Retail World Asia 2015 Brochure

INNOVATION AND INSPIRATION FOR ASIAN RETAILERS

22–23APRIL 2O15Suntec Convention Centre, Singapore

www.terrapinn.com/retailasia

2OO SPEAKERS | 12O SESSIONS | 1,OOO CONFERENCE ATTENDEES | 8,OOO EXHIBITION ATTENDEES

The power of sharing. Retail World Asia runs alongside four complementary events – one ticket buys you access to all.

Co-located with:

Early bird tickets are availableBook online now!

CONSUMERS WILL EXPECT PRODUCTS AND SERVICES TO BE UNIQUELY CUSTOMISED TO THEIR NEEDS. STORES WILL HAVE TO BE MORE EXPERIENTIAL AND ENTERTAINING TO COMPETE. ” GDR CREATIVE INTELLIGENCE

“

An increasing population, rising incomes and urbanisation are all fuelling the opportunities open to retailers in Asia. It is predicted that retail sales will grow by 10.2% every year up to 2018 across Asia.

Are you grappling with issues like: • How do I build an omni-channel strategy? • How will the connected customer change the retail model? • How can I build a loyalty programme? • How will payment innovations affect my business?

Retail World Asia is the perfect place to help you make the most of this massive opportunity. Over 300 attendees from across Asia will be attending this two day executive conference to explore these issues.

We’re flying in some incredibly inspirational speakers from around the world:

THE FUTURISTRobert Scoble, Author of ‘The Age of Context’

THE INNOVATORAnthony Thomson, Co-Founder Metro bank and now Atom Bank

THE DISRUPTORMike Brown, Regional General Manager, Uber

The jam-packed two-day conference is centered around four main themes:

• Retail outlook What does the future look like for Asian retail and what can we learn from

Europe and America?

• Omnichannel Taking the offline, online and creating a seamless customer experience.

• Customer 2020 What will the shopper of 2020 look like? What will they demand?

• Future store What will the store of the future look like? How will emerging technologies

transform the shopping experience?

Join us and help shape the future of Asian retail.

Retail World Asia 2015 also runs alongside four complementary events – one ticket buys access to all sessions.

ASIA IS THE MOST EXCITING PART OF THE WORLD FOR RETAIL BUSINESS

ROBERT SCOBLEAUTHOR, THE AGE OF CONTEXT

THE FUTURIST

We live in a new world of personalised technology. A world where technology knows us better than our friends. Robert defines this new era as the Age of Context. But how is it going to affect how you do business?

Where can you see him?22nd April 2015, 09:00, Keynote Theatre

Raised in Silicon Valley, Robert’s finger has always been firmly on the technology pulse. A recent profile called him “a blogger that doesn’t need a blog”, following his decision to move away from his famous Scobleizer blog, and focus on Facebook and Twitter. In his words, “…the world has moved, and it is on social media”. Robert is always looking for the next big technology in his role as Rackspace’s Startup Liaison Officer, a role he is uniquely qualified for following his tenure as a technology evangelist at Microsoft.

Outspoken yet respected, his opening keynote address will leave you inspired and curious, ready for two days of learning and knowledge-sharing.

HOW CAN YOU BRING CONTEXT TO HOW YOU DO BUSINESS?

DAY 1WEDNESDAY, 22 APRIL 2O15

PREMIUM CONFERENCE (9am – 5:30pm)

KEYNOTE: Contextual technology

FUTURE BANK

• Omnichannel banking

• Digital disruption

• Branch strategy

Strategy

PAYMENTS

• Panel: Payments disruption and innovation

• Customer experience

RETAIL

Retail Outlook

• Panel: Asia retail market

• Retail in emerging markets

Payments Disruption

• Economics of customer acquisition

• Engaging with the connected customer

• Using storytelling to win your customers’ hearts

ECOMMERCE

Customer Acquisition

THE EXHIBITION (10:30am – 6pm)

Exhibition showcase featuring cards & payments, retail, ecommerce, future bank,cash handling, digital ID products, services and solutions

Roundtables on Payments & Banking, Cash Handling, Fraud & Security and Retail & E-Commerce


On-floor Seminars

KEYNOTE: Payments innovation and disruption

Close of Conference followed by Smart Awards Asia 2015 Party

FUTURE BANK

CARDS

• Contextual Financial Services

• Crowd funding

• Emerging markets

Opportunities

PAYMENTS

PAYMENTS

• Bitcoin and digital currencies

• Consumer Retail Experience

• Mobile Wallet

• Competing in an omnichannel world

• Seamless customer experience

• Reaching shoppers in an omnichannel world

RETAIL

RETAIL

OmnichannelDigital Currencies and Wallets

• Tackling remote delivery challenges

• Click & collect

• Grocery delivery model

ECOMMERCE

ECOMMERCE

Home Delivery

EVENT AT A GLANCE

DAY 2THURSDAY, 23 APRIL 2O15

CARDS PAYMENTS RETAIL ECOMMERCE

FUTURE BANK

FUTURE BANK

• Experience and engagement

• Future bank brand

• Social opportunity

• Asia and the world

• Mobile as an online channel

• Mobile Marketing

Customers

Mobile Banking

PAYMENTS

PAYMENTS

• Carrier billing

• Data Analytics

• Financial Inclusion

• Alternative currencies and payments

• Cyber security threats

• Multi-channel commerce

RETAIL

RETAIL

Retail Outlook

Future Store

• Capitalizing the customer revolution

• Customer engagement in the digital world

• Buying behavior of the millennial customer

• Retail store of the future

• Integration of office and online space

• Visual merchandising as enhanced store experience

Payments Opportunities

Security and Privacy

• Increasing conversion rates and insights into customer behavior

• Monetising digital traces

• Creating a successful ecommerce loyalty programme

• Manufacturer to consumer

• Community building for ecommerce success

• Tackling remote delivery challenges

ECOMMERCE

ECOMMERCE

Customer Acquisition

New Business Models

PREMIUM CONFERENCE (9am – 4pm)

THE EXHIBITION (10am – 6pm)

Exhibition showcase featuring cards & payments, retail, ecommerce, future bank, cash handling, digital ID products, services and solutions


On-floor Seminars

KEYNOTE: Banking Disruption

Close of Conference

EVENT AT A GLANCE

ANTHONY THOMSONCO-FOUNDER, METRO BANK & ATOM BANK

THE INNOVATOR

In a climate where high-street banking numbers are falling, how can you make sure you engage with your customers and create a compelling reason for them to stay?

