Resolving Conflicts and Preventing Violence
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Transcript of Resolving Conflicts and Preventing Violence
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Resolving Conflicts and Resolving Conflicts and Preventing ViolencePreventing Violence
Melissa AmosMelissa Amos
BaDonna FunchesBaDonna Funches
Jolie MartinJolie Martin
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Group 4 Chapter 14 Group 4 Chapter 14 Lesson 1 and 2Lesson 1 and 2
Grade: 9Grade: 9thth
Ages: 13-15Ages: 13-15
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Self Test!Self Test!
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Serious Violent Crime Rate in U.S. Serious Violent Crime Rate in U.S. Schools Schools
Rate Per 1,000 Students Ages 12-18
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Rates of Bullying and Other School Rates of Bullying and Other School Discipline Problems Discipline Problems
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Types of ConflictsTypes of Conflicts
Definition of ConflictDefinition of Conflict
InterpersonalInterpersonal
InternalInternal
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How Conflicts BuildHow Conflicts Build
JealousyJealousy LoyaltyLoyalty SpaceSpace PowerPower PropertyProperty AuthorityAuthority
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Recognizing ConflictsRecognizing Conflicts
Physical warning signsPhysical warning signs Knot in stomachKnot in stomach Fast heart rateFast heart rate Lump in throat Lump in throat Cold and sweating palmsCold and sweating palms Surge of energySurge of energy Confrontational body languageConfrontational body language
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Recognizing ConflictRecognizing Conflict
Emotional warning signsEmotional warning signs Feeling concernFeeling concern Getting defensiveGetting defensive Wanting to cry, lash out Wanting to cry, lash out
or escapeor escape Not feeling valuedNot feeling valued
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Responding to ConflictsResponding to Conflicts
Personal health and safety primary concernPersonal health and safety primary concern Walking away Walking away
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ConflictConflict Resolution Resolution SkillsSkills
“ “Whenever you’re in conflict with Whenever you’re in conflict with someone, there is one factor that can make someone, there is one factor that can make
the difference between damaging your the difference between damaging your relationship and deepening it. That factor relationship and deepening it. That factor
is attitude.”is attitude.”~William James~William James
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3C’s of Conflict Resolution3C’s of Conflict Resolution
CommunicationCommunication CooperationCooperation CompromiseCompromise
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3 R’s3 R’s of Conflict Resolution of Conflict Resolution
RespectRespect
RightsRights
ResponsibilityResponsibility
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ToleranceTolerance
More tolerance, less conflict.More tolerance, less conflict. Accept others differences.Accept others differences. Let people be themselves.Let people be themselves.
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NegotiationNegotiation
The issue is important to you.The issue is important to you. Check your factsCheck your facts Remember, goal is a solution.Remember, goal is a solution. Rehearse.Rehearse.
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Conflict Resolution StepsConflict Resolution Steps
1.Choose a time and place conducive to 1.Choose a time and place conducive to working out problemsworking out problems
2.Work together at a solution2.Work together at a solution
3. Keep an open mind3. Keep an open mind
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Conflict Resolution StepsConflict Resolution Steps
4.Be flexible4.Be flexible
5.Take responsibility for your actions and 5.Take responsibility for your actions and role in the conflictrole in the conflict
6.Give the person an “out”6.Give the person an “out”
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Peer MediationPeer Mediation
Ground RulesGround Rules Solve the problem Solve the problem Tell the truth Tell the truth Listen without interrupting Listen without interrupting Be respectful Be respectful Take responsibility for carrying Take responsibility for carrying
out the agreement out the agreement Keep the situation confidentialKeep the situation confidential
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Peer Mediator’s TasksPeer Mediator’s Tasks
Set up ground rulesSet up ground rules Find a neutral locationFind a neutral location ConfidentialityConfidentiality Let each side explain their side of storyLet each side explain their side of story Clarify pointsClarify points Sign an agreementSign an agreement
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Need Peer Mediation?Need Peer Mediation?
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Matching Game!Matching Game!
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Conflict ScenarioConflict Scenario
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1. Could this situation been handled better?1. Could this situation been handled better?
2. Did they use the 3 R’s of conflict resolution?2. Did they use the 3 R’s of conflict resolution?
3. Looking at the six conflict resolution steps, 3. Looking at the six conflict resolution steps, what could they have done differently?what could they have done differently?
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Community ResourcesCommunity Resources
Jacksonville’s Children’s CommissionJacksonville’s Children’s Commission126 Church Street, Suite 201126 Church Street, Suite 201Jacksonville, Florida 32202 (904) 630-3647Jacksonville, Florida 32202 (904) 630-3647
Conflict Resolution/Peer Mediation Project Conflict Resolution/Peer Mediation Project P.O. Box 117050P.O. Box 117050G315 Norman Hall University of Florida G315 Norman Hall University of Florida Gainesville, FL 32611-7050 Gainesville, FL 32611-7050 (352) 392-0726, ext. 281(352) 392-0726, ext. 281
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ReferencesReferences
Conflict Resolution/Peer MediationConflict Resolution/Peer Mediation Project. (1996) Project. (1996) Resolving Conflict through Peer Mediation - Student Resolving Conflict through Peer Mediation - Student Workbook, Teacher’s Edition. University of Florida. Workbook, Teacher’s Edition. University of Florida.
Kreidler, William, J. (1997) Kreidler, William, J. (1997) Conflict Resolution in the Conflict Resolution in the Middle School: A Curriculum and Teaching Guide.Middle School: A Curriculum and Teaching Guide. Cambridge, MA: Educators for Social Responsibility.Cambridge, MA: Educators for Social Responsibility.
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References References
Merki, M. B., & Merki, D. (1999). Resolving conflicts Merki, M. B., & Merki, D. (1999). Resolving conflicts and preventing violence. and preventing violence. Glencoe health: A guide to Glencoe health: A guide to wellness. wellness. (pp313-337).(pp313-337). Woodland Hills, CA: Woodland Hills, CA: Glencoe/McGraw-Hill. Glencoe/McGraw-Hill.
National Youth Violence Prevention Resource Center. National Youth Violence Prevention Resource Center. (2002). (2002). Facts for teens: Conflict resolution. Facts for teens: Conflict resolution.
Retrieved September 29, 2004 from Retrieved September 29, 2004 from
http://www.safeyouth.org/scripts/teens/conflict.asphttp://www.safeyouth.org/scripts/teens/conflict.asp
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Thanks for being a great Thanks for being a great audience!audience!