"Redefining adult social care at a

time of restraint"

ADASS Manchester Jan 2010

The real task

Reduce demand. Divert demand. Manage the demand that remains better

and more cheaply. Stimulate the development of a more

diverse market. Provide leadership .

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Reducing demand – The route to high

intensity care indicators

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Personal characteristics

Personal Conditions Exacerbating factors

Over 85 Falls Had one fall already requiring a health care intervention.

Female Has dementia. May / may not involve care from another person

Carer elderly.Carer with own health problems.

Lives alone

Limited social engagement

Stroke Had one stroke or TIA.Limited rehabilitative input.Motivated to make full recovery.

Incontinence Continence problem undetected.Continence problem managed rather than treated.

Reducing demand

Target intervention on the biggest drivers towards hospital admissions and care homes.

Improve health performance. Develop higher volumes of housing into

which care and support can be delivered. Test all interventions as to whether they

promote independence. Develop a multi-skilled, multi-tasking

workforce outside the traditional boundaries of health, care and support.

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Reducing demand - Falls

Patients with first fractures are not flagged up for secondary prevention. Only around half of A&E and MIU routinely screen people who have had a fall for risk of future falls.

Many of the exercise programmes being provided are not evidence based.

Too few services used patient-agreed treatment plans.

Less than half of falls admissions are screened for osteoporosis risk.

Royal College of Physicians report on Falls March 2009

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Reducing demand - Continence

The great majority of continence services are poorly integrated across acute, medical, surgical, primary, care home and community settings… Although 55-80% of services report themselves as integrated across healthcare settings, only 4 services across the country fulfil all of the requirements set out in the DH guide “Good Practice in Continence Services”.

There has been a gradual upward trend in the documentation of the likely cause or type of UI. However, a third of people still have no diagnosis written down.

Royal College of Physicians Report on Continence Care 2010

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Reducing demand - Continence

The majority of policies regarding the provision of containment products include a statement that provision is according to clinical need. However, 66% of primary care sites impose a limit on provision of 4 or less pads per day.

Quality of care (assessment, diagnosis and treatment) is worse in older people… but people of all ages, and vulnerable groups in particular (frail older people, younger people with learning disability) continue to suffer unnecessarily and often in silence, with a 'life sentence' of bladder and/or bowel incontinence.

Royal College of Physicians Report on Continence Care 2010

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Reducing demand - Stroke

In England, fewer than 40% of trusts are achieving the minimum standard on stroke care.

Even the best region is only just over half and the worst, East of England ,only 29% of trusts achieved the required standard.

CQC ratings 2008-09

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Reducing demand - Stroke

National standard is to admit all to stroke units.

“Almost half of hospitals report the need to admit patients to non-specialist beds.

On the day of the audit 36% of patients who were in one of these beds had been there for more than 24 hours. Given the evidence in this audit about the low quality of care provided on such units this is unacceptable”.

National Sentinel Stroke Audit Organisational Audit 2010

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Reducing demand - Stroke

More than 1 in 10 units that provide stroke care for patients beyond 72 hours exclude patients on the basis of ‘no rehabilitation potential’. “It is impossible to judge whether a patient has ‘rehabilitation potential’ at such an early stage and policies to exclude stroke patients from a stroke unit are indefensible”.

National Sentinel Stroke Audit Organisational Audit 2010

Very little research to show the relationship between severity of stroke, quality and quantity of rehabilitative effort and outcome.

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Reducing demand - Stroke

“Less than a third of hyperacute units have specialist stroke ward rounds 7 days a week

Only a third of stroke units meet all five of the basic criteria used in adaptation to the SUTC (Stroke Unit Trialists’ Collaboration) key characteristics to define quality. All services should be striving for excellence. Few can be said to have achieved it.”

National Sentinel Stroke Audit Organisational Audit 2010

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Reducing demand - Dementia

Over a third of people with dementia who go into hospital from their own homes are discharged to a care home setting.

77%of hospital staff said that antipsychotic drugs were used always or sometimes to treat people with dementia in hospital, although in a quarter of cases they estimated this was not necessary.Counting the cost: Caring for people with dementia on hospital

wards, Alzheimers Society 2009

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Reducing demand - Dementia

Just 19% of hospitals had a system to ensure ward staff were aware that a person had dementia and how it affected them.

Although it was policy in 96% of the hospitals that all patients with dementia have an assessment made of their nutritional status, the audit found that this did not happen for 30% of the patients.

69% of hospitals were not able to identify people with dementia within reported information on in-hospital falls and their causes

National Audit of Dementia (Care in General Hospitals) December 2010

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Reducing demand - Dementia

47% of carers said that being in hospital had a significant negative effect on the general physical health of the person with dementia, which wasn’t a direct result of the medical condition.

77% of hospitals do not have a training strategy identifying key skills for working with people with dementia .

Only 31% of GPs believe they have sufficient training to diagnose and manage dementia, a decrease since the Forget Me Not report eight years ago.

National Audit of Dementia (Care in General Hospitals) December 2010 & NAO (2007). Improving services and support for people with dementia.

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Diverting demand

Establish the cost-benefits of carer support.

Define the task that community groups can cost effectively deliver.

‘Piggy back’ state funded provision onto self funders.

Reduce the number of self funders who run out of money.

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Funding tests for community based

initiatives

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Managing demand

Incentivising prevention in home care Defining who residential care is for. Making sure the JSNA is a live and working

process rather than a dead duck document. Tracking and planning ahead potential

learning disability provision. Managing the ideology of personalisation

alongside the reality of funding.

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Personalisation

Disaggregate choice and control, from personal budgets, from individual payments.

Closely monitor the impact and costs of implementation.

Work through the potential unintended consequences of extending personal budgets to residential care.

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Stimulate the development of a

diverse market

Understand the local market – through the development of market position statements.

Making sure the LA can define and describe what good care looks like, understand the outcomes it delvers and the associated costs-benefits, and then promote that model with providers and service users.

Establish innovation and change funds. Move to a currency of outcomes / results

rather than cost /volume. Work to establish a multi-tasking labour

force

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Leadership

Across social care Across public health Across GP’s Across the local authority

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Contact

For further information or discussion contact

Professor Andrew KerslakeAssociate Director IPCBath office phone 01225 484088Oxford office phone 01865 790312akerslake@brookes.ac.uk

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