwide. With over 30 different types of fruits, nuts, and vegetables all within a 5-mile radius, the Panoche Circle is notorious for the quality and diversity of its crops. Today the winery produces numerous award-winning varieties and has earned a reputation for being a cut above the rest. Crunch Culture2565 3rd Street #307, San Franciscocrunchculture.com

At Crunch Culture we are focused on creating unique, great tasting and innovative flavors of non-dairy yogurt paired with great tasting granola. Passion, creativity and doing business with integrity are our core values. DAVIDsTEA3870 24th Street, San Franciscodavidstea.com Walk into a DAVIDsTEA today and you can choose from over 150 types of tea, including exclusive blends, limited edition seasonal collections, traditional straight teas and exotic infusions from around the globe. Not to mention the largest collection of organic teas in the world! El Pipila1028 Market Street, San Franciscoelpipila.com

El Pípila is a catering company based in the Bay Area that serves authentic Guanajuatan cuisine and uses local ingredients. Our dishes, created from traditional recipes passed from generation to generation, offer an original taste of Guanajuato, the heart of Mexico.

First Crush Restaurant and Wine Bar101 Cyril Magnin, San Franciscofirstcrush.com

Our New American Californian cuisine brings modernity and elevation to heartwarming classic flavors. We serve a seasonal menu with a focus on fresh, local, organic ingredients. We also take into consideration allergies and sensitivities, and offer several gluten-free and vegan options. Our bi-level restaurant features an ambient energetic, street level and a dimly lit, cozy wine cellar. We feature art by local artists throughout the restaurant that is available for purchase. Our 200 bottle wine list received the Wine Spectator Award of Excellence every year since 2001. Fusion Jerky405 S. Airport Boulevard, South San Franciscofusionjerky.com

After months of testing and tweaking, eight flavors of delicious jerky make the roster of Fusion Jerky offerings. Blending the innovation of American flavors with the soft consistency of Asian-style jerkies, Fusion Jerky offers a taste and texture experience unlike anything else. Fusion Jerky is also the first to launch a chicken jerky, leading the industry to new heights. Goat Hill Pizza300 Connecticut Street, San Franciscogoathill.com

A San Francisco neighborhood pizzeria serving home made sourdough crust pizza for the last 40 years in Potrero Hill. We also have a store in SOMA and West Portal and deliver to homes and businesses and schools in most of San Francisco. Good Foods Catering1233 141 Street, San FranciscoGoodfoodscatering.com

Good Foods Catering is a local small, but growing catering company located in the Bayview/Hunter point area. We believe in providing our guests with delicious and tasty “Urban style” BBQ. King Knish Inc.1215 Alabama Street, San Franciscoyelp.com/biz/king-knish-san-francisco-2

King Knish is the only artisan food producer in the Bay Area dedicated to making the popular Eastern European snack food.

Thank you for joining us at the kick-off to San Francisco Small Business Week 2015! You’ll meet and mingle with more than 1,200 Small Business Owners and community leaders. You’ll also connect with dozens of business resources and vibrant businesses from across the City.

Flavors of San Francisco is Hosted by:

Participating Food & Beverage Entrepreneurs “Flavors of San Francisco”

House Kombucha2994 Teagarden Street, Oaklandhousekombucha.com

Locally brewed, artisanal, small batch kombucha tea and coldbrew coffee. Made in the Bay for the Bay. Hint WaterP.O. Box 29078, San Franciscodrinkhint.com

We love our tasty water that’s 100% natural goodness. Hint Water is water, just more delicious. Hint Water and Hint Fizz have 0 sugar, 0 diet sweeteners, 0 stevia, 0 preservatives, 0 calories, and 0 gmos. We promote a policy of 0 fake (and we’re super proud of it!). Hint is pure wholesome water with nothing but natural fruit oils and essences – now there’s a hintcentive you can happily drink to! Laughing Monk Brewing1439 Egbert Street Unit A, San Franciscolaughingmonkbrewing.com

At Laughing Monk, we believe that brewing, like beer, is a living thing that is constantly changing by embracing both classic tradition and new technique. Lagunitas1280 N. McDowell Boulevard, Petalumalagunitas.com

From our earliest days of striving to make consistently good beer, and instead making beer that ranged from vile, to barely drinkable, to wonderful, to elegant, to questionable-at-best. From being castigated by our West Marin neighbors to finally suffering an ‘eviction’ by our West Marin septic system. From landing in the welcoming arms of Petaluma, and actually getting our beer into bottles, onto the streets, and into the hands of sympathetic beer geeks, to steadily losing less money each month. From all this and more, Lagunitas Brewing Company is emerging as a battle-tested brewery capable of making great beer out of goat’s milk, brambles, and asphalt on the surface of the Moon, if need be. Lefty O’Douls333 Geary Street, San Franciscoyelp.com/biz/lefty-o-douls-san-francisco-2

Lefty’s is the perfect place to come sit down and unwind after a long day of shopping, sight-seeing or working. We are more than a restaurant and lounge. We offer one of a kind baseball memorabilia, rare celebrity photos and “the best deal on the square.” Magnolia Pub and Brewery1398 Haight Street, San Franciscomagnoliapub.com

Beer, BBQ, whiskey and cocktails at Magnolia Brewing Company’s Dogpatch restaurant and bar. Maite Catering & EventsSan Franciscomaitecatering.com

Colombians in general are entertainers by nature and my goal is to share my culture with San Francisco through my food and service! At Maité Catering we love taking classical dishes and turning them into small handmade bites. In each of our dishes, you will find a combination of flavors from around the world, making each of our products unique. Neo CocoaSan Francisconeococoa.com

The “hearts of chocolate truffles” is a term coined by Neo Cocoa founder and owner Christine Doerr to describe her unique chocolate confections, all handcrafted in small batches using only the highest-quality, 100% natural ingredients. Inspired by the traditional hand-rolled French or European-style truffles, Neo Cocoa’s artisan truffles feature uniquely different flavor combinations that are bold yet much more delicate than those offered by their hard-shelled American counterparts. Because Neo Cocoa’s truffles are shell-less, they offer a chocolate experience that is unlike any other: luxuriously creamy, melt-in-your-mouth, and simply irresistible.

Olive This Olive That304 Vicksburg Street, San FranciscoOliveThisOliveThat.com

Olive This Olive That is a boutique specialty food shop and tasting room in Noe Valley that exists to curate authentic and fresh California extra virgin olive oil and educate our customers on its many flavor profiles, health benefits and food uses. Encouraging a little Mediterranean quality of life by slowing down, chewing our food thoroughly, and sharing nutritious flavorful meals with our families and friends. Osso GoodSan Rafaelossogoodbones.com

In today’s world, it isn’t just what you eat that makes you who you are, but rather what you absorb. Nutrient-dense Osso Good Bone Broth allows your digestive tract to absorb the nutrients you eat to make the most of what you consume. We use only organic produce. Our meat comes from pasture raised and grass fed Northern California farms that raise their animals with responsible practices. We deliver directly to your door, so you can sip it in a mug or add to your favorite recipe. On a mission to help ease joint pain, improve gut health, and boost immunity in one magic elixir. Rose Pistola532 Columbus Avenue, San Franciscorosepistolasf.com

Rose Pistola, named for Rose ‘Pistola’ Evangelista, a neighborhood barkeep, cook and all around character, opened in 1996 and has evolved into a North Beach institution, bringing regional Italian dishes to its many loyal fans over the years. The food is inspired by the Northern Coast of Italy and sourced from local fishermen, farmers, foragers and ranchers. Rounding out the dining experience, Rose Pistola offers live Jazz Thursday through Sunday evenings in the bar area, featuring the very best local musicians, who range in style from Swing, Latin, Rag and Contemporary through Classic Jazz. SAJEN Inc.1325-B Evans, San Franciscothesajenstore.com/catering

Sajen brings the flavors of the Malay Archipelago to the San Francisco Bay Area. The flavors are bold, aromatic, colorful, and spicy. Sajen has three product lines: JAMU-Earth Drinks, SAMBAL-Indo-Malay Sauces, and SRI KAYA-Coconut Spread in local natural groceries in the Bay Area. Salty Sweet219 Cumberland Street #1, San Franciscoeatsaltysweet.com

At Salty Sweet, we believe no one should have to suffer through a mediocre chocolate chip cookie. We use high quality ingredients to make the best chocolate chip cookies you will ever eat. Saving the world, one chocolate chip cookie at a time! San Francisco Soup Companysfsoupco.com

Creative recipes and quality ingredients lead to meals that are surprisingly good for a quick-service restaurant. Our chefs have diverse backgrounds and decades of experience making food that impresses CEO’s and foodies alike.

SOUPERBEmeryville, CAnaturallysouperb.com

Souperb makes fresh and flavorful gourmet soups. Our gluten-free soups are vegan or vegetarian. Souperb uses all natural ingredients in our nourishing soups, which are hand-crafted in small batches. You will discover exciting flavor combinations in our soups, which are created by a local, classically trained chef. Spices II291 6th Avenue, San Franciscospicessf.com

We are a Szechuan (Chinese) restaurant specializing in both traditional and modern Spicy Szechuan dishes.

