Robbins Mgmt12 Ppt08
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Transcript of Robbins Mgmt12 Ppt08
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Copyright 2012 Pearson Education,
Inc. Publishing as Prentice Hall
Copyright 2014 Pearson Education 8-1
Foundationsof Planning
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Copyright 2012 PearsonEducation, Inc. Publishing as
Copyright 2014 Pearson Education 8-2
Defne the nature and purposes ofplanning.
Classiy the types of goalsorganiations !ight ha"e and theplans they use.
Compare and contrast approachesto goal#setting and planning.
Discuss conte!porary issues inplanning.
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Copyright 2012 Pearson Education,
Inc. Publishing as Prentice Hall
Copyright 2014 Pearson Education 8-3
What Is Planning?
Planning - defining the organizations
goals, establishing strategies for achieving
those goals, and developing plans to
integrate and coordinate work activities.
Formal planning
!pecific goals covering a specific time period
Written and shared with organizational
members
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Copyright 2012 Pearson Education,
Inc. Publishing as Prentice Hall
Copyright 2014 Pearson Education 8-4
Wh" #o $anagers Plan?
Fo%r reasons for planning
Provides direction
&ed%ces %ncertaint"
$inimizes waste and red%ndanc"
!ets the standards for controlling
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Copyright 2012 Pearson Education,
Inc. Publishing as Prentice Hall
Copyright 2014 Pearson Education 8-5
Planning and Performance
Formal planning is associated with'
Positive financial res%lts ( higher profits,
higher ret%rn on assets, and so forth
)he *%alit" of planning and implementationaffects performance more than the e+tent of
planning
)he e+ternal environment can red%ce theimpact of planning on performance
)he planning(performance relationship seems
to be infl%enced b" the planning time frame
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Copyright 2012 Pearson Education,
Inc. Publishing as Prentice Hall
Copyright 2014 Pearson Education 8-6
oals and Plans
Goals (objectives) - desired
o%tcomes or targets
Plans - doc%ments that o%tline howgoals are going to be met
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Copyright 2012 Pearson Education,
Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-7
)"pes of oals
Financial Goals - related to the expected
internal inancial peror!ance o the
organi"ation.
Strategic Goals- related to the peror!ance othe ir! relati#e to actors in its external
en#iron!ent $e.g., co!petitors%.
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Copyright 2012 Pearson Education,
Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-8
)"pes of oals -cont.
Stated goals - official statements of what an
organization sa"s, and what it wants its vario%s
stakeholders to believe, its goals are
Real goals - goals that an organization act%all"p%rs%es, as defined b" the actions of its
members
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Copyright 2012 Pearson Education,
Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-9
)"pes of Plans
Stategic !lans - plans that appl" to the
entire organization and establish the
organizations overall goals
"!eational !lans - plans that
encompass a partic%lar operational area
of the organization
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Copyright 2012 Pearson Education,
Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-1#
)"pes of Plans -cont.
$ong-te% !lans - plans with a time frame
be"ond three "ears
S&ot-te% !lans - plans covering one "ear or
less S!eci'ic !lans plans that are clearl" defined
and leave no room for interpretation
iectional !lans - plans that are fle+ible andset o%t general g%idelines
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Copyright 2012 Pearson Education,
Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-11
)"pes of Plans -cont.
Single-*se !lan ( a one(time plan
specificall" designed to meet the needs of
a %ni*%e sit%ation
Standing !lans ongoing plans that
provide g%idance for activities performed
repeatedl"
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Copyright 2012 Pearson Education,
Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-12
/+hibit 0(1
)"pes of Plans
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Copyright 2012 Pearson Education,
Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-13
2pproaches to !etting oals
+aditional goal-setting ( an approach to
setting goals in which top managers set goals
that then flow down thro%gh the organization and
become s%bgoals for each organizational area ,eans-ends c&ain - an integrated network of
goals in which the accomplishment of goals at
one level serves as the means for achieving the
goals, or ends, at the ne+t level
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Copyright 2012 Pearson Education,
Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-14
/+hibit 0(3
)he #ownside of )raditional oal(!etting
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Copyright 2012 Pearson Education,
Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-15
2pproaches to !etting oals -cont.
,anage%ent b
objectives (,.") - a
process of setting
m%t%all" agreed %pongoals and %sing those
goals to eval%ate
emplo"ee performance
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Copyright 2012 Pearson Education,
Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-16
/+hibit 0(4 !teps in $56
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Copyright 2012 Pearson Education,
Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-17
!teps in oal(!etting
1. &eview the organizations %ission, or p%rpose.
3. /val%ate available reso%rces
4. #etermine the goals individ%all" or with inp%t
from others
7. Write down the goals and comm%nicate them to
all who need to know
8. &eview res%lts and whether goals are beingmet.
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Copyright 2012 Pearson Education,
Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-18
!teps in oal(!etting -cont.