Where can you see him?23rd April 2015, 09:00, Keynote Theatre

Anthony started bucking trends in 2010 when he co-founded Metro Bank, the first new UK high-street bank in over 150 years. In 2012, he left Metro Bank to create Atom Bank, a new online-only bank, launching in 2015. Atom Bank will be the world’s first genuine, wholly online bank with no established bank legacy issues.

A staunch believer in ‘customer-first’ banking, Anthony’s work is changing the banking landscape. Join us for his keynote and take away ideas for how you can innovate your own business for the digital future.

BANKS NEED TO BE ENTREPRENEURIAL

Daniel Latev, Head of Retailing, Euromonitor International

David Lee, Head of eCommerce, Electrolux

Deborah Ko, Behavioral Psychologist, Reading Room

Matthew Teo, Asst Director (Retail, Sectoral Department), IDA Singapore

Michele Ferrario, Managing Director, Zalora Group

Nishant Kapoor, Founder & CEO, Life Project

Jason Ling, Director of Global E-Commerce, Millennium & Copthrone International Limited

Gordon Nugent, Head of Online/Multichannel, Harvey Norman

Pankaj Batra, Chief Marketing Officer, Yum! Asia

Oliver Segovia, CEO, AVA Online Group

Pierre Poignant, Chief Operating Officer, Lazada Group

Ron DeDera, CEO, MillenTech

Ronan Hurley, Chief Operating Officer, Luxola

Shannon Kalayamamitr, Regional Chief Marketing Officer, WhatsNew Asia

Sachin Marya, President, Franchise India

MEET THE INDUSTRY LEADERSTHE INNOVATOR AND DISRUPTORS WHO ARE TRANSFORMING THE RETAILING LANDSCAPE

THE POWER OF SHARING •

RETAIL WORLDRUNS ALONGSIDE FOUR

COMPLEMENTARY EVENTS •

VISIT WWW.TERRAPINN.COM/

RETAILASIA

Alexander RensinkBusiness Segment Manager (BU Security & Connectivity), NXP Semiconductors

Andrew Chow, Partner, Wong Partnership LLP

Anthony Rose, Chairman and CEO, House of Rose Professional (former Vice President, Corporate Affairs, Walmart Asia)

Anil Konidena, Chief Operating Officer, RSH Limited

Jeremy King, International Director, PCI Security Standards Council

Joel Low, Director, The Drinking Market

John Riady, Co-Founder, MatahariMall.com

Parin Songpracha, Vice President, Thai E-Commerce Association

Patrick Jungo, Co-Founder, Edit Suits Co

Pawoot Pongvitayapanu, Founder & Managing Director, Tarad

Claire Mula, MD & Co-Founder, Sprooki

Liew Wai Leong, CEO, GS1 Singapore

Kate Ancketill, CEO & Founder, GDR Intelligence

Surawat Promyotin, CEO & Co-Founder, Stylhunt Pte Ltd

Todd Kurie, VP Marketing, RedMart

Wong Kai Hong, CEO, Asia Academy for Retailing

Phi Nguyen, Head of Special Projects, Gloria Jeans

Philip Wegener, Managing Director, Price Panda

MIKE BROWNREGIONAL GENERAL MANAGER, UBER

THE DISRUPTOR

How can you disrupt a crowded market?

Where can you see him?22nd April 2015, 17:10, Keynote Theatre

With a market valuation of over $18 million, Uber is one of the world’s fastest growing companies. Despite facing opposition in almost every market they enter, they continue to grow at a phenomenal rate and inspire customer loyalty. But how are they doing it?

With a background heading up Corporate Development at Twitter, Mike understands the need to be entrepreneurial and how to build a brand. Come and listen as he outlines how Uber are redefining the realm of taxi hire, embracing new payment technology and turning the sharing economy into a tangible earning strategy.

HEAR FROM THE WORLD’S MOST VALUABLE START UP

DAY 1WEDNESDAY, 22 APRIL 2O15

PREMIUM CONFERENCERETAIL WORLD ASIA

RETAIL

RETAIL OUTLOOK

KEYNOTE PLENARY CONFERENCE

Organiser’s opening remarks

Chairperson’s opening remarks - Philip Law, Vice President of International Acceptance - Asia Pacific

RESERVED FOR DISCOVER FINANCIAL SERVICE

OPENING CEREMONY

Retail - Chairperson’s opening remarksWong Kai Hong, CEO, Asia Academy for Retailing

MORNING REFRESHMENTS & SPEED NETWORKING & EXHIBITION VIEWING

CONTEXTUAL TECHNOLOGY OPPORTUNITY • Essential elements: sensors, mobiles, social, data, location-based • Where we are, where we are going and how we will get there • Getting more personal, less personal • Unimagined new opportunity • How contextual technology will change

SPEAKER: Robert Scoble, Author of “Age of Context”

Panel: Asia retail market outlook • Painting the future landscape of Asia • What is in for the shoppers of tomorrow? • The shift of physical stores to online stores • What physical stores can do to maintain competitiveness • How technology is shaping and molding the way we shop • Exploring investment opportunities in Asia’s frontier markets

MODERATOR:Matthew Teo, Asst Director - Retail & Sectorial Department, IDA SingaporePANEL SPEAKERS: Daniel Latev, Head of Retailing, Euromonitor International Sachin Marya, President, Franchise IndiaAnthony Rose, Chairman and CEO, House of Rose Professional

08:45

08:50

09:40

10:00

10:50

11:00

10:30

09:00

DAY 1—2

The rise of retail in emerging markets • Coping with increasing demands • Challenges & opportunities in emerging markets • What emerging markets can learn from mature markets’ growth & development