Super Duper Burgers783 Mission Street, San Franciscosuperdupersf.com

Fast food burgers, slow food values. At Super Duper Burger, we serve fast food style burgers, fries, and shakes all made with the best ingredients available to us. Our beef is 100% Niman Ranch all natural beef ground fresh each day. Our shakes and cones are made with organic Straus cream and our pies and cookies for our sundaes are baked daily in-house. We offer a free range chicken breast sandwich and an organic Veggie “burger”, and we make our own pickles. All of our packaging is compostable - we care about our environment just as much as we care about our burgers. Sweets Collection2948 Folsom Street, San Franciscosweetscollections.com

Sweets Collection offers dessert art catering services that will lend elegance and a spark of artistic creativity to any event. Inspired by the concept of an art collection, we work with clients to design their own unique Sweets Collection – the perfect gelatin dessert art for any special event. We specialize in unique, creative cakes such as birthday cakes, bridal and baby shower cakes, anniversary cakes, baptism cakes, children’s cakes and groom’s cake. ToliverWorks FoodPO Box 865, South San FranciscoToliverWorksFood.com

ToliverWorks Food specializes in vegan and vegetarian artisan cuisine. They have a line of vegan and vegetarian soups and also do full service catering for private parties and company events. ToliverWorks Food supports local businesses, uses fresh seasonal produce and creates original recipes. ToliverWorks Food is locally sourced and made with Love and Affection! Triple Voodoo Brewery and Tap Room2245 3rd Street, San Franciscotriplevoodoo.com

Premier craft brewery located in San Francisco’s historic Dog Patch neighborhood. Utopia Cafe139 Waverly Place, San Franciscoutopiacafesf.com

In the heart of Chinatown, get a full meal, most for less than $10, at the best traditional Chinese joint the Bay Area has to offer. Join us in our comfortable, intimate dining area for clay pot platters, fried rice, Cantonese dishes, pot stickers, chow mein, classic porridge bowls, and a full line of desserts and tapioca drinks! Our prices are absolutely unbeatable for the quality and freshness of our ingredients, and the speed and consideration of our service. Xi℠ngshòu! Xanath Organic Ice Cream951 Valencia Street, San FranciscoXanath.com

Xanath Organic Ice Cream has flavors not found anywhere else in the USA under one shop and all made with organic Straus cream and organic ingredients. Ice cream 14% butter fat. Yogurt organic 8% butterfat. No fillers or artificial flavors or colors. After school special 3:00pm to 5:00pm. One small cone of Organic Froyo. 99 cents cone only. Taste ALL flavors before you buy, think it over and come back to taste again before you buy. We also have organic frozen yogurt! Yvonne’s Southern Sweets5128 Third Street, San Francisco

Yvonne’s Southern Sweets specializes in authentic southern sweets that are made in small batches using local and premium ingredients.

ConferenceSmall Business

Register Online for FREE at: www.sfsmallbusinessweek.com

Friday, May 22, 2015 City College of San Francisco, Chinatown/North Beach Center, 808 Kearny StreetCost: Free

Limited Seating, Advance Registration Recommended

The Small Business Conference is a free event designed to engage and support Small Business Owners in San Francisco. We feature free educational and inspirational workshops and speakers on a wide range of topics to help you thrive and shape our communities. We believe that by supporting you, together, we’ll make San Francisco a better place!

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Alternative Financing for Your Business Be Heard! Content Strategy for RecruitingFeel Better Now: Run Your Business With EaseHelping Your Business Succeed OnlineHow Small Businesses Can Be CybersecureHow to Build a Fearless BrandHow to do Business in San Francisco (in Mandarin)Navigating the City Bureaucracy: Doing Business in San FranciscoPromoting Your Business OnlineSteps to Being an Effective Federal Government SupplierTake Action to Save Money by Becoming a Greener Business: Energy, Water, Zero WasteThe Next Big Thing in Electronic Payments: Chip TechnologyThe Sharing Economy: Knowing What's Right for YouThe Visual Business Plan

Break – 10:30 – 10:50AM

Access to Capital (in Mandarin)Connecting Tourism to NeighborhoodsEmail Marketing 1-2-3: How to Get Started, Get Results and Get GrowingFranchising Basics: What You Should Know to Consider a FranchiseHow Can I Boost My Business Cash Flow?How Facebook is Helping Achieve Your Business GoalsHow Small Businesses Can Leverage the Sharing EconomyHow to Become a Certified Local and State Government VendorHow to Create the Perfect Elevator Pitch: A Hands-On Workshop for Challenger BrandsHow to Manufacture LocallyMastering the Art of Negotiation: How to Get What You Really Want in BusinessREEL Talk: A Process for Creating Unique, Creative and Compelling VideosThe Four A's of Recruitment Advertising: How to Track Results and Make the Most of Your BudgetTransform Your Business with Easily Accessible Technology

Lunch Break – 12:20 – 1:30PM

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Marketing

Technology Staffing

ProcurementFinanace Individual Development

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Small Business Expo Open



Session 19:00 - 10:30AM Room # - Floor

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Room # - FloorSession 210:50AM - 12:20PM

Session 31:30 - 3:00PM

Session 43:20 - 4:50PM

Access to Capital for Growth and ExpansionAn Introduction to Doing Business in the Energy & Utilities IndustryB2B Lead Generation Strategies Business Etiquette: The New Rules in a Digital AgeDoing Business in AsiaFearless Digital Marketing: Driving Leads to Small BusinessesFour Steps to the Perfect LogoHow to Make a Living Making FoodLeadership, Management and Interpersonal Wizardry Marketing and PR FundamentalsNavigating Shipping Costs: Finding the Right Mix for Your BusinessSocial Media Marketing Strategies For Measurable ResultsTales From the Trenches: The Truth About Running a Small BusinessThe Essentials: Networking Like a Pro

Break – 3:00 – 3:20PM

An Overview of Certification for ProcurementBuilding Your Business Website 101Business Law for EntrepreneursCrowdfunding Marketing BasicsDoubling Your Productivity: Sales Strategies for Generating More RevenueEmpowering and Retaining Your Employees with Financial EducationGrowing Pains: Tales of Three San Francisco Small BusinessesHow Businesses Can Apply for and Receive the California Competes Tax CreditHow to Start a Mobile Food VentureLocal Marketing: What Small to Mid-Sized Businesses Need to KnowManaging the Growth of Your Small BusinessReal Estate to Grow My BusinessResources for Restaurants: How to Weather the Staffing Crisis in San FranciscoSocial Media Blueprint for Business

Small Business Happy Hour & Raffle 4:30 - 6:30PM

After the conference join us to celebrate Small Business and network with your peers! You’ll have another chance to learn about our many sponsors and city resources andenter into an exciting Raffle with prizes donated by our many partners.

ConferenceSmall Business Friday, May 22, 2015 9:00AM-6:30PM

City College of San Francisco, Chinatown/North Beach Center, 808 Kearny Street Register: www.sfsmallbusinessweek.com

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1SessionSESSION 1: 9:00 - 10:30AM Alternative Financing for Your BusinessRoom: 603, 6th Floor Topic: Finance Need financing to grow or expand your business? San Francisco’s dynamic marketplace for alternative capital offers a wide range of potential solutions. Learn how peer to peer lending, microloans, SBA loan products and other resources can help you take your business to the next level - from $500 up to as much as $5,000,000. Join our panel of local experts representing different sources of alt-capital to discuss the benefits and costs of their financing options as well as common pitfalls, credit requirements, eligibility guidelines, application procedures and helpful technology tools. Co-Presented by: Jacob Gelfand (Moderator), Manager of Small Business Services, San Francisco LGBT Community Center; Antonio Pizano, Director of Small Business Lending – West, VEDC; Jonny Price, Senior Director, Kiva Zip; Sandy Mackovich, Director of Outreach & Business Development, Working Solutions; Ximena Arias, Financial Services Manager, Mission Asset Fund Sponsored by: VEDC

Be Heard! Content Strategy for RecruitingRoom: 702, 7th Floor • Topic: StaffingThe talent acquisition market is a crowded place. With thousands of employers vying for the attention of prospective hires online, it’s important to be advertising your jobs in the places where qualified candidates are looking. To help you stand out, your job descriptions are a critical piece of your marketing mix. Learn how to make your jobs stand out with compelling content that captures the attention of the right candidates. Co-Presented by: Lisa Beckenstein, Senior Director, Client Services, Indeed; Jessica Damato, Director, Client Services, Indeed; Rebecca Pollack, Manager, Client Communication, Indeed Sponsored by: Indeed

