WE ARE

Company Profile

TABLE OF CONTENTS

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1. INTRODUCTION

2. OUR PASSION

3. OUR APPROACH

4. VALUE OFFERING – TALENT RESOURCING

5. VALUE OFFERING – WORKFORCEMANAGEMENT

6. VALUE OFFERING – VENDORMANAGEMENT

7. VALUE OFFERING – FUNCTIONALOUTSOURCING

8. WHY ROSSTONE

9. CREDENTIALS & FOOTPRINT

10. THE TEAM 17

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1. INTRODUCTION

Throughout our 25 year-plus history in business process

outsource management and knowledge resource management

services, Rosstone Consulting (Pty) Ltd has built up a vast network

of niche specialists that empower organisations. Through our agile

approach we can gain access to, and rapidly deploy, the right skills at

the right time and on flexible terms.

In addition, our solutions are based on a deep understanding of, and

experience in, the deployment of knowledge resources (contractors /

freelancers / sub-contractors / independent contractors) across the

African Continent, underpinned by the integration of leading-edge

technologies. Over the years we have gained expert knowledge of the

labour and taxation laws that prevail on the Continent, something that

will give you peace-of-mind assurance that the services rendered are

fully compliant.

We are committed to delivering high standards of client service. The

sort of service we would expect to receive as clients ourselves. As a

client of Rosstone, you always have the right to be treated fairly and

considerately. We pride ourselves in our outstanding client services

track record, something that many of our clients will attest to

unreservedly.

We look forward to being of service to you!

We make it possible for the consumers and providers of knowledge solutions to locate, contract and trade with each other in a productive and compliant manner.

2. OUR PASSION

MOBILISING THE WORLD’S PROFESSIONAL RESOURCES

Vision

Africa’s

most

trusted

Knowledge

Process

Outsource

Enabler

Mission

We are the heartbeat of optimising technology, to impact the lives

of tomorrow,

today

Values

Committed

Attentive

Responsive

Empathy

Domain

Enabler of

Knowledge

Process

Outsourcing

at the nexus

of the forces

that are

shaping the

new world of

work

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3. OUR APPROACH

At Rosstone we have adopted a simple, yet highly effective philosophy for

doing business and being of service to our clients: If it does not add value to

our client’s business, we should not be doing it!

Adding value starts with solving for our clients at prices the business can

afford. We are passionate about problem solving and thrive on helping our

clients tackle their often-unique business challenges. Every problem-solving

opportunity starts with a thorough understanding of the client’s environment

and circumstances giving rise to the business need.

Our partnership approach drives us to work with our clients to solve for them

rather than try to impose off-the-shelf solutions. We believe in strong working

relationships founded on clearly defined outcomes and expectations. We

expect to be held to these at all times. We enjoy being challenged to grow to

the next levels of performance.

Rosstone has embraced the extensive benefits of being connected in respect

of the Internet of Things and actively seeks to build international networks

that provide us with the muscle to do business across the Globe. We do not

pretend to be the best at everything we do, and neither are we afraid to

collaborate with friend and foe alike, if it means that we can together provide

our clients with better solutions.

True to our mission we aim to be the heartbeat of optimising technology, to

impact the lives of tomorrow, today!

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4. VALUE OFFERING – TALENT RESOURCING

At Rosstone Consulting we believe that our role is that of a strategic

talent resourcing partner working with you, as opposed to simply another

recruitment company offering a service to you. A committed partnership

is formed in order to understand your core business, values and

corporate culture. This allows us to attract the best possible and most

well-matched talent to meet your most stringent job specification,

whether it is for a permanent, contract or short-term staffing solution.

Our non-intrusive, discreet and totally confidential headhunting service

can find top performers for your top positions. Our expertise is in

sourcing scarce professional skills to work on projects in the ICT, chemical,

petrochemical, engineering, energy, telecommunications, construction

and mining industries.

Our talent acquisition specialists employ industry leading headhunting

techniques to attract talent to your brand. They do not rely on Job Boards

or Advertising to secure candidates. Best results are achieved

through passive candidates.

We have embraced the extensive benefits of being connected in respect

of the Internet of Things and actively seek to build international networks

that provide us with instantaneous access to scare talent across the

Globe.

To this end, we have formed powerful associations with international

service providers to strengthen our networking capabilities.

