Relocation Plane

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    Presentation forPresentation for

    Management Team of S&RMManagement Team of S&RM

    ononAlarm Center Relocation PlanAlarm Center Relocation Plan

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    Ensuring a safe, secure and healthy working atmosphere in SCB

    is an important aspect for preventing uncertainty, threat and risk

    to its resources Physical, Human, Financial and Informational.

    Alarm Center acts as a One Stop Solution for Security Services

    to its customer. Based on business needs, various incident andincidental records and user feedback SRM team has already

    decided to relocate Alarm Center in SCB House for providing a

    user friendly security support to its employees/customers for

    smooth security operation.

    Relocating Alarm Center successfully without breaching itsservice excellence to SCB House is one of the most

    important challenge. To mitigate the challenge Four Steps

    processes have been initiated for relocating Alarm Center.

    Overview

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    Steps for relocating Alarm Center

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    Monitoring (24x7)

    Danger and Risks Management System (DRMS-MM8000)

    Access Control System (ACS-SiPass) and Bio Access System(BAS)

    Remote Video System (RVS) and Remote Monitoring Center (RMC)

    Processing Access Requests (Daily average 35+) Processing Premises & Switch Accesses (Mail, Ticket, SMS)

    Updating Switch Pass Extensions

    Monitoring the issues of safety, security, uncertainties

    and risks affecting SCB Interests

    Action on any Occurrence/Incident affecting SCB interests

    Providing Emergency Safety & Security Supports to SCB

    concerns/sites

    Conducting Accidental, Incidental and Fire Risks, Safety,

    Security, Investigation (If Assigned)

    Regular Activities of Alarm Centre:

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    Generating & Submitting Reports (Daily, Weekly,

    Monthly & Yearly)

    Updating Weekly On Call Security roster or any

    instructions to the assigned SCB sites

    Collecting and Disbursing OK Reports (Ensuring allassigned SCB sites are all right)

    Maintaining Operational Database

    Managing Fire Extinguishers for Fire Hazard Free SCB

    Premises

    To Communicate, Coordinate with other OperationalWings of the organization as required

    Generating SMS (If Required)

    Administer the CR, ERT & Traffic Operation

    Regular Activities of Alarm Centre:

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    Additional Activities of Alarm Centre:

    Disaster & Emergency SituationMonitoring

    (Flood, Cyclone, Earthquake etc. Ref: Flood 2007,

    SIDR 2007, NARGIS 2008, National Election 2008)

    VehicleManagement (Parking & KeyManagement)

    Emergency OK report (if required)

    Admin Yellow Page Development & Update

    Ensure fire safety & security of all SCB premises (Office &

    Vehicles) through portable fire extinguisher.

    Emergency Support (i.e. medical, transport, guest house etc)

    NewsMonitoring & Reporting

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    Challenges

    Relocating

    RVS (Remote Video System):

    ACS (Access Control System):

    FDS (Fire Detection System):

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    Challenges

    Software: TeleEye & RMC

    Manufacturer: Signal communications ltd. &

    Siemens

    System type: Remote video system

    Version 2.00

    Features:

    Live/Remote monitoring

    Event/continuous recording

    Retrieval of old clips

    Recording at site and remote server

    Achievement :

    Live monitoring of20 SCB Switches in different

    location.

    RVS (Remote Video System):

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    Challenges

    ACS (Access Control System): Software: SiPass

    Manufacturer: Siemens System type:Access control system

    Features:

    Live/Remote monitoring

    Generation of report

    Control over door locks

    Control over access privilege

    Printing/Issue ID passes

    Achievement :

    Alarm Center monitor31 sites including

    Head Office Premises, Regional office

    Premises & Switches.

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    Challenges

    FDS (Fire Detection System): Software: MM8000

    Manufacturer: Siemens

    System Type: Fire detection system System overview: An advanced fire detection system

    Features:

    Addressable system

    Variable sensitivity

    Graphical representation of generating alarm

    Capable to trigger another action Integrated with HVAC under building platform

    Sends email notification

    Achievement :

    live monitoring of08 offices in Head Office Premises

    & 02 Regional Office (Sylhet & Rajshahi) under FDS.

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    Most of the out panels are not functioning

    smoothly as those out panels have beenrunning continuously about four years. Inaccordance with IT policy, the expected lifecycle of a computer is 4 years.

    Recommendations

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    Considering the space available in BMS Room and SCB HouseStandard, Alarm Center requires below mention equipments andsoftware for cost effective operational need:

    6 CPU highly configured with 6 LCDMonitor 21

    Remote connection for ACS and FDS to at least 2 Alarm CenterEmployees with more authority

    Multi IP enabled Video Reception Software for Tele Eye

    3 desks with power and LAN connection

    6 power and LAN connection port for the mentioned systemsoperation.

    1 PABX connection

    1 Television with dish connection for news monitoring.

    8 locker

    Recommendations

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    Security System & Operation concern will providenecessary support and take actions required to ensure:

    IT will provide and install those CPU to BMS Room in SCB

    House.Siemens and ICEL will configure those systems to be fullyoperational. Next, we will hand over old PCs to IT.

    Power and LAN connections are established beforeinstalling the systems.

    Necessary coordination is required with:ITOperation & Maintenance,PFS

    Vendors (Siemens and ICEL)

    Recommendations