Rollout
description
Transcript of Rollout
RolloutAmy Duncan
CDP
Worked closely with USDA Pioneer system took longer than current
implementations Rolled out with new web-based version of clinic
system Lessons Learned
Pilot location close to State Office Make sure retailers are aware of the reality of the
WIC EBT Implementation- it is really happening!
Kentucky
Rollout 1- STORC (2013) Rollout 2- Crossroads (2014) Lessons Learned
Stay away from the Capitol while legislature is in session
Start close to State Office and move counter clockwise around the State
POS Equipment Contract lead time Open the boxes!
Work with neighbor States for UPC capture
West Virginia
FAST to meet State mandate MIS and EBT simultaneous rollout Implemented the “must haves” first and
added additional items later Lessons Learned
All hands on deck: State staff, contractors with strong State leadership to manage the integrated work across stakeholders
Take the system “as is”
Florida
Just started pilot on 7/9- Yeah! Lessons Learned:
Selected pilot in a region with few stores and clinics- geographically almost like an island to reduce transfer impacts
Start the interface specification process early and get the details hammered out
Massachusetts
Kickoff Week Relationship building Cover all project areas
Management Technical
Set expectations Deliverable acceptance criteria Shared vision of “what is happening next” for all
project leaders Communications tools
SharePoint or other file sharing locations
General Lessons Learned