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4. VALUE OFFERING – TALENT RESOURCING (Cont.)

Rosstone Consulting’s experience spans across 25 years in providing RPO, BPO and EOR services. Our service offerings and positioning are unique.

• Our recruitment focus is targeted at professional, particularly those inshort supply and is an area of specialisation.

• Our in-house recruitment marketing tools allow us to engage prospectivecandidates in a unique and objective-specific manner.

• We adopt an inbound recruiting strategy where we proactively andcontinually attract candidates with the goal to make them choose you astheir next employer.

• We have Applicant Tracking tools specific to our market that allows us tomonitor and manage the entire recruitment process.

• Through consistent and proactive engagement with our clients andcandidates throughout the process we ensure that all parties are fullyinformed during the engagement cycle.

• We use employee referral programs unique to our market to ensure thatcandidates are reliably vetted and endorsed.

• We leverage mobile technologies, using recruitment and video interviewingas techniques appropriate to the new way of working.

• We engage on employer review sites to ensure that we are fully transparentin the process of bringing parties together.

• We are increasingly using Artificial Intelligence, Gamification and VirtualReality tools within our recruitment process to further enhance the searchcapability and user experience.

Our Talent Pools

Information & Communication Technologies

Project Management

Engineering

Gamification Specialists

Solutions Architects

Microsoft Systems Engineers

SAP Specialists

Programme Managers

Scrum Masters

Project Management

Project Planners

Project Managers

Data Scientists ICT Cloud Engineers

Developers

Enterprise Architects

Database Specialists

Electrical Engineers

Civil Engineers

Draughtsman

Software Engineers

We specialise in scarce professional

talent

Engineering

Mechanical Engineers

Quantity Surveyors

Quality Inspectors

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4. VALUE OFFERING – TALENT RESOURCING (Cont.)

Our core services include:

• Executive Search• Permanent Recruitment• TES (Temporary Employment Solutions)• Fixed Term Solutions• EOR• BPO• RPO

Rosstone Consulting has its own in-house recruitment Applicant Tracking

System (ATS) in order to increase efficiency in recruiting and hiring and to

ensure consistency and compliance in the recruitment and selection process.

We currently have a database of professional skills in excess of 4000

professionals.

We have an experienced and innovative team of Social Media Specialists who

manages, maintains and distribute vacancies to the best suited and relevant

platforms. Our job specifications, except for Executive Search and

Headhunting requirements, are strategically and discreetly advertised on

various internal and external dashboards, portals and social media platforms.

The same platforms are used as passive and direct search engines to attract and

find professional skills. Additional platforms used to attract talent are:

• Career Portals• Websites• Social Media• Boolean• X-Ray• Knool

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knool is an acronym for

‘knowledge’ and ‘pools’ –

demonstrating the ultimate intention of the site which is

to create for its clients a rich

source of talent as found in the talent

pools it creates.

knool set out to overcome the challenges in modern day recruitment, namely:

• Identifying and tracking down credible, quality resources• Eliminating long lead-times to find and deploy scarce talent• Winning the competition for scarce resources• Avoiding having to make compromised appointments• Eliminating waste and inefficient recruitment• Strengthening compliance through improved validation of candidates

In its first three months of operation knool has already attracted over 800 joiners despite its strictly enforced membership criteria. Membership is open to persons with proven professional qualifications and experience only. It differs therefore to other professional sites such as LinkedIn, in that its membership is highly exclusive and targeted at scarce talent pools only.

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4. VALUE OFFERING – TALENT RESOURCING (Cont.)

Rosstone Consulting provides facilities for candidates to be assessed from pre-employment tests to fully fledged Psychometric Assessments. We provide a detailed report to both candidate and clients. Due to the varied professionals that we source and place, assessments are aligned with our client requirements based on identified skill and job requirements. Rosstone Consulting can advise on suitable assessments depending on the required candidate skill outcome.

Rosstone’ s Employer of Record (EOR) solutions helps you acquire staff on the ground taking on the onboarding and employment functions and removing the risk, cost and delays in setting up your own entity. The main features of Rosstone’ s talent acquisition capabilities include:

• Talent Sourcing –Rosstone/EOH have in excess of 150 clients we recruitfor with a total professional workforce deployed in excess of 3300people. We recruit and onboard in excess of 200 -300 new candidates amonth across our portfolio.

