RICK JOHAL

CROWN CASH AND CARRY

IMAGINE

1964

IMAGINE

IMAGINE

IMAGINE

IMAGINE

IMAGINE

IMAGINE

IMAGINE

THE JOHAL FAMILY

BALKER BALRAY SHIVRAJ JAS IQBAL SAMPEL

TIMELINE

SIXTIES SEVENTIES EIGHTIES

1964 1977 1979 1981

BALKAR

ARRIVES

IN THE

UK

FIRST

STORE

SOUTHALL

RACE RIOTS

TIMELINE

SIXTIES SEVENTIES EIGHTIES

1964 1977 1979 1981 1988

BALKAR

ARRIVES

IN THE

UK

FIRST

STORE

OPEN 14 MORE

STORES

CROWN

CASH AND

CARRY

CROWN CASH AND CARRY

CROWN CASH AND CARRY

CROWN 4 – PERNOD 2

SUPPLIER RELATIONSHIPS

“… tremendous working relationship…”

STEVE LINDSAY – BACARDI

“… strong supporters of our innovation and category initiatives ..”

GUY DODWELL – DIAGEO

“… Rick has transformed his beer and cider sales …..”

RICHARD BOYLES – HEINEKEN

“…we are two family businesses working together - with shared goals …”

CHRIS ELLIOT – PERNOD RICARD

“… Rick is thoroughly professional, prepared to listen and takes action…”

SIMON GRAY - BOOST

1991

BANQUETING SUITE

TIMELINE

SIXTIES SEVENTIES EIGHTIES NINETIES

1964 1977 1979 1981 1988 1991

BALKAR

ARRIVES

IN THE

UK

FIRST

STORE

OPEN 14 MORE

STORES

CROWN

CASH AND

CARRY

BANQUETING

SUITE

1998

FIRST

HOTEL

FIRST HOTEL

THE JOHAL FAMILY

BALKER BALRAY SHIVRAJ JAS IQBAL SAMPEL

RAVI

ROOPS

RICK

OMI KAVI RAMAN SUNNY

RAVI

RAVI

RAVI

LIKE FATHER, LIKE SON

THANKS FOR LISTENING

RAVI JOHAL

CROWN CASH AND CARRY

TWO MORE HOTELS

THE JOHAL FAMILY

BALKER BALRAY SHIVRAJ JAS IQBAL SAMPEL

RAVI

ROOPS

RICK

OMI KAVI RAMAN SUNNY

THE JOHAL FAMILY

1st GENERATION

PRICE + QUALITY

RETAIL & WHOLESALE

2nd GENERATION

QUALITY + PRICE

WHOLESALE, HOTELS & HOSPITAILITY

VALUE

1st GENERATION

PRICE + QUALITY

RETAIL & WHOLESALE

2nd GENERATION

QUALITY + PRICE

WHOLESALE, HOTELS & HOSPITAILITY

TRADE DAY – 5TH MARCH 2014

PHOTOS COMING FROM RICK

JOHAL ON THURSDAY 5th

VALUE

THE JOHAL FAMILY

BALKER BALRAY SHIVRAJ JAS IQBAL SAMPEL

RAVI

ROOPS

RICK

OMI KAVI RAMAN SUNNY

MODERN TECHNOLOGY

MODERN TECHNOLOGY

MODERN TECHNOLOGY

CROWN CASH AND CARRY

CONVENIENCE STORES

INDEPENDENTS

SYMBOLS

MULTIPLES

19,000

17,000

3,500

£6.5bn

£14.8bn

£6.3bn

-3%

+3%

+10%

STORES SALES +/- YOY

(Source: IGD 2013)

INDEPENDENT RETAILER

SLOW TO REACT

SUSPICIOUS

SHORT TERM

RELUCTANT TO INVEST

DYNAMIC

OPEN-MINDED

POSITIVE

TAKES RISKS

INDEPENDENT RETAILER

EDUCATION

EDUCATION

EDUCATION

EDUCATING THE RETAILER

BUSINESS ACADEMY

• RETAIL TECHNOLOGY

• NPD

• STORE LAYOUTS

• FINANCING

• MARKETING

EDUCATING THE RETAILER

• RETAIL TECHNOLOGY

• NPD

• STORE LAYOUTS

• FINANCING

• MARKETING

‘INDEPENDENTS TOGETHER’

BENEFITS

FOCUS ON

OPPORTUNITIES

PRODUCT

DISTRIBUTION

RELATIONSHIP

DEVELOPMENT

RETAILER SUPPLIER WHOLESALER

BUSINESS ACADEMY

CLICK AND

COLLECT

CLICK AND COLLECT

CLICK AND COLLECT

20% NOT

DELIVERED?

CLICK AND COLLECT

10% REQUIRE

SIGNATURE

CLICK AND COLLECT

CLICK AND COLLECT

CLICK AND COLLECT

A FEW MORE STATS.

CLICK AND COLLECT

76.3%

82.6%

CLICK AND COLLECT

10% OF SALES

MADE ONLINE

CLICK AND COLLECT

20% OF SALES MADE

ONLINE BY 2020

CLICK AND COLLECT

2018 - £4bn

INDEPENDENTS

SYMBOLS

MULTIPLES

19,000

17,000

3,500

£6.5bn

£14.8bn

£6.3bn

-3%

+3%

+10%

STORES SALES +/- YOY

(Source: IGD 2013)

CLICK AND COLLECT

OPPORTUNITIES FOR THE

INDEPENDENT RETAILERFOOTFALL

NEW CUSTOMERS

IMPULSE

PROFILE

MARKETING

COMMISSION

CLICK AND COLLECT

CLICK AND COLLECT

INDEPENDENTS

SYMBOLS

MULTIPLES

19,000

17,000

3,500

£6.5bn

£14.8bn

£6.3bn

-3%

+3%

+10%

STORES SALES +/- YOY

(Source: IGD 2013)

TRADE DAY PHOTO MONTAGE OF CUSTOMERS –

COMING ON THURSDAY 5th

CONVENIENCE STORES

INDEPENDENTS

SYMBOLS

MULTIPLES

19,000

17,000

3,500

£6.5bn

£14.8bn

£6.3bn

-3%

+3%

+10%

STORES SALES +/- YOY

(Source: IGD 2013)

INDEPENDENTS TOGETHER

EMBRACING MODERN TECHNOLOGY

REINFORCING THEIR PRESENCE

DEVELOPING THEIR STRENGTH

FINAL THOUGHT

“The future depends

on what you do

today”

Thank you