Resilience
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Transcript of Resilience
Resilience Through Change and Crisis
Adapted from Managing at the Speed of Change
Angie Boisselle, OTR, ATPJuly 8, 2012
Changes of the Individual
•Women balancing a job and family
•Fluctuating job market, corporate reorganizations, higher productivity demands
•Divorce rate, marriages, health issues
Changes of Technology
•Shift from typography to technology
•Communication is instantaneous
•Information is growing at a dizzying speed
•“Shelf-life” of facts is diminishing
http://gizmodo.com/5813875/what-happens-in-60-seconds-on-the-internet
Global Change
•Advances in genetic engineering and medicine
•World population has increased demands on natural resources
•Political and Economic power is shifting for countries of the North Atlantic Ocean
•Faster modes of transportation
•Terrorism
RESILIENCE
Capacity to absorb high levels of change while resulting in minimal dysfunction
Shift from victimization to empowerment
Crisis of Change
•Two orientations of change: danger and promise for opportunity
•The Chinese symbol for “crisis” depict this paradox
危機
Danger-oriented People
• Threatened by change
• Lack sense of purpose and vision
• Difficult to reorient themselves to unexpected change
• Think logically and orderly
• Use denial, distortion and delusion as defense mechanisms
• Reactive rather than proactive
Opportunity-oriented People
• Strong life-vision
• Realign their sense of purpose when change occurs
• View life as a constant shift creating new opportunity
• View disruption as adjustment period
• Know when to ask for help
• Self-sufficient but have nurturing relationships
• Prepared to see the paradox
5 Characteristics of Resilience
• Security and self-assurance based on viewing life as opportunity (Positive)
• Clear vision of what they want to achieve (Focused)
• Flexibility when responding to uncertainty (Flexible)
• Structured approaches to ambiguity (Organized)
• Proactive with change rather than act against it (Proactive)
Continuum of Resilience
Type OType D
Low High
Low High
Positive
Life should be sequential & orderlyUnmet
expectations=conspiraciesChange is uncomfortable &
should be avoided
Life should be multi-faceted
constant shift of variablesUnderstands paradox
Focused Lacks overarching purpose/vision
Embraces purpose and vision
Flexible Change is mysteriousLow tolerance for ambiguity
Change is manageable
Organized
Lost with confusing information
Cannot change prioritiesFails to ask others for help
Needs a short time to recover
Understands underlying themes
Recognizes the need for help
Proactive
Unable to recognize coming change
Strictly adheres to operating style
Does not take risks
Sees changes as inevitable and necessary
Reframes situationsInvests energy in problem
solving
Last Thoughts• We only show some attributes not all
• Don’t hold yourself or anyone up to “walk on water.”
• Everyone has Type D and Type O attributes
• Our life experiences are reflected by what we believe is true in regards to change
• There is nothing wrong with resistance to change. It’s a natural, healthy response
• Given the need to control, Type D is just as legitimate as Type O responses in given situations
• Problems arise when Type D becomes habitual and predetermined
Resource
Conner, D (1993). Managing at the Speed of Change. Villard Books: N.Y., ch. 1 & 14.