RHT PSP 401 Quality Plan Rev 0

8/3/2019 RHT PSP 401 Quality Plan Rev 0

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COMPANY: CONTRACTOR

Target EngineeringConstruction Co. W.L.L.

Document Category:Quality Management Procedure

DocumentNo.

RHT-PSP-401

Project Title:

Replacement of Heat Tracing System for theSulphur Lines at Abu Dhabi Refinery Division

AgreementNo.

09ARMTA10620

Revision No. 0

Document Title:

Project Quality PlanDate: 13-Mar-2011Page : 1 of 34

Project Quality Plan

REVISION HISTORY

Rev.No. Date

CONTRACTOR -TARGET

Revision History

Status of ApprovalPrepared Reviewed Approved

0 13.03.11 G.S.MallerLead QA/QCEngineer

Costica FeleaProject

Manager

Raid ChannoDivision

Manager.

First Submission after award of Contract

TABLE OF CONTENTS


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COMPANY: CONTRACTOR:

Target Engineering Construction Co.W.L.L.

Document Category:Quality Management Procedure Document No. RHT-PSP-401

Project Title:


AgreementNo: 09ARMTA10620

Revision No: 0Document Title:

Project Quality PlanDate: 13.Mar.11

Page : 2 of 34

S.NO. DESCRIPTION PAGE

Revision History, Approvals and Distribution ListIndex of Contents 1-2

1. PURPOSE 32. SCOPE 3-43. DEFINITIONS 4-5

4. PROJECT QUALITY MANAGEMENT SYSTEM 5-114.1 Introduction of Project Quality Plan

4.2 Document Requirements

4.2.1 Documented Quality Management System

4.2.2 Quality Manual

4.2.3 Control of Documents

4.2.

4Control of Records

5. MANAGEMENT RESPONSIBILITIES 12-155.1 Project Organization

5.2 Roles and Responsibilities

5.3 Project Planning

5.3.1 Project Quality Policy and Objectives

5.3.2 Project Quality Management System Planning

5.3.3 Project Quality System and Overall Management Review

6. RESOURCE MANAGEMENT 16-176.1 Human Resource

6.2 Training

6.3 Infrastructure

6.4 Work Environment

7. PROJECT REALIZATION 17-287.1 Planning of Project7.2 Communication

7.3 Engineering and Design Control


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7.4 Procurement Control

7.5

Construction, Pre-Commissioning and CommissioningControl

7.6 Plant Handover Control

7.7 Final Acceptance

8. MEASUREMENT, ANALYSIS AND IMPROVEMENT 29-338.1 Internal Audit

8.2 Nonconformance Control

8.3 Analysis and Improvement

9. LIST OF ATTACHMENTS 341. PURPOSE

This quality plan describes Target Engineering Construction Companys (hereafterreferred as CONTRACTOR) proposed Quality Management System as applicable to thework for the project titled,

Replacement of Heat Tracing System for the Sulphur Lines atAbu Dhabi Refinery Division

As part of CONTRACTOR commitment to quality, this project is covered by this ProjectSpecific Quality Plan in compliance with the requirements of ISO 9001:2008 asapplicable to the project.

This quality plan ensures that CONTRACTOR has specified the policies, the objectives,established a system of procedures to accomplish them, assigned duties, delegatedauthority and set up suitable inspection, testing, examination and audit programs toverify that the requisite standards of performance and COMPANY satisfaction isachieved. This quality plan is designed to accomplish and demonstrate achievement /

compliance of / to all contractual - material, equipment and services quality,performance and workmanship requirements specified by Contract and the COMPANY.

HSE management system is addressed separately by HSE Plan, Ref. Document RHT-PSP-501

2. SCOPE

This quality plan is overall applicable for the captioned project. The scope of the Projectincludes Mechanical, electrical, Instrumentation & Civil works including survey, designengineering, supply, installation, testing, Commissioning of the electric heat tracingsystem including the disconnection & removal of the existing heat tracing system onthe sulphur lines, storage tanks & 750m long loading system for Abu Dhabi Oil RefiningCompany (TAKREER) at Sas Al Nakhl, Abu Dhabi, UAE. The Project Scope of work hasbeen clearly detailed in the contract specification in Exhibit A.1Scope of Work of contract document T1W-09ARMTA10620.


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The Scope of work consists in the execution of works as defined in the agreementincluding:

Site survey, Design engineering, Heat Loss calculation, Detailed Drawings & Bill of Material. Supply of new electrical heat tracing system for 750m (approximately) length of

sulphur lines. The system shall consist of Heat Tracing Cable, Junction Boxes, Spliceconnections, End seal kits, RTD Temperature Sensors, Temperature Controllers, all

other materials required for Heat Tracing system. Supply and Install Heat tracing main power distribution panel. Set of Power cables, Control cables, Instrument Cables

- Between MCC panel & Heat tracing Main Power panel- Among Heat tracing main power panel, Heat tracing Junction Boxes, trace heatercoils,

Temperature Sensors. Design &and supply of Fiber optic Temperature Monitoring System with all

accessories, Supply of Thermal Insulation and cladding material for pipeline (Rockwool pipe

section with cladding sheet) as per document # 81-EA-E-40800-R2. The new heat tracing system for sulphur lines shall consider all details of the

existing pipe fittings such as valves, flanges, supports, etc as per sheet 19 of

Document # 81-EA-E-40800-R2 and site conditions. Cable trays, Accessories and supports. Installation, Testing, commissioning of all equipments, materials and system

supplied. Supply of operation spares and train 20 persons.

3. DEFINITIONS

COMPANY - Abu-Dhabi Oil Refining Company (TAKREER)

CONTRACTOR - Target Engineering Construction Company (TARGET)

PROJECT - Replacement of Heat Tracing System for the SulphurLines at Abu Dhabi Refinery Division

SUB CONTRACTOR - Any Person, Firm or Company employed by Contractorto perform any work or duty on Contractors behalf.

SUPPLIER / VENDOR - Organization used by CONTRACTOR for supply of approved Materials

DOCUMENT - Any form, letter, facsimile, contract, specification,drawing, or record of any kind required to transmitinformation from one party to another. It also includescomputer generated drawings, lists, charts, etc.and other data used to form a permanent record of the ProjectProgress and As-Built condition

BOQ - Bill of Quantities

ISO - International Organization for Standardization


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HSE - Health, Safety and Environment

QMS - Quality Management System

QA/QC - Quality Assurance and Control

MAR - Material Approval Request

PSP - Project Specific Procedure

MS - Method Statement

ITP - Inspection and Test Plan

NCR - Non-Conformance Report

RFI - Request for Inspection and Testing

ROS - Received on Site

TQ - Technical Query

VARIATION - Any and all changes in or relative to services and amendments

to the agreement

4. PROJECT QUALITY MANAGEMENT SYSTEM

4.1Introduction of Project Quality Plan

This quality plan is prepared by the CONTRACTOR to suit specific requirements of theproject, the COMPANY requirements, and the level of QA/ QC requirements. The ProjectQuality Plan also defines the project management responsibilities and the organization,the quality systems and the project forms to be implemented, the relevant inspectionsand tests to be conducted upon the activities, as well as the applicable procedures /method statements that shall define the method of work.