• Trustworthy employment across the Rosstone network – We offerTalent Acquisition services and EOR services in multiple locations acrossinternational networks.

• Local payroll registration – As an EOR, Rosstone provides payrollcalculations, registration of workers for local payrolls and ensures that alltaxes and statutory contributions are paid over to the authorities.

• Immigration Assistance – Our immigration team advise on and apply forthe correct visas and permits for the expat’s individual circumstancesand work location.

• Raising local Contracts – Rosstone advises on the right contractcategories for the worker’s engagement and raise the employmentcontracts using fully compliant templates.

• Workforce support – Rosstone has dedicated client liaison support teamsto check in on the workforce on a regular basis.

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5. VALUE OFFERING – WORKFORCE MANAGEMENT

Rosstone’ s comprehensive workforce management solution is the ideal alternative to having to provide your own human resources management systems and personnel. Our end-to-end solution manages both permanent and contracting professionals from sourcing through correct contracting, accurate payroll and risk-free exiting phases, ensuring full compliance and mitigation of labour risk.

Our end-to-end solution covers:

• Employer of Record Services: Rosstone can contract resourcesdirectly and to act as Employer of Record for the duration of the project. Itcan do this through its own means as a registered South Africanemployer, or under the banner of its registration as a TemporaryEmployment Services (TES) in terms of the prevailing labour regulations.

• Compliant Onboarding: Ensuring that employees are correctly classifiedin terms of labour and taxation laws is critical to avoiding labour riskexposure and taxation defaults. Rosstone ensures correct contracting withthe project resources to ensure full compliance and to mitigate risk. Apartfrom ensuring the correct contracting with resources, required screeningof employees is carried out to ensure that they fit the requirements ofthe project sites.

• HR Administration: Encompasses all the administration required toensure the ongoing management of the resources and includes thecollection, retention, and safekeeping of employee data. Includes themanagement of records of performance, timekeeping, and conductissues. This is a fully digitalised service that allows resources andmanagement to effect record keeping through secure electronicinterfaces.

The Client Journey

Our Associates

Access our on-line talent pooling systems &

opportunities Correct matching to vacancies to

avoid misplacement

Direct access to digitally- driven virtual on-boarding

processes

Hassle-free, remote access to deployment & admin

systems Enjoy our life-style benefits at highly competitive rates

On-line submission of timesheets and claims

Peace-of-mind correct and on- time payments and payslips

Taxes correctly deducted and paid to regulators on-

time

Source

Deploy

Manage

Pay

Conform

Our Clients

Access our Talent Pools to find scarce resources & networks Comprehensive screening of all candidates as per client standards

Hassle-free, streamlined on- boarding processes Peace-of-mind correct classification & contracting

Proven systems to take care of all administration All labour disputes and related matters taken care of by specialists

Convenience of one invoice to cover multiple resources Seamless integration with your procurement systems

Comprehensive compliance reporting – statutory & regulatory

We provide a hassle-free and fully compliant service aimed at ensuring that both parties enjoy a consistently reliable

service for peace-of-mind outcomes.

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5. VALUE OFFERING – WORKFORCE MGT (Cont.)

Payroll Management: Comprehensive, fully automated payroll systemsensure that timesheets and claims submissions are submittedelectronically and that they are fully validated prior to processing. Thedisbursement facility makes it possible to make payment across theGlobe and in most foreign currencies. Strict observance of taxation lawsensures that regulatory returns are submitted on time and withheldtaxation is paid in accordance with in-country regulations. Clients canchoose from a range of payroll systems including VIP, Symplexity, andEducos.

Labour Dispute Management: The company follows a preventativelabour risk approach that ensures that labour disputes are identified andresolved at the earliest opportunity. The provision of an extensiveemployee relations function managed by specialist labour law experts iscore to the approach. The service includes ensuring compliance with therequired codes of conduct and disciplinary procedures and the training ofline managers in the correct procedures to be adopted.

Exiting and Re-deployment: When contracts are ended and/or come totheir natural conclusion, contractual arrangements are adhered to andstipulations and specialist experience is applied to avoid separationliabilities that are currently so prevalent in this category of employment.Through our extensive network of clients, we are often able to offerthese resources contracts elsewhere, further reducing the risks associatedwith fixed term contracting.

