RHT IT Hiring & Compensation Trends 2011

Kelly O’ConnellMetro Market Manager

Robert Half Technology

Company Overview

Robert Half International– Founded in 1948

– Pioneer in specialized staffing services

– Ranked number one in our industry in FORTUNE® magazine’s list of the “World’s Most Admired Companies” (March 22, 2010)

Robert Half Technology– Provides highly skilled IT professionals

– Conducts ongoing research on IT workplace trends

– Respected resource on IT hiring and employment


Today’s Discussion

• The IT Hiring Environment

• Technical Skills in Demand

• 2011 Salary Trends

• The Value of Certifications

• Soft Skills in Demand

• Retention Strategies

• 5 Signs It’s Time to Hire

• The Benefits of Flexible Staffing


The 2011 Salary Guide

• National starting salary ranges for IT positions in the United States and Canada

• Trends affecting IT hiring

• A review of in-demand skills and attributes

• Advice on building strong IT teams and maintaining employee morale

• Staffing for success


Sources of the Data

• Interim and full-time placements made throughout the year from our offices in the United States and Canada

• Local insight from our staffing and recruiting professionals throughout our branch network

• Exclusive workplace research we conduct among CIOs and other executives

• An analysis of the current hiring environment and an extrapolation of current trends into 2011


The IT Hiring Environment

• Solid IT teams are essential for firms to remain competitive

• 64 percent of executives interviewed said understaffing was an issue

• Firms are adding to IT teams to support a number of initiatives

• Companies remain highly selective when choosing candidates

• Most IT hiring activity is in healthcare, manufacturing, nonprofits, oil and gas, and high tech


Skills most in demand…

Programming

Business mindset

Technological proficiency

Security


Skills most in demand, con’t…

Infrastructure support

Electronic medical records

Networking


Virtualization Web 2.0 All Microsoft® Products

Citrix

Citrix XenServer

Hyper-V

VMware ESXi

VMware ESX 3.5

VMware GSX Server

VMware Workstation

AJAX

Adobe Flash

Adobe Flex

PHP

Perl

Python

Ruby on Rails

Active Directory

Business Solutions

Dynamics

Exchange Server 2007

.NET

Office 2007

Silverlight

SharePoint Server

SQL Server 2008

Visual Studio

Windows Server 2008

Windows Vista

Windows 7

Current Need For …

All trademarks contained herein are the property of their respective owners.


2011 IT Salary Trends

• On average, IT salaries in the United States are expected to increase 3.4 percent

• Salary ranges for select positions (national averages*):– Information Systems

Security Manager $99,500 - $137,750– Network Administrator $55,750 - $82,750– Web Developer $58,000 - $94,250– Desktop Support Analyst $46,500 - $68,250– Help Desk Tier 2 $36,750 - $47,750

*Refer to the Robert Half Technology 2011 Salary Guide to adjust salaries for your local market using the city variance index numbers provided in the guide.


Technical Skills Can Boost Salary

Possessing specialized skills can provide candidates with additional pay on top of their base salary*

*Source: Robert Half Technology 2011 Salary Guide. Add the percentages shown, based on national averages, to IT salaries for select positions listed in the guide.

Cisco network administration skills: 9%

Java development skills: 7%

LAMP: 7%

Linux/Unix administration skills: 8%

.NET development skills: 7%

SharePoint skills: 11%

Virtualization skills: 8%

VoIP administration skills: 8%


The Value of Certifications

• Provides clear evidence of an individual’s knowledge of a particular technology or practice

• Demonstrates candidate’s initiative

• Essential to lifelong learning

• In-demand certifications include:– Cisco– Linux– Microsoft – Project management– Security


Soft Skills in Demand

It’s not just about the technology

• Leadership abilities

• Customer-service mindset

• Ability to work under pressure

• Written and verbal communication skills

• Ability to align business and IT goals


Retention is Critical During a Recovery

• Keeping top talent is crucial for firms to be able to respond to increases in demand

• Employees begin to look for new opportunities as conditions improve

• To retain:

Re-recruitEstablish well-defined career

paths

Build skills through

cross-training

Consider flexible work

arrangements

Avoid employee burnout


5 Signs It’s Time to Hire

Overtime is becoming the norm.

Service levels and work quality are deteriorating.

“Non-urgent” projects are deferred repeatedly.

Managers are stepping in regularly to handle day-to-day tasks.

Your organization can’t move on new opportunities.


Hiring Plans in Action

• Outline clear skills requirements for the position

• Remain actively involved throughout the recruitment process

• Focus on professional networking – both online and in person

• Conduct phone interviews with applicants

• Work with a specialized staffing firm


Staffing Flexibility:A Perennial Advantage

• Employing a mix of project professionals and full-time staff creates a built-in buffer.

– Help avoid layoffs

– Easily staff up

– Quickly respond to changing demands and requirements

– Give yourself protection from staffing mistakes


Staffing Flexibility:A Perennial Advantage

• Staffing flexibility requires a holistic view of both short- and long-term needs

• First, look internally

• Add full-time hires for long-term needs and contract professionals for shorter-term project roles or expertise you only need occasionally


Our Salary Calculator

• Online Salary Calculator makes it easy to quickly look up a single position and customize salary data for your city

• Access the Salary Calculator, and the latest insights on hiring and compensation trends, at: www.rht.com/SalaryCenter

http://www.rht.com/SalaryCenter


How We Can Help

• Refine salary packages for your market

• Offer additional information on local trends

• Provide guidance on staffing strategically

Benefits of working with Robert Half Technology:• Industry-leading reputation

• Fast and effective service

• In-demand professionals

• A global network

RHT IT Hiring & Compensation Trends 2011

Business

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