4.2Document Requirements

4.2.1 Documented Quality Management System

4.2.1.1 General

The project quality management is documented by this quality plan and associatedproject specific procedures and method statements that shall be developed for theproject.

CONTRACTOR shall implement and maintain the quality management system forthis project as detailed in this quality plan together with all applicable contractualdocuments.

CONTRACTOR is committed to continually improve the effectiveness of the QMS byreligious implementation and planned internal audits. Ongoing improvements /suggestions and recommendations from COMPANY shall be implemented.


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The following sections describe how CONTRACTOR shall execute the project; satisfycontract requirements while complying with ISO 9001: 2008 requirements.


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4.2.1.2 Interaction and Application of the Processes

The key processes are grouped into three main process groups

Process Group 1 Process Group 2 Process Group 3

ManagementCommitment Planned

Systems and Procedures

Project / Construction

Operations

Measurement, Analysis

and Improvement1. Quality Management 1. Project Planning &

Control Service1. Field Inspections and

Testing2. Management

Commitment2. Contract Review 2. Design validation

3. Project / Business RiskManagement

3. Detail Engineering,Design Verification &Documentation

3. Internal Audits

4. Project ManagementProcedures

4. Procurement &Subcontracting

4. Control of NonConformingActivities

5. Provision of Manpower

Resources

5. Material Control 5. Corrective and

Preventive Actions6. Provision of

Equipment6. ConstructionManagement /Installations

6. Customer Satisfaction

7. Project QualityManagement SystemReviews

7. Quality Control &Monitoring

8. Document and DataControl

8. Testing &Commissioning

9. Control of Records

The above process groups satisfy the ISO 9001:2008 requirement for processes inthat they include Management Responsibility (ISO 9001:2008, #5), Provision of Resources (#6), Product Realization (#7) and Measurement, Analysis andImprovement (#8).

Process 1) Management, Resources and Administration covers all the managementactivities of planning, implementing and managing the system and determining andproviding those resources needed to operate the system effectively and assureproduct / service conformity.

Process 1) enables Process 2) Project / Design, Procurement and ConstructionOperations to take place in a planned and systematic way in order to comply withcontract / project requirements and eventual COMPANY satisfaction and realizationof payments. Process 2) covers all those elements of product and service realization,those activities pertinent to the quality management system which take placeduring the planning, purchasing, design, installation of the product or service andrelated testing and commissioning works (actual construction).


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Process 3) Measurement, Analysis and Improvement measures and monitors theeffectiveness of Process 1) and Process 2) and provides feedback to those processesfor improvement.

4.2.1.3 Documentation Structure

The following three levels of documentation shall be utilized and maintained tosatisfy the requirements of the Project and ISO 9001:2008 and to ensure adequate

control of the processes.

Level I : Quality PlanContract Documents take precedence (Agreement, Specs, and Drawings)

Level II : Project Specific Procedures as required,Quality Control Plans / Inspection and TestPlan, Method Statements

Level III : Quality Records and Forms

The above shall be complemented by the CONTRACTORs Corporate Quality Manualand the Quality Management Procedures, a copy of which shall be available on site.

4.2.2 Quality Manual

The Quality Manual is a description of CONTRACTOR quality management system,responsibilities, procedures and the controls implemented to maintain an effectivequality management system and to conform the requirements of ISO 9001: 2008.

The Quality Management system is influenced by:-

The Company's organizational environment, change in theenvironment and the risk associated with that environment, Varying needs,

Particular objectives, The products- engineering, procurement, construction and pre-commissioning and commissioning works, Processes Size and organizational structure

The purpose of the quality manual is to demonstrate the CONTRACTORs capabilityas a Company to provide an engineering, procurement and construction product,service that meets the COMPANY and applicable statutory and regulatoryrequirements. The QMS aims to enhance Customer satisfaction through the effectiveapplication of the CONTRACTORs processes and continual improvement of thesystem.

All the requirements of ISO 9001:2008 are addressed in the system; there are noexclusions. The scope of the Quality Management System, and the system describedby the Quality Manual applies to all CONTRACTOR activities.


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The requirements of the Quality Manual relate to all the CONTRACTORs divisionsand departments and extend to all employees with responsibility for implementingand maintaining the quality system referenced in the manual. The contents of theManual are authorized and approved by the Chief Executive Officer and must becomplied at all times by all employees. Current revision of CONTRACTOR QualityManual is Issue 5, Revision 0.

CONTRACTOR QMS requires for the development of a tailor made Project Specific

Quality Plan for individual projects, considering the scope, contract and projectspecific quality requirements, with the aim to document how CONTRACTOR wouldsatisfy the project specific quality requirements.

4.2.3 Control of Documents

4.2.3.1 General

Document control shall ensure that valid issues of documents related to the projectare available and used in the execution of the work, and that obsolete documentsare promptly removed from all points of use. Timely Distribution is controlled and isdetailed in the Document Distribution Matrix, Attachment # 7.

Where applicable and instructed specific COMPANY reporting formats shall beimplemented and utilized instead of CONTRACTORs formats. A valid documentregister indicating contract documents as received from COMPANY shall bemaintained.

Any obsolete document is either destroyed or if need to be retained these areclearly marked SUPERSEDED.

4.2.3.2 Document Numbering System, Revision Status and ApprovalCode

CONTRACTOR proposed numbering system for quality related documents areexplained below. However, CONTRACTOR may adopt any numbering systempreferred by COMPANY.

a) All project documents have been categorized with abbreviations asunder.

