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    Safe Diagnosis

    Toward a Patient Centred NHS

    Presentation to the Academy of Royal Medical Colleges atthe Royal College of Surgeons 13/9/05

    Nick Green Patient Public Involvement Forum Organisation

    Reducing Error and Delay

    http://www.ppif.org.uk

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    Why am I qualified to talk about

    this?

    The consulting cybernetician

    Decision making under uncertainty motivatescybernetics

    General Management Heuristic reduces error Error Detection and Correction

    Change when policy fails

    Alerting, Modelling and Real Time Audit

    The Body Project: to understand and catalogueall physiological and pathophysiologicalprocesses

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    Background

    Lethal Medical Accidents

    NPSA 840 patients died

    (First Annual Report 2005)

    Dr Foster estimates 40,000 died

    (BMJ 2004;329:369)

    Rath from US data150-200,000 died

    (Dr. Rath Health Foundation 151 refs)

    "Compared with the transport industry, the numberof errors causing very high levels of death is

    extraordinary." Roger Taylor, research director of Dr Foster

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    Deaths

    In 2004 514,250 died in UK and Wales

    About half in hospital (BMJ. 2004 May 22;328(7450): 12351236 )

    Worst case: 1 in 5 die without diagnostic ortreatment error

    Best case 19 out of 20 die without diagnosticerror

    Hospital death rates are reducing by 2.6% per

    year (B. Jarman, The quality of care inhospitals The Journal of the Royal College ofPhysicians of London 34,Jan/Feb 2000)

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    Life expectancy is increasing

    Life expectancy has increased 1 year in every 4

    since 1981. 1 day every 4. Why?

    Are treatments improving at this rate?

    ONS Life Expectancy 2004http://www.statistics.gov.uk/CCI/nugget.asp?ID=881&Pos=1&ColRank=1&Rank=374

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    Causes of Death

    ONS Life Expectancy 2004

    http://www.statistics.gov.uk/CCI/nugget.asp?ID=881&Pos=1&ColRank=1&Rank=374

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    Concurrent Interacting Processes

    Virus Disease

    Musculoskeletal

    Blood

    Lymph

    Marrow

    Endocrine

    Ear

    The Nomencleture of Disease HMSO 8th

    edition

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    The schoolboy howler

    Patient presents anxious may havedisease with back ground rate of 1 in 1000

    Diagnostic test has 95% true positive rate

    Result positive

    What are my chances Doc?

    In fact its 50 to 1 you are ok!

    One test is not enough

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    Doctor Foster

    Only 276,514 errors were recorded in Englishhospitals in 2004 but the National Patient Safety

    Agency (NSPA) puts the true figure at closer to900,000 (Chief Medical Officer).

    Approximately 25 per cent of errors occur duringsurgery

    25 per cent in diagnosis or pre-care: more than200,000 in a yearhttp://home.drfoster.co.uk/news_items/1309/The Times 13 08 04.pdf

    Half of all mistakes are made during wardtreatment from inadequate nutrition to incorrectdose of medication

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    The Patient Model

    Gold Standard:

    Is the death Certificate Correct?

    Diagnose Treat Outcome

    10-20,000 diseases :

    14-15 yes/no unambiguous questions could define

    it if correctly answered. Getting these questions

    correctly answered is the skill of correct diagnosis.

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    Sington and Cottrell J Clin Pathol 2002;55:499502

    Medical errorreporting must take necropsy data into

    account Letter: BMJ2001;323:511 47% of Death Certificates correct for hospital

    deaths.

    Cardiovascular deaths 28% accurate

    Malignant deaths 35% over diagnosed

    Rate of necropsy well below recommended 10% Necropsy is not random

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    Random Necropsy

    If Sington and Cottrell were random then at least50% of patients are treated for the wrongdisease.

    If they are worst or hard cases then 5% of

    patients are treated for the wrong disease.

    Challenging Cases

    Prof John Senders estimates that iatrogenicdisease affects between 5% and 50% of allpatients.

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    Safety critical methods

    Multiple independent teams

    Agreement

    Self-vetoing Proof of correctness

    Background error rate critical

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    Improving Diagnostic Accuracy

    Assume Diagnosis 75% accurate.

    One doctor .75 chance of being right

    Two doctors .94 of being right

    Three doctors .98. Only 1 in 50 patients will

    be treated for the wrong disease.

    But only if independent! New history, tests and

    no prompting from patient on previous findings. Bonus for diagnosticians with novel finding?

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    Removing the Error from Diagnosis

    -

    50,000

    100,000

    150,000

    200,000

    250,000

    300,000

    1 2 3 4 5 6 7 8 9 10

    Number of Independent Diagnoses

    Errors per

    million

    diagnoses

    Starting with 1 in 4 diagnoses wrong with one diagnostician.

