The Rise Of E-commerce in Middle East 2012-2015 [Infographic]
Rise of E-Commerce April 10, 2015apboconference.com/presentations2015/Sean_Flaherty.pdf · Rise of...
Transcript of Rise of E-Commerce April 10, 2015apboconference.com/presentations2015/Sean_Flaherty.pdf · Rise of...
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Rise of E-Commerce April 10, 2015
Trends and Behaviors Across Borders
![Page 2: Rise of E-Commerce April 10, 2015apboconference.com/presentations2015/Sean_Flaherty.pdf · Rise of E-Commerce April 10, 2015 Trends and Behaviors Across Borders. Proprietary and Confidential:](https://reader034.fdocuments.in/reader034/viewer/2022052000/601309cafe3cd43ff405768a/html5/thumbnails/2.jpg)
Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of customer, unless expressly authorized by UPS.
© 2014 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved. 2
Asia Pacific expected to lead all regions in
e-commerce sales
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Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of customer, unless expressly authorized by UPS.
© 2014 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved. 3
The “flex shopper” emerges worldwide in today’s
multi-channel, multi-device world
• Ruthlessly efficient, switching retail channels
and devices to best suit personal
convenience when researching, purchasing
and receiving goods
• Information and control are paramount
• Adoption rate of technology and how
shoppers apply it to their shopping process
vary by region
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Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of customer, unless expressly authorized by UPS.
© 2014 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved. 4
Consumers in Asia are the least satisfied with their
online and in store shopping experiences
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Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of customer, unless expressly authorized by UPS.
© 2014 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved. 5
Asia Online Shopper: Trendsetter Style
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Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of customer, unless expressly authorized by UPS.
© 2014 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved. 6
Despite the growth of m-commerce, consumers are
still experiencing mobile adoption issues
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Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of customer, unless expressly authorized by UPS.
© 2014 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved. 7
Alternate delivery locations are on the rise
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Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of customer, unless expressly authorized by UPS.
© 2014 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved. 8
Discover where retailers can ACT
• Findings from the study reveal three areas along the full “path to purchase”
where retailers can ACT to create a more satisfying experience and drive
repeat business
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Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of customer, unless expressly authorized by UPS.
© 2014 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved. 9
The UPS® Asia network at a glance
Australia
India
China
S. Korea
Japan
Singapore
HongKong
Vietnam
Thailand
Malaysia
Taiwan
Philippines
Indonesia*Principal locations displayed
Key UPS Hubs
UPS Air Hubs
UPS Package Operations*
UPS Supply Chain Solutions Sites*
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Thank you