Table 1 Category of Documents and Project Code

No Description of Document Abbreviation1 Project Specific Procedures PSP2 Method Statement MS3 Inspection Test Plans ITP4 Quality Check sheets QC


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Table 3 Numbering System Block Diagram. Each block being separated by ahyphen -

1 2 3Project

Reference

3 Digits/Characters

Category of theDocument

PSP = Project

Specific ProcedureMS = MethodStatementITP = Inspectionand Test PlanF = FormQC = QualityCheck sheet

Three/Four Digits Serial Numberfor Procedures, Method Statements,ITPs as in Table 2 with extendeddigits for forms and Quality Check

sheetsE.g. Procedure Series101, 102, 103, 201, 202 401, 402,. etc.1001, 1002, 2001, 2002., etcForms & Check sheets within a givenprocedure follow the same 3 digitnumber followed by 1, 2, 3 andseparated by a hyphenE.g. Forms within ProcedureRHT-PSP-401 will have numbersRHT-FM-401-01, RHT-FM-401-02 etc.

c) All documents will have full reference to the Project / AgreementNumber and will have the document number, revision number and date onwhich the document was made.

d) The first submission will have a Revision Number 0 and subsequentsubmissions will have revision numbers 1, 2, 3 and so on.

e) Status of submission and approval will be updated every time asubmission is made and COMPANY comments are received.

f) Monthly status reports on submissions / approval will be issued by theProject manager nominee. Follow up on submissions will be done byCONTRACTOR Project Manager.

g) An approval category legend for documents as proposed byCONTRACTOR has been shown in the following table. The status code fordrawings and other documents shall be as per those codes or any otherapproval legends recommended by COMPANY.


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Table 4 Approval Legends for Drawings and Other Documents

CONTRACTOR Proposed COMPANY Approval Legends

Approval Code Explanation

A Accepted, proceed with work

(No Adverse comments on the submittal, Work may be carriedout. No Re-submittal required)

B Accepted with comments incorporate / take into accountcomments and proceed with works

(Revise and Resubmit as applicable. Work may start taking intoaccount COMPANY `s comments)

C Revise and resubmit for approval incorporating comments byCOMPANY, no related work to start

(Revise and Resubmit as applicable)

D Not Accepted, revise and resubmit for approval, no relatedwork to start.

(Resubmission will be considered as first submission)

4.2.4 Letters / Faxes and Document Transmittals Numbering

The letters and fax numbering system will be as agreed with the COMPANY. TheCONTRACTORs Project Manager together with the Site Secretary / DocumentController is responsible for control of all documents and informing all affecteddepartments / personnel.

Incoming / Outgoing Mail

All incoming mail/correspondence, document transmittals are stamped to indicatedate of receipt. The CONTRACTORs Project Manager then reviews and indicatesfurther distribution (to CONTRACTORs HO and relevant contractors) and action byothers.

Project Specific Correspondence is logged in Incoming Mail Register.

The secretary / document controller will track and ensure that CONTRACTORsProject Manager responds to COMPANY correspondence.

5. MANAGEMENT RESPONSIBILITIES


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CONTRACTORs Management is committed to implement an effective qualitymanagement system on site. Communication of this commitment shall be done byperiodic reminders of the need and importance to meeting COMPANY and regulatoryrequirements.

CONTRACTOR shall also ensure regular interactions with COMPANY and comply withspecification requirements and approved drawings. Commitments made duringmeetings shall be implemented.

CONTRACTOR quality policy has been detailed in section 5.3 and is the basis of CONTRACTORs Quality Management System. Specific project objectives have also beenindicated. These shall be verified during inspections and audits.

5.1Project Organization

The project shall be managed with adequate resources for executing contractrequirements. All project key personnel shall be subject to COMPANY approval. CVs shallbe submitted and interview shall be arranged as required by the COMPANY. Mobilizationand demobilization date of project key personnel shall be in accordance to theCONTRACTOR approved key personnel schedule submitted with project master planningschedule.

The project organization and interactions is detailed by the Project Organization Chart,copy of Project Organization Chart can be found in Attachment 1 for reference. Updatedorganization chart may be found with Document Controller and is maintained current bythe Project Manager. As required, updated copies shall be submitted to COMPANY.

5.2Roles and Responsibilities

CONTRACTOR project team shall be fully complemented by the CONTRACTORsCorporate Office support in terms of Engineering, Procurement & Expediting, QualityAssurance, HSE Management, Contract and Project Administration.

The key personnel reporting & interaction is shown on the organization chart. Theresponsibilities of the key personnel can be found in Attachment 3 to this plan. Theformal point of contact shall be the Project Manager. The Project Manager reportsdirectly to the Division Manager, who represents Sr. Management of CONTRACTOR andis, authorized to deal with techno-commercial issues on this project.

The Project Manager and QC Coordinator shall responsible for all quality issues. Thequality personnel and the safety personnel on site are independent and have access tosenior management for all issues on quality and safety.

5.3Project Planning

5.3.1 Project Quality Policy and Objectives

CONTRACTOR has implemented overall quality policy, which is also applicable for allprojects, based on the quality policy project specific quality objective has beenidentified below and signed copy is available in Attachment 1.


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Extract of CONTRACTORs quality policy is produced below.

Target Engineering Construction Company provides construction engineeringsolutions: Design, Engineering, Procurement, Construction and Commissioningof Onshore and Offshore Civil, Mechanical, Electrical, and InstrumentationProjects, including Steel Structure, Piping Systems, Fabrications andInstallation and Marine Construction Projects for Oil & Gas, Commercial,Government and Private Clients.

It is the Company Policy to ensure that all project are executed in accordancewith contract specifications and drawings, within the contractual time frame,and in Compliance with all legal requirements those providing good value andsatisfactions to our Client.

This quality policy will be a basis of our Quality Management System and shall provide a framework for setting and reviewing quality objectives and targets.

The quality policy management system adopted will comply with all theapplicable requirements of latest editions ISO 9001 Quality Management Systems Requirements.

The Company Management is committed to continuously improve theeffectiveness of the quality management systems by analyzing costumer feedback, conducting internal audits, imparting training where necessary andreview of the Quality Management System.

We believe that our clients, employees, suppliers/contractors and the society in general are important contributors in our business; this fact will be evenly considered in our overall business dealing vis--vis the interests company shareholders.

The policy is applicable to all branches, divisions, site and contractors. It willbe displayed in office and on all sites, and it is the responsibility of both themanagement and employees to be aware of this quality policy and theapplicable company systems relevant to ones area of work.

This policy will be reviewed for adequacy and effectiveness during the bi-annual management reviews.

Date: 15 th February 2010 SignedAyman Taji, Chief Executive Officer

The objectives for this project are listed below: -

Objectives for this project1 Quality

Compliance to Project Specifications & DrawingsEnsure NCRs are limited to minimum and if issued, closedwithin 4 weeks maximum or as agreedCustomer Satisfaction Level Minimum Level 2. (Attachments6.7)


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Customer Satisfaction Survey midway during execution andtowards end of projectRFIs for all Hold and Witness PointsWeekly QA/QC Statistics in the Weekly MeetingsMonthly Update of Document Submission Schedule

2 HSE

Fatalities : 0

Frequency Rate : 0 LTA/ 1 Million HoursSeverity Rate : 0 lost days / 1 Million HoursFire Incident : 0Vehicle Incident : 0Property damage : Zero

Report as many near misses as possible; minimum number tobe 10/ Month, depending on number of personnel andactivitiesFor detail health, safety and environmental objectives pleaserefer HSE plan RHT-PSP-501.