Feel Better Now: Run Your Business With EaseRoom: 602, 6th Floor • Topic: Individual DevelopmentAre you tired of feeling stuck, in your business, in your relationship or with an addiction? Do you feel down and hurt from a loss, an old memory or a person’s actions? Would you like to learn a successful formula for clearing your path, moving on, and achieving success? This is an interactive and transformational workshop where you learn practical tools to minimize your anxiety level and maximize your power of choice. You will learn how to: Use body-awareness to find the triggers for your anxiety; Notice the difference between real and imaginary stress; Get clear about what’s blocking your path to success; Recognize needed boundaries to balance your day; Create positive habits to reach new goals. Presented by: Eva Angvert Harren, Integral Coach, SEP BEAM LiFE International

Helping Your Business Succeed OnlineRoom: 801, 8th Floor • Topic: MarketingDoing business online? Are you happy with your online presence? This session will offer information on how to strengthen your online efforts by providing pertinent content that will enable you to grow your business with solutions that will transform your online business and marketing efforts. Topics will include Search Engine Optimization, social media, e-Commerce and the elements of a good website. Presented by: Amit Mathradas, SVP, Marketing, Web.com Sponsored by: Bank of America How Small Businesses Can Be CybersecureRoom: 502, 5th Floor • Topic: Technology“Diverse Suppliers are Cyber-Secure” is PG&E’s newest signature training initiative within its Supplier Diversity Technical Assistance Program. This workshop will share best practices from cybersecurity experts from both business and public sectors. The purpose of our workshop is to raise cybersecurity awareness within the small, but diverse business community, inform them about the risks associated with cyber-crime, provide some structure so that a small business can cost-effectively assess its vulnerability, and suggest readily available resources to help small businesses reduce their risk. Co-Presented by: David Pell (Moderator), Supplier Diversity, PG&E; Brian Arellanes, Chief Executive Officer, ITSource Technology; Jamil Hassani, Special Agent, Federal Bureau of Investigation, San Francisco Division; Venky Anant, Cybersecurity Expert, McKinsey & Company

Sponsored by: PG&E

How to Build a Fearless BrandRoom: 505, 5th Floor • Topic: MarketingYou will be introduced to a suite of tools that enables you to do a rigorous deep dive into defining your business’ unique value and differentiating yourself from the competition. We will tackle four big questions - Who are you?; What do you do?; Who do you do it for?; What do they need? - Most businesses answer these questions generically, so they squander a big opportunity to connect with the right clients and customers. I’ll show you ways to express your brand simply, powerfully and uniquely. Presented by: Robert Friedman, Owner, Fearless Branding

How to do Business in San Francisco (in Mandarin) 如如如如如如如如Room: 805, 8th Floor • Topic: Business In this informative class you will hear about rules, regulations, and important considerations for starting a business in San Francisco. You will also receive information on city programs and resources, including small business loans, tax credits and incentives, and technical assistance providers. Learn how to register your business, file a fictitious business name, and obtain other permits and licenses. Co-Presented by: Lawrence Liu, Business Advisor, SFSBDC; Samson Wei, Store Manager at Broadway Grant, Wells Fargo Sponsored by: Wells Fargo Bank

Navigating the City Bureaucracy: Doing Business in San FranciscoRoom: 402, 4th Floor • Topic: Business Join the Office of Small Business, Office of Economic and Workforce Development and Planning Department in learning how the City helps small businesses grow and develop in San Francisco. Topics include: streamlining the permit process, neighborhood investments and sourcing loans. Co-Presented by: Daniel Sider, Senior Advisor for Special Projects, San Francisco Planning Department; Jorge Rivas, Invest In Neighborhoods - Project Manager, Office of Economic and Workforce Development; Martha Yañez, Business Case Manager, SF Office of Small Business

Promoting Your Business OnlineRoom: 503, 5th Floor • Topic: Marketing Find out how to take advantage of online advertising to promote your business. Learn more about Google’s top advertising tools for small businesses, including Google AdWords and AdWords Express. Discover how to get found, attract customers, and make the Internet profitable for your business. Presented by: Joe DeMike, Global Advertising, Google Sponsored by: Google

Steps to Being an Effective Federal Government SupplierRoom: 701, 7th Floor • Topic: Procurement Are you the owner of a small business who would like to expand your sales/services to local, state or federal government? Topics include: whether the government marketplace is the right customer base; 4 key marketing principles to government sales; making contacts; 6 steps to get started & register; procurement opportunities; bidding process; certifications vs. registrations. Presented by: Bob Lane, Procurement Consultant Sponsored by: Visa Inc.

Take Action to Save Money by Becoming a Greener Business: Energy, Water, Zero WasteRoom: 605, 6th Floor • Topic: Business How much are you losing by NOT being green? This workshop is about taking action to capture the green opportunities hiding in your business. Yes, you can save money by being efficient and sustainable. Take advantage of city services, resources, and rebates available to San Francisco businesses. Reduce your utility bills. Make impactful decisions for your customers. Join the SF Green Business Program, PG&E, and Recology to discover easy, low cost steps to successfully boost your bottom line! Co-Presented by: Anna Frankel, Green Business Specialist, San Francisco Green Business Program, San Francisco Department of Environment; Kendra Weinisch, Customer Relationship Manager, Pacific Gas and Electric Company; Leanne Hoadley, Energy Efficiency Strategic Planner, Pacific Gas and Electric Company; Stefanie Medious, Regional Waste Zero Manager, Recology

Sponsored by: San Francisco Green Business Program

The Next Big Thing in Electronic Payments: Chip TechnologyRoom: 604, 6th Floor • Topic: Technology As of October 1, 2015, liability for counterfeit fraud on Visa chip card accounts will shift from the chip card issuer to business owners who have not upgraded to chip-activated terminals. In this session, Visa will bring together experts to help educate small business owners on new payment technologies that impact their business’ bottom line, including driving sales and revenue, increasing customer security and protecting customer data. Co-Presented by: Conrad del Rosario (Moderator), Managing Attorney, Economic Crimes Unit, San Francisco District Attorney’s Office; Dan Sanford, Senior Director of Global Corporate Initiatives, Visa Inc; Ginger Baker, Head of Payments Partnerships, Square

Sponsored by: Visa Inc. The Sharing Economy: Knowing What’s Right for YouRoom: 504, 5th Floor • Topic: Business The sharing economy promises flexibility and more income, but is it right for you? This workshop will give you a framework on whether becoming a sharing economy provider matches well with your personal goals and priorities. We will explore the diversity of platforms and the level of demand they have on your time, efforts, and resources. Leave the workshop with an understanding of what it means to be a provider in SF and how to get the most out of your participation in the sharing economy. Co-Presented by: Denise Cheng (Moderator), Civic Innovation Fellow, San Francisco Mayor’s Office of Civic Innovation; Sandra Garsele, Management Consultant, Hilliard Management Group; Tristan Zier, CEO, Zen99

The Visual Business PlanRoom: 705, 7th Floor • Topic: Business This workshop will introduce you to the Business Model Canvas. Popularized as a tool of the lean start-up philosophy, this visual chart includes elements describing your business’s value proposition, infrastructure, customers, and finances and can assist you in aligning your activities by illustrating potential trade-offs. Though this philosophy grew out of an alternate approach to start-ups in the technology sector, the approach of investing time into iteratively building products or services to meet the needs of early customers, thereby reducing market risks, is applicable to many small business start-up efforts. Presented by: April Gilbert, Program Director, Renaissance Entrepreneurship Center Sponsored by: Bay Area Development Company


City College of San Francisco, Chinatown/North Beach Center, 808 Kearny Street Register: www.sfsmallbusinessweek.com

Workshop Topics: Marketing TechnologyStaffingProcurementFinanace Individual DevelopmentBusiness


City College of San Francisco, Chinatown/North Beach Center, 808 Kearny Street Register: www.sfsmallbusinessweek.com2Session

SESSION 2: 10:50AM - 12:20PM

Access to Capital (in Mandarin) 如如如如Room: 805, 8th Floor • Topic: Finance An introductory course to provide small business entrepreneurs and those who are planning to start a business with information on where and how to obtain small business financing.Class Objectives: Getting Ready for Financing, Types of Financing, Lending Criteria, Importance of Business Planning, Documents Required. Co-Presented by: Tong Qin, Deputy District Director, Director for Asian American and Pacific Islander (AAPI) Outreach, Small Business Administration, San Francisco District Office; Aileen Chao, Commercial Loan Officer, Wells Fargo Business Banking Sponsored by: Wells Fargo Bank

Connecting Tourism to NeighborhoodsRoom: 603, 6th Floor • Topic: Business This session will review the following topics: Economic impact of San Francisco’s visitor industry; Visitor industry outlook and trends; Role of San Francisco Travel Association; How small businesses and neighborhoods can reach visitors. Presented by: Carol Perry, Director, Stakeholder Engagement, San Francisco Travel Association

Sponsored by: Airbnb

Email Marketing 1-2-3: How to Get Started, Get Results and Get GrowingRoom: 502, 5th Floor • Topic: Marketing This workshop will cover how email marketing can help you connect with your customers and grow your business. You’ll learn about email marketing basics and best practices that will get you better results when sending out newsletters, promotions or invitations. Learn how you can build an email list, track your results, and engage more with your audience using email and your website together. Followed by a Q&A. Presented by: Jill Bastian, Community Education & Training Manager, VerticalResponse Sponsored by: VerticalResponse

Franchising Basics: What You Should Know to Consider a FranchiseRoom: 705, 7th Floor • Topic: Business We will be discussing the pros and cons of franchising: finding a good fit, proper due diligence and funding options. Hear from franchisor owners and their process from corporate America into franchise ownership.

