RMIS at a glanceRISK MANAGEMENT INFORMATION SERVICES

In today’s ever-changing environment, understanding the total cost of risk is an important part of doing business. Travelers RMIS offers multiple tools to gather and assess many elements that are a driving force on loss experience. Not only does RMIS provide an intuitive and user friendly system, we also offer professional staff to consult and collaborate with on the best approach to monitor, control and ultimately reduce your total loss costs.

Teamwork and collaboration

RMIS offers a custom-built suite of products that is continually enhanced based on feedback we receive from our customers. This same suite of products is available to all Travelers service team members, allowing us to partner with each other and provide the highest level of customer support.

Compelling data analysis

e-CARMA® is more than just a database storing important claim information. It offers graphical representations of loss information for quick, easy and intuitive analysis. If raw data is what you need, you can access that too. e-CARMA is an all-encompassing, single platform to assist in analyzing the overall cost of risk.

Powerful functionality

Monitoring claim activity can be a task that falls to the bottom of the to-do list. e-CARMA offers delivery of key action item notifications with daily claim alerts and monthly scheduled reports. Performance trends are also easy to capture with KPI, Goal Tracking and Risk Analyzer, allowing you to measure outcomes and metrics, set goals, and insightfully assess the multiple layers of loss experience.

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This material does not amend, or otherwise affect, the provisions or coverages of any insurance policy or bond issued by Travelers. It is not a representation that coverage does or does not exist for any particular claim or loss under any such policy or bond. Coverage depends on the facts and circumstances involved in the claim or loss, all applicable policy or bond provisions, and any applicable law. Availability of coverage referenced in this document can depend on underwriting qualifications and state regulations.

© 2014 The Travelers Indemnity Company. All rights reserved. Travelers and the Travelers Umbrella logo are registered trademarks of The Travelers Indemnity Company in the U.S. and other countries. CP-7463 Rev. 2-14

eClaim Reporting

• Report your claims online and receive the claim number instantly.

• Incorporate specific parts of your company’s unique organization structure.

• Capture your custom questions for meaningful loss runs.

• Option to populate demographic and benefit data using HR Pre-fill.

Claim Status

• View certain electronic claim files that may include adjuster’s notes, payments and reserve history in real-time.

• Print or email the claim summary with a custom message for added convenience.

• Direct email communication with the Travelers claim team.

• Track your claim activity and tasks with My Diary.

e-CARMA®

• Receive automatic notification of claim activity using e-CARMA Claim Alerts.

• e-CARMA Dashboards offer visually interactive graphics to define, analyze and monitor various metrics.

• e-CARMA Reports provide an array of powerful reports with scheduling, distribution and customization capabilities organized by risk management categories.

• e-CARMA Mobile Risk Manager® allows you to access vital claim information, while on the go, using your mobile device.

• Consolidate your data by incorporating exposure values and other carrier data for the most complete and effective analysis of your total cost of risk.

• Easily manage OSHA logs with OSHA Reporting where claims are automatically included.

RMIS at a glance

For more information, visit our website at travelers.com/rmis or call Mike Strietelmeier at 860.277.9182