3 Progress Completion of all works as per approved schedule of worksand within the early late dates

4 CostControl Actual costs within budget, monthly cost control reports

5.3.2 Project Quality Management System Planning

Project Quality Management Planning is an ongoing process during course of theproject, and it starts during tender review at tender stage and from contract reviewstage on award.

As part of the Project Quality Management Planning, the CONTRACTOR shall ensurethat:

Identification, list of all quality procedures and further submission,Project Specific Quality Plan and HSE Plan. The procedures are prepared asper schedule and implemented during on approval.

Method Statements, Risk Assessments and Inspection Test Plans forcritical activities are prepared, submitted and approved prior to the start of activity.

Required resources including Site QA/QC Manager, QA/QC Engineer,Document Controller and other resources to operate the quality department.

Necessary support provided by Corporate Quality Department. QA/QC performance measuring mechanism including Monthly / WeeklyQuality Reports, Internal Audits and Management Reviews.


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The Project Quality Plan together with Inspection and Test Plan shallensure verifying level of COMPANY requirements towards Quality for theproject.

5.3.3 Project Quality System and Overall Management Review

As stated in section 1 above, this quality plan ensures that CONTRACTOR hasspecified the policies, the objectives, established a system of procedures to

accomplish them, assigned duties, delegated authority and set up suitableinspection, testing, examination and audit programs to verify that the requisitestandards of performance and customer (COMPANY) satisfaction are achieved. Thisquality plan is designed to accomplish and demonstrate achievement / complianceof / to all contractual - material, equipment and services quality, performance andworkmanship requirements specified by Contract and the COMPANY.

Formal Management Reviews of the overall CONTRACTORs Quality System is doneat least twice a year to ensure continuing suitability and effectiveness in satisfyingthe requirements of contracts and the ISO 9001 standard. This review by seniormanagement considers the results of the internal quality and safety audits, theCOMPANY audits on sites, and the Non Conformances and the corrective /preventive and improvement actions are taken.

Evaluations during these reviews form the basis of any changes in the projectquality system. This management review shall be recorded either as a report or asminutes and circulated / maintained by the Lead Quality Engineer. Allrecommendations and action points arising out of this review shall be acted uponwithin agreed times.

The review participants shall include the CONTRACTORs Quality Manager, ProjectManager and key site personnel as required.

For the project, management review shall be affected through the Quality Meetingsand by close interaction and dialogue with COMPANY and review of audit results.


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6. RESOURCE MANAGEMENT

CONTRACTOR shall ensure that all resources required for the successful execution areprovided within time. These resources include manpower, equipment, site facilities,software, computers, lifting tools and tackles, storage space, personal protectiveequipment, instruments, and machinery.

All necessary resources for implementing the quality management system on site shall

be provided for Sufficient personnel, document controller and document controlsystems including trained auditors.

6.1Human Resource

CONTRACTOR shall ensure that only competent personnel with sufficient qualifications /experience and / or training shall be utilized on the project site. CONTRACTOR believesthat all proposed key personnel / senior positions are competent to lead this project andgenerally comply with the COMPANY key personnel requirements. We note andunderstand COMPANY right to interview and approve these key personnel beforeutilization on site.

6.2Training

Regular training sessions following the initial induction training shall be conducted onsite to keep and update the personnel, contract and technical requirements. Trainingneeds on site shall be identified by the Site QA/QC Manager / Lead HSE / ConstructionManager. HSE training shall be conducted in accordance with the HSE Training Matrixavailable with HSE Plan RHT-PSP-501.

Necessary training for any specialized activity shall be provided to personnel asapplicable. Any other training for specialist operations on site shall be provided. Trainingshall be recorded on CONTRACTOR Training Record Form Ref. Attachment 6.13.

6.3Infrastructure

All equipment deployed on site shall be fit for use on site. Authority / Legalrequirements, and COMPANY, Oil & Gas requirements for vehicles, lifting equipment andtackles shall be complied with. Details of site office lay down area and camp facilitiesshall be notified to COMPANY prior to mobilization. Manpower and equipmentdeployment shall as per project master schedule.

6.4Work Environment

Proper infrastructure, Safety Tools and Tackles, necessary rest / ablution facilities andother requirement to provide a safe conducive work environment shall be provided. Thisshall help to ensure provision of construction services in conformity with COMPANYrequirements. Necessary HSE procedures and relevant contract requirements shall beposted at pertinent locations.

All COMPANY and Contractors Corporate HSE requirements shall be proactivelyimplemented onsite to ensure safe working environment and to ensure project issuccessfully executed without fatalities, lost time accidents and lost time incidents.


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All the above processes forming the Project / Construction operations are covered bydesign engineering specification and project specific procedures (See Attachment 3:Project Quality Document Submission Schedule.) Records required to demonstratecompliance are indicated in each of the procedures, which shall be verified duringinternal audits.

Method Statements for all critical activities shall be submitted to ensure planning of the detailed construction activities including specification requirements, equipment,

and possible hazards and control measures which need to be in place for a safeoperation.

7.1.2 Customer Related Processes

CONTRACTOR has reviewed the contractual requirements in detail at the time of tender, post tender negotiations and on award of contract. All addenda and bulletinsissued during tender period, post tender clarifications and other queries are retainedas contractual documents.

Where requirements are not clear, the COMPANY shall be contacted andclarifications shall be sought using the Technical Query format. Records are kept of

all reviews and any exchanges of correspondence on contractual requirements andare filed as evidence of contract review. Example Minutes of Meeting

The post award contract review is done in CONTRACTORs Head Office and attendedby the CONTRACTORs Division Manager, the Quality Manager and the ProjectManager.

7.1.3 Planning and Progress Reporting

Contract Requirements on planning, progress reporting, and constructionmanagement shall be as agreed in contract. Work Progress is monitored on a daily /weekly basis and progress reporting is done as per contract requirements. Suitableactions are taken to accelerate progress to arrest any slippages. Where required,the schedules shall be modified as agreed with the COMPANY.

7.2Communication

CONTRACTOR shall ensure that all internal communications are effective eitherverbal or written format (memos). Copies of COMPANY / internal correspondenceshall be copied to relevant personnel. Site meetings for co-ordination and progressshall be held internally.