Presented by: Katie Fagan, MBA/PhD - President, Frannet of the San Francisco Bay Area

How Can I Boost My Business Cash Flow?Room: 402, 4th Floor • Topic: Finance A practical, real-world learning experience about the structure and foundation of cash flow management; A chance to understand the measurement, management and practical implications of true cash flow (not artificial cash flow metrics like EBITDA); The critical role that the balance sheet plays in managing cash flow; Communicating more effectively with your financial team, bankers and accountants about these issues. Presented by: Lary Kirchenbauer, President, Exkalibur Advisors Sponsored by: Bank of America

How Facebook is Helping Achieve Your Business GoalsRoom: 503, 5th Floor • Topic: Marketing Join an expert from Facebook’s Small Business Team as he shares best practices, success stories, and strategies for how to grow, manage, and understand your small business presence on Facebook. Presented by: Jeremy Lynch, SMB Community Engagement Coordinator, Facebook Sponsored by: Facebook

How Small Businesses Can Leverage the Sharing EconomyRoom: 504, 5th Floor • Topic: Business What exactly is the sharing economy? Depending on whether you speak with Silicon Valley entrepreneurs or social activists, you will get very different answers. This workshop will provide an overview of what “sharing economy” means, why it is becoming a trend, what is the counter trend, how it impacts small businesses, and how they can plug in.

Presented by: Dr. Chong Kee Tan, Co-Founder, Bay Bucks

How to Become a Certified Local and State Government VendorRoom: 701, 7th Floor • Topic: Procurement This workshop provides you with basic requirements and steps to help your business get started by contracting with the City and County of San Francisco and with the State of California. Upon completion of this workshop, you will understand the certification qualifications and application process and it will help you decide if the government marketplace is the right customer for your company. You will learn how to understand the government customer, evaluate the government market, assess your capabilities, and how to make contacts with government. Co-Presented by: Paul Pendergast, President, Pendergast Consulting Group; Ryan Briscoe Young, Contract Compliance Officer, Chapter 14B Local Business Enterprise Certification Unit, Contract Monitoring Division (CMD)


City College of San Francisco, Chinatown/North Beach Center, 808 Kearny Street Register: www.sfsmallbusinessweek.com2

How to Create the Perfect Elevator Pitch: A Hands-On Workshop for Challenger BrandsRoom: 602, 6th Floor • Topic: Marketing The ability to concisely and effectively articulate the essence and value of your company will quickly become one of your greatest marketing assets. Join us for an interactive workshop designed to build the perfect elevator pitch. Leave with the tools to construct a 30-second answer to the question, “What do you guys do?” This skill will not only help fine-tune your organization’s core messaging, but it will also help align the responses for all members of your team whether you’re on an elevator in the Transamerica Building or Sears Tower. Co-Presented by: John Gumas, President, Gumas Advertising; Craig Alexander, SVP, Client Services, Gumas Advertising Sponsored by: U.S. Bank

How to Manufacture LocallyRoom: 505, 5th Floor • Topic: Business This workshop will cover the topic of local manufacturing and what is possible in San Francisco including: Benefits of local manufacturing; The SF landscape and contract manufacturing resources; Models of local production; Case studies of successful businesses; Key start-up considerations; SFMade’s programs and services. Presented by: Janet Lees, Senior Director, SFMade Sponsored by: Bank of the West

Mastering the Art of Negotiation: How to Get What You Really Want in BusinessRoom: 604, 6th Floor • Topic: Individual Development Whether we realize it or not, we all engage in dozens of negotiations on a daily basis. This workshop offers a primer on proven negotiation and conflict management strategies that will dramatically boost your Negotiation IQ, confidence and capability in order to avoid common pitfalls, improve business performance and cultivate more sustainable relationships in both professional and personal contexts. The workshop will help you to hone new negotiation skills. Presented by: Jacob Gelfand, Manager of Small Business Services, San Francisco LGBT Community Center

Sponsored by: Trans Pacific National Bank

REEL Talk: A Process for Creating Unique, Creative and Compelling VideosRoom: 605, 6th Floor • Topic: Marketing Visions of a killer marketing video dancing in your head, but not sure how to execute it? The key components to making irresistible marketing videos remain the same whether you plan to DIY, outsource services or hire a production company for the whole shebang (Hint: It’s in the storytelling). Don’t hold yourself back from turning your marketing video vision into reality. Gain the knowledge to develop a compelling marketing video & a basis for comparing your execution options. Presented by: Stephanie Shaterian, Founder, fLO Content Marketing Sponsored by: Comcast Business

The Four A’s of Recruitment Advertising: How to Track Results and Make the Most of Your BudgetRoom: 801, 8th Floor • Topic: Staffing Online recruiting contains an embedded challenge – knowing exactly where your candidates & hires are coming from. Companies are spending billions of dollars on recruitment advertising, though many don’t have reliable data on the results of those investments. Online recruitment advertising offers a great advantage versus its traditional counterparts like print- once you have simple tracking measures in place, it’s measurable! Learn best practices for understanding & measuring Return on Investment (ROI) so everyone can compete with the larger organizations & find the best talent for minimal cost. Co-Presented by: Lisa Beckenstein, Senior Director, Client Services, Indeed; Jessica Damato, Director, Client Services, Indeed; Rebecca Pollack, Manager, Client Communication, Indeed

Sponsored by: Indeed

Transform Your Business with Easily Accessible TechnologyRoom: 702, 7th Floor • Topic: Technology Participate in this introductory workshop on a variety of technologies that are available at no or low cost that can improve your small business’ profitability and increase your income and efficiency. Training from the likes of Square, Wix, Twitter and more… Learn: Tools to make elegant, quick, effective websites; How to increase sales by offering cost-effective credit card processing; What’s the difference between a post and a tweet? This mini-workshop is a sample of our Small Business Tech Training program to begin in the summer of 2015. Check our website for new updates. urbansolutionssf.org Presented by: Steve McCoy-Thompson, Executive Director, Urban Solutions Sponsored by: Ooma

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SESSION 3: 1:30-3:00PM Access to Capital for Growth and ExpansionRoom: 504, 5th Floor • Topic: Finance What are the options available for the growth and expansion of your existing small business? Choices include bank loans, SBA-guaranteed loans, 504 Certified Development Company loans for real estate and equipment and other loan programs. We will discuss them all, including their features, qualification requirements, and application processes.

Co-Presented by: Steve Bangs (Moderator), Assistant District Director for Lender Relations, SBA; Carly Perera, Manager of PCV Loan Fund, Pacific Community Ventures; Claudia Cohen, Senior Vice President & Director of Marketing, Capital Access Group; Emily Shanks, Small Business Regional Sales Executive, Bank of America; Sandy Mackovich, Director of Outreach and Business Development, Working Solutions

Sponsored by: Bank of America

An Introduction to Doing Business in the Energy & Utilities IndustryRoom: 603, 6th Floor • Topic: Procurement

The Energy and Utility Industries are looking for small businesses to provide for their supply chain. These businesses have diverse needs and can provide industrious small and diverse businesses with a very valuable partnership for many years to come. Come to this workshop to learn what type of services the Energy and Utility Industries need, how to become certified and how to win a contract!

Co-Presented by: Stephanie Green (Moderator), CPUC; Jose G. Espinoza, Supplier Diversity Program Manager, California Water Service; Representative from Chevron; Timothy Evans, Comcast

Sponsored by: Chevron

B2B Lead Generation StrategiesRoom: 701, 7th Floor • Topic: Marketing

You’re open for business and eager to serve your clients. Question is, how do you find them?In this interactive, workshop style session you’ll: Discover marketing strategies that fit your personality, industry, and style; Reconsider who your ideal client is; See which types of marketing strategies are most effective; Learn how to play to your strengths when generating leads; Realize that lead generation can be fun.Come to this presentation prepared to interact, think and write, and walk away with ideas on how to generate leads with ease and effectiveness!

Presented by: Kristine Carey, Catalyst, Moxie, Inc.