RESERVED FOR INTEL12:00

11:40

4 DEDICATED TRACKS OF ROUNDTABLES: PICK A TABLE AND JOIN THE DEBATE

ROUNDTABLESPayments & Banking

1. Omni-channel mobile payments solution for Large Corporates and SMEs

Michele Tucci, Director of International Business Development, Mint Payments Asia Pte Ltd

2. New opportunities in Branchless Banking

Faraaz Ali, Executive Director and Regional Business Head – Cards and Lending – Retail Banking Asia Pacific, ANZ

3. Changing trends and Issues in Asia Payments: Key issues facing the payments market today

Zennon Kapron, co-founder of Kapronasiaand John Knuff, General Manager, Global Financial Services, Equinix

4. Will mobile wallets threaten the consumption of credit cards?

Stephanie Ng, Head, Usage & Rewards, Cobrands & Strategic Alliances, Standard Chartered Bank

1. Retail Cash automation via intelligent cash machines

Jonathan Liew, AVP, Transnational Company

2. Building an effective cash handling system

Saravanan Selvaraju, Senior Cash Handling Manager, SC_MY, Gunnebo and Bob Turner, Business Development DirectorCash Handling – Asia Pacific, Gunnebo

3. Selecting optimal cash automation methods in developing markets

Rahn Wood, Head of Retail Banking, Vietnam International Bank

4. New automatic devices to make your back-end operations more effective

1. Authentication in the multi-channel approach of things

Wilson Yan, Territory Manager (Southeast Asia), Datacard

2. Can smart cards reduce credit card fraud at point of purchase?


3. Challenges around compliance for EMV

Ron DeDera, CEO, MillenTech CTI Group

4. Digital payments, balancing convenience with security and the concerns of the regulators

Andrew Chow, Partner, Wong Partnership LLP

1. Comparison shopping engines for today’s online retailer

Neil Thomas, VP APAC, Leadmedia Group 2. The importance of retention rate in e-logistics

Parin Songpracha, Vice President, Thai E-Commerce Association

3. The power of context for retail brands: Staying relevant in today’s world and exploring the future

Claire Mula, MD & Co-founder, Sprooki

4. Do you know the WWW of your e-business?

Timothy Hitchens, Chief Technology Officer, Ensogo

ROUNDTABLESFraud & Identification

ROUNDTABLESCash Handling

ROUNDTABLESRetail & E-Commerce

12:20

NETWORKING LUNCH AND EXHIBITION VIEWING13:10

DAY 1—3

RETAIL

OMNICHANNEL

Competing in an omnichannel world • Staying relevant while protecting brand heritage • Tapping the right resources to ensure effectiveness of an omnichannel • Investments opportunities in digital retailing channel

Seamless customer experience online and offline • Delivery of a successful omnichannel strategy • Enhancing customer experience in the 21st century • Creating a memorable shopping experience • Innovations in physical stores for seamless transition to online

SPEAKER: Gordon Nugent, Head of Online/Multichannel, Harvey Norman

Reaching shoppers in an omichannel world • Using social media to target audience • Personalizing loyalty program for customers • Implementing strategy modification and personalization

SPEAKER: Anil Konidena, Chief Operating Officer, RSH Limited

14:20

14:40

15:00

RESERVED FOR SPONSOR15:20



1. Challenges of viable business model with new methods of payment

Silvester Prakasam, Director of Fare System Division, Land Transport Authority

1. Can closed-loop cash management systems really reduce theft or robbery?

2. Building an effective cash handling system

1. Overcoming card fraud with ATM skimming devices

2. Facilitating cross-border fraud operations and networks with Internet of Things

1. Achieving agility in your end to end supply chain

Phi Nguyen, Head of Special Projects, Gloria Jeans




16:10

AFTERNOON REFRESHMENTS AND SPEED NETWORKING15:40

Simon Goo, Executive Director, Head of Risk Analytics, Group Risk Management, UOB

3. Regulation and sanctions imposed to combat fraud

Andrew Koh, Deputy Chief Manager, Risk Control, China Construction Bank

4. Winning the fight against fraud in authentication with biometrics

2. Enhancing customer satisfaction with social commerce channels

Jason Ling, Director of Global E-Commerce, Millennium & Copthrone International Limited

3. Engaging customers and staying relevant with CRM segmentation

4. Sharing product standards in e-commerce business

Liew Wai Leong, CEO, GS1 Singapore

3. Can new cash handling technologies overcome security threats?

4. Treasury Management in Asia – current practices and future opportunities

2. Banks need to respond to increasing pressure from changing market dynamics. How can planning for the future help to deliver incremental revenue and meet rising customer demands?

Christopher Evans, Marketing Director, Collinson Group

3. Creating An Omnichannel Experience With Financial Instant Issuance And Beyond

Monica Lim, Director Instant Issuance, Asia Pacific, Entrust Datacard

4. Next Stop: Smart Mobility

Christian Lackner, Business Segment Manager Smart Mobility, BL Secure Identification Solutions, NXP Semiconductors

DAY 1—4

Chairperson’s closing remarks

NETWORKING COCKTAIL & SMART AWARDS ASIA 2015

17:30

17:40

CLOSING KEYNOTE

UBER COMES TO ASIA: DISRUPTING THE PAYMENTS LANDSCAPE • Reinvigorating and redefining the taxi hire industry • Embracing new payment technology • Encouraging customer adoption • Setting the trend for future

SPEAKER: Mike Brown, Regional General Manager, Uber

17:00

www.terrapinn.com/retailreg

BOOK NOW

DAY 2THURSDAY, 23 APRIL 2O15

PREMIUM CONFERENCE

KEYNOTE PLENARY CONFERENCE

Organiser’s opening speech

Chairperson’s opening speech

CHAMPIONING CHANGE: DISRUPTING THE BANKING LANDSCAPEHaving launched Metro Bank, the UK’s first new high-street bank in over 150 years, Anthony is now launching the world’s first genuine, wholly online bank in 2015, Atom Bank. In this exclusive keynote, he will offer insights into how you can break the mould and embrace change in an industry traditionally weighted down by legacy issues, giving you a real insight into the bank of the future.