Prior to the commencement of major work activities, an initial quality system -induction training session shall be conducted by the Site QA/QC Engineer. Thistraining induction shall include persons who shall conduct or be involved with aquality function. The training shall include the proper use of this Project Quality Plan,the use of the project specific procedures, the implementation of the inspection andtest plans and maintenance of quality records. Routine refresher training shall bedone on the job by the Site QA/QC Manager. Project related scope of works andhighlights shall be addressed by Division Manager and the Project Manager.


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The Corporate Quality Manager and the QA/QC Manager together with the QA/QCEngineers are organizationally independent and as such have the necessaryfreedom and authority to carry out the quality related activities / duties required forthe successful execution of the project.

7.2.1 Clarifications on Site

Any clarifications on drawings, scope of works, contractual requirements are

assessed by means of a Technical Query. All Technical queries are treated ascontractual documents and shall form part of the final hand over documentation.COMPANY responses shall be copied to relevant departments / personnel.

7.2.2 Variations / Site Measurements

The Variation Procedure shall be as agreed by COMPANY. All instructionsconstituting variations shall be properly documented and processed.

7.3Engineering and Design Control

Overall design is not applicable for the CONTRACTOR in this Project. However shop

drawing detailing elements of construction and architecture as required / agreedwith COMPANY will be submitted to the COMPANY for approval.

All required shop drawings will be submitted for COMPANY approval along with allback up information as required. COMPANY comments / instructions will beincorporated and all applicable drawings will be resubmitted for approval.

All drawings will be subjected to the approved document control system. A monthlyupdate report will indicate the status of submissions and approvals received.

7.4Procurement Control

7.4.1 Vendor / Material Approval

Materials and any contractors to be utilized for the works shall be first submitted forCOMPANY approval. Materials and any secondary contractors to be used in the worksshall be first submitted for COMPANY approval. Inspection class for equipments andmaterial will be considered as per COMPANY requirements mentioned in VendorQuality Requirement Form. Consideration will be given on quality, price, delivery,reliability and service. Criteria for selection of contractors and suppliers / vendorsbesides complying with Specifications, legal / local authority registrations areorganizational structure, prior experience, Quality and HSE systems, pastperformance, previous experience with COMPANY, current workload and adequateexperience / experience in the particular service shall be considered and compliedwith. CONTRACTOR will endeavor to procure local material considering the abovecriteria and the extent of availability. Where there are proprietary items and theabove criteria cannot be adhered to, COMPANY would be placed on the actualpicture with details during submission for approvals. Critical milestones onprocurement of Long Lead Items and necessary follow up will be done to meet themilestone deadlines. Material Approval & Delivery will be tracked and reported inprogress reports. Material is purchased only from the approved sources. Material


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requisitions are sent from site, detailing the requirements. All materials to bepermanently incorporated into the project will be subjected to receiving checksQA/QC Engineers / Site Engineer and Storekeeper.

All Subcontractors used in the project are subjected to the same project qualityassurance requirements as applicable to CONTRACTOR. Subcontract agreements aremade on a back-to-back basis, thus making all contractors bound to the maincontract requirements.

7.4.2 Preservation of Materials

Suitable actions are initiated on site to ensure material to be used in the project arehandled and stored in accordance with manufacturers instructions / goodengineering practice, so as to avoid damage to materials. Any other specificcontract requirements on storage and handling are followed. Materials received on site for permanent incorporation on the sites are subject toreceiving inspection by QA/QC Engineer / Discipline Engineer and Storekeeper.Presence of COMPANY representative shall be as per contract requirements and asindicated in the ITP. Acceptable materials are listed on the Site Receipts and loggedin to the database. Store data is continuously updated on receipt and issue to site.

Inventory shall be done on a six monthly basis for the project.

Handling / Storage shall be done as recommended by Manufacturers / Suppliers oras per good engineering practices so as to avoid and minimize damage to material.Relevant MSDS Material Safety Data Sheet shall be maintained and specifiedstorage requirements shall be complied with. Necessary preservation activities shallbe done, such as storage under controlled conditions of temperature for sensitivematerials and shaded / ventilated areas for volatile materials.

Deliveries to sites of construction materials are unloaded as close to the point of useas possible. This is done to prevent damage and avoid double handling.

7.5Construction, Pre-Commissioning and Commissioning Control

7.5.1 Construction

7.5.1.1 Production and Service Provision

CONTRACTOR understands the critical operations involved during the constructionworks. As such, coordination, use of dated and approved drawings, and strictcompliance to HSE requirements and approved method statement shall be ensured.

The Work Permit System for the individual areas (as applicable) and shall becomplied with. Reference, Project HSE Plan: RHT-PSP-501.

7.5.1.2 Control of Production and Service


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The construction activities shall be controlled by the use of this Quality Plan, HSEPlan, Master Construction Schedule / Program, the Mobilization Plan, Inspection and

Test Plans, Project Specific Procedures / Method Statements, Check Sheets togetherwith the Contract drawings and specifications. Familiarity and knowledge of contractspecifications / drawings and strict adherence together with the regular interaction /monitoring / in-process inspections shall ensure that work is executed to contractrequirements.

The CONTRACTORs Project Manager together with his site team shall ensure thatthe work is executed in line with the relevant procedures / method statements,suitable equipment are used and the work is monitored at various stages asrequired by specifications and identified in the Inspection & Test Plans and relevantprocedures. Inspection shall be done using calibrated instruments at predefinedinspection times as per the Inspection and Test Plans.

7.5.1.3 Validation of Process

Specialized work activities shall be covered by procedures / method statements dulyapproved by COMPANY and work shall be done accordingly. Project SpecificProcedures shall be developed for work activity where absence would affect qualityof work. This shall be coordinated with the COMPANY. Special processes shall be

validated for ensuring desired outcome prior to use. List / examples of suchprocesses with their control plans are indicated below:

CONTRACTOR shall ensure that these special processes applicable to scope areaccomplished under controlled conditions, as specified in all applicable standardsand specifications. All process parameters shall be identified with acceptancecriteria specified and monitored. All procedures and personnel qualification shall besubmitted for review and/or approval at least thirty days prior to the start of activity.

Sr.No. Process Control Plans

1.0 Mock-up Samples Preparation mock-up samples as perCONTRACTORs Planning Package / Programmeand subsequent approval of COMPANY/CONTRACTOR.

2.0 Concrete Mix Design Trial

Mix calculations, review of previous performance/ data, ingredient tests, mix design trial andrequired testing prior to use.

3.0 Material testing /results during MaterialApproval

Material testing, submission of previous testresults / conformity certificate during materialapproval.

4.0 Testing & PreCommissioning

Integrity of process equipments thru shoppressure testing, piping thru field pressure

testing and rotary equipments thru test runsduring construction phase and precommissioning.