Sponsored by: San Francisco Business Times

Business Etiquette: The New Rules in a Digital AgeRoom: 801, 8th Floor • Topic: Individual Development Is it OK to friend your boss? Can an e-mail mistake jeopardize your career? There are many gray areas when it comes to communicating in the digital age. This presentation provides guidelines in digital protocols in the workplace, including LinkedIn, Facebook and Twitter, as well as traditional communication tools such as e-mail. Find out what executives say about etiquette in the workplace, and learn how to tend to your network in just five minutes a day. Presented by: Ian Powell, Division Director, Accountemps Sponsored by: Robert Half

Doing Business in AsiaRoom: 805, 8th Floor • Topic: Business With a surge of Asian inbound investment in traditional US companies such as Smithfields, AMC, real estate and many more – obviously, there is an overseas market to explore. ChinaSF and now SFAsia are two economic initiatives created by the City of San Francisco in close partnership with the San Francisco Center for Economic Development to help recruit overseas companies to San Francisco and help local companies explore overseas markets. Hear first hand about the trends in Greater Asia and China and learn about how you can approach consumers and businesses with the desire to spend and grow.

Co-Presented by: Darlene Chiu Bryant, Executive Director, ChinaSF; Jennifer Xu, Director, SFAsia

Fearless Digital Marketing: Driving Leads to Small BusinessesRoom: 503, 5th Floor • Topic: Marketing How do you measure success? Business is not about clicks, calls, or impressions- it’s about leads. Many businesses get sidetracked with metrics that don’t matter. Fearless, effective digital marketing is all about the number of leads + lead quality index. Come find out about some of the most effective methods that small businesses can use to improve their lead generation and overall marketing performance. These actionable strategies will benefit entrepreneurs and established businesses alike. Your investment ROI for digital marketing will not happen by chance, instead it will require a defined, determined approach to marketing success today.

Presented by: Dickson Wong, Digital Sales Manager, YP Sponsored by: YP

Four Steps to the Perfect LogoRoom: 502, 5th Floor • Topic: Marketing Customers learn a lot about your company in just a few precious seconds—all by seeing your logo. A great logo quickly reveals important information like your industry, personality, and what makes you different. If you’re preparing to get a logo, that might sound intimidating. But it doesn’t have to be. In this workshop you’ll get to know the four fundamental steps to follow for achieving a memorable logo. You can use those steps to assist you in the logo design process and get to a great outcome for your business. Presented by: Pamela Webber, CMO, 99designs Sponsored by: Visa Inc.

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How to Make a Living Making FoodRoom: 604, 6th Floor • Topic: Business Making food is one thing, making a living is entirely different. In this brief workshop, La Cocina, the San Francisco Department of Public Health and the FDA San Francisco District Office will review the fundamental considerations that any food entrepreneur should consider before launching this next phase of their life. You will learn about: business planning resources, available kitchen spaces, techniques for assessing the marketplace and referrals to support organizations, the California Homemade Food Act (AB1616), and getting your product ready for the market. Co-Presented by: Daniella Sawaya, Programs Manager, La Cocina; Mary Ellen Taylor, MSPH Public Affairs Specialist, Office of Communications & Quality Program Management, Office of Regulatory Affairs, FDA; Tim Ong, Cottage Food, DPH

Leadership, Management and Interpersonal WizardryRoom: 605, 6th Floor • Topic: Individual Development Money, technology and good ideas can only take us so far. Effective leadership and interpersonal skills remain the most pivotal and indispensable resources for any business venture. Far too often, leading and managing others leaves us feeling uncomfortable, even overwhelmed; it can feel like a magical talent reserved for a select few, i.e. not us. This workshop offers helpful strategies and frameworks to take your leadership toolkit to the next level. Using a combination of informative presentations, examples and team simulations, the course will help you leverage your own style and personality to evolve as a professional decision-maker, communicator and motivator. Presented by: Jacob Gelfand, Manager of Small Business Services, San Francisco LGBT Community Center

Marketing and PR FundamentalsRoom: 505, 5th Floor • Topic: Marketing This two-part workshop will cover core marketing and public relations concepts and social media basics, and it will include a brief tutorial on how to build a turn-key marketing system for your business. Instructors Ken Stram and David Perry will lead lively discussions with tales from the trenches and plenty of tips and tricks to supercharge your marketing and PR plans. The workshop will include helpful handouts and a spirited Q&A session. Key topics include: Marketing fundamentals; Choosing the right tactics for your business; Integrating traditional and social media marketing tactics; Tracking and measuring progress against your bottom line results; Understanding the media; Building and fostering relationships with reporters; How social media has transformed the media; Four principles for success Co-Presented by: Ken Stram, President, 2Bridge Communications; David Perry, President and Founder, David Perry & Associates Sponsored by: Recology

Navigating Shipping Costs: Finding the Right Mix for Your BusinessRoom: 602, 6th Floor • Topic: Business Whether you’re an online seller or a brick-and-mortar retailer, if you’re shipping goods to consumers and don’t know how and when to choose the most affordable shipping carriers for your business, you could be losing money. This workshop will help you determine the most efficient and cost-effective mix of shipping carriers to help your business grow. It will discuss: Strengths of FedEx, UPS and the U.S. Postal Service; Common shipping fees and how to avoid them; 2015 service changes — what UPS and FedEx’s dimensional weight pricing means for you. Presented by: Jessica Foth, Sr. Product Marketing Manager, Endicia Sponsored by: Endicia

Social Media Marketing Strategies For Measurable ResultsRoom: 705, 7th Floor • Topic: Marketing Social Media Marketing makes information more accessible and useful by combining together technology, content and social interaction across many platforms including websites, blogs, video-sharing, review sites, email marketing and event promotion. Consumers expect companies to use Social Media intelligently and for Social Media initiatives to align with other marketing strategies. This session will provide an overview of the 9 Key Areas of Social Media as defined by David Mitroff, Ph.D. with examples from his consulting on technology integrations, restaurant and retail marketing, customer loyalty programs and partnership development. Presented by: David Mitroff, Ph.D., CEO and Founder, Piedmont Avenue Consulting, Inc.

Tales From the Trenches: The Truth About Running a Small BusinessRoom: 402, 4th Floor • Topic: Individual Development Attend this session to learn from a panel of successful entrepreneurs about what it really takes to run a small business…the good, the bad and the ugly! This session will offer you a glimpse into starting up, marketing, hiring contractors or employees and more! Benefit from their real experience, as they discuss the true challenges and rewards of being a small business owner in San Francisco. Co-Presented by: Desi Stark (Moderator), Small Business Banker Manager, Bank of America; Christopher Coccanga, Owner, T-We Tea; Rajeswaridevi Sridhara, Owner, Little Genius Montessori School; Steven Kilzer, Owner, Capital Eyewear Sponsored by: Bank of America

The Essentials: Networking Like a ProRoom: 702, 7th Floor • Topic: Individual Development The Dynamics of Entrepreneurship will be seen through the eyes of Networking. Networking origins and its current day applications that add to any company’s bottom line will be explored. Surefire ways to approach anyone at anytime at any networking event, as well as other methods of communication will be given to each attendee. And I will share my networking secrets that I’ve accumulated over the past 25 years. Presented by: George Parrish, President, ConsultantsGP Sponsored by: Sterling Bank




SESSION 4: 3:20-4:50PM

An Overview of Certification for ProcurementRoom: 701, 7th Floor • Topic: Procurement Join us for this informative panel to help prepare and grow your businesses by learning about a variety of different certifications. We will review how to leverage the resources and information provided by the U.S. Small Business Administration into lucrative procurement contracts. This session will prepare you to take advantage of emerging procurement opportunities including those with federal agencies, California’s public utility companies, and private companies. Co-Presented by: Tong Qin (Moderator), Deputy District Director, Small Business Administration - San Francisco District Office; Paul Pendergast, President, Pendergast Consulting; Mark McComas, General Services Administration, Office of Small Business Utilization (E); Wayne Gross, Outreach Liaison, Procurement Division – Communication and Outreach, State of California Department of General Services Economic Development Specialist, U.S. Small Business Administration; Lori Falkenstrom, Small Business Specialist, U.S.