SPEAKER: Anthony Thomson, Co-Founder, Metro Bank & Atom Bank

08:45

08:50

Chairperson’s opening remarks - Kate Ancketill, CEO & Founder, GDR Intelligence

RESERVED FOR DIAMOND SPONSOR

MORNING REFRESHMENTS & SPEED NETWORKING & EXHIBITION VIEWING

10:50

09:40

10:00

09:00

RETAIL

CUSTOMER 2020

Capitalizing the customer revolution • Engaging rapport with the loyal customer • Creating personalized shopping experience • Seeking predictive indicators to anticipate consumer behavior

SPEAKER: Kate Ancketill, CEO & Founder, GDR Intelligence

Customer engagement in the digital world • Recognizing the power of customer • Connecting through social media • Driving business and yielding profitability

SPEAKER: Pankaj Batra, Chief Marketing Officer, Yum! Asia

11:00

11:20

DAY 2—2

Buying behavior of the millennial customer • Understanding the changing psychology behind consumer behavior: What will the millennial path to purchase be? • Customer intelligence in predictive analytics • Advertising and marketing strategies to create appeal

SPEAKER: Deborah Ko, Behavioral Psychologist, Reading Room

11:40



1. How reward programmes can drive value in FS. The advantages of driving redemption

Chris Rogers, Director, Market Development, Collinson Latitude

2. How to get Consumers to use Mobile Wallet

Richard Hartung, Director, Transcarta

3. Future of Digital Banking Anthony Thomson, Co-FounderMetro Bank & Atom Bank

4. Challenges in designing a safe and reliable digital service

Chandra Segaran, Senior Vice President, Information Technology & Strategic Development, Transit Link

1. Ink Neutralisation System for a more secured Cash Management

David Milner, Business Development Manager, Spinnaker

2. Implementing cash automations

3. How to successfully move from cash to cashless platform?

4. Dealing with the disappearing money

1. Minimizing the PCI footprint: Reduce risk and simplify compliance


2. Preventing identity theft

Sanjay Nandrajog, Head of Retail Risk Operations, Standard Chartered Bank

3. Quick adaption of fraud-prevention practices

Dante Fuentes, Chief Compliance Officer, Security Bank Corporation

4. Credit card fraud cases & SAR filing obligations

Abhay Kumar Pahuja, Senior Financial Crime Compliance Manager - Retail Product, Standard Chartered Bank

1. Developing competitive advantage with retail business insights

Kate Ancketill, CEO & Founder, GDR Intelligence

2. Creating a positive in-store experience for your millennial customers

Joel Low, Director, The Drinking Market

3. Taking loyalty & micropayment to the next level e-mobile wallet: The retailer and the consumer experience

Alexander Rensink, Business Segment Manager (BU Security & Connectivity), NXP Semiconductor

4. The blurring lines between e-commerce and physical retail space: Who will win?

Gordon Nugent, Head of Online/Multichannel, Harvey Norman




12:00

DAY 2—3

NETWORKING LUNCH AND EXHIBITION VIEWING13:00

RETAIL

FUTURE STORE

Enhancing the store experience through visual merchandising • Extending to both online and offline stores • Good navigation for a better online experience • Innovative digital signage for an improved shopping experience • Transforming the visual look to drive traffic

What does the retail store of the future look like? • How will the way we interact with customers change • How to drive greater brand engagement and loyalty • How will store interiors change to cater to the millennial consumers

SPEAKER: Patrick Jungo, Co-founder, Edit Suits Co

14:40

The integration of offline and online space • Rising up to the challenges of pop-up stores • Envisioning new marketing strategies to drive brand • Anticipating the future of retail

SPEAKER: Michele Ferrario, Managing Director, Zalora

14:20

15:00

15:20

15:30

Chairperson’s closing remarks

CLOSE OF RETAIL WORLD ASIA 2015

www.terrapinn.com/retailreg

BOOK NOW

Limited slots left.Contact Aris Arcilla at +65 6322 2731or email [email protected]

SPEAKFOR US!

Limited slots left.Contact Aris Arcilla at +65 6322 2731or email [email protected]

A TRULY HOLISTIC PLATFORM. WITH A WIDE VARIETY OF PROFESSIONALS FROM BANKING, PAYMENTS AND RETAIL. GREAT PRESENTATIONS, INTERACTIVE ROUNDTABLES ANDA LARGE EXHIBITION.”FTB

“

When it comes to solving problems there is often no better way of going about it than sitting down and discussing it with someone going through the same experience.

This is why we’re running four full hours of roundtable sessions across the two days of Retail World Asia.

How they workOnce you’ve registered and closer to the event, you’ll be sent a list of all the roundtables taking place across the entire event. You then sign up for the table topic of your choice.

Each table will have a moderator, whose job it is to spark discussion and debate. Roundtable sessions facilitate real in-depth discussion and allow attendees to informally meet and network. They are generally voted one of the most valuable sessions in the entire event.

Some proposed roundtable topics • Building omnichannel competiveness for the expansion of your retail operations • Achieving agility in your end to end supply chain • Integrating brand strategy with retail design • Innovative retail solutions and power of CRM • Developing competitive advantage with retail business insights • Comparison shopping engines for today’s online retailer • Enhancing customer satisfaction with social commerce channels • The importance of retention rate in e-logistics • Understanding the role of innovation and engagement as connection to your digital shopper • Integrating touch points with mobile and social platforms

THEROUNDTABLES

If you’d like to moderate around table contact

Aris Arcilla at +65 6322 2731 or email

[email protected]

The two day conference is where over 300 senior retailing executives ready to revolutionise banking will be spending their time.

You will be meeting the CIOs, CMOs, CTOs, Head of, Directors, Managers of • E-commerce/Multichannel/Omnichannel/Online • Retail • Marketing/Digital/Social Media • Merchandising • Operations • Strategic Planning/ Innovation • Fulfiment

From across these industries in Asia and those looking to launch into this market:

The exhibition and seminars are targeted towards more technical and junior staff from the same industry.