7.5.1.4 Product Identification and Traceability


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The product - in this case the structures are visually identifiable as to the status of work and the numbering as indicated in the drawings. COMPANY specified system of numbering the individual building and other structures will be followed.

Incoming materials are correctly identified and stored. Most of the constructionmaterials are identifiable by means of labels and packaging by the manufacturer /supplier. Where not available, materials shall be suitably identified by using colored

markers and or tags. All materials coming out of store shall be either traceable bymarking/labels, store records, test certificate, etc.

Testing shall be done as per specification requirements. Where fabrication is doneoff site, necessary inspections shall be done as per instructions of COMPANY. In anycase off site-fabricated items, these shall have the necessary quality documentsalong with final delivery notes.

7.5.1.5 Customer Property

There are no free issue materials issued by COMPANY for this project, however if anythen it shall be properly identified, checked, stored and handled in full compliance torequirements. These items shall be checked for correctness before accepting to be

used on site. Any missing items shall be indicated to CONTRACTOR. Any surplusmaterial at the end of construction shall be returned to CONTRACTOR. The surplusmaterial shall be stored in a separate area pending a decision on their disposal.

Material obtained from dismantling / demolition, as applicable shall be considered asCOMPANY property and shall be returned / disposed off as per COMPANY instructionsand contract agreement. Care shall be taken of COMPANY property by complyingwith all HSE and security requirements.

7.5.1.6 Monitoring and Measurement

7.5.1.6.1 Control of Monitoring and Measuring Devices

All instruments / equipment affecting quality and to be used on site shall be listedand identified with unique CONTRACTOR identification number. The calibrationstatus is identified by availability of calibration certificates. Calibration is done twicein a year or expiry dates as indicated in calibration certificate or earlier if an error isreported. Calibration shall be performed at established period & in no case shall thecalibration cycle exceed six months.

However calibration checks / accuracy checks shall be done before actualmeasurement of any characteristic. Any instrument showing errors shall be sentback to CONTRACTORs Corporate Office for calibration. Any measurements donewith such instruments shall be validated once again using calibrated instrument.

The instruments and measuring equipments are stored in such a way as to avoiddamage and alter the calibrated status. Users of all instruments and equipment areresponsible to check that the instruments they are using are calibrated andaccurate. Initial Checks are generally done to ensure accuracy. Instruments /Equipments used by secondary Contractors on site shall also be subjected to the


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same control. Copies of the calibration certificates shall be available on site;Originals are filed with the CONTRACTORs Corporate Office QA Department.

7.5.1.6.2 Independent Testing Laboratory / NDT Agency

An independent Third Party Testing Laboratory, NDT agency shall be shall be utilizedif required. The proposed Independent Testing Laboratory, NDT agency and its

personnel shall be as approved by COMPANY. Soil and concrete tests shall becarried out in the site laboratory while other tests as required shall be conducted off site in approved laboratories / agencies vis--vis economics and the availability of testing equipment.

The Site QA/QC Manager together with Project Manager and Construction Managershall ensure necessary coordination with the Independent Testing Laboratory. Theyshall ensure adequate quantities of representative samples of materials (asapplicable) are secured and delivered other materials required controls are providedand notify laboratory sufficiently in advance of operations.

7.5.1.6.3 Monitoring and Measurement of Product and Criticality Assessment(Inspection & Testing of Material and Construction Activity)

The inspection and testing activities are conducted as indicated in the Inspectionand Test Plan (ITP) Necessary co-ordination shall be done with COMPANYrepresentative.

The Materials / Equipments which are required to be inspected at manufacturerpoint of origin shall be inspected / witnessed by qualified personnel or by theapproved third party inspectors as agreed and required by the contract. Sufficientnotice time shall be given to COMPANY in writing for inspection / testing witness of reference materials / equipment at source.

7.5.1.6.4 Field Inspection Coordination Procedure

A) Inspection Activities and Attendance

CONTRACTOR shall provide Project Specific Procedure (PSP and set of Inspection and Test Plans (ITP), together with Check sheets for recording / conducting theinspection. Each of these ITP indicate the various inspection and testing activity fora given activity / installation, the relevant specification / acceptance criteria and theQuality Check sheet (verifying document) required for the inspectiondocumentation. The Inspection and Test Plans specify a symbol for each control /inspection required level and the parties involved.

The QA/QC Engineer shall raise the RFI for all HOLD / WITNESS activities. Additionallyit is understood that the COMPANY have the right to witness at any moment theongoing construction activities, as per contract agreement.

B) Definition of Symbols

H = Hold Point


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Contractor is obliged to perform the inspection / test and to verify that the resultsare acceptable according to required specifications, the relevant inspection / testreport / quality control Check sheet will be signed off; and ensure COMPANY is givensufficient notice and is obliged to conduct / verify the inspection. Unless waived byCOMPANY Representative / HOLD activities cannot be processed further aftersuccessful completion of this activity.

W = Witness Point

COMPANY is requested in writing but not obliged to witness the inspection / testthat will be performed by others; in case of attendance, the party will be sign therelevant inspection / test report / QC form if the results are acceptable.

R = Record Review / Review Point

The COMPANY is requested by Contractor to review documents issued such asinspection reports, mill certificates, etc.

S = Surveillance

COMPANY may perform daily random inspections, monitoring the relevant results,on construction activities / processes as indicated in the description of item to beinspected.

I = InspectionDaily Inspections by Contractors QA/QC Engineer / QA/QC Inspector as workprogresses.

A = Approval The party involved is requested to give approval on the relevant item.

All the controls and tests that involve COMPANY are intended to be performed jointlywith the CONTRACTOR QA/QC Engineer. The test / inspection report will be issued bythe CONTRACTOR which will be reviewed / approved by the COMPANY as applicable.

C) Request for Inspection and Testing (RFI)

Only those activities related to any inspection / test / report and classified as Hold(H) / Witness (W) shall be carried out through three essential steps which are:

Call for inspectionInspectionResult of Inspection (Test Report / QC Check sheet)

Calling for inspection shall be done by the use of RFI Request for Inspection and Testing, which is a written request for approval of work activities that classified asHOLD and / or WITNESS points in the Inspection and Test Plan. These are submitted


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to the CONTRACTOR / COMPANY, interaction with COMPANY (if required) for relatedinspection shall be coordinated by the CONTRACTOR.

Surveillance inspections of ongoing supporting activities like formwork, installationof blocks, ongoing excavations, shall not be covered by an RFI. These activities areindicated in the Daily Site Report / Daily Schedule of Works.