Building Your Business Website 101Room: 705, 7th Floor • Topic: Marketing Getting your business online is an important step. With 89% of consumers turning to search engines before making a purchase decision, if you’re not online, you won’t have the opportunity to even be a part of that decision. Learn how to get your business online with ease, the pros & cons of doing it yourself vs. hiring a professional, steps to finding the right domain name, choosing a website builder or web host & all the essentials for showcasing your business online. Getting online doesn’t have to be difficult. Let us help make it easy for you! Presented by: Luke Burgess, Lead Designer, Dynadot Sponsored by: Dynadot

Business Law for EntrepreneursRoom: 605, 6th Floor • Topic: Business Solid legal strategies and preventive legal risk management can help every entrepreneur launch and grow their business successfully. But how do you analyze legal risks and protect your business against costly legal disputes affordably on a tight budget? This basic business law workshop introduces self-help methods and resources for: holistic legal risk assessment, business contracts, intellectual property protection, funding agreements, customer agreements, employee and independent contractor agreements, vendor agreements, commercial leases, and legal entity choices. You will also learn how to carefully investigate and choose the right parties to do business with. This class does not constitute legal advice. Presented by: Felicia Vallera, Founder and Organizer, The San Francisco Community Business Law Center

Crowdfunding Marketing BasicsRoom: 503, 5th Floor • Topic: Finance Need funding for a project or product? Get a high-level overview of how crowdfunding platforms, such as Kickstarter, work. Some crowdfunding applications have an all-or-nothing model, which means your project must be fully funded or you get nothing. This is what makes your pre-campaign marketing strategies so critical. Currently, less than 50% of crowdfunding projects are successfully funded. This means that it is imperative that you consider how to create and leverage your key promotional components, such as your video, personal story, contacts and crowdfunding rewards/perks. It also means becoming comfortable with selling not only your product, but also yourself. Presented by: Cheryl Downing, President, Cheryl Downing & Associates

Doubling Your Productivity: Sales Strategies for Generating More RevenueRoom: 702, 7th Floor • Topic: Marketing If you’re like most business owners and sales professionals, just getting your team to pick up a phone to make cold calls can be a challenge. Going from networking event to networking event can mean meeting people you have little or no interest in doing business with. Which means that your team may not be closing as many deals as they could. Business development coach, radio personality and author of the best-selling book Telemarketing Success, Tony Wilkins teaches sales professionals the tricks to grow their sales with minimum effort for maximum return. Presented by: Tony Wilkins-TCS Inc, Small Business Forum Radio and Magazine

Empowering and Retaining Your Employees with Financial EducationRoom: 801, 8th Floor • Topic: Staffing Learn how you can empower your team to take control of their personal finances by providing financial wellness programs as an added benefit at your company. Employees who are more confident in their personal financial situation feel better about their employer, call in sick less, are less likely to leave, and are more productive overall.

Presented by: Catherine Lopez, Wells Fargo at Work Program Manager, Wells Fargo

Sponsored by: Wells Fargo Bank

Growing Pains: Tales of Three San Francisco Small BusinessesRoom: 402, 4th Floor • Topic: Individual Development Join the San Francisco Chamber of Commerce and executives from three leading Bay Area companies that have taken the leap from small to not-so-small business. Hear insight and advice on how to take the next step and lead your company on a trajectory of growth.

Co-Presented by: Desi Stark (Moderator),Small Business Banker Manager, Bank of America; Nate Pollak, Founder & CEO, The American Grilled Cheese Kitchen; Nipul Patel, Co-founder and CFO, Townsquared; Tim Pauly, City Lead - San Francisco Bay Area, WeWork Sponsored by: Bank of America

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How Businesses Can Apply For and Receive the California Competes Tax CreditRoom: 502, 5th Floor • Topic: Business The Governor’s Office of Business and Economic Development (GO-Biz) is hosting a workshop on the California Competes Tax Credit. Small, medium and large businesses are encouraged to attend the workshop and receive instruction on how to apply for millions in available tax credits. Presented by: Will Koch, Deputy Director, California Competes Tax Credit Program-Governor’s Office of Business and Economic Development (GO-Biz)

How to Start a Mobile Food VentureRoom: 505, 5th Floor • Topic: Business This workshop will provide the nuts and bolts of how to start a mobile food business in San Francisco. Whether you want to operate a pushcart or mobile truck, you will hear from an industry expert and City Representative on what you need to know about Mobile Food Permitting in San Francisco and the Mobile Food Industry in general, including information on city regulations, what to consider when purchasing a pushcart or truck, other important considerations of the industry, and more. Co-Presented by: Matt Cohen, Owner, Off the Grid Services, LLC; Martha Yañez, Business Case Manager, SF Office of Small Business Local Marketing: What Small to Mid-Sized Businesses Need to KnowRoom: 603, 6th Floor • Topic: Marketing The average consumer is exposed to 625 marketing messages a day. Media Fragmentation across diverse platforms is an advertising challenge. Small to mid-sized businesses are struggling to stay top-of-mind. Most don’t have a marketing strategy BEFORE they start advertising. Attend this seminar and… THAT WON’T BE YOU! If you own a business or are responsible for marketing a small to midsized business, you don’t want to miss this workshop. You will walk away with multiple tips on how you can set your business apart from your competition and learn the best ways to reach your ideal customer through a marketing plan.

Presented by: Brandon Mudd, Comcast Spotlight Video Advertising Solutions Sponsored by: Comcast Business

Managing the Growth of Your Small BusinessRoom: 604, 6th Floor • Topic: Business Learn the dos & dont’s of strategically managing the growth of your small business. We will discuss setting goals such as sales, revenue, profit margins, market-share, brand management, community influence, marketing, staffing & operational considerations when bringing new products or services to market & what new demographic & geographic areas to penetrate. Other topics include: access to capital, cost analysis & cash flow requirements. Presented by: Gwendolyn Wright, Founder, The Wright Consultants Sponsored by: TMC Financing

Real Estate to Grow My BusinessRoom: 805, 8th Floor • Topic: Finance Are you looking for ways to grow your business without breaking the bank? In today’s real estate market you may think making the leap from leasing to owning is out of your reach. But that’s not true! Join us for this special panel of local small business lenders & commercial real estate brokers making dreams come true for business owners. Just like many Americans, small businesses should consider buying property rather renting, in order to build equity. Put wealth in your own pocket instead of in a landlord’s! Hear from SBA 504 financing experts on what you need to know before applying for a loan, advantages of SBA loans, purchasing the right property for your business & identifying what lenders look for when they pre-qualify you for a loan. Co-Presented by: Darrell E. Dante (Moderator), Lender Relations Specialist, U.S. Small Business Administration; Ansie Ting, Vice President, Chase Specialty Finance, JPMorgan Chase; Kelly Ryan, SBA Loan Expert, CDC Small Business Finance; Jennifer Farris, San Francisco Small Business Owner/SBA 504 loan recipient, STUDIO Gallery; Samuel Leung, VP and SBA Regional Sales Manager- Northern California, East West Bank Sponsored by: CDC Small Business Finance

Resources for Restaurants: How to Weather the Staffing Crisis in San FranciscoRoom: 504, 5th Floor • Topic: Staffing Kitchens across the city are finding it more difficult to keep up with staffing. Come out to hear directly from a diverse group of organizations and programs helping restaurants keep up with back of house needs. Attendees will learn what each of these programs can do to provide direct access to trained and prepared back of house staff. Co-Presented by: Darlene Cardenes, San Francisco Unified School District’s Career Technical Education Program; Katie Bone, Poachedjobs; Phoebe Sanders, Catering Chef & Culinary Instructor, CHEFS Program of Episcopal Community Services; Tannis Reinhertz, Department Chair, Culinary Arts and Hospitality Studies Department City College of San Francisco; Winnie Yu, Assistant Director of Employment Training Self-Help for the Elderly (Part of the San Francisco Office of Economic & Workforce Development Hospitality Initiative) Social Media Blueprint for BusinessRoom: 602, 6th Floor • Topic: Marketing Learn how you can maximize your efforts on social media to have better connections with customers, increase traffic to your site and have a loyal following. In this workshop you’ll be able to understand a little more how Startup Princess grew from 1 follower to 25,000 followers in April 2011 to over 175,000 in June of 2012. Discussion points include: What to tweet about; How to grow a Twitter following; Creating a community that watches your tweets and retweets to their audiences; Using Twitter to drive traffic to your blog or site; Utilizing Twitter chats to support and grow your brand; And much more! Presented by: Michelle McCullough, Founder & Owner, Speak Michelle Sponsored by: Comcast Business


Small Business Resource Guide

Bar Association of San Francisco 415.982.1600 • sfbar.org/lawyerreferrals The Bar Association of San Francisco provides the public with referrals to qualified, experienced attorneys. Our multilingual legal interviewers carefully and thoughtfully screen each call and email inquiry to determine the best avenue for the client. We provide referrals to 100 areas of the law and over 250 community, government, and social service agencies. Small businesses can gain assistance with a wide variety of matters including: ADA Compliance, Contracts, Intellectual Property Rights, and Labor Relations. A thirty-minute consultation with an attorney is just $35 (waived for Personal Injury and Worker’s Compensation matters).

BDC Small Business Finance415.213.8677 • OBDC.com Since 1979 we have empowered small business owners in the Bay Area, beginning in Oakland and expanding to serve the nine Bay Area counties. Through our core services we help small businesses EXPAND in size, INCREASE their profits, and REACH their goals. We are honored to work with successful, innovative, and community-oriented entrepreneurs. We believe in the power of entrepreneurship to transform lives and communities. In the last 10 years we closed 500 loans that totaled more than $29,000,000. Our borrowers have created thousands of new jobs in the Bay Area.

Contract Monitoring Division 415.581.2310 • sfgov.org/cmd

The Contract Monitoring Division (CMD) implements and enforces the Chapter 12B Equal Benefits Ordinance and the Chapter 14B Local Business Enterprise Ordinance adopted by the Board of Supervisors to protect the public interest in equality throughout the City of San Francisco’s governmental contracting process. In order to provide the highest level of public service, the CMD is committed to providing expert assistance to businesses and City departments to ensure this is accomplished fairly, effectively and efficiently.

