Sales Monitoring and Competition Analysis

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    Sales Monitoring and CompetitionAnalysis

    J L Morison

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    Objectives of the Project

    Secondary Sales Check Displays Placement of JLM brands Coverage Mapping

    Competition Analysis

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    JLM in the East

    Strenghts Were are extremly stong in Feeders and teats and are a

    household name Most of the chemists only store our products Our SOs are well known and have built good

    relationships with many chemists The SOs are very capable in negotatiating and

    convincing store owners for sales and for displays We contribute about 30% to our distributors business

    and hence get special attention

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    JLM in the East

    Weakness We are understaffed as far as the SOs are concerned Other than medical stores we are very weak in other

    stores and need displays and other concession forpenetration

    We need a checking mechanism for visit frequency,

    outlet reach, new outlets and display efficieny Our SOs are not motivated enough towards the company

    and the brands We are highly wholesale driven

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    CoveragePrashanta Bose

    Outlets 82115 day vsits 410.530 day visits 410.5

    Total Outlet Visits Per Month 1231.5No of Working Days 23

    Outlets Per day 53.5435

    Average Actual Visit 35

    Variance 34.63%

    Sandeep R Choudhury

    Outlets 91815 day vsits 45930 day visits 459

    Total Outlet Visits Per Month 1377No of Working Days 23

    Outlets Per day 59.8696

    Average Actual Visit 35

    Variance 41.54 %

    The variance shows that we need to employ more SOs inorder for us to reach our market

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    Coverage (Cont)

    A few facts from the field We are highly active in areas with a high density of pharmacies There are beats which are visited every 7 days which vastly

    reduces our coverage There are beats that have not been visited in 5 months and are

    included in the beat plan SOs, usually, dont visit more than 25 -30 stores per day unless

    the beat has high density of shops/outlets The average productivity is 40 50 %, ergo we usually only note

    down orders and dont make sales

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    DisplayPosition - Beside doorFootfall - 300 per dayPrice - Rs 1000

    Position Eye Level,Beside DoorFootfall 250 per day

    Price

    Nil

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    DisplayPosition - Beside doorFootfall - 500 per dayPrice - Rs 1000

    Position

    Eye LevelFootfall 150 per dayPrice Rs 1000

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    Displays

    Findings The SOs are very well equipped to negotiate for

    displays and choose locations On an average the display could range from Rs 400 -

    2200 To put up a display the store must buy a certain quantity

    (ex Axe has a requisite of 24 units per display) HUL usually has an annual contract with stores and

    shuffles it amongst its brands

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    Recomendations for displays

    Displays may be approved on footfall and location of the displays(i.e. behind the counter, etc)

    On an average the Kolkata market can be serviced withan average of Rs 750 per display per month.

    The dislpays should be approved for either new outletsor outlets that have been giving repeat orders for the

    product Displays for Baby dreams may help us display the

    newer products even at Medicine Counters and helpbuild the brand

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    Placement of Brands

    Other than the outlets with displays Brands are usually not visible The SOs are trying to ensure that the products are

    placed at eye level When asked, the shopkeeper blamed the poor offtake

    and that fast moving products had to place within eye

    level and range

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    Air Fresheners

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    Fresh Valley versus Others

    PremiumHigh awareness and CoverageWholesale penetration which also strengthens its coverageVirtual monopoly since it is a first moverOthersAmbipur and Airwick are display driven and use the cloutof other brands to push products but distribution is notvery extensive

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    20, 140

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    Deodorant

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    Zero Gravity versus Others

    Axe Uses Displays and In-shop branding extensively Storage unit along with a display in Class A stores Discounts off the bill value in the following slabsUpto 6 cans = 2% off 6-12 = 4% off 12-24 = 6% off 24+ = 8% off

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    Zero Gravity versus Others

    WildstoneUses monetary incentive for higher orders12 + 1 units + Rs 10024 + 2 units + Rs 22548 + 4 units + Rs 500

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    Zero Gravity and Competitors

    Our margins are much better because of our trade schemes However we need to increase local activations and marketing

    activity to create awareness.

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    Wildstone

    Zero Gravity

    Addiction

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    Baby Dreams

    Baby Dreams is the undisputed winner in Feeders andteeets, due to its relationship with chemists is brandawareness amongst mothers

    The sale is highly wholesale driven which makes ourpresence stronger at chemists

    Hello Baby is a rage in Baby Stores due to its large

    portfolio of footwear, feeders, cups, sippers,etc We need to increase visits to baby stores to maintain

    relationships and push our products

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    Distributor Feedback

    The branch is under alot of stress due to the relaunch of the certain brandsThe Distributors are unhappy with

    Low offtake Large investments in new brands Instability in schemes and hence prices Pushing newer brands Lack of marketing attention Lack of interaction and recognition Lack of transparent return policy

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    The problems

    Most brand rely too much on push strategies, as a result of which there is little or no marketing

    The deo market is one of hyper-competition and must use ATLand BTL local activations

    The air fresehner market needs marketing assistance if premium needs to be toppled

    Baby Dreams is ensconsed at chemists and medicine counters Gentlemen lacks the attention it needs on distribution and reach

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    Recommendation

    Computerised codes, names and addresses of outlets so as toallow independent checks by third parties

    A more transparent Sales Policy that includes beat-wise targetsfor Displays Sales New outlets

    Better logistics so as to ensure constant supply of products

    especially in the when they are in the trial phase of its lifecycle

    Span out brand launches so as to allow better focuson the brands

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    Recommendation

    Better interaction with star retailers and distributors Increasing the average amount per display from Rs 500 to Rs

    750 but imposing a quantitative pre-requisite to each Increasing activations and other BTL activities by employing a

    small marketing team in each branch Maintaining consistency in the rate at which price is offered

    and promoting offers Launching more consumer offers that invoke trial

    Small SKUs packaged with larger ones, can also be used as samples andtester