WHO ATTENDS RETAIL WORLD ASIA?

Book online at www.terrapinn.com/retailreg

BOOKNOW

Retailers F&B Hypermarts Shopping Malls/Departmental Stores

Airlines/Hospitality

Managing Director, Retail Banking Asia Pacific, ANZ

Senior Vice President, Head of Digital Banking, Siam Commercial Bank

Head of Retail Banking, Vietnam International Bank

Chief Operating Officer APAC Technology and Head of Technology Strategic & Regulatory Change APAC, Barclays

Director, IDA

CEO, Octopus Card

President & CEO, Globe M-Commerce/ G-Xchange Inc

Managing Director Credit Card & Unsecured Loans, Standard Chartered Bank

Programme Director of Innovation, Group Information and Operations Division, CIMB

Co-founder, President and COO at Seedrs

Executive Director, Regional Head of e-Payments at DBS Bank

Chief Compliance Officer, ItBit

Regional General Manager, Uber

•Co-Founder, Metro Bank & Atom Bank

Chief Innovation Officer, DBS Bank

Chief Strategy and Planning Officer, Indosat

Director, Digital Engagement, Citibank Asia-Pacific

Group General Manager – Industry Centre of Excellence & Non-Executive Director, Telstra

Transaction Business Head & Business Development Director, Unionbank of the Philippines

Global Head, Channel Management and Business Performance, Standard Chartered Bank

Head of Mobile Banking & InStore banking, Westpac Pacific

Chief Compliance Officer, Security Bank Corporation

Regional Marketing Director, International Cards, Industrial and Commercial Bank of China

Deputy Chief Manager, Risk Control, China Construction Bank

Regional Head of Fraud Risk, Citi Asia Pacific

VP and Head of E-Business, OCBC Bank

Sales Director, New Business, Telstra

Business Development Director, Telstra

Account Director, Telstra

This is just a slice of our confimed attendees. Visit www.terrapinn.com/cardsbrochure for the full attendee list

Head of Marketing - Retail, Asia, Lend Lease

Director, eCommerce, Dell

Head of Digital Strategy, Siam Commercial Bank

Regional Head, Offline Marketing/Partnerships, Zalora

Managing Director, Regional Marketing, Zalora

Regional Head of Products, EasyTaxi

Managing Director, EasyTaxi

CEO & Founder, GDR Creative Intelligence

Managing Director, Zalora Group

Global Retail Creative Director, New Balance

COO, Lazada

CIO, Lazada

Head of Online/Multichannel, Harvey Norman

Head of Special Projects, Gloria Jeans

VP Marketing, RedMart

VP Marketing, Bobobobo

Head of Content, Luxola

CMO, Luxola

COO, Luxola

Head of eCommerce, Electrolux

Founder & Managing Director, Tarad

CEO, AVA Online Group

Founder, Moxy

President, Franchise India

Director of Global E-Commerce, Millennium & Copthrone International Limited

Vice President, Thai E-Commerce Association

Head of Development, Marks & Spencer

Senior Director, Flipkart

Behavioural Psychologist, Reading Room

Vice President, Citibank

Assistant Manager- Operations (Retail Services), Sengkang Health Pte Ltd

Senior Executive Vice President And Retail Banking Center Head, UnionBank Of The Philippines

Transaction Banking Product Head and Business Development Director, UnionBank Of The Philippines

Director - Asia Pacific, Striata

Research and Development Engineer, Handal Indah Sdn Bhd

Project Manager, Handal Indah Sdn Bhd

Strategic & Planning Director, Handal Indah

WHO’S ATTENDING?

Sdn Bhd

Professor, Cornell University

Managing Director and Chief Operating Officer, Stradcom Corporation

Project Development Manager, Stradcom Corporation

Vice President - Business Connectivity, Stradcom Corporation

Snr Executive, SBS Transit DTL Pte Ltd

Assistant Manager, Macro Kiosk Berhad

Asst Vice President, SBS Transit Ltd

Manager, SBS Transit Ltd

Assistant Director, Midea Group

Director, Temasek International Pte Ltd

Senior Associate, Temasek International Pte Ltd

Associate, Temasek International Pte Ltd

Director, Shenzhen Xinguodu Technology Co Ltd

Analyst, Bloomberg Intelligence

Vice President, Network For Electronic Transfers

Assistant Vice President, Network For Electronic Transfers

Sales Engineer, SmartQ Systems

IT Manager, Lulu International Exchange LLC

Team Lead, Card Production - eBusiness Group, First Bank of Nigeria Ltd

Director, NTUC Fairprice Co-operative Limited

Assistant Director, NTUC Fairprice Co-operative Limited

President and Chief Executive Officer, CONTINENTAL BUSINESS & RESEARCH GROUP

Chief Executive Officer, Cellar Brothers And Company

Business Development Manager Asia, Neverblue

Vice President, Daimler South East Asia Pte Ltd

Vice President, MegaLink, Inc

Assistant Head - Technology Adoption Programme, Agency For Science, Technology And Research, (A*STAR)

Regional Director South East Asia, InComm

Account Manager, PT. Nusa Satu Inti Artha

Director, RaSan Business Solutions and Services Inc.

