Robbins Mgmt12 Ppt08

download Robbins Mgmt12 Ppt08

of 35

Transcript of Robbins Mgmt12 Ppt08

  • 7/23/2019 Robbins Mgmt12 Ppt08

    1/35

    Copyright 2012 Pearson Education,

    Inc. Publishing as Prentice Hall

    Copyright 2014 Pearson Education 8-1

    Foundationsof Planning

  • 7/23/2019 Robbins Mgmt12 Ppt08

    2/35

    Copyright 2012 PearsonEducation, Inc. Publishing as

    Copyright 2014 Pearson Education 8-2

    Defne the nature and purposes ofplanning.

    Classiy the types of goalsorganiations !ight ha"e and theplans they use.

    Compare and contrast approachesto goal#setting and planning.

    Discuss conte!porary issues inplanning.

  • 7/23/2019 Robbins Mgmt12 Ppt08

    3/35

    Copyright 2012 Pearson Education,

    Inc. Publishing as Prentice Hall

    Copyright 2014 Pearson Education 8-3

    What Is Planning?

    Planning - defining the organizations

    goals, establishing strategies for achieving

    those goals, and developing plans to

    integrate and coordinate work activities.

    Formal planning

    !pecific goals covering a specific time period

    Written and shared with organizational

    members

  • 7/23/2019 Robbins Mgmt12 Ppt08

    4/35

    Copyright 2012 Pearson Education,

    Inc. Publishing as Prentice Hall

    Copyright 2014 Pearson Education 8-4

    Wh" #o $anagers Plan?

    Fo%r reasons for planning

    Provides direction

    &ed%ces %ncertaint"

    $inimizes waste and red%ndanc"

    !ets the standards for controlling

  • 7/23/2019 Robbins Mgmt12 Ppt08

    5/35

    Copyright 2012 Pearson Education,

    Inc. Publishing as Prentice Hall

    Copyright 2014 Pearson Education 8-5

    Planning and Performance

    Formal planning is associated with'

    Positive financial res%lts ( higher profits,

    higher ret%rn on assets, and so forth

    )he *%alit" of planning and implementationaffects performance more than the e+tent of

    planning

    )he e+ternal environment can red%ce theimpact of planning on performance

    )he planning(performance relationship seems

    to be infl%enced b" the planning time frame

  • 7/23/2019 Robbins Mgmt12 Ppt08

    6/35

    Copyright 2012 Pearson Education,

    Inc. Publishing as Prentice Hall

    Copyright 2014 Pearson Education 8-6

    oals and Plans

    Goals (objectives) - desired

    o%tcomes or targets

    Plans - doc%ments that o%tline howgoals are going to be met

  • 7/23/2019 Robbins Mgmt12 Ppt08

    7/35

    Copyright 2012 Pearson Education,

    Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-7

    )"pes of oals

    Financial Goals - related to the expected

    internal inancial peror!ance o the

    organi"ation.

    Strategic Goals- related to the peror!ance othe ir! relati#e to actors in its external

    en#iron!ent $e.g., co!petitors%.

  • 7/23/2019 Robbins Mgmt12 Ppt08

    8/35

    Copyright 2012 Pearson Education,

    Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-8

    )"pes of oals -cont.

    Stated goals - official statements of what an

    organization sa"s, and what it wants its vario%s

    stakeholders to believe, its goals are

    Real goals - goals that an organization act%all"p%rs%es, as defined b" the actions of its

    members

  • 7/23/2019 Robbins Mgmt12 Ppt08

    9/35

    Copyright 2012 Pearson Education,

    Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-9

    )"pes of Plans

    Stategic !lans - plans that appl" to the

    entire organization and establish the

    organizations overall goals

    "!eational !lans - plans that

    encompass a partic%lar operational area

    of the organization

  • 7/23/2019 Robbins Mgmt12 Ppt08

    10/35

    Copyright 2012 Pearson Education,

    Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-1#

    )"pes of Plans -cont.

    $ong-te% !lans - plans with a time frame

    be"ond three "ears

    S&ot-te% !lans - plans covering one "ear or

    less S!eci'ic !lans plans that are clearl" defined

    and leave no room for interpretation

    iectional !lans - plans that are fle+ible andset o%t general g%idelines

  • 7/23/2019 Robbins Mgmt12 Ppt08

    11/35

    Copyright 2012 Pearson Education,

    Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-11

    )"pes of Plans -cont.

