Banking on IBM i

SPECIAL GUESTKevin Aker, Old National Bank

iSeries Systems Engineerand Automation Manager

Unattended Computer Operations

in the Banking Industry

Banking on IBM i 2

Chuck LosinskiDirector of Automation Technology

HelpSystems

Broadcasting live from Eden Prairie in Minnesota, USA

Yvonne SchumacherTraining and Services Consultant

HelpSystems

Banking on IBM iUnattended Computer

Operations in the Banking Industry

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• Banking Industry Issues• Interview with Kevin Aker at Old National

Bank• Automation Accomplishments

Agenda

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Does your team need more automation?

Compliance Requirements

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• Consistent processing needed (no mistakes)

• Customers must not see the problem first

• Unplanned downtime not allowed

• Regulations: GLBA, FDIC, state, and internal auditors

• Vendor applications that need coordination

• Minimize IT staffing level growth while growing the bank

• Not enough time…and time is money

Banking Industry Challenges

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Kevin AkeriSeries System Engineer and Automation Manager

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• Headquartered in Evansville, Indiana

• $9.5 billion financial services holding

company

• Over 170+ branch locations in Indiana,

Kentucky, Southern Illinois, and

Southwestern Michigan

• 200+ ATMs across the footprint

• 2,750 employees

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Software:

• Fiserv Signature Core Banking Application

• Signature Release 14.2

• Desktop Teller

• Aperio Branch Platform (2015 deployment)

• ATM Software

• FIS Vision IP – Image/MICR capture

• 350+ Windows-based applications

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• IBM i Model 770 / 9117 - MMD (MrRoboto)

• iOS 7.1

• 10 cores, 384GB memory

• 5 production, 10 test partitions

• 20TB, EMC VMAX external disk

• EMC Data Domain 670, virtual tape

libraries

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• Risk Mitigation – Preventing Errors

• Undoing years of 24/7 operations

dependency

• Stop checkers checking checkers

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Robot

• Robot CONSOLE – Message and resource

automation

• Robot NETWORK – Consolidation backbone

• Robot SCHEDULE – Job automation

• Robot REPLAY – Green screen automation

• Robot SCHEDULE Enterprise – Windows

integration

• Robot ALERT – Event escalation

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Benefits

• Consolidation of multiple system monitoring & scheduling

• Including cross-platform and cross-partition

• Automation of production pre-processing steps

• E.g., shut down of ATM system was manual

• Automation of posting GL only data bases

• ROI – risk mitigation

Challenges

• Running hybrid Robot/AJS/manual environments

• Mindset change of trusting the tools

• Juggling multiple projects

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PowerTech

• PowerTech Compliance Monitor

• PowerTech Authority Broker

• PowerTech Network Security

• PowerTech Interact

All Robot and PowerTech products are

utilized on both test and production

partitions

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• Bank holidays require flexible scheduling options

– Skip holiday, run after or before

• Local data areas defined run parameters

• Dependencies between platforms, systems, and partitions

– Web server, Fiserv Signature core, third-party applications

• Automating a complex scheduling environment is a journey!• Tools allow automation without programming• Established a consistent escalation and notification process

Other Scheduling Requirements in the Banking Industry

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Batch

Robot REPLAY

Robot SCHEDULE Enterprise

Robot SCHEDULE

EnterpriseOne + SAP Interfaces

Interactive

…and FTP

Automated Job Scheduling

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Auditing capabilities that auditors love

Job flow diagrams

Management reporting

Forecasting and workflow monitoring

Scripting language for advanced automation

File event monitoring

Job overrun, underrun, and latestart monitors

Management Tools

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Message Queues QSYSOPR..

Resources:Subsystems, jobs, jobq

Logs:QAUDJRNFTPQHST

Robot NETWORKConsolidated View

Robot CONSOLE + Robot

NETWORKon each partition

Robot ALERTTwo-Way

SMTP/POP3

SNMP TrapsSend to other

enterprise tools

PerformanceMetrics CPU, Response Time, DASD, Faulting

Application Logs:WebSphereSAPDominoJava

Consolidated Monitoring

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Performance Dashboard

PRESENTATION RECAP:• Automation eliminates errors• Automation improves efficiency• Automation helps you meet regulations and

pass audits• The integrated Robot solution offers the highest

level of both automation and quality in a single vendor solution

Website: www.helpsystems.com

Telephone: 800-328-1000 sales 952-933-0609 support

Special Guest: Kevin Aker, Old National Bank

Presenters: chuck.losinski@helpsystems.com yvonne.schumacher@helpsystems.com

Contact Information

Yvonne SchumacherTraining and Services Consultant

HelpSystems

Thank you for attending!

Chuck LosinskiDirector of Automation Technology

HelpSystems