Remote Access Portal Project

Ben DawsonLarry Finn

Peter StickneyKen Vedaa

May 7, 2011

4GC

GLOCO OperationsCurrent

External web portal debuted in 1994 Gave remote employees access to news and literature.

Remote email available in 2001, more apps added in 2004 All Applications require their own separate authentication

schemes. Cisco VPN 3000 Series Concentrator currently in use to provide

remote users with full internal network access.

Proposed

A single web portal for GLOCO’s customers, partners and employees.

All user authentication will pass through a single device.

Current GLOCO Operations

Proposed GLOCO Operations

Business Benefits Decrease costs

Reducing hardware infrastructure Concentrating/reducing labor efforts

Improved user satisfaction Users need only remember one login for all of GLOCO’s

services. Allow for future services to be easily integrated

Increase security Reducing exposure on public Internet Ensure GLOCO remote workstations comply with security

policies Role based access, granular security permissions

Easier logging of users’ activities

Replacement costs

SSL Portal Solution Costs

  Hardware Licensing Total

Cisco $54K $446K $491K

Juniper $60K $225K $280K

4GC Fees   $200K  

      Cisco Juniper

      $691K $480K

Measuring SuccessUsing multiple streams of data, 4GC will work with GLOCO

to determine the effectiveness of the system.

Primary Goals

Project completion in 17 weeks 85% user adoption rate of new portal within 6 months Retirement of legacy systems after a 6 month period Increased user satisfaction (via surveys)

Current Architecture

Proposed Architecture

System Criteria Remote Access

Must support 9,000 concurrent users Support high availability Scale to support GLOCO staff

Web portal Must be web accessible Highly customizable

Usability Ability to integrate with existing authentication methods Support major operating systems and desktop/mobile

web browsers Security

Granular user permissions Use SSL

Vendor Selection

Juniper vs. Cisco

remote access capability

web portal security usability

Vendor Selection

Juniper Cisco

Remote Access x x

Web portal x

Security x x

Usability x

Demonstration

Launch Demo

Project Scope Implement high availability Remote Access Portal

using Juniper SA 6500 Configuration of development unit, a Juniper SA 2500 Configuration of multiple Juniper SA 6500s Configuration of Remote Access Portal to interact

with GLOCO remote access applications Customization of portal user interface for three

distinct user groups Monitoring and metrics Training and associated materials for GLOCO

helpdesk and support staff

Out of Scope

Account creation/deletion process Determining/setting account privilege

levels SecurID token provisioning

These are processes currently in use by GLOCO ICT.

Resources

Network Engineering Network Connectivity Systems Administration Monitoring and Performance Information Security Corporate Communications Quality Assurance

Implementation Timeline

Implementation Schedule

1. Hardware Deployment and Base Configuration 2. Advanced Configuration, User-Interface

Customization, and User Documentation3. Application Testing and Technical pilot 4. Help Desk and Support Staff Training

5. Full Corporate Pilot6. Feedback and Product Adjustments7. Awareness Campaign and “Go-live”

Corporate Rollout

Project Gantt

Success Metrics

Successful implementation of portal in the allotted 17-week timeline.

User adoption of new portal and VPN (85% user adoption rate)

Retirement of legacy portal and VPN systems after a 6 month period

Increased user satisfaction (polling data).

Thanks

Questions ? Comments ?

4GCBen DawsonLarry Finn

Peter StickneyKen Vedaa