Covered CA 888.975.1142 • coveredca.com Covered California is a new, easy-to-use marketplace where you and your family may get financial assistance to make coverage more affordable and where you will be able to compare and choose health coverage that best fits your needs and budget. By law, your coverage can’t be dropped or denied even if you have a pre-existing medical condition or get sick.

Department of the Environment 415.355.3700 • sfenvironment.org The San Francisco Department of the Environment has many offerings for the small business community. Services range from helping to comply with city ordinances, offering incentives for energy efficiency improvements, and even providing a Green Business seal to those who go above and beyond. Our programs help businesses with hands-on support, so it’s easy to make the right choice for both your business and our environment. Visit us at our booth at Flavors of San Francisco or at SFEnvironment.org

Entertainment Commission 415.554.6678 • sfgov.org/entertainment A seven member Commission established in 2003, the Entertainment Commission has the powers and duties to accept, review, gather information regarding and conduct hearings for entertainment-related permit applications. Additionally, the Entertainment Commission plans and coordinates the provision of City services for major events for which there is no recognized organizer, promoter, or sponsor.

Governor’s Office of Business and Economic Development (GoBiz) business.ca.gov The Governor’s Office of Business and Economic Development (GO-Biz) was created by Governor Edmund G. Brown Jr. to serve as California’s single point of contact for economic development and job creation efforts. GO-Biz offers a range of services to business owners including: attraction, retention and expansion services, site selection, permit streamlining, clearing of regulatory hurdles, small business assistance, international trade development, assistance with state government, and much more.

Inner City Advisors 283 4th Street, Suite 101, Oakland 510.271.0142 • innercityadvisors.org fundgoodjobs.com

Through education, professional advising, and investment in small business owners, ICA and Fund Good Jobs improve communities by providing good local jobs to people with high barriers to employment.

JobsNOW! – Human Services Agency 1.877.562.1669 • sfhsa.org The JobsNOW! Wage Subsidy program provides work opportunities to low-income San Franciscans while offering employers a $5000 wage reimbursement for all new hires of qualified participants. Employers are reimbursed a maximum of $1000 per month in wage costs, not to exceed $5000 total reimbursement.

La Cocina 415.824.2729 x 303 • lacocinasf.org

La Cocina provides commercial kitchen space and technical assistance to low-income entrepreneurs who are launching, growing and formalizing their food businesses.

Legal Services for Entrepreneurs, Lawyers’ Committee for Civil Rights 415.543.9697 Ext. 236 lccr.com/legal-services-entrepreneurs.php Legal Services for Entrepreneurs (LSE) is an economic development project of the Lawyers’ Committee for Civil Rights. LSE provides free legal assistance to low-income individuals who want to start or develop for-profit businesses; and for-profit businesses committed to investing in economically distressed communities.

Mission Economic Development Agency (MEDA) 415.282.3334 x 39 • medasf.org Since 1973, the Mission Economic Development Agency has been dedicated to improving the economic and social conditions of San Francisco’s immigrants and working class families with an emphasis on the Latino community and the Mission and Excelsior districts.

Northeast Community Federal Credit Union 415.434.0738 • necfcu.org Targets low-income and unbanked individuals with their banking needs. One-stop services ranging from registering the Company to writing business plans and applying for loans.

Office of Contract Administration (OCA) 415.554.6743 • sfgov.org/oca The Office of Contract Administration/Purchasing of the City and County of San Francisco supports the procurement of the material, equipment, and services that are essential to providing governmental services for the citizens of San Francisco. The contracting and procurement services that Purchasing provides, support the operations of the City departments who provide services to the public.

Office of Economic and Workforce Development 415.554.6969 • oewd.org OEWD supports the ongoing economic vitality of San Francisco. Under the direction of Mayor Ed Lee, OEWD provides city-wide leadership for workforce development, business attraction and retention, neighborhood commercial revitalization, international business and development planning. OEWD’s programs are responsible for strengthening San Francisco’s many diverse neighborhoods and commercial corridors, creating a business climate where companies can grow and prosper and ensuring a continually high quality of life for all San Franciscans.

Office of Financial Empowerment 415.554.4868 • currencsf.org CurrenC SF is a new direct deposit initiative from the San Francisco Office of Financial Empowerment. We are working with businesses throughout the City to promote widespread participation in direct deposit. CurrenC SF provides everything you need to increase direct deposit enrollment, including an employer toolkit, marketing materials, guides to payroll products and services, and more.

Office of Labor Standards Enforcement (OLSE) 415.554.6235 • sfgov.org/olse The Office of Labor Standards Enforcement (OLSE) enforces labor laws adopted by the San Francisco Board of Supervisors and by San Francisco voters. OLSE ensures that public works contractors comply with prevailing wage regulations, enforces the Minimum Compensation Ordinance and Health Care Accountability Ordinance, and administers the City’s Sweatfree Contracting Ordinance. OLSE also enforces labor laws of general application, including the SF Minimum Wage Ordinance, Paid Sick Leave Ordinance and Health Care Security Ordinance.

Office of Small Business / Small Business Commission415.554.6134 • sfgov.org/osb • businessportal.sfgov.org

The Small Business Commission and Office of Small Business function as the City’s central point of information and assistance to small businesses in San Francisco. The office provides direct services through customized one-on-one assistance, collaborations with other City agencies and referrals to various small business resources to help San Francisco businesses succeed and flourish. Recently, we’ve introduced the San Francisco Business Portal, our City’s primary online business resource. The Portal provides comprehensive information, customized kits and tailored tools to help entrepreneurs easily navigate through ways to start, manage and grow a business.

Small Business Week Resource Guide

Learn about all of the amazing small business resources in San Francisco that are there to help you succeed all year round.

Opportunity Fund Northern 408.516.4692 • opportunityfund.org

Opportunity Fund advances the economic well-being of working people by helping them earn, save, and invest in their future. Opportunity Fund provides Small Business Loans, IDA Savings, and Community Real Estate services.

Pacific Community Ventures 415.442.4300 • pacificcommunityventures.org

Pacific Community Ventures creates economic prosperity in low income communities. We achieve this mission through impact investing, entrepreneurship and thought leadership. PCV’s BusinessAdvising.org provides the only high quality, custom and affordable small business mentoring program offered in the country and is available small business owners in the San Francisco Bay Area.

Renaissance Entrepreneurship Center415.514.8580 • rencenter.org

Renaissance provides comprehensive small business training and support services which include small business training classes on the introductory, business planning, and advanced levels, online training, an onsite small business incubator, skills business and industry specific workshops, loan packaging, access to capital, and one on one consulting. Renaissance is also the San Francisco’s US Small Business Administration’s Women Business Center.

San Francisco Community Board Program 415.920.3820 • communityboards.org Community Boards is the oldest, longest-running public mediation service in the United States that helps San Francisco residents and businesses find peaceful solutions to conflicts through mediation, trainings, facilitation, and help organizations improve their communication and resolution skills. We can help you manage everyday conflicts by containing disputes before they escalate to small claims court. We offer conflict resolution services for a nominal fee. Our mediation services are offered in English, Spanish, Mandarin and Cantonese.

San Francisco Council of District Merchants Associations415.441.0848 • sfcdma.com

The Council is dedicated to the promotion, preservation and enhancement of San Francisco’s Business Community and brings together nearly twenty diverse neighborhood business organizations, giving small business owners a broad base of support. As a host of San Francisco’s Small Business Week, we help to celebrate the success of small business – the very backbone of San Francisco’s economy.

San Francisco Economic Development Alliancesfeda.org

The San Francisco Economic Development Alliance (SFEDA) is a collaboration of nonprofit organizations that provide training, funding and ongoing support for small and micro businesses in San Francisco. Our mission is to help low- and moderate-income San Franciscans improve their quality of life by strengthening small businesses and micro-enterprises. We achieve this mission by formalizing referrals between organizations, actively advocating at the City level for small businesses, leveraging resources and best practices and maintaining meaningful partnerships.

San Francisco LGBT Community Center415.865.5555 • sfcenter.org

The SF LGBT Center’s Small Business Services Program empowers entrepreneurs. We offer free, one-on-one technical assistance, collaborative workshops, an innovative, credit-building microloan program, loan packaging, small business mentorship and referrals to our vast small business development network. Our small business expert provides individualized advice, a needs assessment and the development of an action plan that supports business planning, market strategy, financial modeling, networking opportunities, funding efforts and more.

San Francisco Public Utilities Commission 415.551.3000 • sfwater.org SFPUC is comprised of 3 essential 24/7 service utilities: Water: (provide retail drinking water and wholesale water to three Bay Area counties); Wastewater Services in SF: (collection, treatment, & disposal: (green hydroelectric and solar power). Contracting opportunities are available to small and large local and regional businesses through SFPUC’s multi-billion dollars bond-funded and multi-year infrastructure programs.

