Sami Mäkiniemelä and Ville Kinnunen - Miradore Services
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Transcript of Sami Mäkiniemelä and Ville Kinnunen - Miradore Services
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www.miradore.com
Miradore Services
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Agenda
What are Miradore services?
Why do we provide these services?
What kind of services do we offer?
Customer case examples
How to start
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What are Miradore services?
• Customized service work
• Miradore expertise for customers
No one knows Miradore like we do
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Why do we provide these services?
• Intensify the use of Miradore
• Improve the quality of the service delivered using Miradore
• To ease the burden on MSPs utilizing their own resources Cost savings to MSP
Get most out of your Miradore
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What kind of services do we offer?
Instance setup Package building
Scripting Integration
Health check Training CustomInstance maintenance
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Example: Integration service
• Customer case: Procurement System
• Reduce the need of manual work during the asset purchase process
• Benefits
• Expertise and best methods
• Fast implementation
• Quality guarantee
• Pricing
• Based on hourly rates
• 15 days of work
Other systems
ITSM
Procurement system
Manufacturer warranty
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Example: Miradore Package building as a service
• Customer case : Office 2016 upgrade• Reliable package for deploying the Office upgrade world-wide
• Environment
• 9 000 laptops, 10 000 desktops
• Windows 7 & 8 & 10
• 1000 locations
• Customizations
• Install & upgrade
• USB stick media
• Language pack
• Shortcuts & taskbar
• Benefits
• Less internal resources
• Efficiency
• Best practices
• Reusability
• Pricing
• 3500 €
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Example: Trainings
We create tailored training sessions for your needs• Remote sessions & classroom
• Customized content
• www.miradore.com/training
• Certify yourself
• Benefits
• Boost your daily work
• Master best practices
• Know the latest features
• Pricing
• One day classroom training: 750€/participant (facilitated by Miradore)
+FREE WEBINARS
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Example: Trainings
• Remote sessions & classroom
• Customized content
• www.miradore.com/training
• Certify yourself
• Benefits
• Boost your daily work
• Master best practices
• Know the latest features
• Pricing
• One day classroom training: 750€/participant (facilitated by Miradore
We create a tailored training for your needs
Comments from the training participants
”The labs and hands-on
exercises were the best. There was no boring slideshows.”
”I now have a much better knowledge
of the product.”
”I’m already a Miradore user and have found some of the features
that I wasn’t familiar with very useful.”
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How to Get Started
1 Contact your Miradore account
manager or visit www.miradore.com
2 We’ll schedule an initiation meeting together (scope, schedule and offer)
3 Offer accepted and
service on the go!
Read more about it fromwww.miradore.com/services
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• Order training for yourself and your colleague can join you FREE OF CHARGE
• For other services: 500€ VOUCHER
• Applies for all orders made before the end of 2016
ONLY FOR COMPANIES PARTICIPATING IN THE MIRADORE USER DAYS