7th Annual Conference

“Surviving the recession”

8th July 2009

A welcome from

Clare Scott Booth

Chair of West London NetworkDirector of West London YMCA

7th Annual Conference

“Surviving the recession”

8th July 2009

Mark Berrisford-Smith

Senior Economist, HSBC Bank

7th Annual Conference

“Surviving the recession”

8th July 2009

Alan Cave

Delivery Director,

Department for Work and Pensions

DWP’s Commissioning Strategy

Alan Cave DWP Delivery Director

Welfare to Work: where we are coming from

• We have evolved a market that is fragmented, driven by process and short-term objectives

• Silo mentality and dependent; low on innovation

• Performance is not where we want it to be• Too much effort on measuring performance –

not enough on improving it• Performance management is too much “rear

mirror”

Welfare to Work: where we are coming from

• £1bn a year spend• Currently:

• 20+ programmes• 1300+ contracts• 600+ providers• Paid largely for process and inputs

Welfare to Work: where we need to be

We have to make the market place fit for the purpose of Welfare to Work reform:

• Focus on the individual and on tailored solutions• Focus on rights and responsibilities: “personalised

conditionality”• Focus on multiple sources of disadvantage• Focus on employment and skills: jobs and progression• Focus on place• Focus on employers• Step change in what we deliver and step change in

how we deliver – much bigger focus on capability

What the market needs to deliver

We are on the brink of a revolution in the provision landscape:• A single, nationwide programme for new IB customers• A single, flexible New Deal for all JSA customers• A single programme for specialist disability customers• A single, national framework for all local, JCP provision

Plus:• A major shift towards alignment/co-commissioning of skills and employment provision• Real integration with local strategies• Movement towards multi-client contracts

In effect:• A “national spine” of mainstream provision, with increasing localisation• Plus a series of controlled experiments to build the evidence base for the next generation of programmes

What will be different?

• Market Structure – a stronger, more consistent base of top-tier providers who can work closely with regional and sub-regional partners to deliver sustainable jobs for unemployed people.

• Market development and stewardship – an active and transparent DWP role to ensure that smaller, local providers, who have the capabilities we need and who perform well, can flourish and develop.

• Provider capabilities – spelling out the specific capabilities and requirements that make up a high-performing supply chain and an effective first-tier provider. We will contract, inspect, manage and intervene on the basis of these capabilities and requirements.

What will be different?

•Commercial Strategy – a competitive market with larger and longer contracts, rewarding providers for sustained outcomes and significantly reducing costs, using competition on a continuing basis as the spur to greater effectiveness.

•Performance Management – a single, integrated, shared and transparent approach to the measurement and management of provider performance that enables ‘like-to-like’ analysis of performance.

•DWP capability – building our own skill base so that we make a positive contribution to business partnership – doing the best job to support providers in securing sustained job outcomes for our customers.

•Customer experience – this will play an important part in the commissioning of provision, how it is delivered and how it is improved.

Responding to the recession

• Critical need to avoid “losing” a generation to long term unemployment. • Getting new programmes on the ground (especially FND) is therefore critical, alongside additional measures to support the newly unemployed.• This in turn requires flexibility in our contracting strategy, and creative steps to strengthen capacity at all points in the system.

Questions to Panel

7th Annual Conference

“Surviving the recession”

8th July 2009

Studio 2

HR Management

Studio

W3: West London Vinvolved Team

Cinema

W2: Sustainability

Theatre

W1 : Maximising your Budget

Workshops

Lunch

Conference Resumes

13:45

7th Annual Conference

“Surviving the recession”

8th July 2009

7th Annual Conference

WLN Presentation

8th July 2009

Studio 2

Managing Premises

Studio

W3: NVQ Training

Cinema

W2: Grass Roots Grants

Theatre

W1 : Partnership Working in Practice

Workshops

Workshop Feedback

Maximising your Budget

Key Questions

How could groups work together to address the challenges compounded by a recession?

What are the key issues for delegates?

What should be done strategically on a sub-regional level?

Workshop Feedback

Sustainability

Key Questions

How could groups work together to address the challenges compounded by a recession?

What are the key issues for delegates?

What should be done strategically on a sub-regional level?

Workshop Feedback

West London Vinvolved Team

Key Questions

How could groups work together to address the challenges compounded by a recession?

What are the key issues for delegates?

What should be done strategically on a sub-regional level?

Workshop Feedback

HR Management

Key Questions

How could groups work together to address the challenges compounded by a recession?

What are the key issues for delegates?

What should be done strategically on a sub-regional level?

Workshop Feedback

Partnership Working in Practice

Key Questions

How could groups work together to address the challenges compounded by a recession?

What are the key issues for delegates?

What should be done strategically on a sub-regional level?

Workshop Feedback

Grass Roots Grants

Key Questions

How could groups work together to address the challenges compounded by a recession?

What are the key issues for delegates?

What should be done strategically on a sub-regional level?

Workshop Feedback

NVQ Training

Key Questions

How could groups work together to address the challenges compounded by a recession?

What are the key issues for delegates?

What should be done strategically on a sub-regional level?

Workshop Feedback

Managing Premises

Key Questions

How could groups work together to address the challenges compounded by a recession?

What are the key issues for delegates?

What should be done strategically on a sub-regional level?

Thank You

Have a safe journey home!

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Evaluation forms