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6. VALUE OFFERING – VENDOR MANAGEMENT

While the workforce management capability is typically centred around

offering clients a Temporary Employment Services (TES) solution, our Vendor

Management Solution (VMS) provides our clients with the capability for

managing their extended workforces. These would typically include

freelancers, independent contractors, sub-contractors, consultants, and other

forms of knowledge workers who prefer not to work as employees.

Enjoy a multitude of benefits by outsourcing your extended workforce

management to us, viz.

• Avoid falling foul of the taxation laws stemming from incorrect

classification of extended workforce suppliers;

• Enjoy the convenience of consolidated invoicing and tight oversite of

charge-out fees;

• Have peace of mind that your vendors are subscribing to your

procurement regulations; and

• Benefit from our BBBEE Level 1 status.

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7. VALUE OFFERING – FUNCTIONAL OUTSOURCING

Some of our clients prefer to adopt a hands-off approach to the management

of their non-core operations and have tasked us to run these functions on

their behalf. Examples of these include the processing of their payrolls,

running of their HR Departments, and attending to all labour relations matters

on their behalf while they focus on their core activities.

FUNCTIONAL OUTSOURCING SOLUTIONS

Payroll Processing

& Payments

Human Resources

Management

Labour Relations

Outsourcing of these functions assist clients in the following ways, namely:

• Reduction in the costs associated with running these functions;

• Getting the benefit of having these functions run by highly specialised

resources;

• Achieving complete objectivity in the execution of the roles of these

functions; and

• Allows clients to focus more acutely on their core business activities.

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8. WHY ROSSTONE

Working with our Global Network Partners, we can recruit in-country, as well as expats and provide a full recruitment service for local applicants in over 30 countries. Our Network Partners are committed to our strict business principles. Rosstone manages the entire process, including assistance with visas and resettlement issues. All our Network Partners utilise our Software Application infrastructure ensuring compliance to our strict standards. Rosstone can deploy quickly and compliantly across Africa and the Globe.

Rosstone works to ensure that candidates comply with all reasonable requests and directions of our clients, as well as all applicable Laws and any practices and procedures including (but not limited to) any applicable security, IT, safety, health and environmental policies which are of general application to

client’s staff.

Benefits of working with Rosstone include:

• Deal with one point of contact across Africa and Globally.• Local knowledge of best, common and regulatory practices.• We manage all required labour and payroll legislation in multiple

territories.• Access to a large pool of local and global specialists.• Limit the number of people you need to employ in-country by hiring the

essential people initially as we will be your virtual support staff.• No need to go through multiple talent search vendors and platforms. We

manage all these channels.• Our payroll management solutions provide comprehensive payroll services:

We take care of all statutory reporting and all matters relating to your payroll,timeously, accurately and with full transparency.

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9. FOOTPRINT AND CREDENTIALS

As a Certified BBBEE Level 1 service provider, Rosstone is fully committed

to upholding South Africa’s goal of sustainable social and economic

transformation with due regard for our clients’ requirements.

Membership of the Federation of African Professional Staffing

Organisations (APSO) further reinforces Rosstone’ s commitment to high

ethical and professional standards.

Rosstone works within the confines of APSO code of professional practice

ensuring legal compliance, professional standards of operation and

adherence to the APSO Code of Ethics and Codes of Best Practice in all

interaction with our clients and candidates.

Rosstone has branches situated across the country with a presence in all

major cities and across international borders allowing hands-on sourcing

with the required local knowledge of in-country laws and prevailing

practices.

Virtual is the New Normal

10. The TeamWe Work Where Our Clients Work

+27 861 168 168 info@rosstone.co.za www.rosstone.co.za

Ruan Venter MANAGING EXECUTIVE

B. COMMT HONS /CTA/PROF.

ACCOUNTANT(SA)

20 years BPOexperience

Lorraine Van Coller REGIONAL GENERAL

MANAGER

APSO ISPr 23 years’ experience in Talent Acquisition

Management

ACCOUNT EXECUTIVES

ACCOUNT MANAGERS

Antionette MillarAngelique Rinck

Adele Van Rensburg

Janine Shortt

RESOURCING CONSULTANTS

Shirley Parker (Team Lead)

Tina Botha-De Wet Hayley Wampach Rashika Baptist

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Dianne CroftonLeon SpamersDaleen Louw