Tailored retail solutions

The Trusted Partner

Interserve is committed to providing tailored services to the retail sector. We expertly manage and deliver a wide range of retail environments, both in and out of town and from single destinations to nationwide portfolios.

The Trusted Partner

Our unparalleled experience embraces every stage

of the asset lifecycle. From initial concept, design,

build and operation to, when the time is right,

refresh. We consult and advise you throughout the

retail journey to drive value on a daily basis.

Working in partnership with you, we facilitate

improved performance and continued investment

returns, to provide a solution tailored to your needs.

In such a highly-competitive sector, any edge we can offer you can make a real difference to the growth of your retail business.

At the core of our service offering is cutting-edge

technology, continuous performance improvement

and knowledge based learning. This realises

improved revenue streams to deliver value to your

environment, whatever your requirements.

Sustainability, safety and best practice are ingrained

in all our retail operations, delivering:

Ongoing added value •

Efficientassetmanagement•

Enhanced customer experience •

Certainty of delivery•

Tailored support

A sustainable approach

We interrogate every stage of the asset lifecycle through our RENEWABLES framework to deliver sustainable solutions.

In considering the whole life cost of your asset, we

ensure all social, environmental and economical

factors are measured to create a better

environment for retailers and customers alike.

Retail is a crucial part of the local community and is

fundamental in creating an environment where

people want to live and work and where businesses

want to be.

Our approach to sustainability has been recognised

by CoreNet, the British Institute of Facilities

Management and the CBI’s Human Capital Awards,

along with the Observer Good Companies Guide and

the Environment Agency.

Designed and built around you

Our extensive industry experience in taking schemes from feasibility to reality,allowsyoutobenefitfrombothinnovation and best practice.

Whether undertaking a new build or extending an

existing store, we understand that speed of delivery

is crucial.

The design of a building is vital to unlocking its

full potential. Sound architectural design creates

a physical asset that shapes the community, whilst

engineering design is critical in minimising ongoing

operating costs and delivering added value over

its life.

Built the Mall of the Emirates, 2.4 million sq ft

Designed and built around you

achieved

95.4%recycling of demolition waste on B&Q project

Supporting you every day

Interserve delivers support services to retail stores, retail parks and to some of the largest shopping centres, with the highest annual footfall levels, in the UK.

From the moment visitors enter your store or centre

to the moment they leave, their experience is

shaped by Interserve.

The task of maintaining facilities in peak condition

demands a high level of management expertise,

proven systems and a commitment to service

excellence.

We know that choosing a new service partner can be

a risk. From window cleaning to waste management,

from security to maintenance, from customer

services to shopmobility, we support you by

providing an environment that is safe, clean and

secure, every minute, every hour and every day of

the year.

Supporting you every day

Operate Manchester Arndale, 37 million visitors per annum

operate

49of retail space

million sq ft

Creating the right look

We recognise that a refresh programme is an integral part of your retail strategy and business activities; especially where work is completed in a live environment.

Ourspecialistfit-outandjoineryfabrication

capability is strengthened by our in-house design

department. We are able to deliver everything from

small-scale contracts for individual retail units

through to roll-out programmes across multiple

sites.

Our expertise in innovative design solutions will help

you maximise the potential of your interior space,

reinforce your brand and improve the customer

experience.

Shopfitting20%fasteronsiteforJohnLewis

Shopfitting20%fasteronsiteforJohnLewis

Our range of services includes CDM co-ordination,

cost, project and programme management as well

asspecificexpertiseinservicesthatwillsupport

clients in minimising their carbon footprint,

including energy monitoring, energy management

and BREEAM assessments and advice.

Our experience which is gained from a number of

businesssectorswillallowyoutobenefitfroma

wide range of industry best practise and innovation.

Advice at every stage We are able to offer advice across a range of professional services, enabling our clients to achieve the best possible outcome for their investment spend.

This advice can be provided at every stage of the

asset lifecycle ensuring that we provide a solution

that is completely tailored to your needs.

Using our expertise and knowledge gained in live

environments, we can help to support and shape

client strategies.

40%improvementin recycling levels at Manchester Arndale

info.retail@interserve.com

www.retail.interserve.com