7. Write down the goals and comm%nicate them to
all who need to know
8. &eview res%lts and whether goals are being
met.
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Copyright 2012 Pearson Education,
Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-19
/+hibit 0(7
Well(Written oals
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Copyright 2012 Pearson Education,
Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-2#
9ontingenc" Factors in Planning
&ength o uture co!!it!ents
Commitment Concept:Current plans
aecting uture co!!it!ents !ust be
suiciently long-ter! in order to !eet thoseco!!it!ents.
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Copyright 2012 Pearson Education,
Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-21
/+hibit 0(8
Planning and 6rganizational :evel
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Copyright 2012 Pearson Education,
Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-22
9ontingenc" Factors in Planning -cont.
/nvironmental ;ncertaint"
When %ncertaint" is high, plans sho%ld be
specific, b%t fle+ible.
$anagers m%st be prepared to change oramend plans as the"re implemented.
2t times, the" ma" even have to abandon the
plans
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Copyright 2012 Pearson Education,
Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-23
2pproaches to Planning
In the traditional approach, planning is done
entirel" b" top(level managers often are assisted
b" a formal planning department
/o%al !lanning de!at%ent - a gro%p ofplanning specialists whose sole responsibilit" is
helping to write organizational plans
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Copyright 2012 Pearson Education,
Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-24
9ontemporar" Iss%es in Planning
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Copyright 2012 Pearson Education,
Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-25
9ontemporar" Iss%es in Planning -cont.
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Copyright 2012 Pearson Education,
Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-26
$e"ie% &earning 'utco!e (.1
#efine the nat%re and p%rposes of
planning Planning involves defining the organizations goals,
establishing an overall strateg" for achieving thosegoals, and developing plans for organizational work
activities.
)he fo%r p%rposes of planning incl%de providing
direction, red%cing %ncertaint", minimizing waste andred%ndanc", and establishing the goals or standards
%sed in controlling.
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Copyright 2012 Pearson Education,
Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-27
$e"ie% &earning 'utco!e (.2
9lassif" the t"pes of goals organizations might
have and the plans the" %se.
oals are desired o%tcomes.
Plans are doc%ments that o%tline how goalsare going to be met.
!trategic plans appl" to the entire
organization while operational plans
encompass a partic%lar f%nctional area.
i i ' ( 2
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Copyright 2012 Pearson Education,
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$e"ie% &earning 'utco!e (.2)cont.*
:ong(term plans are those with a time frame
be"ond three "ears. !hort(term plans cover
one "ear or less.
!pecific plans are clearl" defined and leaveno room for interpretation.
#irectional plans are fle+ible and set o%t
general g%idelines.
$ i & i ' ( 2
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Copyright 2012 Pearson Education,
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$e"ie% &earning 'utco!e (.2)cont.*
2 single(%se plan is a one(time plan designed
to meet the needs of a %ni*%e sit%ation.
!tanding plans are ongoing plans that provide
g%idance for activities performed repeatedl".
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Copyright 2012 Pearson Education,
Inc. Publishing as Prentice HallCopyright 2014 Pearson Education 8-3#
$e"ie% &earning 'utco!e (.+
9ompare and contrast approaches to goal(
setting and planning.
In traditional goal(setting, goals are set at the
top of the organization and then becomes%bgoals for each organizational area
$56 -management b" ob=ectives is a
process of setting m%t%all" agreed(%pon goals
and %sing those goals to eval%ate emplo"ee
performance.
$ i & i ' t ( +
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Copyright 2012 Pearson Education,
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$e"ie% &earning 'utco!e (.+)cont.*
Well(written goals have si+ characteristics
1. Written in terms of o%tcomes
3. $eas%rable and *%antifiable
4. 9lear as to time frame
7. 9hallenging b%t attainable
8. Written down
>. 9omm%nicated to all organizational memberswho need to know them.
$ i & i ' t ( +
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$e"ie% &earning 'utco!e (.+)cont.*
oal(setting involves these steps' review
the organizations mission
/val%ate available reso%rces
#etermine the goals individ%all" or with inp%t
from others
Write down the goals and comm%nicate them
to all who need to know them &eview res%lts and change goals as needed
$ i & i ' t ( +
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Copyright 2012 Pearson Education,
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$e"ie% &earning 'utco!e (.+)cont.*
)he two main approaches to planning
incl%de
)he traditional approach, which has plans
developed b" top managers that flow downthro%gh other organizational levels and which
ma" %se a formal planning department.
)he other approach is to involve moreorganizational members in the planning
process
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$e"ie% &earning 'utco!e (.
#isc%ss contemporar" iss%es in planning.
#"namic environments %s%all" means
developing plans that are specific b%t fle+ible
9ontemporar" planning iss%e involves %singenvironmental scanning to help do a better
anal"sis of the e+ternal environment.
6ne form of environmental scanning,competitive intelligence, can be especiall"
helpf%l in finding o%t what competitors are
doing.
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Copyright 2012 Pearson