Corporate Communication Director, Cleanpro Laundry Ho

Get FREE Visitor Badge when you pre-register at

www.terrapinn.com/retailreg before 14 April 2015

LUNCH AREA

SEMINAR THEATER

P07 N07 M07 L07 K07

K09

SPEAKER’S LOUNGE

A10

A09

A08

GRAND CONSTELLATION CLUB

L17

L19

L15

P09 N09 M09 M10

K23

K19 K20

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K16

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K15

K13

A15

A07

A02

A01

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T14

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T07 T08

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S03

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U13 U14

S07 S08

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R07 Q07R08 Q08

R12 Q12L09

N10

R11 Q11

U04

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P03 N05

P01 N01 M01

M06

L01

L06

R01

RETAIL,ECOMMERCE,

& CASH HANDLING THEATRE

K05 K06

K03 K04

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J07 J08

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JUMPSTARTI

G21

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G05 G06

G03 G04

G01 G02

CARDS & DIGITAL IDTHEATRE

HOSPITALITYSUITES

B16

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B01

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C03

C01

PAYMENTSTHEATRE

D09

D07

D13

D15 D16

D01

H09

H07

FUTUREBANK

THEATRE

H13

H17 H18

H05 H06

H03 H04

H01 H02L13

L15

L13

L15

J12

J10

J11

J09

ENTRANCE/EXIT ENTRANCE/EXIT ENTRANCE/EXIT

SINGAPORE PAVILION

SINGAPORE PAVILION

CHINA PAVILION KOREA PAVILION FRANCE PAVILION

ZONE

PAVILION

LOUNGE RESERVED

SOLD

98% SOLD• ATM Solutions• Banks• Banking Platforms• Bill Validators• Biometrics• Business & Customer Analytics• Card Printers and Manufacturers• Card Readers, Barcode Scanners• Cash Recycling• Cash Hardware Solutions• Cash in Transit• Contextual Technology, Big Data• CRM / Loyalty• Deposits & Cash Device Systems• Data Processing• eWallet• Financial Management Tools & Solutions• Fraud & Risk Companies• Fraud and Secure Transactions• Identification and Access• Implementation Partners and Consultants • In-Store Technology / Self Service Kiosks• Mobile Payments, Banking & Commerce• NFC• Notes & Coins Hardware Solutions• Payment Gateways and Platforms• Payment & Transaction Processing Solutions• Point of Sales• Pre-Paid• RFID• Safes• Security• Social Media and Digital Marketing Solutions• Surveillance & Security• Telcos, Cloud and IT Infrastructure• Testing Systems• Turnkey Cash Handling & Management Solutions

WHO EXHIBITS

THE EXHIBITION

EXHIBITORS TO DATE

Because your customers are continuously looking to• Purchase new products• Drive revenue• Deliver more secure and reliable services• Invest in new technologies• Streamline operational process

WHY EXHIBIT

• Ace Peripherals Pte Ltd• Advanced Card Systems Ltd.• Advantech Co. Singapore Pte Ltd• Agfa-Gevaert NV• ALCINEO• ALC Technologies Pte Ltd• Arbor Technology Corp• ARH Inc• Asiapay• Askey Computer Corporation • Ask• AT Internet• Automated Retail Pte Ltd• Barnes International Ltd• Beijing Huada Zhibao Electronic System Co., Ltd. • Beijing Unionpay Card Technology Co., Ltd. (Bank Card Test Center)• Bemapack Srl• BPC Banking Technologies (Asia Pacific) Pte Ltd• Braintree Payments• BUSINESSFRANCE• CardPresso Lda• CCPITECC• Channel Advisor• Clientron• Cognitec Systems Pty Ltd• Collinson Group• Comworth Solutions Pte Ltd

• COMPRION• Cortex Pte Ltd• Crane Payment Innovations (CPI)• Crossmatch • Cybersoft• Daifuku Mechatronics (S) Pte Ltd• Direct Link APAC• Dspread• Eastern Trade Media- Industrial Automation Asia (IAA)• Elyctic • Embisphere• Empathy Co• Entrust Datacard• Estel Technologies (P) Ltd• Equinix Singapore Pte Ltd• Eve Energy• Franchise India Holdings Ltd.• FAMOCO• GIGA-TMS INC. • Givex Australia Pty Ltd• Glocal Informart Pvt Ltd• Golden Spring Internet Things Inc• GS1 Singapore Ltd• Gunnebo• Hangzhou Ontime Electronic Technology Co., Ltd• HID Global• Hewlett-Packard Company• Hightech Payment Systems

LUNCH AREA

SEMINAR THEATER

P07 N07 M07 L07 K07

K09

SPEAKER’S LOUNGE

A10

A09

A08

GRAND CONSTELLATION CLUB

L17

L19

L15

P09 N09 M09 M10

K23

K19 K20

K18

K16

K14

K17

K15

K13

A15

A07

A02

A01

A04

A05

A03

T14

T12

T13

T11

T07 T08

U01

U05

U07

S03

U03

U02

U06

U08

S04

V10

V06

V12

V09

V07

V11

U11

U09

U12

U10

U13 U14

S07 S08

S11

R07 Q07R08 Q08

R12 Q12L09

N10

R11 Q11

U04

S01

P03 N05

P01 N01 M01

M06

L01

L06

R01

RETAIL,ECOMMERCE,

& CASH HANDLING THEATRE

K05 K06

K03 K04

K01 K02

J07 J08

J19

J22

J20

J23

J18

J16

J17

J15

J13

J05 J06

J03 J04

J01 J02

JUMPSTARTI

G21

G23

G22

G24

G18

G16

G17

G15

G13

G05 G06

G03 G04

G01 G02

CARDS & DIGITAL IDTHEATRE

HOSPITALITYSUITES

B16

B14

B17

B15

B13

B03 B04

B01

F09 F08

F07

F21

F23

F22

F24

F13

F15 F16

F05

F01

E09 E10

E07

E21

E19

E22

E13

E15 E16

E03

E01

C19

C21

C20

C22

C16

C14

C17

C15

C13

C09 C08

C07

C03

C01

PAYMENTSTHEATRE

D09

D07

D13

D15 D16

D01

H09

H07

FUTUREBANK

THEATRE

H13

H17 H18

H05 H06

H03 H04

H01 H02L13

L15

L13

L15

J12

J10

J11

J09

ENTRANCE/EXIT ENTRANCE/EXIT ENTRANCE/EXIT

SINGAPORE PAVILION

SINGAPORE PAVILION

CHINA PAVILION KOREA PAVILION FRANCE PAVILION

ZONE

PAVILION

LOUNGE RESERVED

SOLD

98% SOLD

Contact us today to secure your stand

Contact Aris Arcilla at +65 6322 2731 or email

[email protected]

