Terry D. McDonald2229 Laneway drive

Oklahoma City, OK 73159Home: (405)685-4353 Cell: (405) 919-6731 E-mail:Traa2229@cox.net

Objective Seeking a position as an automotive instructor where my years of experience and dedication can be used to train the next generation of automotive professional.

Education Crooked Oak High School Automotive Vocational Education 1977-1980Chrysler Learning Academy for continued education 1989-2013Oklahoma City Community College, Oklahoma CityWill complete an Associate’s degree in Automotive Technology Summer 2015

Professional Motor City OKC, Oklahoma City, OK, August 2014 - presentExperience Service Manager

Schedule and manage shop work load Track shop finances and profits, making charts and graphs using Microsoft excel and word Assist technicians with diagnosis and repairs of customer vehicles Plan create and print promotional flyers using Microsoft word Teaching, training and following up on repairs with technicians

David Stanley Chrysler Jeep Dodge and SRT, Mid-West City, OK, August 2011-March 31, 2014Shop Foremen/Assistance Service Manager Delivered friendly and professional customer service Trained and Assisted other technician with difficult diagnosis Created a late shift and Saturday work schedule Customer satisfaction and retention on problematic issues

Fowler 240, Oklahoma City, OK, September 2009-August 2011 Drivability Technician/Group Leader Diagnosis and repair engine running conditions on Chrysler build vehicles Controlled work flow with in the technician group assigned to me Scheduled training, accommodations and transportation for technicians traveling to school Worked with the service manager for a smooth operation and good customer relations Worked with the area career technology centers using the AYES Program to develop new technicians

Cross Road Chrysler-Jeep, Oklahoma City, OK, June 2000-September 2009Drivability Technician Diagnosis and Repair electrical, fuel, trim and steering and suspension problems Promoted as training and developing coordinator for new technicians in 2007 Assisted Technicians in setting performance goals using Microsoft word and

Excel

Terry D. McDonald2229 Laneway drive

Oklahoma City, OK 73159Home: (405)685-4353 Cell: (405) 919-6731 E-mail:Traa2229@cox.net

Professional Frontier Motor Company, El-Reno, OK, February 2000- June 2000Experience Light Line Technician

Prepared written estimates for customers Diagnosed and repaired a variety of automotive problems

Ferguson Dodge, Norman, OK, 1994-2000Shop Foremen/ Drivability Technician Trained Career Technology and CAP students in policy and procedures Assisted the service manager with training schedules and enrolling. Along with diagnosing engine drivability problems

Honors and ASE Certification since 1986Awards Voted as bus worker of the year in 1987 at Southwest Baptist Church

Master ASE Certified 1990-2015Chrysler TOP Technician in 1990Attained 26 years as a Chrysler Master TechnicianViper Certified in 1994, 1996, 1998, 2003, & 2013Chrysler Certified in 2004AYES Mentor of the Year State of Oklahoma Alternative Fuels Technician Certificate for CNG OCCC Presidents Honor Society 2014-2015