Inspection and Work activities shall not proceed further for HOLD point inspection,

even if fail to attend due to any reason, unless COMPANY have allowed to proceed.Rescheduling is expected within 24 hours so as not have a schedule impact. ForWITNESS point inspection the work activities can be carried out, if allowed by theCOMPANY to proceed in their absence. However CONTRACTOR QA/QC Engineer shallconduct their internal inspection.

All RFIs shall be numbered as ----001 , ----002 indicating the sequential serialnumbers. Notice time shall be given in compliance with Quality Requirements and asshall be mutually agreed on site.

Following inspection, the result of the inspection shall be recorded on the relatedQuality Control Check sheet, which eventually becomes the QC inspection report.

The QC reports / check sheet can be replaced by Laboratory Reports / Test

Certificates for a given activity. The QC check sheets shall be suitably cross referredwith RFI number and the location of structure / activity been inspected.

It is expected that the RFI shall be returned to the CONTRACTOR with summaryresults marked for the various inspection activities requested. Where the result of inspection is not satisfactory, and positive results have not been achieved, a freshRFI shall be put in after rectification.

The Site QA/QC Manager shall log all RFIs, and maintain the status of RFIs andreport in the Weekly Quality Report.

D) Receiving Inspection

All construction material (to be permanently incorporated in the project), receivedon site shall be subjected to receiving checks on site by the Site QA/QC Manager toensure these are as approved and specified. Such receiving checks shall berecorded on the Site Receipt Notes. Expiration dates, identification, physicalcompliance, traceability and review of certificates of conformity / mill certificates arethe parameters that shall be checked. Where required and as indicated in the ITP,the COMPANY shall be notified for receiving inspection those that are classified asHOLD / WITNESS points in the Inspection and Test Plans.

E) In Process Inspection & Testing

For all Hold & Witness Points identified on the ITP COMPANY Column, the Requestfor Testing & Inspection System is followed. Necessary coordination with the TestingLaboratory shall be ensured.

7.5.1.6.5 Final Inspection / Testing & Commissioning / Start-up


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CONTRACTOR shall identify procedures and requirements, during the design stage,which shall plan and identify all system tests required, and ensure that each activityis formally verified by signed documentation/certification. All systems shall be fullypunched out by CONTRACTOR before offering for Mechanical Completion.

COMPANY sign off of all appropriate documents shall be made before any system /equipment is energized for testing. Status of all testing shall be maintainedthroughout the mechanical Completion / pre-commissioning activities.

The Project Manager along with Site QA/QC Manager / Discipline Engineers shallensure all final inspection and testing are carried out as outlined in the Inspectionand Test Plans. The Punch Lists shall be generated and closed out, as applicable.

Testing, Pre-commissioning & Commissioning and Mechanical Completion shall befollowed upon successful completion of final inspection, close out of snag pointswhich shall not directly affect the Pre-commissioning & Commissioning activities.

7.5.2 Pre-commissioning & Commissioning

After completion of all functional checks on each element of work / equipment, pre-commissioning checks shall be done to ensure compliance and proper functioning of all systems. Final Testing and commissioning shall then be done as per agreed

schedule with full witnessing from COMPANY as per mutually agreed and approvedprocedure.

All pre-commissioning, commissioning and testing activities shall be covered asfollows:

a) Developing the pre-commissioning schedulesb) Pre-configuring the need for tools, check lists and plansc) Vendor schedule, availability of Vendor representatived) Dedicated Testing and Commissioning Teame) Operational System Fragment Network and Critical Path Identificationf) Defining particular HSE aspects / conducting risk assessments,

arrangements foremergencies and establishing the safety training plang) Spare Parts Records.h) Recording the results of pre-commissioning tests and running trialsi) Reporting and displaying the status of pre-commissioning items

7.6 Plant / Project Handover Control

7.6.1 General

A separate procedure (Ref. Attachment 3: Project Quality Document SubmissionSchedule), for Plant / Project Handover shall be submitted to COMPANY for approvaland prior to implementation. The documents handover shall be carried out asfollows:

Construction Quality Dossier Comprises of all the relevant QA/QC records certifyingthe conformance of works to contract specifications. A construction quality dossiertogether with project handover dossier for all the relevant QA/QC records certifying


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the conformance of works to contract specifications shall be prepared by the SiteQA/QC Manager in mutual consultation with COMPANY representative on site.

Vendor Documents Comprises of all vendor related documents such as approvedMaterial Approval Request, Data Sheets, Shop Inspection and Test Reports,Operations & Maintenance Manuals & Spare Parts List.

As Built Drawings Comprises of all final as built in COMPANY approved formats. The

documents shall comply with the COMPANY requirements.7.6.2 Service Provision

CONTRACTOR shall provide Servicing / Maintenance as agreed in the contract. Themandatory maintenance period after receipt of provisional acceptance (and beforeFinal Acceptance) is an example of servicing. All subcontract arrangements forexecuting works reflect the maintenance clause so as to ensure servicing / productwarranty is guaranteed for the COMPANY. Records of the correspondence withrelevant contractors during this stage are maintained and retained in theCONTRACTORs Head Office.

All Operational and Maintenance Manuals and Spare Parts List, Spares and Special

Tools as required shall be submitted to COMPANY for approval sufficiently inadvance of completion and hand over stage. COMPANY comments shall beincorporated and all submissions shall be done accordingly. Training of COMPANYPersonnel shall be provided as per contract requirements as may be required and asapplicable.

7.7 Final Acceptance

Final Acceptance of the Project shall be in accordance with COMPANY procedure,FINAL ACCEPTANCE of the WORK shall be claimed when the following conditions arecompleted.

The punch / snag list is completed and no work shall be outstanding.

All works relevant to scopes are carried out and completed by CONTRACTORand the

warranty period is completed, except the extended warranty period.

CONTRACTOR has submitted final close-out report to COMPANY.

Any revisions necessary to final documentation are completed and issued toCOMPANY

No disputes are outstanding between COMPANY and CONTRACTOR.

All remaining secondary sub-contracts, purchase orders and licenseagreements are

assigned by CONTRACTOR to COMPANY.


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Project site is vacated and cleaned-up in accordance with the requirementsof the

Agreement.

8. MEASUREMENT, ANALYSIS AND IMPROVEMENT

CONTRACTOR shall plan and implement the monitoring, measurement, analysis andimprovement processes to demonstrate conformity with the contract requirements,process performance objectives, conformity, and for the continual improvement of thequality management system.

The monitoring, measurement, and the analysis are indicated below

Customer Satisfaction - use of the Customer Satisfaction Survey Questionnaire twiceduring the project durationInternal Audits to check compliance and effectiveness of the quality managementsystem and processesMonitoring and Measurement of the Processes (CONTRACTORs Company level)Monitoring and Measurement of the Product (Inspection and Testing) use of Inspection and Test PlansControl of Non Conformances and Non conforming productAnalysis of data

While the improvement processes include

Corrective ActionPreventive ActionContinual Improvement

All the above processes are described in greater detail below.