• COMPRION• Cortex Pte Ltd• Crane Payment Innovations (CPI)• Crossmatch • Cybersoft• Daifuku Mechatronics (S) Pte Ltd• Direct Link APAC• Dspread• Eastern Trade Media- Industrial Automation Asia (IAA)• Elyctic • Embisphere• Empathy Co• Entrust Datacard• Estel Technologies (P) Ltd• Equinix Singapore Pte Ltd• Eve Energy• Franchise India Holdings Ltd.• FAMOCO• GIGA-TMS INC. • Givex Australia Pty Ltd• Glocal Informart Pvt Ltd• Golden Spring Internet Things Inc• GS1 Singapore Ltd• Gunnebo• Hangzhou Ontime Electronic Technology Co., Ltd• HID Global• Hewlett-Packard Company• Hightech Payment Systems

• HUISENG TECHNOLOGY CO., LTD• Hybrid Paytech• IDP Corp Ltd• Infinia Services & Solutions• Innovatrics• Integrated Research Limited• Intel• Institute for Infocomm Research• JIANGYIN HONGKAI PLASTIC CEMENT CO.,LTD• Kingdom Majorlink Kiosk Systems Ltd.• Konica Minolta• KYTRONICS• Leadmedia Group• Logistics Security Solutions• Marson Technology Co. Ltd• MillenTech CTI Group• Mint Payments Asia Pte Ltd• Mitsubishi Paper Mills Limited• Mobile Credit Payment Pte Ltd• Nagra ID Security• NEXPERTS Asia Pte Ltd• Numotics Motions Pte Ltd• NXP Semiconductors• Omnikx Technologies Pte Ltd• OmniPay• oti Ltd.• Otto Künnecke GmbH • Paclin Office Products Pte Ltd• Partner Tech Corp

• POWA Technologies• Protex• R&X SMART CARD Co.,Ltd• Sealed Air (Singapore) Pte Ltd• Secure I-C • Securitag Assembly Group• Security Solution Today• SES RFID Solutions Asia Co., Ltd.• Sewoo Tech Co Ltd• Shenzhen Cardy• Shenzhen Guanri• Shenzhen HCC Technology Co., Ltd• Shenzhen JEHE Technology (Giada)• Shenzhen Kaifa Technology Co.,Ltd• Shenzhen Unique Electronic International Limited• Shin Heung Precision Co. Ltd• Silone Cardtech Company Ltd• Silver Leap Technology Limited • Singapore Manufacturing Federation• SLI Systems• SmartDisplayer Technology Co., Ltd.• Smartrac Technology Group• Smartstripe Marketing Pte Ltd• Smartware• SNBC• Sony Corporation• Spartan System (S) Pte Ltd• Sprooki Pte Ltd• STARCHIP

• Stevic Singapore Pte Ltd• Tailwind Solutions• Tendyron Corporation• Thales e-Security• The ESP Group• Transnational Company Pte Ltd• Trusted Lab• TSYS• UL• Ultimate Display System Pte Ltd• Unipro Software Pte Ltd• UROVO• Vanstone Electronic (Beijing) Co., Ltd• VFP Ink• Viccard Pte Ltd• VISEO• Vix Verify• Wuhan Tianyu Information Industry Co.,Ltd• VTT High Tech Lamination Plate Technology• Zebra Technologies Asia Pacific Pte Ltd The exhibitors list is updated as of MARCH 2015.

2OO+ EXHIBITORS

1OO+ TECHNICAL SEMINAR PRESENTATIONS

8OOO+ ATTENDEES

2o15 Award Categories

1. Best Co-Branded Card

2. Best Anti-Fraud Initiative

3. Most Innovative NFC Project

4. Best Mobile Payment Implementation

5. Best Payment Innovation NEW

6. Best Loyalty Programme NEW

7. Most Effective Customer Engagement Strategy NEW

8. Best Omni-channel Implementation NEW

We can customise a talior made package for you. Contact Melissa Ang at (65) 6322 2756 or email [email protected]

With over 8,000 people attending the event, finding like-minded people and potential business partners is a little like finding a needle in a haystack.

As a conference attendee we have several ways to take the chance out of the networking.

• Roundtable sessions. Join roundtables sessions throughout the two days to meet people jostling with the same issues as you. You may even meet someone with a solution.• Event mobile app. The app includes details of all attendees and allows you to search and connect with them before, during and after the event.• Networking Manager. We have a dedicated team of networking managers. They are there to ensure you meet the people you want to meet. They will endeavor to make introductions and set up meetings at the event.• Cocktails and awards. Network in a more relaxed atmosphere at the awards party at the end of day 1.

We’ll try to create a little serendipity.

YOURNETWORKING OPPORTUNITY

MEET ALLOUR SPEAKERS

David MilnerBusiness Development Manager, Spinnaker

Claire Mula MD & Co-Founder, Sprooki

Daniel LatevHead of Retailing, Euromonitor International

Parin SongprachaVice President, Thai E-Commerce Association

Patrick JungoCo-Founder, Edit Suits Co

Jason LingDirector of Global E-Commerce, Millennium & Copthorne International Limited

Gordon NugentHead of Online/Multichannel, Harvey Norman

Jeremy KingInternational Director, PCI Security Standards Council

Pierre PoignantChief Operating Officer, Lazada Group

Ron DeDeraCEO, MillenTech CTI Group

Anil KonidenaChief Operating Officer, RSH Limited

Andrew ChowPartner, Wong Partnership LLP

Alexander RensinkBusiness Segment Manager (BU Security & Connectivity), NXP Semiconductors

Michele FerrarioManaging Director, Zalora Group

Matthew TeoAsst Director (Retail, Sectoral Department), IDA Singapore

Surawat PromyotinCEO & Co-Founder, Stylhunt Pte Ltd

Liew Wai LeongCEO, GS1 Singapore

Kate AncketillCEO & Founder, GDR Intelligence

Todd KurieVP Marketing, RedMart

Wilson YanTerritory Manager (Southeast Asia), Entrust Datacard

Get your FREE Visitor Badge when you pre-register at

www.terrapinn.com/retailreg before 14 April 2015.