San Francisco Small Business Development Center 415.937.SBDC (7232) • sfsbdc.org

We provide free, confidential one-on-one customized consulting services and training workshops in English, Spanish and Chinese to established and startup businesses in San Francisco and Northern San Mateo County. Our team of professional consultants are not only counselors but also business owners with diverse backgrounds and expertise in a variety of industries such as restaurant and specialty food service, fashion retail and manufacturing, wholesale, technology and social media, government contracting, among others.

SCORE San Francisco415.744.6827 • sfscore.org SCORE is a non-profit resource partner of the Small Business Administration dedicated to educating entrepreneurs. Our volunteers are working and retired business executives who provide free counseling and low cost workshops to help businesses get started and grow successfully.

SF Made 415.408.5605 • sfmade.org

SFMade’s mission is to build and support a vibrant manufacturing sector in San Francisco that sustains companies producing locally made products, encourages entrepreneurship and innovation, and creates employment opportunities for a diverse, local workforce.

Small Business Network 415.731.2859 • sfsbn.org Our mission is to strengthen and unify the voice of the Small Business Community in San Francisco. With a growing membership of 20 business organizations, we represent more than 19,000 small businesses.

Southeast Asian Community Center 415.885.2743 • seaccusa.org Our mission is to develop and administer programs that lead to economic development and community empowerment for Southeast Asians, low-income residents, and small business owners. Our main programs are: small business technical assistance, Microloans, consumer advocacy, translation services, immigration services, and food distribution. Now in our 40th year of operations, we serve clients throughout the City and make Microloans to small businesses throughout the Greater Bay Area.

State Board of Equalization 415.356.6600 • boe.ca.gov

The San Francisco Community Business Law Center 415.309.4999 • sfcommunityblc.org The BLC is a nonprofit legal aid program that offers free business law resources for low-income micro-business owners who cannot afford lawyers. Over 40 pro bono workshops are available on a comprehensive range of business law topics. Business law clinics offering free one-hour consultations in San Francisco’s low-income merchant corridors will begin in the second half of 2013, and plans for a staffed business law resource center are in the works for 2014.

The Supplier Clearinghouse 800.359.7998 • thesupplierclearinghouse.com On behalf of the California Public Utilities Commission (CPUC) and its Supplier Diversity Program, the Supplier Clearinghouse certifies businesses as Women and/or Minority owned Business Enterprises (WMBE, WBE, MBE). The purpose of this certification is to encourage the utility companies regulated by the CPUC to recruit and utilize businesses that are owned and operated by women and minorities. For more information on the Supplier Diversity Program contact 800-253-0500 or [email protected].

Treasurer / Tax Collector 415.554.4400 • SFBizTax.org

Urban Solutions 415.553.4433 • urbansolutionssf.org Urban Solutions is an economic development non-profit organization whose mission is to foster the well-being of disadvantaged communities by helping to increase neighborhood commercial vitality, strengthen small businesses, create jobs and encourage diversity.

U.S. Small Business Administration (SBA) 415.744.6820 • sba.gov The U.S. Small Business Administration (SBA) helps Americans start, build and grow businesses. Through an extensive network of field offices and partnerships with public and private organizations, SBA delivers its services to people throughout the United States.

Working Solutions 415.655.5473 • tmcworkingsolutions.org Working Solutions is a 501(c)(3) nonprofit organization that provides underserved micro-entrepreneurs with the access to capital and resources they need to start or grow a business. We strive to strengthen the economy, create jobs, and build strong communities.

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Meet business opportunities with confidence

Talk to us about options to help manage cash flow At Wells Fargo you’ll find the products and resources to manage cash flow so you can send and receive payments with ease, take advantage of business opportunities, and have the flexibility to grow.

Our bankers are ready to provide options that meet your unique needs, including business checking and savings, credit products, payment processing, payroll services, and insurance.

Stop by to speak with a local banker today, or visit wellsfargo.com/appointments to make an appointment.

Learn more about managing cash flow at wellsfargoworks.com

NOT FDIC INSURED NOT BANK GUARANTEED MAY LOSE VALUE

INSURANCE PRODUCTS:

Wells Fargo Insurance, Inc. is a licensed agency that represents — and is compensated by — the insurer based on the amount of insurance sold.

All financing decisions are subject to credit approval. Deposit products are offered by Wells Fargo Bank, N.A. Member FDIC.© 2015 Wells Fargo Bank, N.A. All rights reserved. (1247943_14787)

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Trans Pacific National Bank has built strong relationships with our clients since 1984. Our philosophy is to provide more than conventional banking services. We deliver tailored packages to fit the banking requirements of individuals and businesses. We specialize in the following:

n Business Acquisitionn Commercial Real Estaten Debt Refinancen Machinery & Equipmentn Working Capital & Inventory

Bay Area’s Preferred SBA Lender

(415) 543-3377 | tpnb.com88 Kearny Street, Suite 1750 | San Francisco, CA 94108

1.800.803.8367roberthalf.com

Source: FORTUNE, March 1, 2015 © 2015 Robert Half International Inc. An EOE M/F/D/V. 0310-9005

Recommended by 9 out of 10 customers.“ Robert Half has a passion for fi nding the right people for the role and not just someone to fi ll a chair. We value their quick response and excellent follow-up.”

Support Project Manager, Regional Airport Authority

Robert Half again was named to FORTUNE® magazine’s “World’s Most Admired Companies” list, ranking #1 in our industry.

Sustainable values for the business environment.

Become a recognized Green Business of San Francisco. Learn more at

SFGreenBusiness.org

usbank.comMember FDIC

Partnering for the

community

At U.S. Bank, our success is directly related to the

success and vitality of the communities we serve.

And we believe strong communities help make a

strong economy. That’s why we feel it’s important to

partner with organizations to provide corporate

leadership on issues of community importance.

Because no company gains the same strength alone

as it can with the help of others.

Proud to support San Francisco Small Business Week

GET CONNECTED:

Real Estate Financing for Growing Companies

We are thrilled that Bear Republic Brewing Company has received this well-deserved award. Creating

100 local jobs, eco-friendly programs, community involvement and the best beer anywhere all make them a uniquely great company. We are proud to have helped

them grow their business with 504 funding.

SBA’s Northern California 2015 Small Business of the Year

www.baydevco.com

Congratulations toBear Republic

Brewing Company!

Visa Business supports the people behind every small business. We help you manage cash flow through debit and credit products, provide access to savings through Visa SavingsEdge, and offer a wealth of resources and tools to help you keep your business on track. Through it all, our goal is to help you get back to what you do best — helping your customers, your community, your world.

Like us on www.facebook.com/visasmallbiz Follow us on @VisaSmallBiz

© 2015 Visa. All Rights Reserved.

Imagine the Impact

Need $$$to Buy or Grow

a Small Business?Discover the benefits of SBA financing

• Get working capital• Start or buy a business• Own a building instead of leasing

Loans available – $20,000 to over $20 million

Kelly Ryan 415.561.6384, [email protected]

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©20145 YP Intellectual Property LLC. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property LLC and/or YP affi liated companies. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. MCS-268-031015

We wrote the bookon local search.

YP, the even-more-powerful Yellow Pages.

RecologySF.com

Recycling creates local jobs.

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!!

Ready to buy a building for your business? We are here to help.

Why own your own building? ! No more rent increases ! Stability and security ! Long-term savings ! Tax advantages ! Real estate investment

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rate, fixed for 20 years ! Only 10% down payment ! No additional collateral ! No maximum project size

415 217 7600

www.capitalaccess.com

!We finance real estate solutions

for growing businesses.

Capital Access Group provides SBA 504 loans for the purchase, renovation, or construction of

commercial real estate.

bankofthewest.com

CRAZY IDEAS DON’T SEEMALL THAT CRAZY IN THE WEST.

We are proud to sponsor San Francisco Small Business Week.At Bank of the West, we’re committed to cultivating long-term relationships so you know who you’re working with.

Member FDIC. Equal Housing Lender. © 2015 Bank of the West.

endicia.com

Denise—Head of operations

“I don’t worry about shipping anymore. It just gets done.And that’s good for business.”

Endicia: the leading provider of shipping technology software

Download our white paper entitled: FedEx, UPS and the USPS: Finding the Shipping Mix that Works for You at www.endicia.com/transform

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All of the people who matter to you.

Every day.

Everywhere.

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Interested in how Bank of America can help support your small business? Visit us at bankofamerica.com/smallbusinessbanker

At Bank of America, we’re proud to support small businesses throughout the Bay Area. This week, we’d like to thank you for all the positive ways you help shape our community.

flavorful healthy active

Bank of America, N.A. Member FDIC. ©2015 Bank of America CorporationAR9SNC5C 4/2015

local small businesses You help make the Bay Area what it is

San Francisco Small Business Week 2015 Program

Documents

Transcript of San Francisco Small Business Week 2015 Program