    Ten independent diagnoses, if they agree, will reduce diagnostic error to 1 in a

    million. Culture Change! Responsibility for error shared and better feedback

    for diagnosticians from colleagues

    110

    49

    158

    617

    2446

    9775

    3,9064

    15,6253

    62,5002

    250,0001

    Errors per millionNo of Doctors

    Assume no

    medical break

    throughs

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    Even at 95% 5 Diagnosticians are

    needed to get to 1 in a million error

    0

    50,000

    100,000

    150,000

    200,000

    250,000

    300,000

    1 2 3 4 5 6 7 8 9 10

    75%

    80%

    90%

    95%

    110

    149

    3158

    13617

    1642446

    1103209775

    61001,6003,9064

    1251,0008,00015,6253

    2,50010,00040,00062,5002

    50,000100,000200,000250,0001

    95%

    error

    90%

    error

    80%

    error

    75%

    error

    Errors per millionDiagnostic

    Agreement

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    How to proceed?

    Consultant General Physician

    Decision and Risk analysis

    More detail on Death Certificates: toxicburden

    Multiple blind diagnosis will need major

    changes to Clinical Practice. Likely savings make it feasible.

    Treatment costs halved?

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    Persistent Organic Pollutants

    In water, food and homes

    In cadavers routine at random postmortem

    Synergystic toxicity: cocktail effect ofsub-toxic exposure.

    Advance Directives

    Religious objectors may reconsider whenthey realise they will get poorer qualitytreatment.

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    Treatment errors

    Wrong treatment

    Side effects of right treatment

    Right treatment wrongly given, incorrect

    dosages- surprisingly common

    CfH (NPfIT): complete real time audit of allinterventions.

    Data mine of outcomes will quickly rivalPharmaceutical companies if recordingoutcomes mandatory

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    Body Knowledge Mining

    When CfH established

    Shift NHS staff into fundamental research

    2.3 in-patients per hospital doctor

    1.8 nurses per patient

    2 support staff per in-patient

    Raise status

    Elite in data capture

    Majority in checking and cataloguing

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    Decision

    Development

    Audit

    Operation

    Regulation

    Process

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    Interactions of Actors Axioms

    Context

    Perspective

    Responsible

    Respectable

    Amity Agreement

    Agreement-to-disagree (ATD)

    Purpose

    Unity not uniformity

    Faith Beginnings and Ends (CT)

    Eternally interacting (IA)

    Similarity and Difference

    Adaptation

    Evolution

    Generation

    Kinetic (IA) Kinematic (CT)

    Conservation of MeaningfulInformation Transfer bothPermissive (Ap) andImperative Application (Im)

    Informational openness andOrganisational closure.

    Void and Not-Void

    Coherence: the product of a process

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    Controlling the View of the Patient

    Care Record

    Independent multiple diagnoses requires

    Same view of old history up to the new

    incident

    No view of history and tests by

    competing diagnosticians

    Further diagnostic encounters till riskreduced to some agreed standard level

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    We need a Tricorder!

    Nick Green FCybS 13/9/05 Safe Diagnosis

    Contact: 020 7916 0285 [email protected]

    mailto:[email protected]:[email protected]:[email protected]
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    First PPIFO Conference for 2006

    Speakers who have agreed to come or expressed interest include:

    Alexander Harris (Malpractice Solicitors)

    Dr Vernon Coleman (Decisions, Evidence and error)

    Dr Barrie Cottrell (Inaccuracy of Death Certificates)

    Dr Richard Fitton (NHS Connecting for Health) Dr Phil Hammond (Medical Culture)

    Prof Lewis Wolpert FRS (Biology and Safer Medicine)

    Sir Brian Jarman has suggested we approach the Chief MedicalOfficer on his plans for patient Safety and we think a senior DoHexecutive should be approached to talk about remedies for non-compliance with hand washing, cleaning contracts, queues, nursingstandards etc.

    We are looking for co-sponsors for what we would like to be a freeevent. PPIFO ( http://www.ppifo.org.uk) is not grant aided.

    http://www.ppifo.org.uk/http://www.ppifo.org.uk/
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    The Pendulum" by Baker and Blackburn. Huygens 1665 saw clockpendulums sy nchron ize hanging on the same wal l .

    A class ical example of the weak dr iving, stro ng co upl ing case.

    Weak d r iv ing w i th s t rong coupl ing

    produces synchronisation or coherence-

    and narrow stat ist ical var iance onoutcomes.

    St rong dr iv ing w i th weak coup l ing

    produces unsynchronisat ion or

    decoherence- and w ide var iance on

    outcomes.