    Single-*se !lan ( a one(time plan

    specificall" designed to meet the needs of

    a %ni*%e sit%ation

    Standing !lans ongoing plans that

    provide g%idance for activities performed

    repeatedl"

  • 7/23/2019 Robbins Mgmt12 Ppt08

    12/35

    Copyright 2012 Pearson Education,

    Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-12

    /+hibit 0(1

    )"pes of Plans

  • 7/23/2019 Robbins Mgmt12 Ppt08

    13/35

    Copyright 2012 Pearson Education,

    Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-13

    2pproaches to !etting oals

    +aditional goal-setting ( an approach to

    setting goals in which top managers set goals

    that then flow down thro%gh the organization and

    become s%bgoals for each organizational area ,eans-ends c&ain - an integrated network of

    goals in which the accomplishment of goals at

    one level serves as the means for achieving the

    goals, or ends, at the ne+t level

  • 7/23/2019 Robbins Mgmt12 Ppt08

    14/35

    Copyright 2012 Pearson Education,

    Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-14

    /+hibit 0(3

    )he #ownside of )raditional oal(!etting

  • 7/23/2019 Robbins Mgmt12 Ppt08

    15/35

    Copyright 2012 Pearson Education,

    Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-15

    2pproaches to !etting oals -cont.

    ,anage%ent b

    objectives (,.") - a

    process of setting

    m%t%all" agreed %pongoals and %sing those

    goals to eval%ate

    emplo"ee performance

  • 7/23/2019 Robbins Mgmt12 Ppt08

    16/35

    Copyright 2012 Pearson Education,

    Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-16

    /+hibit 0(4 !teps in $56

  • 7/23/2019 Robbins Mgmt12 Ppt08

    17/35

    Copyright 2012 Pearson Education,

    Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-17

    !teps in oal(!etting

    1. &eview the organizations %ission, or p%rpose.

    3. /val%ate available reso%rces

    4. #etermine the goals individ%all" or with inp%t

    from others

    7. Write down the goals and comm%nicate them to

    all who need to know

    8. &eview res%lts and whether goals are beingmet.

  • 7/23/2019 Robbins Mgmt12 Ppt08

    18/35

    Copyright 2012 Pearson Education,

    Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-18

    !teps in oal(!etting -cont.

    7. Write down the goals and comm%nicate them to

    all who need to know

    8. &eview res%lts and whether goals are being

    met.

  • 7/23/2019 Robbins Mgmt12 Ppt08

    19/35

    Copyright 2012 Pearson Education,

    Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-19

    /+hibit 0(7

    Well(Written oals

  • 7/23/2019 Robbins Mgmt12 Ppt08

    20/35

    Copyright 2012 Pearson Education,

    Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-2#

    9ontingenc" Factors in Planning

    &ength o uture co!!it!ents

    Commitment Concept:Current plans

    aecting uture co!!it!ents !ust be

    suiciently long-ter! in order to !eet thoseco!!it!ents.

  • 7/23/2019 Robbins Mgmt12 Ppt08

    21/35

    Copyright 2012 Pearson Education,

    Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-21

    /+hibit 0(8

    Planning and 6rganizational :evel

  • 7/23/2019 Robbins Mgmt12 Ppt08

    22/35

    Copyright 2012 Pearson Education,

    Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-22

    9ontingenc" Factors in Planning -cont.

    /nvironmental ;ncertaint"

    When %ncertaint" is high, plans sho%ld be

    specific, b%t fle+ible.

    $anagers m%st be prepared to change oramend plans as the"re implemented.

    2t times, the" ma" even have to abandon the

    plans

  • 7/23/2019 Robbins Mgmt12 Ppt08

    23/35

    Copyright 2012 Pearson Education,

    Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-23

    2pproaches to Planning

    In the traditional approach, planning is done

    entirel" b" top(level managers often are assisted

    b" a formal planning department

    /o%al !lanning de!at%ent - a gro%p ofplanning specialists whose sole responsibilit" is

    helping to write organizational plans

  • 7/23/2019 Robbins Mgmt12 Ppt08

    24/35

    Copyright 2012 Pearson Education,

    Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-24

    9ontemporar" Iss%es in Planning

  • 7/23/2019 Robbins Mgmt12 Ppt08

    25/35

    Copyright 2012 Pearson Education,

    Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-25

    9ontemporar" Iss%es in Planning -cont.