Anthony RoseChairman and CEO, House of Rose Professional (former Vice President, Corporate Affairs, Walmart Asia)

Gaurav ZutshiIndependent Consultant

David LeeHead of eCommerce, Electrolux

Deborah KoBehavioral Psychologist, Reading Room

Pawoot PongvitayapanuFounder & Managing Director, Tarad

Phi NguyenHead of Special Projects, Gloria Jeans

Philip WegenerManaging Director, Price Panda

Ronan HurleyChief Operating Officer, Luxola

Sachin MaryaPresident, Franchise India

Shannon KalayamamitrRegional Chief Marketing Officer, WhatsNew Asia

Joel LowDirector, The Drinking Market

John RiadyCo-Founder, MatahariMall.com

Nishant KapoorFounder & CEO, Life Project

Oliver SegoviaCEO, AVA Online Group

Pankaj BatraChief Marketing Officer, Yum! Asia

Wong Kai HongCEO, Asia Academy for Retailing

Andrew KohDeputy Chief Manager, Risk Control,China Construction Bank

Angelo RoxasChief Operating Officer APAC Technology and Head of Technology Strategic & Regulatory Change APAC, Barclays

Sandhya DevanathanManaging Director of Retail Products,Standard Chartered Bank

Aditya GuptaVP and Head of E-Business,OCBC Bank

THE POWER OF SHARING

Anil RamachandranEVP & Head , Retail Unsecured Assets,Indusind Bank

Christian LacknerBusiness Segment Manager Smart Mobility, BL Secure Identification Solutions,NXP Semiconductors

Stephanie NgHead, Usage & Rewards, Cobrands & Strategic Alliances, Unsecured Lending, Standard Chartered Bank

Kris KubienaInternational Sales Director, VocaLink

Koichi TagawaChairman, NFC Forum

Loon Wing YuenProgramme Director of Innovation, Group Information and Operations Division,CIMB

Martin GruberGeneral Manager,NXP Semiconductors

Paul AranjoChief Commercial Officer,Infinia Services and Solutions

Neal CrossChief Innovation Officer,DBS Bank

Monica LimDirector Instant Issuance, Asia Pacific, Entrust Datacard

Faraaz AliExecutive Director and Regional Business Head - Cards and Lending - Retail Banking Asia Pacific, ANZ

Prashant GokarnChief Strategy and Planning Officer,Indosat

Ramon Vicente V. de Vera II Transaction Banking Product Head and Business Development Director, Union Bank of the Philippines

Rahn WoodHead of Retail Banking,Vietnam International Bank

Philip LawVice President of International Acceptance – Asia Pacific, Discover Financial Services

Kelvin PoonRegional Marketing Director, International Cards, Industrial and Commercial Bank of China

Rocky ScopellitiGroup General Manager - Industry Centre of Excellence & Non-Executive Director,Telstra

Sanjoy SenManaging Director, Retail Banking Asia Pacific,ANZ

Saravanan SelvarajuSenior Cash Handling Manager, SC_MY, Gunnebo

VISIT WWW.TERRAPINN.COM/RETAILASIA

Carlos SilvaCo-founder, President and COO,Seedrs

Chandra SegaranSenior Vice President, Information Technology & Strategic Development,Transit Link

Gary CollinsHead Mobile Banking & InStore banking,Westpac Pacific

Jonathan LiewAVP,Transnational Company

Gene WongExecutive Director, Regional Head of e-Payments,DBS Bank

John KnuffGeneral Manager, Global Financial Services, Equinix

Bob TurnerBusiness Development Director, Cash Handling – Asia Pacific, Gunnebo

Michele TucciDirector of International Business Development,Mint Payments Asia Pte Ltd

Paul StoddartManaging Director, Strategy, Products, Marketing & Business Development, VocaLink

Richard HartungDirector,Transcarta

Chris RogersDirector, Market Development, Collinson Latitude

Christopher EvansMarketing Director, Collinson Group

Daron LiewChairman/CEO, Transnational Group of Companies

Dante FuentesChief Compliance Officer,Security Bank Corporation

Erik WilgenhofChief Compliance Officer,ItBit

Silvester PrakasamDirector of Fare System Division,Land Transport Authority

Brian ChambersInternational Operations Director,Octopus Holdings

Xavier Marzan President & CEO, G-XchangeGlobe Telecom

Tana PothikamjornSenior Vice President, Head of Digital Banking,Siam Commercial Bank

E-commerce strategy and implementation for Asian businesses

Cash technology and solutions for cash intensive businesses

The power of sharing. Retail World Asia runs alongside four complementary events - one ticket buys you access to all.

POWEROF 5

The region’s leading Cards and Payments event

Innovation and customer experience for Asian banking industry

The earlier you book, the more you’ll save.

It is really easy to book your place online.

Our online calculator will ensure you take advantage of the best deal.

Go online and book now on www.terrapinn.com/retailreg

RESERVE YOUR PLACE TODAY

BOOK NOWGo to www.terrapinn.com/retailreg and book or call + 65 6322 2700

BRING YOUR TEAMThere’s so much great content, you can’t possibly cover it all alone! Bring your team and get and extra discount.

There are special group packages available.Call +65 6322 2700 for more details or go to www.terrapinn.com/retailreg

Register now and get the offer price - on your phone

Scan this QR pattern with the camera on your smartphone and register.

Don’t have a QR reader app? You can download one for free from the App Store. Don’t have a smartphone? You can also register on our web site at www.terrapinn.com/retailreg

DELEGATE BOOKING

SMART AWARDS PARTY SGD 250 *only applicable with the purchase of premium conference tickets

PACKAGEBEFORE

3RD APRIL 2015FINAL PRICE

BANK, TELCOS, RETAILER, GOVERNMENT, ACADEMIC RATE SGD1,575 SGD 1,650

2 DAY PREMIUMCONFERENCE TICKET SGD 3,145 SGD 3,295

SPONSORS

PARTNERS

REGISTRATION SEMINAR THEATRE

PAVILION ASSOCIATE COFFEE BREAK

SESSION

PLATINUM GOLD SILVER

EXHIBITORS

Retail World Asia 2015 Brochure

Documents

Transcript of Retail World Asia 2015 Brochure