8.1Internal Audit

As a part of the continuous monitoring of the effectiveness of the Quality System,periodic internal audits will be carried out by trained internal auditors fromCONTRACTOR. The COMPANY will be notified 14 days prior to the audit for participation.

The findings will be reported to the CONTRACTOR Senior Management and allimprovement actions and follow up will be done by the CONTRACTORs Project Manager.(Ref. Attachment 4: Project Quality Audit Schedule).

8.2Nonconformance Control


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The CONTRACTOR ensures that all non-conformance or non-conformity is controlled; AllCONTRACTORs employees are encouraged to highlight any non-conforming activity orproduct to his immediate Supervisor.

Non-conformance might be identified and initiated by the COMPANY and / orCONTRACTOR during

a) Material / equipment inspection at vendor / supplier premises or material receiving

inspectionb) Site works inspection or daily / routine surveillance & testing / commissioningc) Quality Audit by COMPANYd) Internal Quality Audit by CONTRACTOR ande) External-Third Party Quality Audit (as may be applicable)

Depending upon the nature of non conformance, any non-conforming work identified onsite (either party) is rectified as per agreed corrective action. Actions include:-

a) Repair / rework to drawings & specifications.b) Reject if non-conforming product is beyond repair.c) Accept as is when further rectification may result in serious functional problems.

a) Non-Conformance related to Material / Equipment

Material / equipment non-conformance found during the inspection at vendor / supplierpremises are not delivered to site until the corrections / corrective actions as agreed arecompleted and verified.

Material / equipment non-conformance found during the incoming material receivinginspection stage are kept isolated from use or in quarantined area, labeling the item if necessary. The concerned Supplier or the Purchasing department is then intimated toresolve the non-conformance and propose necessary corrections / corrective actions. Formajor materials these corrections / corrective actions shall be discussed and agreed withCOMPANY. Generally immediate replacements / rectifications, resolutions are provided.

Non-conforming materials are not used / incorporated the project site, unless allowed /agreed with and approved by the COMPANY with full traceability for a positive recall if needed.

b) Non-Conformance identified during site works inspection or daily / routinesurveillance and during Testing and Commissioning

Non-Conformance issued by CONTRACTOR:Once the corrective and preventive actions are agreed and coordinated withCONTRACTORs Project Manager / Site QA/QC Manager, they shall be implemented atsite. Corrective actions shall be

completed soonest but not later than two weeks unless otherwise justified. As soon asthe agreed corrective and preventive actions are completed and verified, the Non-conformance shall be closed.

Non-Conformance issued By COMPANY:


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Non conformance report may be received from the COMPANY as a result of an audit ordue to non conformance detected during site works inspection or daily / routinesurveillance or during Testing and Commissioning. After receiving a Non ConformanceReport (NCR), CONTRACTORs Project Manager together with Site QA/QC Manager shallreview the Non Conformance, discuss with COMPANY and agree on the immediatecorrective action to rectify the Non Conformance and a preventive action to prevent

recurrence.CONTRACTOR shall write the Corrective / Preventive Action on the NCR and meet theCOMPANY and forward a copy of the NCR with proposed corrective and preventiveactions.

On review and approval by COMPANY, the corrective actions shall be completed andoffered for re-inspection and then closed as applicable. The non-conforming work shallbe put on HOLD until the corrective action is accepted by the COMPANY.

Records of rectification necessary to close out a Non Conformance are kept. Actionstaken are recorded on the Non Conformance Report. After disposition of NCR, theCOMPANY shall be requested to verify the same.All NCRs shall be registered in the NCR Log / Register.

Non-Conformance identified during Quality Audit

Non conformance identified during Internal, Second Party and External-Third PartyQuality audits shall be reviewed and appropriate corrective / preventive actions shall beproposed. Once the corrective / preventive actions are agreed by the Auditor, theseactions shall be implemented and Auditors shall be requested to close the NCRs aftersubmission of appropriate evidence of completion.

8.3Analysis and Improvement

8.3.1 Weekly Quality Report

The Site QA/QC Manager in coordination with the Document Controller shall prepare andsubmit Quality Report on a weekly basis internally to CONTRACTOR Corporate Office andmonthly basis to COMPANY and to CONTRACTOR Corporate Office, indicating issuesdetailed below.

Following issues shall be covered in the monthly report as a minimum.

QA/QC Personnel on Siteb) Updated Status of Quality Documentation Submittals and approval status with

Highlights of Changes during the weekc) Status of Request for Inspection and Testing

d) Updated Status of Technical Query including summarye) Status Log of All Engineering Waiversf) Updated Status of Quality Control Reports / Quality Check sheets issuedg) Non Conformance Status, Log and Close Out Detailsh) Supplier / vendors Pre-inspection Meeting and Inspection Scheduled / Performed


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through letter. The Site QA/QC Manager shall ensure all agreed corrective actions havebeen inspected after completion and related Non Conformity Reports closed out.

The CONTRACTORs Project Manager is responsible to initiate suitable preventive actionto ensure the Non Conformances do not repeat. Preventive actions like projectdocumentation, method statements and Job Hazard Analysis together with the controlmeasures required are already documented. Compliance with these shall ensure thatpotential non-conformities and accidents shall be prevented from occurring.

All corrective / preventive actions shall be reviewed during the Management Review of the CONTRACTOR overall Quality System.

9. List of Attachments

1. Project Organization Chart (As Submitted-for Information Only)

2. Responsibilities of Key Personnel

3. Project - Document Submission Schedule

4. Project - Quality Audit Schedule

5. List of Contractors Quality Management Procedures

6. Forms / Format

6.1 Form - Document Transmittal Sheet

6.2 Form - Material Approval Request

6.3 Form - Specification Comparison Sheet


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6.4 Form Technical Query

6.5 Request for Inspection and Testing (RFI)

6.6 Format - Daily Site Report

6.7 Format - Customer Satisfaction Survey

6.8 Format / Template - Method Statement

6.9 Format - Inspection and Test Plan

6.10 Format - Quality Check sheet

6.11 Form - General Visual / Dimensional Checks

6.12 Form - Non-Conformance Report for CONTRACTOR use

6.13 Form - Training Record

6.14 Format - Weekly / Monthly Quality Report

6.15 Format Material Verification Form

7. Project - Document Distribution Matrix

RHT PSP 401 Quality Plan Rev 0

Documents

Transcript of RHT PSP 401 Quality Plan Rev 0