  • 7/23/2019 Robbins Mgmt12 Ppt08

    26/35

    Copyright 2012 Pearson Education,

    Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-26

    $e"ie% &earning 'utco!e (.1

    #efine the nat%re and p%rposes of

    planning Planning involves defining the organizations goals,

    establishing an overall strateg" for achieving thosegoals, and developing plans for organizational work

    activities.

    )he fo%r p%rposes of planning incl%de providing

    direction, red%cing %ncertaint", minimizing waste andred%ndanc", and establishing the goals or standards

    %sed in controlling.

  • 7/23/2019 Robbins Mgmt12 Ppt08

    27/35

    Copyright 2012 Pearson Education,

    Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-27

    $e"ie% &earning 'utco!e (.2

    9lassif" the t"pes of goals organizations might

    have and the plans the" %se.

    oals are desired o%tcomes.

    Plans are doc%ments that o%tline how goalsare going to be met.

    !trategic plans appl" to the entire

    organization while operational plans

    encompass a partic%lar f%nctional area.

    i i ' ( 2

  • 7/23/2019 Robbins Mgmt12 Ppt08

    28/35

    Copyright 2012 Pearson Education,

    Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-28

    $e"ie% &earning 'utco!e (.2)cont.*

    :ong(term plans are those with a time frame

    be"ond three "ears. !hort(term plans cover

    one "ear or less.

    !pecific plans are clearl" defined and leaveno room for interpretation.

    #irectional plans are fle+ible and set o%t

    general g%idelines.

    $ i & i ' ( 2

  • 7/23/2019 Robbins Mgmt12 Ppt08

    29/35

    Copyright 2012 Pearson Education,

    Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-29

    $e"ie% &earning 'utco!e (.2)cont.*

    2 single(%se plan is a one(time plan designed

    to meet the needs of a %ni*%e sit%ation.

    !tanding plans are ongoing plans that provide

    g%idance for activities performed repeatedl".

  • 7/23/2019 Robbins Mgmt12 Ppt08

    30/35

    Copyright 2012 Pearson Education,

    Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-3#

    $e"ie% &earning 'utco!e (.+

    9ompare and contrast approaches to goal(

    setting and planning.

    In traditional goal(setting, goals are set at the

    top of the organization and then becomes%bgoals for each organizational area

    $56 -management b" ob=ectives is a

    process of setting m%t%all" agreed(%pon goals

    and %sing those goals to eval%ate emplo"ee

    performance.

    $ i & i ' t ( +

  • 7/23/2019 Robbins Mgmt12 Ppt08

    31/35

    Copyright 2012 Pearson Education,

    Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-31

    $e"ie% &earning 'utco!e (.+)cont.*

    Well(written goals have si+ characteristics

    1. Written in terms of o%tcomes

    3. $eas%rable and *%antifiable

    4. 9lear as to time frame

    7. 9hallenging b%t attainable

    8. Written down

    >. 9omm%nicated to all organizational memberswho need to know them.

    $ i & i ' t ( +

  • 7/23/2019 Robbins Mgmt12 Ppt08

    32/35

    Copyright 2012 Pearson Education,

    Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-32

    $e"ie% &earning 'utco!e (.+)cont.*

    oal(setting involves these steps' review

    the organizations mission

    /val%ate available reso%rces

    #etermine the goals individ%all" or with inp%t

    from others

    Write down the goals and comm%nicate them

    to all who need to know them &eview res%lts and change goals as needed

    $ i & i ' t ( +

  • 7/23/2019 Robbins Mgmt12 Ppt08

    33/35

    Copyright 2012 Pearson Education,

    Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-33

    $e"ie% &earning 'utco!e (.+)cont.*

    )he two main approaches to planning

    incl%de

    )he traditional approach, which has plans

    developed b" top managers that flow downthro%gh other organizational levels and which

    ma" %se a formal planning department.

    )he other approach is to involve moreorganizational members in the planning

    process

  • 7/23/2019 Robbins Mgmt12 Ppt08

    34/35

    Copyright 2012 Pearson Education,

    Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-34

    $e"ie% &earning 'utco!e (.

    #isc%ss contemporar" iss%es in planning.

    #"namic environments %s%all" means

    developing plans that are specific b%t fle+ible

    9ontemporar" planning iss%e involves %singenvironmental scanning to help do a better

    anal"sis of the e+ternal environment.

    6ne form of environmental scanning,competitive intelligence, can be especiall"

    helpf%l in finding o%t what competitors are

    doing.

  • 7/23/2019 Robbins Mgmt12 Ppt08

    35/35

    Copyright 2012 Pearson